Reviews for Tixover House Care Home

"My uncle was treated with warmth and kindness. He thought it was a hotel at first, and it really does look like a modern hotel. Managers appreciated what a big decision it was for him, and were very supportive of relatives. There were enough care staff, and they were very responsive and smiled a lot. Catering staff were kind and accommodating. He was made to feel valued and cared for, after losing his wife. He was content at Tixover House, and everyone there made his final weeks comfortable. As a relative, I found Tixover House so very welcoming, and I am very grateful to everyone there"

"Mym gets so well looked after, despite her dementia she feels the positive energy of the home and staff and this results in an immediate smile. All the staff are very welcoming and exude a positive energy. I feel so assured my mum is in a comfy place."

"My husband was well cared for at all times. As a family we were made to feel welcome on every visit. The atmosphere at Tixover was always warm and welcoming. At a time of anxiety and distress over my husbands end of life, the staff were always there reassuring with cups of tea and sympathy. A very big thank you to them all."

"Tixover is an excellent care home surrounded by beautiful countryside. The facilities & room are clean, comfortable and well equiped. Meals are varied & of exceptional quality & nutritious. Staff are excellent & excel themselves in caring for the residents. Family atmosphere, Mum is enjoying her care here. Home from home. I am happy that Mum is safe & well cared for."

"Exellent in all areas Appreciate the continuitey of the staff Glad to be here Keep it up!"

"First time my husband has had respite care so I was very nervous & upset leaving him. But staff soon put my mind at rest. No restrictions on visiting times so whenever you arrived you could see how happy all were. Nothing hidden. Staff worked with you to make sure he got the very best of care. Thank you!"

"My mothers experience was considered caring the Demencia head of unit team leader was very observent to all mums personal needs keeping her adjust so her transition ran smoothly. The home runs as a team creating a lovely family feeling. I will deinately use the home again especially for rest bite. Thank you x."

"My father seems to have been very happy during his stay at Tixover Grange. The staff were all very kind and thoughtful, and the overall management could not have been more efficient. A very pleasant stay for Respite."

"The home has a welcoming feel to it the moment you walk in. All the staff are engaging. Courteous and helpful. Any queries are always dealt with promptly. This reflects well on the residents who all appear happy and well."

"I cannot express highly enough the professionalism, care, kindness and dedication of this team of people. They are committed professionals who create an environment of safety, care, respect and dignity for their residents. The carehome has a strong and highly experienced management team which sets the very high standard to which every member of staff, without exception, adheres to. I can't thank them enough for caring for my mum so warmly, kindly and professionally. Thank you so much."

"I am very comfortable in the care home. The staff are very caring and the medical care staff look after me well. Regular entertainment is laid on from outside. Internal entertainment eg. quizzes, bowls and darts are a regular feature. All efforts are made to make sure we (residents) are well looked after."

"Lovely home. Well laid out for those less able. Variety of sitting areas. Staff could not be more helpful & proactive in recognising the needs of residents. Staff very welcoming of visitors. There is also tea/coffee & cakes & fruit available for visitors. You can also join residents for a meal if booked in advance. Safe gardens available to get fresh air in. All excellent. Spacious rooms."

"Very interesting. Very welcoming. Staff excellent. Rooms are all excellent. Clean facilities. Cleanlines couldn't be better. Fruit available for visitors was lovely. Residents seem to enjoy the activities. Security looks excellent. Resident is very happy here and well looked after."

"First time using this care home with my nana, she seems to have settled in so quickly. All the staff have been so welcoming and seem so compassionate - it's clear they care deeply about the residents. We all have peace of mind knowing our loved one is safe, happy and respected. Thank you!"

I have loads of good things to say about Tixover House. All the staff are great, the surroundings are great , professional, caring and hospitable. Lovely residents who dance and sing and always join in.
Thank you Caroline for all your help…… Charlie….

"Dad moved here at the end of last year. He was reluctantly agreeing he needed more care, but has now settled in well. His pictures are on the wall of his room, books in place & TV, so he has all he needs."

"We are finding Tixover House Care Home an ideal place for my aunt. She is being looked after very well, clean, looking tidy, her room is always looked after, and her laundry done and put away. The staff pop in and ask if she's comfortable and we love that we can make ourselves a cup of tea and help ourselves to a scone or cake. The management and staff are all very approachable and helpful. Everything is done with a smile."