Meet the Tandridge Heights Care Home team
Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:
Hello, My name is Victoria and I am the General Manager at Tandridge Heights. I have recently taken on this role and it is one I am enjoying very much.
I have been a Registered General Nurse for about a decade now. My qualifications include a Diploma in General Nursing, a Post-Graduate diploma in Public and Environmental Health, a Bachelor's of science in Nursing Studies, Orientation to UK health practices, a Master’s in Business administration ( Tailored to health care management) and my dissertation was a comparative analysis that looked at the effect of motivation on organizational performance amongst health care workers and workers in other industries , I have also obtained a Level 7 award ( QCF) in Strategic Management and Leadership from the Chartered Management Institute.
I have worked as a care assistant, a nurse and deputy manager and so possess a varying range of skills. I joined Barchester Healthcare in 2018 because I decided that I wanted to work for the leading health and social care providers in the UK and I feel that I share the same values as that of the organisation. As a leader, I value honesty and transparency and maintain an open door policy at all times . In 2019, I was awarded the Care Home Frontline Leader Award in South-East Regional Finals of the Great British Care Awards. My favourite part of the working day is seeing my team and residents interact in a meaningful, value-adding way. I also enjoy engaging with people in the local community at the many events we that run.
Agnieszka Smigiel Latouche
I started working for Barchester Healthcare in 2005 as a healthcare assistant. I was given the opportunity to develop my skills and knowledge through completing my NVQ level 2 and 3. From there I progressed and became a registered nurse. I transferred to Tandridge Heights in January 2020. I found the environment very homely where residents and staff are welcoming and friendly. I am passionate about my job and delighted to be part of a team that aims to provide exceptional care. I strongly believe that focusing on delivering person centred care to our residents is essential in ensuring a good quality of life and their happiness.
I have worked at Tandridge Heights since the doors opened in 2005. I have watched it grow and change over the years and have enjoyed every minute. I started my career with Barchester as a staff nurse, being promoted along the way. I was voted Nurse of the Year in the 2015 Barchester Care Awards, which is something I am very proud of.
Camelia has worked for Barchester since 2018 and transferred to Tandridge Heights in May 2020.She was recruited to work as a Registered Nurse in the Lanes Unit at Tandridge Heights. She has now been given the opportunity to lead the unit and progress her career.
Camelia uses compassion and initiative to make sure her residents get the quality care they deserve. She also helps to plan, manage and monitor the delivery of nursing that meets all of our residents’ needs. This includes implementing person-centred care plans that make a real difference to our residents’ day-to-day lives.
Rachel joined Tandridge Heights in 2018 as a hostess. As a hostess, Rachel has the all-important role of providing a friendly, engaging and helpful service in our dining room and bar areas. It’s a fulfilling role that gives her a real opportunity to enhance the lives of all our residents.
Rachel was recently named the Divisional hospitality champion of the entire South region as part of the Barchester Care Awards 2020 and is now off to the National Finals in October.
Jane has been at Tandridge Heights since January 2012. She provides our home with tasty and nutritious food, and is able to cater to individual dietary requirements.
Nikta works with Tandridge Heights as a sole trader. Having studied at the respected SAME Institute of Foot Health Professionals, She is passionate about working as a fully qualified and insured Foot Health Professional.
Her services cover a range of foot care needs from routine nail cutting to more specialised foot care treatment like Corn, Callus and cracked skin, Fungal skin & nail and Diabetic foot care.
Kate works with Tandridge Heights as a sole trader to provide physiotherapy services. Kate qualified as a Physiotherapist in 2003 from Cardiff University. She joined the physiotherapy department at East Surrey Hospital and completed her junior rotations. In 2005, she became a Senior Physiotherapist in Trauma and Orthopaedics and was then appointed as Team Leader Physiotherapist in Trauma and Orthopaedics at Royal Surrey County Hospital in 2009. She then went to become the Rehabilitation Director for the South West London and Surrey Trauma Network in 2018. She has also worked at Kingsmead Physiotherapy Clinic since 2014 and has completed a range of post-graduate courses.
Kate works within the clinic setting but also in the community, both in patients’ homes and within a range of nursing and residential care homes in the local area. She has a special interest in the management of Parkinson’s Disease, the rehabilitation of older people, post-operative orthopaedic rehabilitation, and post trauma recovery. She runs an exercise and advice group for people with Parkinson’s Disease. She also offers teaching to staff in care settings to include people moving and handling, falls prevention, exercise prescription, management of Parkinson’s Disease and post-trauma management. Kate has a special interest in the physiotherapy management of older people and has been treating residents at Tandridge Heights for many years.
She has a holistic approach to her treatment sessions, including strengthening and flexibility exercises, balance re-education, gait re-education, postural correction, exercises to improve/maintain fitness, falls prevention and practice of functional activities.
Rowan works with Tandridge Heights as a sole trader to provide physiotherapy services. Rowan graduated from Brunel University in 2005 and then completed his junior rotations at East Surrey Hospital. Prior to graduation, he completed a sports massage course and worked as a sports massage therapist whilst studying for his degree. Rowan worked at West Ham Football Club in 2007 and then moved back into the NHS as a Senior Musculo-Skeletal Physiotherapist at Horsham Hospital in 2009. He joined the physiotherapy team at Kingsmead Physiotherapy Clinic in 2010 and then became the new owner and Director of Kingsmead Physiotherapy Clinic in 2015.
He works within the clinic setting but also in the community, both in patients’ homes and in care homes. He has also undertaken a range of post-graduate courses and treats a range of conditions including musculo-skeletal injuries, as well as the rehabilitation of older people. He also runs an exercise and advice group for people with Parkinson’s Disease. Rowan has a special interest in the physiotherapy management of older people and has been treating residents at Tandridge Heights for many years.
Nisha works with Tandridge Heights as a sole trader to provide audiology services. Nisha is a qualified solicitor with over 10 years of experience working in the City specialising in medical negligence and catastrophic injury. Following the arrival of her two young boys, she decided to leave her career in law and create a business to channel her passion for standards of care while using her legal knowledge.
Nisha leads a team of staff that are passionate about ear care and who understand just how important hearing is. To meet resident’s hearing needs, they have developed a unique approach so that they can look after the health of resident’s ears, as well as their hearing, from the first time they see the resident. Every resident they see will receive a free Ear and Hearing Health Check. The resident’s journey begins with a short 10-minute assessment to check the health of the ear and identify any concerns or build-up of wax. If a hearing loss is identified, they offer a free and comprehensive Full Hearing Assessment during which the resident will undergo a series of further tests to identify the type of hearing loss.
The audiologist will go through the different options to suit the resident’s need and with a FLEX:TRIAL, their audiologist can monitor how and where the resident uses their hearing aid so that it can be tailored to their specific requirements. The audiologist also provides aftercare services and a personalised care plan. A video otoscope is used to check the ear so that the residents can see for themselves what the audiologist has found. If a loved one cannot be present, they are also able to send them a copy of the results, ensuring full transparency and peace of mind for everyone.
I am really excited to be on board at Tandridge Heights. I am already having lots of fun with our lovely residents and planning lots more. I am a recent graduate in Musical Theatre so as you can imagine I have a tonne of energy to bring to our home.
Mrs Megan Rabbetts
Hello Everyone my name is Megan, I have lived at Tandridge Heights since April 2019. Since moving here I have made lots of new friends. I started a knitting group that has become quite popular, we have made hats and blankets for our local Neo natel Unit. We have now been asked to do the same for another local charity Their Voice. I am looking forward to my role as ambassador as I enjoy being busy and always like to lend a helping hand.
What happens now?
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01883 868 951
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