Reviews for Threshfield Court Care Home

I have been the Hairdresser at Threshfield Court for the past 8 years. What I see as I arrive every week are happy residents and happy staff this throughout the day shows me contentment. The home provides a safe but homely environment with lots of activities throughout the day.
I personally love the cafe area with a calm atmosphere with fresh coffee and lovely cakes biscuits or similar for anyone to try.
I, as a person not actually employed there am always made utterly welcome and included in the home that day.
Staff are an absolute credit to Stacey who is the beating heart of the home.
Keep doing amazing Team Threshfield 💓

After a devastating diagnosis of Alzheimer's the heartbreaking decision to put mum into care was hard. The moment I walked into Threshfield Court and spoke with the staff I knew immediately they would take care of my amazing mum. To say thanks to them in a few words is impossible, other than I think your all amazing and should be so proud of what you do for your residents and their families. I feel I have not just made new friends but have a new extended family. Thank you from the bottom of my heart for all you do xxx

"Cannot speak highly enough of Thrshfield Court. My husband visits for respite and the welcome he receives is heartwarming! A lovely home! Well done!"

J S
carehome.co.uk rating: 4.75 out of 5

"Our family were very apprehensive on Mum's admission, we had lots of questions. We were supported and reassured by all the staff that she would be well looked after and all her needs would be met. We expected Mum to be upset and confused. The staff have gone over and above to make her feel welcome and included. Mum has settled in so well and is very happy, content and relaxed. The home is lovely, fab rooms, garden and communal areas. This has taken a great weight off us all."

Samantha M
carehome.co.uk rating: 5.00 out of 5

"We, as a family, are increidbly thankful for the care out mum is receiving at Threshfield Court EVERY member of staff are kind, caring and respectful. Mum is treated with genuine care and compassion. Activities are always fun and varied, we especially like the 'jolly trolley!' Thank you for all you do."

J S
carehome.co.uk rating: 4.83 out of 5

"The care at Threshfield Court is always above and beyond, with every aspect well thought out, needs predicted well in advance, and consideration extended to all areas, for residents and their family. Discussions are supported with sensitivity and practical solutions quickly found, and acted upon. The activities are wide ranging and well thought through, bespoke, with interests in mind. Caring, cared for and cared about - excellent. All staff are extremely welcoming."

S N
carehome.co.uk rating: 5.00 out of 5

"My mother who had Alzeimers recently died. She had been a resident for over three years. I could not have wished for better care and support for her. not to mention the end of life support which was unbelievable. I could not praise the staff and management enough. It is very challenging supporting people with alzeimers but they provided the care she needed. Despite her condition I believe she was happy at the home. This provided great comfort to her family."

Mark L
carehome.co.uk rating: 4.58 out of 5

"I have been visiting a friend for over 12 months and can honestly say the service to residents and visitors is exceptional. I have recomended Threshfield Court to anyone who has asked for my opinion, I cannot recomend the place more highly. Perfect. I am made to feel so welcomed every time I visit (3 times a week.)"

Valerie G
carehome.co.uk rating: 5.00 out of 5

"A truly first class facility with the caring and professional staff team to ensure a throughly safe, secure and successful stay! Mum was resident for more than a year before passing away peacefully. I can not priase the staff highly eough. Care was brilliant, medial support first class and the food, support and personal care was exemplary! Even at times when the home was very busy staff made time for individual support and care and always made time for a cuppa and a chat. The individual attention was also much appreciated - the 'would you like a cuppa', popping in for a quick chat, 'how are you today' made all the difference and gave family the confidence and trust to know mum was in good hands. Staff are a genuine team! with clear support and care / concern for one another. This then feeds-thru to residents in that there is uniformity of care, standards are upheld and quality is foremost. Honest!"

R B
carehome.co.uk rating: 4.58 out of 5

"We sadly lost our mother in January and are really missing our regular visits. Mum was a resident at Threshfield for 3 years but, prior to this, had respite care on a number of occasions for up to 3 weeks duration. We have been impressed with all the staff, who always made us feel welcome, but in particular for the standard of care they gave mum. She was able to live her final years in lovely surroundings and with excellent nursing care. We loved seeing all the photos on the social media page, particularly when the animals visited. It kept us in the loop and gave us peace of mind that mum was involved in the many activities. We are also extremely grateful for the support the staff gave us in the last few days of mum's life. They carried out regular checks on mum but did so unobtrusively, giving us space to spend time alone with her. The staff also offered us food and drink and couldn't have been kinder when the end approached. We are so lucky to have found this wonderful care home."

S E
carehome.co.uk rating: 4.42 out of 5

"My mother has been a resident in Threshfield Court Care Home for the last 6 years. During that time her care has been second to none. She was almost totally deaf and had sight issues as well as advanced dementia but EVERY member of the staff team treated her with respect and compassion. She had the happiest time living there."

Kenneth F
carehome.co.uk rating: 5.00 out of 5

"Thank you all for the care you gave my sister on her recent visit, sorry I did not come indoors to collect her but had a bad cold and did not want to pass it on. She came home clean and happy. Thank you all again."

ann b
carehome.co.uk rating: 5.00 out of 5

"Threshfield Court staff are all extremely caring and very professional. I feel that my mother is very well looked after."

Gail K
carehome.co.uk rating: 4.33 out of 5

"I found it very difficult to come to terms with my husband's deteriorating health and inability to continue to care for him at home during lockdown. The decision to place him in residential care was heartbreaking. However, the staff at Threshfield Court worked tirelessly in very difficult circumstances (amidst Covid-19) to support us both and to embrace my husband's needs. I was particularly impressed by the way every member of staff knew him by name and treated him with warmth and dignity. Although my memories of Threshfield Court are inevitably tainted with sadness, I am confident that I could not have chosen a better place to care for my husband in the latter stages of his illness."

J C
carehome.co.uk rating: 4.08 out of 5

"Reluctantly we had to get help from social services in March 2022 and then decide to put my mother-in-law into respite care to start with knowing it would become permanent afterwards. We looked around numerous homes and at CQC reports, but Threshfield was also recommended to us as a friend's relative was already a resident. When my husband and I came round, we were treated with respect and shown the facilities available, We particular loved the fact there was huge gardens/wood area as my mother-in-law loves the outdoors, along with many activities constantly, including trips out in a mini bus and hairdressers available on site too - all the things to help stimulate her. Loved that at meal times, there were options for a glass of wine or shandy as she loves her tipple! The staff have been very supportive over the past 11 months and treat residents with respect. We would have no hesitation in recommending it to others."

Claire C
carehome.co.uk rating: 4.50 out of 5

"I feel Threshfield provides an excellent setting/service/care for my mum. All staff are very kind and attentive. My last visit on Mother’s Day, plus my mum’s 94th birthday was very memorable and special. I attended with 7 members of my family and we were made very welcome. We sat in the lounge on the ground floor. Coffee and biscuits were offered by the lady at the front desk. Additionally, she kept asking us throughout our visit if we were all Ok. The lady in charge of entertainment took a picture of my mum with all her family under a very large display of balloons which had Happy Mother’s Day at its centre. This made our visit extra special because we had a photo as a memory. She showed genuine care and affection for all the residents she took photos of."

Jennie B
carehome.co.uk rating: 4.92 out of 5

"I cannot thank all the staff at Threshfield Court enough for the kindness and care they give to Mum. All the staff are very friendly and will stop to say a jolly hello to Mum making her feel special. Mum often takes part in the activities and especially loves trips out in the minibus, singing and being in the garden. In the last few weeks, there were visits from a miniature horse and two dachshund puppies, which brought such happiness to the residents and the sharing of memories of the pets they've had. The garden is lovely and well looked after. There's a small woodland area which is a lovely shady place to sit on a hot summer's day to watch and listen to all the birds. The secret garden provides shelter on a blustery day and the pond is home to quite a number of fish, frogs and even a couple of ducks!"

F N
carehome.co.uk rating: 4.92 out of 5

"Mum has been at Threshfield Court for several years now. She has moved room on a number of occasions in response to her changing needs. Threshfield Court is always friendly and welcoming and the staff are caring to Mum in her deepening dementia."

K H
carehome.co.uk rating: 4.73 out of 5

"Staff are always welcoming and attentive to residents. Mum has settled in nicely and is happy, she enjoys the trips out in the minibus and enjoys the food. Threshfield Court is truly a home-from-home. Mum arrived here in January 2022."

Jennifer K
carehome.co.uk rating: 4.75 out of 5

"It was a big decision to put Dad in a care home but after 3.5 years as a carer, I was looking for a break. Threshfield were offering a two-week trial period at reduced rates and I decided to try this out. I was glad that I did, I was pleased with the setting and attentiveness of the staff. Dad has now been a resident for over one year and is well-supported and cared for. The staff are friendly and cheerful, it provides a warm and welcoming atmosphere. The food is very good and I know Dad always enjoys his meals. Despite the inevitable guilt feelings, it was a good choice."

John P
carehome.co.uk rating: 4.92 out of 5

"This is my dad's second respite visit and like the first time he has been very well cared for. The nursing staff are always on hand to offer assistance, dealing with all his needs and requirements. Sympathetically understanding his dementia and the demands this can cause. We as a family have felt totally reassured that he is being extremely well cared for. Spotlessly clean throughout the home and the food on offer is excellent and varied. Would Highly recommend it."

Kim J
carehome.co.uk rating: 4.58 out of 5

"I am extremely happy with the care my mum is receiving. I cannot praise the whole staff enough. The admin, care and nurses, hospitality and activities teams are 5 stars. Thank you, everyone."

K F
carehome.co.uk rating: 5.00 out of 5

"The first six months in Threshfield Court have flown by. Mum has settled in well, enjoys the activities and is well cared for. The consistency of care staff allows meaningful conversations about her well-being, which is very reassuring. The home is in a lovely setting and the garden is great for a short stroll or to sit in the lounge having a chat and a coffee whilst looking at the flowers and birds."

A B
carehome.co.uk rating: 4.75 out of 5

"The home is beautifully decorated. Warm and welcoming. The activities programme is brilliant with lots of music, which Dad enjoys."

Linda F
carehome.co.uk rating: 5.00 out of 5

"I was so pleased that so many of the staff took so much trouble to make sure I was comfortable. If I had been a permanent resident, it would have been helpful to have tried to find a different type of mattress on the bed, the one I had tended to make me feel hot and sticky and was not easy for me to work my way from the edge and was "rubberised". The staff were often very pressured but always tried to help as quickly as possible."

L B
carehome.co.uk rating: 4.08 out of 5

"Kind, caring and highly professional care. Excellent catering and friendly staff. Excellent standards of hygiene and attention to detail. Mum was very well cared for, comfortable and supported and enjoyed her respite stay."

R B
carehome.co.uk rating: 5.00 out of 5

"Mother was fast-tracked to Threshfied from the hospital, meaning that her life expectancy was very limited. Since she has been here, she has thrived, and seven months later, she is doing really well. She is obviously restricted in her mobility and is limited in many things because of multiple strokes. The staff here are excellent, and both my brother and I are very impressed with Mum's care. She is very happy and content here and never has any complaints. Overall, an excellent facility."

Michael C
carehome.co.uk rating: 4.67 out of 5

"I am extremely pleased with the care that my dad is receiving. He has settled very well and nothing is too much trouble for all of the staff. Excellent. I would definitely recommend."

R W
carehome.co.uk rating: 5.00 out of 5

"Have now been to Threshfield Court as a short-stay resident several times. I have found the staff (both nursing and care staff) kind, understanding and helpful. I think I have been well looked after, and my medication has been administered. However, at the weekends especially, the service seemed rather slow, and I think this is a staff issue and is the same in many care homes. Keep up the great work."

L B
carehome.co.uk rating: 3.60 out of 5

"It's nice to have staff there to be able to help you with routines. Going out in the minibus is a treat."

H B
carehome.co.uk rating: 4.75 out of 5

"I am delighted that my husband is able to reside at Threshfield Court. It has made an enormous difference with regards to his health and well-being. When first arriving he wanted to come home with me as he did not understand the situation. Thanks to the staff, who are first class, caring, kind, very friendly, professional, and patient, he now appears to have settled. The activities are another bonus and so interesting for the residents - alpacas, puppies, excursions to the surrounding areas in the mini bus, outside guests with all sorts of agendas to amuse. The grounds in which to saunter around, are very calming with the fauna and flora. Another surprise was a homemade birthday cake, with candles, presented to my husband - he was thrilled! Threshfield Court is an accolade to all who help make the residents and their families/friends feel at home. I can happily recommend Threshfield Court Care Home."

Susan C
carehome.co.uk rating: 5.00 out of 5

"During the week, Mum is cared for very well and her room is kept clean. The activities coordinator tries her hardest to get Mum to join in activities and managed to get her out on Thursday to a creamery centre, which she enjoyed. I know Mum is hard to please but appreciate the efforts the staff make in her day-to-day living. Thank you to all the staff."

Sheila M
carehome.co.uk rating: 4.08 out of 5

"I live in the US and typically visit my mother every three to four months. During my recent visit in September, I witnessed several staff going the extra mile with my mother's care. As her dementia progresses, she can be quite be quite difficult to care for and rude to staff. Despite this, the staff continue to give their utmost care and attention to her."

Andrew C
carehome.co.uk rating: 4.75 out of 5

"My mother is a regular guest for respite. The care that she receives is fantastic. She enjoys the food and she is able to enjoy the views over the garden. The staff are, without exception, kind and caring."

L T
carehome.co.uk rating: 4.83 out of 5

"We are really impressed with Barchester Threshfield Court Care Home and thankful to the whole team for their input. The living spaces are clean, tidy and homely. The ongoing health care is impressive. The social connections and activities are engaging. Our relative settled well and is enjoying life there. There is clearly a team behind the scenes as well as up-front and we would like to thank everyone for their care and commitment."

Tricia W
carehome.co.uk rating: 5.00 out of 5

"I recently returned home from a nine-day respite stay at Barchester Threshfield Court Care Home due to family commitments. I was unsure what to expect but pleasantly surprised after my stay. The staff /carers, apart from one male member, were caring and attentive. The food was excellent. All in all, my stay was comfortable."

Raymond J
carehome.co.uk rating: 3.82 out of 5

"Excellent all-round. Dedicated and hardworking staff. Thank you!"

M D
carehome.co.uk rating: 5.00 out of 5

"As soon as you enter the care home you are greeted by the friendly care home staff who always greet you with a smile. It's always clean and fresh and always a lovely homecooked smell coming from the kitchen - it must make the residents feel very comforted. The lovely staff and the activities coordinator go above and beyond to make the residents (my great-auntie) feel cared for and loved, for example, getting them well-thought-out presents or little outings to farms to see animals. Overall, a splendid care home with very caring staff."

Dionne H
carehome.co.uk rating: 5.00 out of 5

"Barchester Threshfield Court Care Home is conveniently located very near our daughter's house. My husband has stayed on two occasions. He has had a room overlooking the garden. Staff have helped with all aspects of his care in a friendly, professional, sensitive and caring manner. I have been able to join my husband for lunch in the restaurant or in the coffee area, whichever we preferred. Decor and communal areas are lovely."

B S
carehome.co.uk rating: 5.00 out of 5

"I can’t praise the staff any more than the overall experience of five stars. My mum has been at the home for now 18 months, which she feels extremely safe and happy. Mum loves seeing the dogs and pony, they just make her day."

Beverley H
carehome.co.uk rating: 5.00 out of 5

"The staff have made every effort to make sure my mother is settled and content. As relatives, we always feel valued and welcome when visiting, and there is a relaxed, open atmosphere in the care home, with very approachable staff in all areas. One suggestion is to have a member of staff trained in the use of modern hearing aids - hearing is critical to mental health, and I think this could be greatly improved. Everything else is extremely good."

J M
carehome.co.uk rating: 4.83 out of 5

"My husband appears settled and happy at Threshfield Court, and after an initial stay of 28 days, my family and I have decided to make his residency permanent. He enjoys the carried activities. The staff are very caring and courteous. Sometimes the unit appears very quiet, but that could coincide with my afternoon and weekend visits. The surroundings are lovely, and hopefully, outdoor activities will be possible as the weather improves."

Pauline H
carehome.co.uk rating: 4.17 out of 5

"The activities coordinator is really good at Barchester Threshfield Court Care Home. Always plenty of varied activities for the residents to join in, i.e. days out. She is a credit to this care home."

L G
carehome.co.uk rating: 4.92 out of 5

"My father lived at Threshfield Court Care Home for 8 months and passed away on 19th January 2024. The care he received was kind, caring and thoughtful, he always sat in his own chair looking out of the large lounge windows at the bird table he loved and when he wanted to he joined in activities that were available. His end-of-life care was so caring and staff could not have done more for us as a family at what was a very sad time, they were genuinely sympathetic and anticipated all his and our needs during his last hours. We were so impressed with his care, it made his passing easier for us. Thank you."

Stacey M
carehome.co.uk rating: 5.00 out of 5

"Visited a new resident recently. From arriving at Barchester Threshfield Court Care Home to leaving, 3 hours later, the friendliness and professionalism of the staff were first-class. Genuinely interested in getting to know my friend to help her settle in. Every staff member we met introduced themselves and made a point of talking to residents. The home was immaculate and spotless with very comfortable lounges. Hospitality towards visitors was exceptional."

A M
carehome.co.uk rating: 5.00 out of 5

"My husband at 97 is as happy as he can be in Threshfield Court Care Home. The staff are kind and he never smells even the bedridden. The home itself is clean and does not smell in any way. There is nothing worse than going into a home with bad odours. I would recommend this care home."

Rowena L
carehome.co.uk rating: 5.00 out of 5

"Excellent care and kindness."

Pamela H
carehome.co.uk rating: 4.83 out of 5