What our families say

Barchester Sherwood Court Care Home Recommended on carehome.co.uk
We score 9.2/10

16 Reviews

Barchester Sherwood Court Care Home Recommended on carehome.co.uk
Requires improvement

18 December 2018

View the reportView our response

"My mother was very quickly and comfortably settled in from the day she was brought from hospital. She received the best possible nursing and palliative care and we couldn't find a better place. All staff are wonderful and the home is kept clean and pleasant. Would recommend for anyone wanting the best care for their loved ones."

Andrea B
carehome.co.uk rating: 5 out of 5

"My daughter and I were very pleased with the general standard of care. The staff were caring and helpful. My wife needed full nursing care so was unable to take advantage of the activities but they seemed to be varied and interesting. The room was light and well maintained and the food was good with varied menus. The home, in general, was well run and I would recommend to anyone."

Peter E
carehome.co.uk rating: 4 out of 5

"My mother has been a resident at Sherwood Court for 2 and a half years. During that time, she has received excellent care and been very well looked after. Changes in her care needs have been discussed with us as a family and her needs have always been put first. The staff are very caring and extremely hard working."

carehome.co.uk rating: 4.17 out of 5

"Lovely home, lovely staff. Good food. Staff seem to be stretched and can't do anything. When they sort this the home would be amazing for the residents first and foremost, but also for the staff. The care is very good and they try their best for every resident. Thank you to Sherwood Court care team! You do a great job!"

Jo Y
carehome.co.uk rating: 4.17 out of 5

"Very clean and caring home. Staff smiling, friendly and helpful. Would highly recommend."

Heather J
carehome.co.uk rating: 5 out of 5

"My two grandmothers and my Mother have been residents at Sherwood. I have seen my Mother being cared for by loving friendly and considerate staff. There is always a wonderful welcome and full update on my Mothers condition and wellbeing."

Christine C
carehome.co.uk rating: 3.67 out of 5

"Recently an Operational Manager was appointed to implement and oversee necessary improvements and the consequent quality of care that was required in the home, and as a result, there have been significant changes at Sherwood Court. Accountability has improved and new systems are in place and are adhered to by staff which are greatly improving the care given to residents. Relatives of residents are able to voice opinions, both positive and negative and monthly meetings are held where discussion between relatives and management is encouraged. I am certainly happier with the home than I was several months ago and am looking forward to further stability in the quality and consistency of care delivered to residents when the new manager takes up post. There is still significant improvement needed in the area of activities for residents."

carehome.co.uk rating: 3.75 out of 5

"I visited Sherwood Court today and was astonished at the vast remarkable improvements. I last visited the home 7 months ago and had concerns about the environment and cleanliness. I can only say WOW! what a difference they have made. the home is clean, tidy, smells fresh and is definitely inviting. The staff were laughing and jolly, which is fantastic to see. I was greeted by reception and the manager on entry to the home. They even offered me fresh coffee!"

John B
carehome.co.uk rating: 4.25 out of 5

"Everything is excellent now at the home. My wife is happy and so am I. The operations manager overseeing the home recently is lovely and she has worked wonders. Staff morale is great and it's nice to see them laugh."

Allan H
carehome.co.uk rating: 5 out of 5

"My gran has been in Sherwood Court for 18 months and there has been a massive improvement in the last 3 months throughout the home with new management. Very happy."

Petra P
carehome.co.uk rating: 4.75 out of 5

"Dad was on the nursing floor since June 2017, however, stimulation upstairs was lacking, so we were advised to move dad to dementia floor where he has settled in very well. Staff are all on the ball for his needs. He dances without encouragement if the music is playing. He seems so much happier."

carehome.co.uk rating: 3.75 out of 5

"My wife went into care 01/01/16 - I cannot fault the staff with the care provided in any way. See the tick boxes, I am very happy with the work and provision of the care home."

Alex S
carehome.co.uk rating: 4.42 out of 5

"In my opinion the current staffing levels (1 nurse and 2 care assistants to 10 patients) is too low to provide the care I expect. She has dementia and does not receive adequate stimulation and attention. The staff try to care as much as possible, but staffing levels do not allow them to spend as much time with them as we would like and the patient's need."

Ann W
carehome.co.uk rating: 3.17 out of 5

"Lovely place, caring staff, clean rooms, excellent food choices and meals. Very helpful, could do with more activities, things to do."

Jean A
carehome.co.uk rating: 4.17 out of 5

"I cannot praise the Sherwood Court Nursing home highly enough. My dad had terminal cancer and was with them for three weeks until he passed away there. In that time he was happy and made comfortable, the staff were incredible and could not have done more for him. The facilities and cleanliness were great and he was treated with dignity and kindness while also having a laugh and joke with the staff which made him feel more like an individual. The overall treatment he and my family received made a very painful time much easier to cope with."

Rebecca H
carehome.co.uk rating: 5 out of 5

"My wife was admitted from the hospital for palliative care. She was only in the home for two weeks before passing away. The family and i were impressed by the wonderful care and attention she was given."

carehome.co.uk rating: 5 out of 5

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