Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Jean Hiley

General Manager

Hi, my name is Jean Hiley and I am the General Manager here at Tandridge Heights, and I have been with Barchester for 6 years.

I have been a trained nurse for 30 years. My role is to manage the home and ensure that residents experience exceptional service and person-centred care. The well being of residents and staff is my top priority and my commitment is for the home to be a home for the residents.

Susan Corrick

Susan Corrick

Home Administrator

My name is Sue and it is my role to support the General Manager by maintaining the administration and financial systems within the Home in accordance to company standards and in compliance with all regulatory and statutory obligations.

I joined the Home in 2005 and I am proud to say that in 2013 I was the recipient of the Barchester Administrator of the Year Award.

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Jackie Pratley

Jackie Pratley

Activities Coordinator

I have recently changed my role to Activities Coordinator and its one I enjoy very much, I am happy to spend time with each resident and enhancing their day and time here. I get great feedback for my dancing and singing skills. I’m never one to turn down the chance to entertain others.

Aurimas Venckus

Admin Assistant

I have worked for Barchester since 2018 as an admin assistant. I previously worked as a night manager at a large hotel chain. I really enjoy my role here, as every day is different, and I love interacting with the residents.

Jane Clark

Jane Clark

Head Chef

Jane has been at Tandridge Heights since January 2012. She provides our home with tasty and nutritious food, and is able to cater to individual dietary requirements.

Fred Short

Fred Short

Maintenance Manager

Fred has 40 years of experience in painting and decorating. He is responsible for maintaining the Home and ensuring everything is in the perfect working order.  

Tracy Woolven

Tracy Woolven

Head Housekeeper

I have worked here for 2 years now and recently took on the role as head housekeeper. I have made some changes to the everyday running of things and am so lucky that my team here make it a great place to work.

Lorraine Dellaway

Lorraine Dellaway

Carer

I have worked at Tandridge heights for 3 years now and have always worked within our memory lane community. I love my role. All the residents see me as their friend as well as their carer.

We have such a great bond and always have a lot of fun. A real joy for me is to see and help them with achievements no matter how small they may seem.

 

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Kate Crooks

Kate Crooks

Receptionist

Kate has been at Tandridge Heights since 2016. Her role is to meet and greet people and to show them around the home. Kate also supports our administrator in her role.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am-8pm

01883 868 951

All other calls

01883 715 595

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards

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