Reviews for Southgate Beaumont Care Community

As a volunteer, I love going to southgate beaumont- its a very inviting atmosphere to talk to residents, who are all very nice. The building is also beautiful, seems like a lovely place to live in.

I am currently a volunteer at the Southgate Beaumont Care Home and it’s wonderful home that is welcoming to all residents. Every Thursday they have a social drinks event that brings everyone together like a family and it’s such a sociable and engaging evening full of laughs and smiles. The staff are all so caring and understandings, especially Zoe who organises social events and makes the time and effort making the residents more at home and comfortable.

The staff are caring and aware of the needs of the residents.
Everyone is very friendly and, as a relative you feel supported and part of a team looking after your loved one.
Activities are available and residents (and visitors) are encouraged to take part. The surroundings are stunning - more like a hotel than a care home. Domestic staff work tirelessly to keep the home clean and the catering staff are always willing to cater for different palates.

"The home is very clean and welcoming. Staff are very friendly and helpful. The garden is beautiful and well-kept. There is always something going on to entertain the residents. The residents all look very happy."

Cynthia C
carehome.co.uk rating: 5.00 out of 5

"My mother recently turned 100, and the home made it a very special day for her , she said to me it had been a much better day than expected, they even had the idea to write to a university she had attended just after the war , that made the day even more special"

Carol R
carehome.co.uk rating: 4.42 out of 5

"It is the second time that my wife has needed to enter Beaumont. If we had cause to complain we wouldn't have returned the second time. If I had problems I acknowledge that I would readily approach management/staff to remedy them. Overall a pleasant as can-be (under the circumstances) experience and atmosphere within the home. Appreciated by both my wife, family and I. Thank you. I have no experience in comparing the value for money aspect."

John W
carehome.co.uk rating: 4.73 out of 5

"Welcoming, careing and pleasant staff. Informative with good communication."

P E
carehome.co.uk rating: 5.00 out of 5

"Great manager and brilliant staff who are caring and professional, beautiful building, well kept with lovely gardens and trees - activities well co-ordinated. Nice location and handy row of shops, cafes and post office across the road in "village" type Southgate Green."

Judy F
carehome.co.uk rating: 4.83 out of 5

"Southgate Beaumont is a beautiful, clean, well-maintained home. It is a place where residents are valued. Families are made to feel welcome and part of the home. The staff are genuinely positively engaged in the care they give and feel pride and value in what they do and why they are there. My mother often told us how well she felt cared for and how all the staff were kind to her. The activities coordinator holds and knows each and every one of the residents. She relates to them with so much genuine dignity and brings their past and present lives to life. The physiotherapists were not only clinically excellent but also so kind, gentle and compassionate. The chef was wonderful. The general manager is visible and personally knows the residents her team are caring for. The management team constantly seek to learn and improve services for the residents and families they care for. What a wonderful place. Thank You."

Sarah M
carehome.co.uk rating: 5.00 out of 5

"My mother is a resident of Beaumont. She was diagnosed with cancer after briefly feeling unwell. Sadly it was too late for any kind of treatment. Given her rapid decline and sudden loss of independence, I was glad to find a beautiful and spacious room available at Beaumont for her to receive the nursing care she needs. She has settled in very well. The staff are kind, caring and cheerful! The food is very good and I am happy and relieved that Mum is in good hands in a safe place when I am not there. I visit every day and know most of the staff by name. They are kind and caring to me as well! Beaumont feels like my home now as this is where my mum is. It is a lovely place to arrive at each day and it doesn’t feel like a depressing care home. Although my mum is too ill to participate in the activities, I see there are plenty of residents here who enjoy the variety of amusements available. There are too many staff to mention all by name but they all have my and mum’s sincerest gratitude."

E R
carehome.co.uk rating: 5.00 out of 5

"I had no previous experience looking at care homes before my mum became unwell. When we came to look around Beaumont we found a beautiful building, with lovely facilities including a nicely laid dining room and a lounge adjoining a library. Since my mum has come here to live we have found the care and attention to be of a very good standard. The staff are always friendly and ready to help. I cannot fault anything. If I am feeling a bit low someone is always ready with a hug. I would highly recommend it."

Jennifer T
carehome.co.uk rating: 5.00 out of 5

"My partner came to Southgate Beaumont Care Community for end-of-life care. His care by all the nurses, carers and cleaning staff was excellent. They treated him with care and consideration for the weeks he has with them. I cannot thank them enough."

Lyn B
carehome.co.uk rating: 5.00 out of 5

"First class care home. Fantastic grade II building with beautiful interiors. All staff are very professional and caring. The general manager conducted a pre-assessment at home out of hours, on the weekend, at very short notice. The nursing staff kept me informed of residents' health and nursing needs continually and could not be more accommodating. The chef would prepare any meal resident wished, although the daily menu was excellent. The room overlooked beautiful grounds with all the required facilities. Would not hesitate to use this care home again, if the need arises."

Stuart S
carehome.co.uk rating: 4.42 out of 5

"I have been more than satisfied with the care and attention my mother gets in the home. Her room is spacious and comfortable and she is well looked after. Her meals are quite adequate for her needs and I am kept up to date on her condition and situation on a regular basis. My personal dealings have always been on a helpful and understanding basis, as I live 300 miles away from the home. In short, I would recommend this home to anyone."

Graham T
carehome.co.uk rating: 4.58 out of 5

"I find the building, the staff and the whole experience of visiting and observing, over the last 5-6 years, to be very rewarding and satisfying - knowing that he is being cared for at the highest level."

Michael C
carehome.co.uk rating: 5.00 out of 5

"My stay was excellent, the care was excellent and my stay was pleasant. I put myself in your care after a knee replacement and the management was excellent, visiting every day to see how my care was and how the staff were. I could not complain about anything."

C A
carehome.co.uk rating: 4.83 out of 5

"I was very happy with my stay. The seven days passed very quickly. I enjoyed meeting staff. All the staff were very attentive, friendly and kind. The food was excellent and the nursing care was very good. I will certainly recommend Barchester Southgate Beaumont Care Community."

P M
carehome.co.uk rating: 5.00 out of 5

"Very good experience. Excellent staff at every level. Made very welcome, no problem with any request. My room was very nice and very comfortable. I did not miss a shower in the room. I preferred it the way it was with the shower room nearby. The shower just needed fixing."

P S
carehome.co.uk rating: 4.83 out of 5

"I have been associated with Southgate Beaumont for over 15 years; almost 5 whilst my aunt was a resident, subsequent years as volunteer assisting with activities. Throughout this time, the high quality of care and the sense of well-being in very pleasant surroundings has been maintained."

M S
carehome.co.uk rating: 4.58 out of 5

"Very pleased with the staff, care and cleanliness of the home. I am a frequent user and enjoy engaging with other residents and staff who are always warm and very welcoming. Management is always available if needed."

Shahzad N
carehome.co.uk rating: 5.00 out of 5

"My dad received 'end of life' care until his passing on Christmas Day. During his brief stay, Dad was very well looked after by the team of carers and nurses at Southgate Beaumont. Credit must go to the general manager for her leadership and having a great team working with her including the deputy manager, one of the key nurses, and of course the activities coordinator. I was ever present during Dad's stay, working on my laptop in a lounge adjacent to his room, which I know was of great comfort to Dad. The home is beautiful, clean and well-maintained by the cleaners and maintenance staff. Though Dad was unable to eat very much, food prepared by the chef was of a very high standard. In summary, Dad received a high level of care from a great team of professionals who really did care about Dad's well-being and who were always open to suggestions and ways in which they could improve the care given. I would have no hesitation in recommending Southgate Beaumont."

Panikos G
carehome.co.uk rating: 5.00 out of 5

"I spent a very happy fortnight at Barchester Southgate Beaumont recovering from a hip replacement operation. I find the staff helpful and friendly, the food just right and the activity sessions interesting and enjoyable. Southgate Beaumont engages an excellent physiotherapist. I enjoyed chatting to the residents."

Tim S
carehome.co.uk rating: 5.00 out of 5

"Beaumont is beautiful from home to home, my mum is currently staying at Beaumont and she is made so welcome and comfortable. Even though she has language difficulties the staff are all extremely happy to help Mum all the time. Cleaning her and keeping her room very clean and tidy. All the staff and the nurses are very nice and friendly. I would highly recommend Beaumont Home for the elderly."

Mina K
carehome.co.uk rating: 4.92 out of 5

"My mother, aged 97, was admitted to The Southgate Beaumont Care Home on 16th October 2023 having fallen and broken her hip and being unable to return home. Her care at the home has been exemplary both in the nursing sense and the emotional support she has received. Despite being mainly bedbound she has been free of pressure sores and any medical complaint has been dealt with swiftly and efficiently. The staff are, without exception, caring, friendly and helpful and the home is run extremely efficiently by manager. The food is excellent. There are a number of varied social activities that take place daily, organised by the ever-enthusiastic co-ordinator and the atmosphere of the nursing home is one of good cheer and warmth. As a retired social worker, I have over the years visited scores of residential/nursing homes and I can honestly say Southgate Beaumont is the best I have come across. I cannot recommend the nursing home highly enough."

Andrew M
carehome.co.uk rating: 5.00 out of 5

"My 97-year-old mother-in-law has now been at Southgate Beaumont for some months. Throughout this time, she has been very well cared for by skilled, friendly and supportive staff. As a relative, when visiting, I always feel welcomed and a 'part of things’, the atmosphere feels warm and upbeat. Our three adult children have all expressed a similar level of positivity following their visits to Grandma. My mother-in-law has never really been one to join in with groups but at Southgate Beaumont she is gently encouraged to take part in some of the varied range of interesting activities available, organised by the very involved, caring and pro-active activities coordinator. I would have no hesitation in highly recommending Southgate Beaumont to potential families (and indeed have done so only today!)"

Alison W
carehome.co.uk rating: 4.58 out of 5

"From start to end, our families experience at the Barchester Southgate Beaumont Care Community was outstanding. Not only were my grandmother's last days/weeks made comfortable and unforgettable, each member of our family was made to feel just as important. The quality of staff was amazing and something we will cherish forever."

Elaine A
carehome.co.uk rating: 5.00 out of 5

"My mum was admitted to Barchester Southgate Beaumont Care Community on 10th May 2024 for end-of-life care. I was with her every day and the second week was sleeping there too, next to Mum. Even though we were in beautiful surroundings, what made it so special was the staff. Everyone, absolutely everyone, was caring, attentive to Mum, supportive to me and the rest of the family. I have never experienced such love and true care from everyone. I want to thank everyone from the bottom of my broken heart for being there for us."

Maria T
carehome.co.uk rating: 4.92 out of 5

"This care home is exceptional, the guided tour of the home before my mother went was very informative with a guided tour of the home and facilities being included. After the visit, our minds were made up that this was the home for our mum. The level of care by the care team is second to none, nothing is ever too much trouble. Thank you. The building is amazing and very well looked after with high standards of cleaning and hygiene at all times. Food, great choice with very good quality. Thank you to everyone at the home, your efforts, love and care are much appreciated. Thank you all."

Neil W
carehome.co.uk rating: 5.00 out of 5

"My mother just died but I think she had one of the happiest years of her life at the Barchester Southgate Beaumont Care Community. She was a quirky, unusual, outspoken and authentic person but she learnt them and they learnt her and she experienced wonderful belonging and love. She joined in every activity, from the art lectures, book group, exercise, quizzes, residents' meetings, fairs, film nights, social drinks and surprisingly, thoroughly enjoyed menopause sessions. She made beautiful friendships with residents and staff and I have so many happy memories at the Beaumont, using their stunning grand rooms and gardens for our families' birthday events. Even karaoke was ok! I can't thank the manager and the team enough for all their patience, creativity, attention, care and love!"

Victoria A
carehome.co.uk rating: 5.00 out of 5

"The staff and all concerned treated me with kindness and care. Always there was a smile and offers of help if I needed it. I was here for 2 weeks post surgery and needed to be looked after and I was admirably. Thank you to you all for your help, professionalism but most of all kindness."

Catherine E
carehome.co.uk rating: 4.67 out of 5

"I have lived here for almost 5 years and have been comfortable with the caring and nursing services provided. The management provides an eclectic range of activities for a wide mix of residents - both mental and physical pursuits at differing levels of engagement - and entertainment by professional visiting musicians and local amateur groups; films, lectures, visits from local schools, pet therapy etc; 1/2 day trips to venues in the area and outings for both mobile and wheelchair-bound residents. The carers are trained by the company and their attitudes and competencies are monitored. The standard of décor is maintained at a high level and the cleaning staff work very diligently to keep the rooms and public spaces clean."

David H
carehome.co.uk rating: 4.33 out of 5

"On the whole everything is fine. Food is not so good every day. Staff are excellent."

J V
carehome.co.uk rating: 4.08 out of 5

"I am content with the treatment I am given here."

Evlyn L
carehome.co.uk rating: 4.00 out of 5

"Very comfortable. Staff are marvellous. Entertainment good. Always something to do if you wish."

E L
carehome.co.uk rating: 5.00 out of 5

"Entrance very impressive. Staff friendly and helpful. Clean environment."

Anna A
carehome.co.uk rating: 4.22 out of 5

"As the resident's wife, I have observed during my daily visits, how very well this home is run. A lot of care and kindness are given to my husband by all the staff. I am happy to have chosen the Southgate Beaumont Care Home."

Ursula D
carehome.co.uk rating: 4.42 out of 5

"Generally positive. Some stellar staff. Work needed to improve security of valuables. Good range of activities. Staff are knowledgeable and generally caring. The softer, gentler approach by staff, speaking at a calm and measured pace brought out the best in our relative, whether it was kitchen staff, housekeeping, carers etc. This was generally the experience."

J H
carehome.co.uk rating: 3.75 out of 5

"The staff treated our mother with respect, friendliness and kindness. Her stay in this grand house contributed majorly to her rehabilitation and after 14 weeks of top quality care, she was able to return home. As visitors we were always greeted with genuine warmth, staff knew us by name and mum warmed to everyone over the weeks as her health improved. Mum looked forward to the list of events and participated in many of them enthusiastically. I would say that e-communication or telephone calls back is not a strong point, very few emails were answered promptly and some not at all, so if you want to ask or query anything - do it in person. A big thanks to everyone at the Beaumont."

Chris
carehome.co.uk rating: 4.50 out of 5

"The facilities on general are excellent. Unfortunately, my mother is bedridden and so not able to enjoy all of them. The care staff have bonded well and clearly care about what they are doing and the people they are looking after. I have recommended the provider to a friend."

B F
carehome.co.uk rating: 4.67 out of 5

"I have been a resident here for 10 years and I have enjoyed it very much."

James D
carehome.co.uk rating: 4.09 out of 5

"My husband arrived at Beaumont three months ago. He found it very difficult at first, confused mainly. He has now settled down, his needs are fairly complex but staff are now getting used to him as he cannot speak to ask for anything. He loves music and television. The thing that he loves most is the 'entertainment', he cannot take part in many of the various things for residents to enjoy, but music and pets are a vital part for him and make a big difference. Management has always reacted well if I need to speak with them and the staff are very good but very busy. Thank you."

Barbara M
carehome.co.uk rating: 4.33 out of 5

"My father was a resident there for 2 and a half years. I cannot speak highly enough for everything they did for him. I know as a daughter I drove them mad for certain things. They cared for my father and even called him Papa (Daddy) - but cared for him like their own. He enjoyed the activities and loved the carers and residents there. I cannot thank the manager enough. She listened and was always a shoulder to cry on and I will never forget what they did for the best dad in the World."

M I
carehome.co.uk rating: 4.92 out of 5

"Barchester Beaumont has cared for my mother for about three and a half years, during this time she has enjoyed a healthy life taking part in the various activities and daily life at the home. Her health remains good and she receives daily care and help that would not have been available if she was still living at home alone. Thank you, Beaumont."

Edward S
carehome.co.uk rating: 3.75 out of 5

"I have visited numerous care/nursing homes, before deciding that "Barchester Southgate Beaumont" was way above in all respects and was the ideal place for my brother. Having spent a full year at Beaumont, both myself and my brother are more than satisfied with everything. Indeed we are very grateful to your organisation."

Ericka C
carehome.co.uk rating: 5.00 out of 5

"Overall we are very happy with the care my husband receives at Southgate Beaumont."

Anita G
carehome.co.uk rating: 4.00 out of 5

"The care provided is excellent with dignity and without a fuss. A good understanding of the resident's needs."

I L
carehome.co.uk rating: 4.75 out of 5

"From the time my mother went into the care home she was treated with the utmost care, dignity and love and made to feel special. The commitment from the staff to my mother and the family was always excellent."

Adrienne M
carehome.co.uk rating: 4.75 out of 5