Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Jean Hiley

General Manager

Hi, my name is Jean Hiley and I am the General Manager here at Tandridge Heights, and I have been with Barchester for 6 years.

I have been a trained nurse for 30 years. My role is to manage the home and ensure that residents experience exceptional service and person-centred care. The well being of residents and staff is my top priority and my commitment is for the home to be a home for the residents.

Care homes and elderly care from Barchester Healthcare

Susan Corrick

Home Administrator

My name is Sue and it is my role to support the General Manager by maintaining the administration and financial systems within the Home in accordance to company standards and in compliance with all regulatory and statutory obligations.

I joined the Home in 2005 and I am proud to say that in 2013 I was the recipient of the Barchester Administrator of the Year Award.

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Care homes and elderly care from Barchester Healthcare

Amanda Firman (and Rusty)


Amanda has been with us at Tandridge Heights since 2005 and is responsible for assisting with administration, meeting, greeting and answering the phones. She arrives with her dog Rusty, a short haired Pointer, who can be seen relaxing in and around the Home during the day. Rusty is adored by all the residents. Amanda also has a horse, Thunder, and several times during the year some of our Residents visit his stables.

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Care homes and elderly care from Barchester Healthcare

Mirella Brzezinska

Activities Coordinator

Mirella plans and implements all the activities within the home, keeping residents active and ensuring that they have fun. She regularly organises visits to garden centres and pubs, carpet bowl sessions, armchair exercises, church services, musical events, garden parties and much more.

Care homes and elderly care from Barchester Healthcare

Fred Short

Maintenance Manager

Fred has 40 years of experience in painting and decorating. He is responsible for maintaining the Home and ensuring everything is in the perfect working order.  

Care homes and elderly care from Barchester Healthcare

Jacqueline Pratley

Head of Housekeeping

Jackie has been with us since 2006 and is head of the Housekeeping and Laundry departments. She ensures that our Home is kept in tip top condition. If you have any concerns about Housekeeping and Laundry, she's always happy to help. Getting a word in with Jackie is quite an achievement, she loves to chat and can often be found dusting in "full flow" with our residents.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01883 868 951

New care enquiry phone lines are open 8am-8pm

All other calls 01883 715 595

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Memorial Close Off Barnet's Shaw Oxted RH8 0NH Get directions