Reviews for South Chowdene Care Home

"My mother came here 99 years old and in poor health with no mobility. However; now she is 103 and is floroushing and can walk with a zimmer frame. The family are more than satisfied with her care and mother is happy here. Thanks for all you do for my mother."

"I am very happy with mams care and have seen vast improvement of care home & lovely staff."

"My sister-in-law has been in South Chowdene for 4 months now and is very well looked after. There is a good selection of food and dinning room, lounge areas are decorated beautifully. All staff are very caring and very welcoming when we visit."

"I felt my mothers review was very thorough. the nurse explained everything to us in detail and when we asked questions she took the time to make sure we understood."

"WELL WHAT I SAY THE CARE MY DAD GET ISLN HERE CHOWDENE CARE HOME IS 100%FANTASTIC THE CARERS ALWAYS HAVE TIME TO TALL TO YOU ABOUT MY DAD AND ALWAYS GIVE ME UPDATES . DOMESTIC TEAM ATLRE ALWAYS GREAT MLWITH DAD AND ALWAYS CHATTUNG AND HIS ROOM IS ALWAYS NICE CLEAN FANTASTIC TEAM OF GIRLS WHAT CAN I SAY THE NUSING TEAM ARE BRILLIANT ALWAYS KEEP ME UP TO DATE WITH THINGS WITH DAD AND WHEN THINGS NEED CHANGING THEY ALWAYS DO IT STRAIGHT AWAY AND VERY PROPT. AS A FAMILY IWANT TO ABIG THANKUOU TP THE LEADING NURSE FOR EVEYTHING SHE DID AMASSIVE THANKYOJ AGAIN I ASLO WANT TO SAY THANKYOU TO THE MANAGER FOR EVERYTHING AS WELL"

"My dad has been a resident for almost three years until his recent death, November 2024. They made my dad's time so much more bearable and enjoyable. Wonderful staff. Very caring, helpful and supportive. A smaller home which gave it a more homely feel and everyone there certainly made my dad smile every day. Thank you."

"Our friend seems to be being looked after very well. Regular activities for her to take part in. Well fed and clean! Hair done regularly. I can call in any time and always made welcome."

"I moved from another home to Barchester South Chowdene Care Home approximately five weeks ago, I had a lovely room on the first floor. I was really reluctant about using the lift so when a room became available on the ground floor, the staff went out of their way to move me downstairs. I was totally overwhelmed and shed a few tears, I can now go straight from my room straight along to the dining room, cafe area and also reception. I cannot thank all the staff enough. I am truly privileged to call South Chowdene my home, nothing is a bother, one beautiful, happy family."

"I have been visiting Barchester South Chowdene Care Home for over twelve years and have always felt a warm welcome. Just recently, a lovely friend of mine chose to come here for "end-of-life care", her mother had been in care twelve years ago and was so pleased to get the last room. The love and care she was given was exceptional, we, as visitors, were treated with the same warmth. The staff work together in harmony, always smiling, cheering us up when we felt down, endless offers of refreshments, a hug when needed, laughter and jokes to cheer my friend and us up. Having spent a lot of time during my friend's last weeks, I cannot thank them enough. When she sadly died, we were given more hugs and so much love. Thank you is not enough. I will still be visiting as I have two friends still in their care."

"My husband has recently moved from his previous care home to South Chowdene Care Home. As a family, we have never felt happier regarding the care my husband receives. My husband is very content and settled. He praises the carers and all the Chowdene team are fantastic, they are all very approachable and are very good at listening. He is in permanent nursing care and all his needs are being met I know he is in a happy caring place. All credit to every member of staff, keep up the good work and thank you so much."

"My mother went into South Chowdene in October 2020 as an assessment bed and due to failing health, she became a permanent resident. Sadly she died in South Chowdene on 25th September 2022. During her 2 years in South Chowdene, she was always treated with respect and kindness by all the team. She could be difficult at times but every team member was always great with her and knew how to meet her needs. My mother particularly bonded with the carers who kept her going and she loved a joke with them. May I take this opportunity to also thank a previous home manager, who was fantastic and very approachable, I was so sorry when she left. My dad also died in South Chowdene in June 2015 so I had no qualms about my mother going there when she had to. The team in South Chowdene are a fantastic team whatever their grade or role and Barchester should be proud of them."

"It was a huge relief to find the home so welcoming and friendly at such a hard time for us. Organised, professional, clean and tidy, warm and, above all, caring - nothing was too much trouble."

"Best care I could hope for my relation."

"I’m more than happy to provide a review. My mother became a resident in March 2022, and even though the nursing home had an outbreak of Covid shortly after this date and it interrupted my mother’s settling in and our overall induction, I can say we were made very welcome and an understanding and immediate care took place of my mother who came immediately from hospital. Everything was first class, and I cannot commend highly enough the welcome and assistance I received from the administrator, who is a huge asset to Barchester South Chowdene Care Home, and also the nursing staff. We continue to build relationships with the care staff and to ensure all of my mother’s needs are met. Being blind and immobile isn’t easy for my mother in building relationships, but work is in progress. I’m very happy to have chosen South Chowdene - it shines!"

"From the first moment, my grandmother was in this home, she was met with kindness, understanding and dignity. I always felt like my grandmother was safe and comfortable. In her final days, the staff excelled in all expectations. We, as a family, were informed of what to expect with such delicacy. I cannot thank the staff for all that they did for not just my grandmother, but her family."

"The staff at Chowdene were amazing with my mum throughout her whole time in the home. However, at the end of her life, they excelled! Every member of the staff who cared for her was loving and respectful. They made her last moments as comfortable as possible. Even more so for us - they enabled us to be with her till the very end. We will never forget them for this."