Meet the Tandridge Heights Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support. Our wonderful team comprises nurses, carers, hosts, activities coordinators, chefs, housekeepers and more. Meet some of our staff below:

Natalie Davidson

General Manger

Hi, my name is Natalie, and I am the General Manager here at Tandridge Height. Welcome to our website!

Lisa Wheddon


I took up the role of Administrator in 2020 and I am very much enjoying my time here at Tandridge Heights.

Tammy Symonds

Care Practitioner

Hi, my name is Tammy, and I am a Care Practitioner here at Tandridge Heights. I am passionate about caring for the elderly and I love my job.

Kelly Sherwin

Activities Coordinator

I started at Tandridge Heights in 2020. Previous to this, I have been working as a carer sine 2010, which has helped me to understand the needs, wants and the individuality of all of our residents.

My main responsibility is provide a varied and engaging activities schedule every day for our residents; this helps to keep them involved in social and uplifting activities. We love to have parties to celebrate birthdays, national days and special occasions.

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Rachel Apps


Rachel joined Tandridge Heights in 2018 as a hostess. As a hostess, Rachel has the all-important role of providing a friendly, engaging and helpful service in our dining room and bar areas. It’s a fulfilling role that gives her a real opportunity to enhance the lives of all our residents.

Rachel was recently named the Divisional hospitality champion of the entire South region as part of the Barchester Care Awards 2020 and is now off to the National Finals in October.

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Care Practitioners

These are our care practitioners who lead the care team in Tandridge Heights

Kerry Karter

Admin Assistant

Hi, my name is Kerry, and I am an Admin Assistant here at Tandridge Heights. I am often first point of call for visitors and callers to the home.

Jane Clark

Head Chef

Jane has been at Tandridge Heights since January 2012. She provides our home with tasty and nutritious food, and is able to cater to individual dietary requirements.

Robert Thompson

Head of Maintenance

I am responsible for the maintenance of our lovely home and ensuring that everything is kept in good working order. Nothing is too much trouble and I love what I do.

Melanie Kalejaiye

Second Chef

I am the Second Chef at Tandridge Heights. I enjoy providing a high quality catering experience to all residents.

Host Team

These are some of the host team responsible for providing a high quality catering and dining experience to all residents, guests and visitors.

Nikta Tavassoli

Foot Health Professional

Nikta works with Tandridge Heights as a sole trader. Having studied at the respected SAME Institute of Foot Health Professionals, She is passionate about working as a fully qualified and insured Foot Health Professional.

Her services cover a range of foot care needs from routine nail cutting to more specialised foot care treatment like Corn, Callus and cracked skin, Fungal skin & nail and Diabetic foot care.

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Kate Galloway


Kate works with Tandridge Heights as a sole trader to provide physiotherapy services. Kate qualified as a Physiotherapist in 2003 from Cardiff University. She joined the physiotherapy department at East Surrey Hospital and completed her junior rotations. In 2005, she became a Senior Physiotherapist in Trauma and Orthopaedics and was then appointed as Team Leader Physiotherapist in Trauma and Orthopaedics at Royal Surrey County Hospital in 2009. She then went to become the Rehabilitation Director for the South West London and Surrey Trauma Network in 2018. She has also worked at Kingsmead Physiotherapy Clinic since 2014 and has completed a range of post-graduate courses.

Kate works within the clinic setting but also in the community, both in patients’ homes and within a range of nursing and residential care homes in the local area. She has a special interest in the management of Parkinson’s Disease, the rehabilitation of older people, post-operative orthopaedic rehabilitation, and post trauma recovery. She runs an exercise and advice group for people with Parkinson’s Disease. She also offers teaching to staff in care settings to include people moving and handling, falls prevention, exercise prescription, management of Parkinson’s Disease and post-trauma management.  Kate has a special interest in the physiotherapy management of older people and has been treating residents at Tandridge Heights for many years.

She has a holistic approach to her treatment sessions, including strengthening and flexibility exercises, balance re-education, gait re-education, postural correction, exercises to improve/maintain fitness, falls prevention and practice of functional activities.

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Nesang Tamang

Care Assistant

Hi, my name is Nesang and I am a Care Assistant at Tandridge Heights. I enjoy looking after the residents.

Nisha Sebastian-Price

Audiology Services

Nisha works with Tandridge Heights as a sole trader to provide audiology services. Nisha is a qualified solicitor with over 10 years of experience working in the City specialising in medical negligence and catastrophic injury. Following the arrival of her two young boys, she decided to leave her career in law and create a business to channel her passion for standards of care while using her legal knowledge.

Nisha leads a team of staff that are passionate about ear care and who understand just how important hearing is. To meet resident’s hearing needs, they have developed a unique approach so that they can look after the health of resident’s ears, as well as their hearing, from the first time they see the resident. Every resident they see will receive a free Ear and Hearing Health Check. The resident’s journey begins with a short 10-minute assessment to check the health of the ear and identify any concerns or build-up of wax.  If a hearing loss is identified, they offer a free and comprehensive Full Hearing Assessment during which the resident will undergo a series of further tests to identify the type of hearing loss.

The audiologist will go through the different options to suit the resident’s need and with a FLEX:TRIAL, their audiologist can monitor how and where the resident uses their hearing aid so that it can be tailored to their specific requirements.  The audiologist also provides aftercare services and a personalised care plan. A video otoscope is used to check the ear so that the residents can see for themselves what the audiologist has found. If a loved one cannot be present, they are also able to send them a copy of the results, ensuring full transparency and peace of mind for everyone.

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Bishnu Tamang

Laundry Assistant

I provide a high quality, infection-free laundry service, ensuring all laundry is maintained to the highest standards.

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am-8pm

01883 868 951

All other calls

01883 715 595

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards