Reviews for Tixover House Care Home

A beautiful home run by staff who seem to genuinely care about all aspects of their residents' welfare. I have no personal connection other than having been involved with their 'Keep Barchester Moving' initiative recently, which the residents relished and which I know was very well received. The public rooms are stunning and the staff are all so genuine. Having had my own parents in other care homes before their deaths, I have good knowledge of what makes an excellent place for your loved ones to spend their final months and years and as such, I can highly recommend Tixover House.

I spent a lovely morning at Tixover House taking the residents through some gentle movement exercises. As a certified Health Coach, this was a wonderful experience - seeing how movement really brought some fun and joy into everyone's day. Both residents & staff seemed to love it and there were lots of laughs, smiles, and good conversations during our session! Everyone was so kind and appreciative. It's so obvious that the staff care so much about their work; they're brilliant with the residents and I could sense such a deep sense of peace and happiness there.

We run the Hub down the road from Tixover House and had an excellent visit from the residents and activity organiser Caroline who was full of amazing ideas! We are in the process of organising more activities with Caroline, who has been excellent and so enthusiastic, for the residents and are really excited for their next visit!

I have loads of good things to say about Tixover House. All the staff are great, the surroundings are great , professional, caring and hospitable. Lovely residents who dance and sing and always join in.
Thank you Caroline for all your help…… Charlie….

"Very interesting. Very welcoming. Staff excellent. Rooms are all excellent. Clean facilities. Cleanlines couldn't be better. Fruit available for visitors was lovely. Residents seem to enjoy the activities. Security looks excellent. Resident is very happy here and well looked after."

Betty S
carehome.co.uk rating: 5.00 out of 5

"First time using this care home with my nana, she seems to have settled in so quickly. All the staff have been so welcoming and seem so compassionate - it's clear they care deeply about the residents. We all have peace of mind knowing our loved one is safe, happy and respected. Thank you!"

J B
carehome.co.uk rating: 4.67 out of 5

"Dad moved here at the end of last year. He was reluctantly agreeing he needed more care, but has now settled in well. His pictures are on the wall of his room, books in place & TV, so he has all he needs."

L B
carehome.co.uk rating: 4.50 out of 5

"Invited to King Charles III celebration held at Tixover House Care Home. Wonderful event of afternoon tea with residents and staff and planting of a tree in their glorious surroundings. Listened to a fabulous singer while partaking in a substantial quality spread of sandwiches, savouries and a wide variety of cakes with copious amounts of tea. Thoroughly enjoyed the afternoon as I am sure the residents did. The staff were superb with making us most welcome while looking after all. They obviously care very much for their residents. Just like to thank all the staff there for a wonderful afternoon and for making us most welcome."

Clive A
carehome.co.uk rating: 4.17 out of 5

"All the staff are very helpful and caring. Food and entertainment are varied, though cannot be used by my partner because of the medical condition she suffers from. The management is also good and helpful when any queries arise."

L S
carehome.co.uk rating: 4.60 out of 5

"So pleased to be in such a caring home. Not interested in activities. The staff are kind and friendly and will miss being here."

John C
carehome.co.uk rating: 5.00 out of 5

"My experience has been good. Any problems have been promptly dealt with by staff who are friendly and caring. In short, I have no complaints and am able to get on living as best as I can be given the medical problems that got me here."

D S
carehome.co.uk rating: 4.00 out of 5

"Mum is very well looked after. The team in the memory lane are marvellous, very patient and caring. The food is excellent, as is the activities provided to the residents."

Ian H
carehome.co.uk rating: 4.83 out of 5

"I feel my father has settled in well now since he came in two years ago. He is in good health and happy. It will be nice if he can stay in for longer."

W W
carehome.co.uk rating: 4.00 out of 5

"I have always been welcomed by all staff and the patients seem very well settled and happy."

Una J
carehome.co.uk rating: 4.90 out of 5

"I live in America and needed somewhere I could trust to look after my mother as I can only visit once every 3 months. Every time I visit she tells me how happy she is to be living there and how I and the staff are. The staff often make her laugh and cheer her up. When I am there she checked on at least once an hour and often more. The staff are very good about keeping me up to date on her medical health by email and the results of all GP visits which is reassuring."

R M
carehome.co.uk rating: 4.92 out of 5

"So friendly and made me feel welcome as soon as I arrived. Food is excellent, nice to know my mother is looked after."

Ian M
carehome.co.uk rating: 5.00 out of 5

"The staff at Barchester Tixover House Care Home have always been helpful and caring, both to residents and relatives. They are very patient and always on the lookout if residents need help. They look at an individual's needs to see what suits them best. The fete was well-organised and enjoyed by all."

C F
carehome.co.uk rating: 4.17 out of 5

"The standard of care displayed at Barchester Tixover House Care Home every single day is truly exceptional. Every single member of the team goes above and beyond to create a warm, happy and friendly environment. The food is of a very high standard, rooms are always clean every day and plenty of activities are provided for residents to join in with when they wish. A huge thank you to all the team who work so hard and really do care so much."

Sally B
carehome.co.uk rating: 4.92 out of 5

"My cousin is being looked after very well and is enjoying his accommodation."

Roger M
carehome.co.uk rating: 4.08 out of 5

"My mother shows a relaxed and content attitude when I visit every week. She understands she is being cared for. Every member of staff I meet shows a good caring attitude towards her and leaves me relaxed about her well-being and safety."

David W
carehome.co.uk rating: 5.00 out of 5

"As a resident living in the surrounding complex, we get invited to various entertainment put on in Tixover House Care Home, which we thoroughly enjoy and talking to the residents there. The staff are extremely welcoming, helpful and funny! Friendly. Enjoy the teas and cakes etc. Thank you."

M B
carehome.co.uk rating: 5.00 out of 5

"We have been invited to several of the events at Tixover. My husband spent a week at Tixover and we were very happy with his care. All the staff are friendly and very helpful and caring. Very pleased all around."

C B
carehome.co.uk rating: 5.00 out of 5

"Our dear friend came to Tixover House straight from the hospital for his final months. Being completely aware, our friend was able to acknowledge and appreciate the kindness and care shown to him. He often stated how safe and comfortable he felt and could not be anywhere better. From our point of view visiting Tixover numerous times, its genuine, welcoming, professional, understanding, experienced staff and management are outstanding in the care, welfare and happiness of a loved one. It is the quality of staff and leadership that makes success."

C M
carehome.co.uk rating: 5.00 out of 5

"My dad has been a resident since Dec 2022, his needs have changed since he moved into Tixover. The management and team have supported us all and explained perfectly the additional care our dad needs. More recently they have been extra supportive and patient which has been a comfort. He's doing well and we know he is cared for and looked after day and night. He continues to be involved in activities and feels part of the Tixover family."

J F
carehome.co.uk rating: 5.00 out of 5

"A faultless experience from start to finish, my mother had a week of respite here. Her first time. The appraisal at home was fantastic and I left Mum with absolutely no qualms. I had been wary of embarking on this journey but I was reassured at every stage and Mum left the care home saying she had had a lovely stay and she thought it had done her good. Thank you to everyone involved. You are brilliant."

N R
carehome.co.uk rating: 5.00 out of 5

"I have lived in one of the assisted living bungalows at Tixover Grange for 10 and a half years. During this time I have had a very good relationship with the care home, where I have been made welcome at events, also helping when I could with the residents: baking, card making and chatting with them. You always get a friendly reception and a cuppa with biscuits or cake!"

K S
carehome.co.uk rating: 4.50 out of 5

"This is only the second time I have visited the home to visit my friend. We were made very welcome by the staff. The atmosphere of the home is peaceful and friendly. Home from home. Refreshments which were excellent provided as well."

Kay S
carehome.co.uk rating: 4.36 out of 5

"The service my father has received has been super, really super. Everyone is gentle, patient and knowledgeable. Thank you."

Gillie B
carehome.co.uk rating: 5.00 out of 5

"My husband has only been here for eight days. He has been well looked after by very kind and gentle carers and management. The food and dining facilities are first-class. Very happy."

Vivien R
carehome.co.uk rating: 4.17 out of 5

"A lovely, tranquil place. Friendly staff and visitors are welcomed with a drink and cake, if wanted. Lovely surroundings."

Orquidea G
carehome.co.uk rating: 4.25 out of 5

"We are finding Tixover House Care Home an ideal place for my aunt. She is being looked after very well, clean, looking tidy, her room is always looked after, and her laundry done and put away. The staff pop in and ask if she's comfortable and we love that we can make ourselves a cup of tea and help ourselves to a scone or cake. The management and staff are all very approachable and helpful. Everything is done with a smile."

Daphne S
carehome.co.uk rating: 5.00 out of 5

"Excellent care provided with absolute detail. My mother has dementia and is always unsettled with strangers. However, the professionalism, empathy, experience and understanding of the staff made Mum feel very settled. Not once did they have to contact me for help. Very friendly place located in a beautiful, rural surrounding. I feel so comfortable that it was almost like an extension of our home."

N P
carehome.co.uk rating: 5.00 out of 5

"Barchester Tixover House Care Home feels welcoming from the minute you step through the door. The care and support given to my father is second to none. He is happy, safe, comfortable and all his needs are being met. The staff are very caring and approachable which means a lot. I feel reassured and happy that he is being looked after so well. I can recommend Tixover to anyone looking for care for a loved one."

B H
carehome.co.uk rating: 5.00 out of 5

"I feel very confident in saying that Tixover House gives my dad the full support and care that we would struggle to match if he were at home. I'm happy it gives me the peace of mind that there is always help around him."

G H
carehome.co.uk rating: 5.00 out of 5

"The family have found all staff at Barchester Tixover House Care Home to be very polite and very approachable. If there is anything that requires attention in Dad's care, I always receive a a phone call advising me of what's happening. The facilities for Dad are just what he needs. I would fully recommend this particular care home."

G S
carehome.co.uk rating: 5.00 out of 5

"My experience at Barchester Tixover House Care Home. I visited my friend, got a warm welcome at the front door. I was given a nice cup of coffee and a piece of cake and the staff were very polite and made me feel welcome. Read the newspaper to my friend and had a lovely afternoon."

C S
carehome.co.uk rating: 5.00 out of 5

"We phoned Barchester Tixover House Care Home requesting emergency care for my father. All staff bent over backwards to help given the lateness of the day. Special thanks 3 members of staff in particular, all couldn't have done more. Thank you to you all. Would recommend Tixover every time. Thank you."

A S
carehome.co.uk rating: 4.83 out of 5

"My sister was a resident at Barchester Tixover Care Home for 6 years before she passed away in July and lived in both residential and Memory Lane. Her care under the manager, and her team of nurses and carers was exceptional. The home is set in beautiful grounds overlooking fields with sheep making it a lovely area for walking/sitting and a peaceful atmosphere. There is also good parking and easy access. Unlike many care homes I looked at, Memory Lane is full of colour, activities, sensory aids and positivity from the carers. Great attention is paid to assessing and supplying what is best for each individual resident, whether they are in residential or Memory Lane. There is genuine care, compassion and respect by both carers and nursing staff. I was kept up to date with any changes or requirements by excellent communication from the home and always felt 100% confident my sister was in the best hands. It is definitely a home where you know your loved one comes first."

Maggie T
carehome.co.uk rating: 5.00 out of 5

"I have always found the management and staff extremely helpful and they go out of their way to make residents and visitors feel at home. My mother-in-law now has lots of new friends and interests."

Alan G
carehome.co.uk rating: 4.83 out of 5

"It was a difficult decision to put my mother into care... So pleased we did as she is now meeting lots of new friends and joining in activities. All staff are very helpful and caring. The manager is excellent."

D G
carehome.co.uk rating: 4.83 out of 5

"My husband has been a resident for only one full month but our friends and family all say how much happier and well he looks and behaves. I would not hesitate to pass on these thoughts to anyone needing care. Very pleased with the 'home ' from home."

P R
carehome.co.uk rating: 4.33 out of 5

"It was our first visit to see our friend of sixty-three years. We were warmly welcomed as we arrived and it was obvious to us straight away that our friend felt looked after and comfortable. Well done."

J R
carehome.co.uk rating: 4.78 out of 5

"The care home provided exceptional support for my mother with Lewy body dementia. The staff were compassionate, understanding and provided personalised care, ensuring her comfort and well-being. They supported her appropriately for three and half years, during this time, her health deteriorated and they adjusted her care accordingly. Highly recommended."

Nicola B
carehome.co.uk rating: 4.67 out of 5

"From my first visit, to see if Barchester Tixover House Care Home was suitable for Mum, I was impressed. Apart from the luxurious "home from home" furnishings, it was the staff who impressed me. I'm greeted by name when I visit which is impressive but more importantly, find that my mum is clean, well looked after and her needs are met. I never wanted to have to put my mum in a home - it's heartbreaking but feel I have found the right one."

Julia S
carehome.co.uk rating: 4.50 out of 5

"A lovely environment and always a warm welcome."

Adri D
carehome.co.uk rating: 5.00 out of 5

"Staff are always very friendly. Mum is very well cared for and all her needs are met."

Helen T
carehome.co.uk rating: 5.00 out of 5

"I had been looking after my husband for the last 2 years. He had mobility problems and memory loss. Recently he was diagnosed with vascular dementia. He had begun to fall so needed 24-hour care. One morning after a sleepless night I realised I could not cope. My plan was a break for me. The manager at Tixover House came to assess him and he went in that day. The staff were wonderful and always made him smile, even up to his final days."

A B
carehome.co.uk rating: 3.75 out of 5