What our families say

"I was at the end of my tether in caring for my mother and did not think it would be possible to settle her in a care home. When that became the only option, my first visit to you gave me some hope. The homely atmosphere, confident, caring attitude of the staff and of course the gardens let me think she might settle one distant day but you managed it in two months, enabling her to feel safe and to be as happy as I have seen her in a dozen year."

carehome.co.uk rating: 4.91 out of 5

"My mother is very much at ease in the home. She suffers from Dementia and the staff are excellent. There has been a massive improvement in the common cares, with d├ęcor specifically for Dementia sufferers. The staff are very helpful and caring, they understand my mother and what she needs."

carehome.co.uk rating: 3.83 out of 5

"Strachan House sets the standard to which all care homes should aspire - at every level. Strong leadership is evident and all staff, without exception, are truly amazing. The environment is full of fun and laughter, and the staff work together as a highly effective team; their top priority being the exceptional care and quality of life of the residents. The rapport, engagement, love, kindness and respect shown to our dad are way beyond our family's expectations. The 'Memory Lane' team here have become part of our family and our dad, a part of theirs. For us, Strachan House is absolute peace of mind, and our Dad's very happy home."

Gail B
carehome.co.uk rating: 5 out of 5

"I regularly visit my wife at Strachan House, but at random hours. The latter presents no problem at all to the care home who welcome visits at any time. Although public transport is available nearby, on the adjacent street, I visit normally by car and very rarely have to park beyond the car parking provided on the grounds. The approach to the domestically styled accommodation is a via a very well set up, and maintained, bright and fresh garden. The interiors also are fresh, clean, tasteful, well maintained, and renewed regularly, to a high standard. The staff are always purposefully busy but equally are always welcoming. They will take the time to chat away and keep me updated on anything and everything happening. They also offer tea, coffee, cakes, biscuits etc regularly. There premises the atmosphere at all times an ambience of gentle and thoroughly professional caring. This makes my visits not stressful, but pleasant and reassures me constantly that my wife is getting the very best of care possible for her current condition."

carehome.co.uk rating: 5 out of 5

"My mother took a little while to settle as she has Alzheimer's disease but everyone at the care home was loving and caring and now my mother is happier than she has been for a few years. She loves music and dancing and there is always something for her to get involved in."

carehome.co.uk rating: 4.83 out of 5

"Quite astonishing level of care. The sympathy, generosity, friendliness and patience, let alone professionalism, of every member of staff from the very top through every level of care and support staff, including cleaning and maintenance staff, was quite humbling. One could not have asked for or even dreamed of more and we will be eternally grateful to every one of the staff."

Rory G
carehome.co.uk rating: 4.42 out of 5

"The special management and whole team are first class, professional and friendly. They provide in this daily work a wonderful environment and ambience. In one word homely and nothing seems too much trouble for them. I have probably been a little hard in some of my answers but have tried to stick to the right balance of my impressions. For example, how do you compare the food to a top class restaurant? In summing up, my mother is extremely happy residing in Strachan House and the care provided when she took ill most likely saved her life. Thank you, the family are very happy and grateful."

carehome.co.uk rating: 4.67 out of 5

"As a family, we cannot praise Strachan House highly enough. My mother has now been a resident for 6 weeks and we are delighted with the care that she is getting. The staff have gone to great lengths to get to know her personally and work out how best to care for her to minimise any distress or agitation. The communication with the family is impressive and staff discuss all aspects of Mum's well-being and listen and act upon our suggestions. All staff greet us with a smile and are very supportive of my father and all the family during what has been a difficult time for everyone. All care homes should be like Strachan House!"

Moira M
carehome.co.uk rating: 4.92 out of 5

"The staff at Memory Lane in Strachan House are simply excellent. My Mother has been a resident at Strachan House for almost 1 year. In that time, the nurses, carers and all the staff have got to know her extremely well. Nothing is too much trouble. I am happy that she is so well cared for. When I visit, I too am treated as part of the family. This is important to me as I miss my Mother."

Rosalinda D
carehome.co.uk rating: 4.33 out of 5

"This is Dad's first week at Strachan House - having moved from another care home in Edinburgh. The atmosphere is strikingly different. Here there is a real buzz. The staff are happy and extremely caring and welcoming. Dad has high falls risk but is fiercely independent and the staff watch him from a distance and give Dad as much independence as his condition allows, and treat him with real dignity. On day 1 Dad said he would like to see The Kelpies and the care home are planning a residents trip to see them. The staff engage with Dad so well - immediately grasping his likes, dislikes and life history. They have sourced a low bed and Dad's mobility has improved already as he is encouraged to mobilise and walk, assisted by staff. I think Dad will be happy here."

Margaret M
carehome.co.uk rating: 4.75 out of 5

"My mother has been here for one year and we haver had nothing to complain about. The staff are very professional, caring, helpful and friendly."

carehome.co.uk rating: 4.58 out of 5

"This is an excellent care home providing top notch service."

carehome.co.uk rating: 5 out of 5

"I am very pleased with the care for my mother and nursing is very good. She is well looked after in every way."

Rosalinda D
carehome.co.uk rating: 4.33 out of 5

"Warm, welcoming care home surrounded by well-kept gardens and caring and loving staff. Residents are treated with dignity and respect. The nurses and management are visible and approachable at all times. I am confident that my husband's care needs, which are complex, are being fulfilled in a caring environment."

carehome.co.uk rating: 4.33 out of 5

"Although my aunt has only been in Barchester Strachan House Care Home for approx: 7 weeks. It has been obvious that the staff are well trained, they are friendly without condescending. Efficient without being obtrusive and seem genuinely keen to assist the residents. The home is clean and fresh. The nursing staff are caring and firm. I am delighted to have found such a place for anybody who needs 24/7 care."

Sheila M
carehome.co.uk rating: 4.83 out of 5

"The staff at Strachan House gave my husband excellent care throughout his stay of more than three years. I am particularly grateful for the great care taken in the last few weeks of his life. It is one of the good qualities of the staff that they are always polite to the residents. Any minor inconveniences only affected me and never him. No home could have provided better treatment, I firmly believe."

Alice C
carehome.co.uk rating: 4.33 out of 5

"Home has not been the same since last manager left, staffing levels are not as good, although the staff that are there just now are excellent with my relative. I have never seen the manager on the floor. Website needs updating, I have never seen or met any of the staff on the website working on my relatives floor, some of the staff on the website have now left."

Irene S
carehome.co.uk rating: 4.17 out of 5

"Being of 'sound mind' but not body I have answered the ratings as best I can. I get very frustrated at times but play scrabble once a week, bingo (for a mars bar) twice a week. I have joined the book group (which has only met once) and the classical music group (which has met twice). I read a lot in my room, knit for the cat and dog home and for the premature baby unit. Food could be improved, nursing care is good - dispensing pills. Occupational therapists are excellent. Carers - not enough of them, but good on the whole."

carehome.co.uk rating: 4 out of 5

What a lovely place for Mum to spend her last years in. You''ve got something special there - what a team.

And thank you for all your support to us, especially when Mum's situation was distressing you! The kind thought of sending flowers was such a lovely gesture, waiting for us on return from Mum's service. We did, of course, have lots of laughs that day too!

Many, many thanks!

"I can't praise the staff at Strachan House highly enough. They are all caring and thoughtful to residents and helpful and friendly to their family members. The facilities are comfortable and welcoming and there are lots of activities and trips out for residents. My father enjoys his meals and always looks happy and content when we visit."

Amanda H
carehome.co.uk rating: 4.92 out of 5

"The family is pleased with husbands placement."

Gerd W
carehome.co.uk rating: 5 out of 5

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