What our families say

Barchester South Chowdene Care Home Recommended on carehome.co.uk
We score 9.7/10

13 Reviews

Barchester South Chowdene Care Home Recommended on carehome.co.ukLatest Your Care Rating report
Good

21 November 2017

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"From day one they couldn't do enough for my dad. We were glad he went in when he did, sitting with him when he told one of the girls he was scared and didn't want to die but he was 92 and died in there. The care was second to none in and out of his room all the time. Sometimes he was grumpy but they didn't mind at all. He was lucky and so were we. Anybody's family member would be lucky to be in there."

Joan A
carehome.co.uk rating: 5 out of 5

"My father was in South Chowdene after leaving hospital. He took ill while in there and unfortunately passed away but my sisters and myself were very very happy with his level of care before he passed away. Also, since he passed, we have been back and they were very welcoming to us."

Brenda G
carehome.co.uk rating: 5 out of 5

"We couldn't have wished for a better place for our mother to be in the last days of her life. She was treated with respect and dignity. Would definitely recommend this home."

Brian L
carehome.co.uk rating: 5 out of 5

"When we first viewed South Cowdene in May 29017 we were met by a lovely carer straight away and offered a tea, coffee. No waiting time to meet the Manager who took her time to show us around, which we greatly appreciated. Since my Mam moving here all staff are very very easy to approach on any matter. They can't do enough for you whatever you ask. If they can't help you with your enquiry they will find someone who can, even though they have the residents to look after. Nothing is too much trouble. All the staff here are very pleasant, helpful, lovely. I would definitely recommend South Chowdene Care Home. 1st Class. Thank you everyone."

Christina N
carehome.co.uk rating: 5 out of 5

"I find Chowdene nicely situated and a well cared for garden to sit in. Always nice and warm and spotlessly clean. Staff are very pleasant to residents and visitors."

M P
carehome.co.uk rating: 3.67 out of 5

"The staff are very friendly and always pass the time of day to anyone they come into contact with. The atmosphere is very welcoming. All residents are treated as individuals and the staff make themselves aware of each individual's needs both emotional and physically. The home now has a very enthusiastic events officer who is actively engaging residents to drive this forward. I know my mother feels very safe and secure and is made to feel part of the "family" which the home tries to engender."

Ian G
carehome.co.uk rating: 4.92 out of 5

"My sister has been in South Chowdene since June 2017. She has settled into a routine which meets all our expectation and we are delighted that she has found a haven of calm, comfort and safe living. The management and staff have provided her with caring support, without any fuss. They do everything you could wish for with good humour and thoughtfulness."

Denis B
carehome.co.uk rating: 4.67 out of 5

"I'm very happy with the home, the staff and management are excellent. My mam is treated with dignity and respect. Since my mam moved here, I have peace of mind and I know she is well taken care of. I would have no reservation in recommending this home."

D B
carehome.co.uk rating: 4.5 out of 5

"Would like more outside trips for my mother."

Brian W
carehome.co.uk rating: 3.92 out of 5

"I find the staff extremely caring, always friendly and helpful. They seem to know my mother in law very well and take notice of her wishes. They are prepared to put themselves to a lot of trouble to be helpful."

M E
carehome.co.uk rating: 5 out of 5

"I really love this care home. I am very happy with the love and care in which my mother-in-law receives. The staff are brilliant, nothing is a problem to them, from the bedrooms, dining room, lounges, gardens, kitchen, toilets and bathrooms and kept clean to a very high standard. The food is beautiful, the residents are very well cared for I would definitely recommend this care home. The staff have time to listen to you, they are all very friendly."

Jane M
carehome.co.uk rating: 5 out of 5

"I am absolutely very happy with all the love and care in which my mother-in-law is receiving at this wonderful care home. The staff are all very professional and caring in everything that they do. The cleanliness is 100% plus, the meals are very good. The home caters for all kinds of diets, you feel at home when you walk in. The staff are very friendly my mother-in-law is always very presentable and clean when I go to see her she has her hair done every week, which she looks lovely. They have lots of drinks and snacks, this care home deserves five stars. I am over the moon with everything that the management and staff do for her."

J M
carehome.co.uk rating: 5 out of 5

"I can't speak more highly about the staff at Barchester South Chowdene Home. Very caring and compassionate staff, who regularly go above and beyond with the care of my father."

I R
carehome.co.uk rating: 4.5 out of 5

"My mum has been a resident at South Chowdene Care Home for the last two years and has significant care needs. In all that time I have always found the staff to be cheerful, patient and caring. Visitors are made welcome and I can go and see my mum whenever I want. It is a relief to know she is being properly cared for at all times."

Beverley M
carehome.co.uk rating: 4.67 out of 5

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Chowdene Bank Low Fell Gateshead NE9 6JE Get directions
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