Reviews for Tewkesbury Fields Care Home

"My sister has been a resident since November 2019, at which time I returned home to Canada. You can imagine the upheaval moving, from your very own residence to a care home was quite traumatic for her. Nevertheless, the compassion shown by staff enabled my sister to maintain her dignity during this time of change. During the last 12 months, I have dealt with many members of staff by phone or skype. Over this time period, all concerns or requests regarding her health were dealt with immediately including a phone call from the Doctor and to my sister's satisfaction. At the same time, COVID19 struck and resulted in restricted visiting by myself from Canada, although my niece was allowed to distance visit my sister, apart from the phone and skype calls which allowed my sister to cope, greatly supported by the care staff."

Ronald N
carehome.co.uk rating: 4.25 out of 5

"I live about 150 miles from Tewkesbury Fields where my uncle is cared for so, with the various restrictions this year, I have been unable to see him. It's a very challenging situation for everybody in similar circumstances but Tewkesbury Fields staff have done their utmost to facilitate regular contact and to keep me informed. The little but important touches like the sending of postcards to relatives/friends have been so welcome. The staff are dedicated to delivering the best possible care in these most trying times and I am comforted and encouraged to know that my uncle is in good and safe hands. If I ever have a question or query it's dealt with quickly and efficiently. I am so grateful."

Christine
carehome.co.uk rating: 4.58 out of 5

"My husband has been a resident in Tewkesbury Fields since March of this year. Although it was difficult at the start for him, not least due to the Covid 19 pandemic and his Parkinson's illness, the care and hard work by staff helped him settle in very quickly. Due to the Covid restrictions, I haven't been able to meet all of the staff, however, those I have met have a lovely friendly attitude. The garden visits have been wonderful for both myself and my husband where we have been able to have a chat face to face. The activities team are always there for us should we need to ask any questions. My husband has had a couple of falls in his room. However, when this happens I am always informed even if it's only a bruise he sustains. I would like to give the receptionist a mention. He is always very helpful and polite when I have the need to contact him. Thank you Tewkesbury Fields for looking after my husband and keeping him safe."

Dorothy B
carehome.co.uk rating: 4.75 out of 5

"Throughout these long months, the Tewkesbury Fields team have been wonderful in sustaining a positive and encouraging community, redoubling their efforts to provide sensitive, responsive care to residents, handling relatives’ concerns with patience and understanding and actively facilitating contact for families with their loved ones. The home is blessed with some remarkably dedicated staff, whose attentiveness and thoughtful kindness, along with their tremendous reserves of energy and enthusiasm, have been so reassuring and hugely appreciated during what has been an exceptionally difficult period. I cannot thank them enough for rising to the challenges of Covid-19 with such resilience and professionalism."

Jane G
carehome.co.uk rating: 4.67 out of 5

"We have very much appreciated the care and close attention my mother has received while she has been ill. The nurse and carers always work hard to give residents all the care they need but over the past two weeks, they have really gone the extra mile. And they have been unvaryingly helpful and reassuring in answering our (many) phone calls in the middle of their busy day."

Mary A
carehome.co.uk rating: 3.75 out of 5

"During a particularly difficult period for all concerned, I am very grateful for the ability to communicate with relative and for the cooperation from staff with their assistance in this. Also with their time when enquiring about the health of our relative and any concerns we may have had. There has never been a moment in their precious time that I have felt that we were being a nuisance and they hadn't got time to address those concerns or worries. No doubt they all have concerns and worries about their own families. The staff work extremely hard and particularly so during the existing times we are living through."

Jean T
carehome.co.uk rating: 4.17 out of 5

"During lockdown, all the staff have been working extremely hard to ensure the residents are well cared for. The reception staff are always very helpful and welcoming on the phone. The activities team provide a weekly activities newsletter, which is varied and must keep the residents amused. The nursing staff are happy to update on the health and well being of the residents. The option's below I cannot answer properly as not being able to go into the home makes an assessment unrealistic and would be unfair to comment."

V C
carehome.co.uk rating: 4.08 out of 5

"A follow-up review having now had access to Tewkesbury Fields. I was reunited indoors today with my lovely mum after 52 weeks. I want to sincerely thank all the staff for taking such good care of her, I appreciate this has been a difficult time for not just loved ones but for those of you who have turned up each day caring for mum so well. I am so pleased I chose the perfect place for mum and would not hesitate to recommend Tewkesbury Fields. Thank you."

Suzanne B
carehome.co.uk rating: 4.83 out of 5

"I stayed in Tewkesbury Fields for two weeks after a fracture in my pelvis and catching Covid in hospital. As I live on my own, I was not ready to go home, and my eldest son read about this care home. It was a great solution to have some special care to get back on my feet. The staff were amazing, making me welcome and giving me constant attention. Apart from their medical support, they were always ready to chat, boost my morale and give their time to walk with me and check on me during the night."

Johanna S
carehome.co.uk rating: 4.67 out of 5

"Great food and occupation. Very comfortable. Staff are very sociable and helpful."

Linden A
carehome.co.uk rating: 4.83 out of 5

"We needed respite care for my brother-in-law for just over a week and cannot recommend Tewkesbury Fields Care Home enough. A beautifully renovated property, like a five-star hotel with spacious rooms and bathrooms. When we went to view, there were four ladies having lunch and chatting as if they were enjoying a restaurant meal out - you would not know this was a care home dining room, it felt luxurious. Menu choices and food were excellent with a G&T or glass of wine etc with your meal if wanted. Most important though was the care is given and the thoughtfulness of the staff here - in my experience, it's hard to find both together but Tewkesbury fields manage to give both quality accommodation AND quality care. Special thanks to the Manager and one of my brother-in-law's carers. I've seen and visited many care homes and it can be very depressing but after seeing a Barchester Home, and how well it is run, I feel much more positive about my own future if the need ever arose."

Cora P
carehome.co.uk rating: 4.58 out of 5

"Myself and my sister wanted to move our Aunt closer to where we lived, as she was originally in a care home 4.5 hours drive from us. She had lived on her own for a number of years and after a fall, and release from the hospital, was unable to live independently. After a great deal of research and worry, we came across Tewkesbury Fields. I went and met Emma and was shown around the beautiful home. You know when you walk into a home it just feels right? this did. I could just see her having not only wonderful surroundings, a beautiful home to be in, and the most incredible care but truly enjoying the whole package. The manager and the whole team, and it is a team effort, are wonderful, caring, fun, empathetic, supportive, and pure joy in my aunt's (and my sister's and mine) life. What a difference they have made, we finally have our funny, sparky, giggly aunt back, looking better than she has in years. Very highly recommend it. Thank you ALL. Wonderful food, great outings, love the 5.40 drinks."

C H
carehome.co.uk rating: 5.00 out of 5

"Very much a home-from-home and rewarding experience. Such lovely people and welcoming."

Sylvia C
carehome.co.uk rating: 4.08 out of 5

"Mum has been very well cared for in the five weeks she has been a resident at Tewkesbury Fields Care Home. The staff have all been kind and caring in all aspects. Our only criticism is the catering was not to mum's taste. Overall though, kind and caring."

Linda C
carehome.co.uk rating: 4.42 out of 5

"Early days at this stage. Dad has settled in really quickly. The home is beautiful and clean. Friendly staff who are very quick to respond to dads needs. He has a really lovely room which is always clean and looks perfect when he returns. I am so happy to leave my father in this amazing care home knowing he will be well looked after."

Jacqueline P
carehome.co.uk rating: 4.67 out of 5

"I came here for respite after the hustle and bustle of the hospital (they did an excellent job), within a day of being here I found the atmosphere most relaxing and the care from all departments was wonderful. I will be back again if needs be."

B B
carehome.co.uk rating: 5.00 out of 5

"I was staying at Barchester Tewkesbury Fields Care Home for a month on respite care and I enjoyed it very much. The staff were very nice and looked after me well and I am thinking of going back for another session."

Betty W
carehome.co.uk rating: 5.00 out of 5

"A huge shout out to the fantastic team at Tewkesbury Fields Care Home who cares for my 97-year-old mum. We visited yesterday and it's so comforting to see how content and well-cared for mum is. The attention to detail is amazing and your team are fabulous. From the member of staff in entertainment to the loveliest receptionist, the friendly lunch staff to the super friendly young lady carefully cleaning public areas to make sure the home was safe for all users. We can't thank your team enough ( sorry I didn't catch everyone's name) but we are eternally grateful for the high standards and levels of care Mum receives. Thank you team Tewkesbury Fields."

Jane J
carehome.co.uk rating: 5.00 out of 5

"Mum has been in Tewkesbury Fields Care Home for 8 months and has been cared for brilliantly. She is very happy and enjoys the activities very much. The atmosphere is relaxed and caring, and always a lot of laughter in the lounge. In the autumn Mum was extremely ill and the care she received was excellent."

Judith M
carehome.co.uk rating: 4.83 out of 5

"My mum (age 88) came out of hospital for two weeks respite care/convalescence. Her experience (and ours) was very good, staff, in particular, made the experience better and couldn't do enough to support her. The activities were very good, although Sundays were very quiet. The room was cosy, clean and comfortable, although small. Some rooms have no 'nature' to look at at all which is sad. One member of staff sat with Mum while watching her brother's funeral which was so kind. Mum made great progress."

Liz D
carehome.co.uk rating: 4.33 out of 5

"I have been a resident here for three months and the home is excellent. The carers are so kind and helpful."

Doris M
carehome.co.uk rating: 4.75 out of 5

"In a word...wow! From the greeting to the leaving, everything at Tewkesbury Fields is incredible. Friendly and attentive staff, six-star hotel surroundings and an overwhelming sense of well-being within the home. Nothing is too much trouble and the chef deserves a Michelin Star! Cannot recommend this home highly enough. Well done to everyone involved in its transformation."

Rachael B
carehome.co.uk rating: 5.00 out of 5

"While there were occasional omissions in 'housekeeping' the overall level of care and attention was everything I needed. The staff are friendly and obliging and the accommodation excellent. The recent refurbishment means that everything looks pristine. The bed is comfortable, the ensuite convenient and the food is excellent, both in quality and imagination."

R W
carehome.co.uk rating: 4.92 out of 5

"A very positive experience. Mum had a very enjoyable time."

C C
carehome.co.uk rating: 5.00 out of 5

"I am happy here; the staff are quite helpful and friendly."

V C
carehome.co.uk rating: 4.58 out of 5

"My aunt has been a resident at Tewkesbury Fields Care Home for approximately 10 months now. The management and all staff have been amazing in the care provided for my aunt since her arrival. The family are also very impressed with the care home and the staff."

Hazel W
carehome.co.uk rating: 5.00 out of 5

"My aunt has been here for ten months and in that time the constant care and attention to all of her needs has been exceptional. The home is always clean and the staff are welcoming. My aunt has regularly expressed her gratefulness for being in such a lovely environment. We are confident of the staff's care and ability to look after my aunt 24/7. I would have no reservations in recommending Tewkesbury Fields Care Home."

Lesley D
carehome.co.uk rating: 5.00 out of 5

"I couldn't wish for my mum to be in a better place. The care and kindness she receives is excellent. There is so much going on, from music, quizzes, crafts, trips out, and my mum recently celebrated her birthday and was treated to a cake, balloons and entertainment. The staff are very attentive and friendly and very professional at all times. They are always happy to talk over any worries and deal with any requests. Thank you to everyone at Barchester Tewkesbury Fields Care Home."

Susan T
carehome.co.uk rating: 4.75 out of 5

"This place is incredibly well organised. It is clean, attractively decorated; everything works very well and is done with style. Most importantly, all the staff are very professional, charming, good humoured, respectful and have the knack of remembering everyone's names from day 1! The only slight negative was the food which was occasionally below par."

N D
carehome.co.uk rating: 4.67 out of 5

"First-class."

A C
carehome.co.uk rating: 5.00 out of 5

"Barchester Tewkesbury Fields Care Home is a very pleasant place with high standards of decoration and good facilities. The staff were all very welcoming and extremely friendly and were flexible with my mother's requirements."

Ruth B
carehome.co.uk rating: 4.00 out of 5

"Very pleased with my husband's care for respite. The staff were wonderful and very helpful. Would not hesitate to recommend Tewkesbury Fields Care Home."

Sylvia K
carehome.co.uk rating: 4.82 out of 5

"Always friendly and professional staff working hard to occupy and engage with all residents. As a relative, I always appreciate the high quality beverages and snacks laid on for us. No request is too much, well done all."

Phil R
carehome.co.uk rating: 4.92 out of 5

"My aunt has been a resident at Barchester Tewkesbury Fields Care Home since the beginning of July and has settled in well. I have been very impressed with the high level of care given to her along with the fantastic staff and facilities available. There are lots of activities to keep her busy and lovely trips out. I would highly recommend Tewkesbury Fields."

Clare B
carehome.co.uk rating: 5.00 out of 5

"Generally, good experience. Food could be a bit better. All of the carers were good but three members of staff, in particular, were exceptional."

R F
carehome.co.uk rating: 4.42 out of 5

"Mom has been looked after fantastically whilst being at Barchester Tewkesbury Fields Care Home. The socialisation has been brilliant and it is great to hear that she has been out for walks and taken part in activities. I will definitely use the home again for future respite."

Nikki H
carehome.co.uk rating: 5.00 out of 5

"Excellent in all ways. My mother enjoyed her stay and will be back."

Anne H
carehome.co.uk rating: 5.00 out of 5

"I only stayed for one week respite care and found the experience very enjoyable. The staff were all very pleasant and helpful. They did not keep disturbing me in the night but I am sure they kept a discrete eye on me to check I was still alive! The food was excellent but I cannot walk without a frame so I stayed in my room, although they did offer to help me to the dining room every mealtime. There was no shortage of activities to meet every taste. I have a chiropodist and physiotherapist, both of whom were allowed to visit me and treat me as required. There seem to be plenty of meeting places to meet and greet visitors so I did venture out occasionally. It is worth noting that all walkways had a banister so getting around was not too difficult for most people. It would have been more convenient if my room had been a little larger but I look forward to my next visit."

G D
carehome.co.uk rating: 4.50 out of 5

"Very happy with the care Mother receives. Surroundings fantastic. Calming. Mother is the happiest she has been for a long time. Staff are very friendly. Can't fault anything."

D P
carehome.co.uk rating: 5.00 out of 5

"Our whole experience at Barchester Tewkesbury Fields Care Home has been wonderful. Staff are super friendly and really helpful. Being able to use the cafe facilities at any time is wonderful, as is being able to stay for a meal occasionally. My friend loves it here and we are all pleased with his progress. It is sometimes hard to realise that this is a care home and not a very welcoming hotel. Thank you all so much."

D H
carehome.co.uk rating: 4.75 out of 5

"The help and treatment from all the staff was very good and caring. Everyone was very cheerful, which is an important attitude in care. The surroundings of the care home are very pleasant, cheerful and bright. I have limited experience of care homes but I liked what I saw here."

Anne M
carehome.co.uk rating: 4.17 out of 5

"Very helpful staff and a lovely care home. Food excellent. Nursing was professional with good links with GP's and paramedics."

Stuart G
carehome.co.uk rating: 4.75 out of 5

"We are so very pleased we chose Tewkesbury Fields. The staff are friendly, caring and helpful and nothing is too much trouble. The home is beautifully furnished and decorated but still feels warm and welcoming. Our friend has been treated with respect and empathy. We would have no hesitation in recommending Tewkesbury Fields to anyone; in fact, I had to persuade my husband to leave."

Ann R
carehome.co.uk rating: 5.00 out of 5

"I am enjoying my stay here."

Ursula M
carehome.co.uk rating: 5.00 out of 5

"My friend of almost fifty years has no living relatives and when he started showing signs of being unsafe and incapable of living alone, my wife and I decided he required professional help and attention. Having investigated other care homes, it was obvious that Barchester Tewkesbury Fields Care Home was, by far, the best option available. He was welcomed to the home and settled very quickly due to the actions of the manager and staff. The care and attention given, backed up with excellent facilities, food etc., shows we obviously made the correct decision."

John R
carehome.co.uk rating: 5.00 out of 5

"This was the first time using the home for respite. The whole process from the initial contact, the viewing and the actual stay was friendly, efficient, professional and very welcoming. The facilities are very good, especially the ensuite wet room. Food was excellent and offered variety. The staff were brilliant and went the extra mile, even delivering a forgotten item to our home in the heavy rain. Will definitely be back."

M L
carehome.co.uk rating: 5.00 out of 5

"I enjoyed the company of the residents, they were all happy. Also, the staff were all very nice."

Janet G
carehome.co.uk rating: 5.00 out of 5