Reviews for Scarborough Hall Care Home

"Mum has been in Scarborough Hall for several years now. As her mobility declines many discussions and plans have been put in place. Being fiercely focused on self trying to meet her needs can be difficult, however the staff do the best they can to keep her happy and support me supporting her. If I have any issues I speak with Micheal or Charlotte."

"My mum and dad are currently living in Scarborough hall and I can't say enough about the care and compassion they give to both my parents ."

"My Aunty Mrs Ambler went to Scarborough Hall. The care was fantastic the staff ,there all of them were very kind and very supportive to her. I feel like she will have a speedy recovery. If I go on holiday, I would definitely choose to go to Scarborough Hall because they were impeccable. Many thanks. Xx"

"My father is looked after very well by Scarborough Hall. He is treated with dignity & respect & good humour. Staff respond quickly & kindly to all my Dad's requests. The setting is always clean & tidy. There is a constant flow of food & tea/coffee. Care is genuinely available 24/7. I appreciate staff support for phone calls & there general kindness & responsiveness."

"Mum moved to Scarborough Hall following a difficult few months in hospital and a nursing home following a fall. During that time she suffered terribly from anxiety and confusion. She moved to Scarborough Hall in October and what a difference! I cant believe how quickly she settled and how happy and content she is in her new home. I can only put this down to the treatment and care she is receiving here. My experience of all staff has been very supportive attentive and frendly and I am confident that Mum's medical and mental health needs are being met. And the food is great too!! Thank you."

"I try to see my husband twice a week with my granddaughter, and my son sees his dad at least once a week, and we always find him fine, he's happy to see us but doesn't fuss when we leave, so I know he's happy and not fretting about coming home. The staff are always ready to have a chat about him."

"I was very welcomed as I arrival with my unlce to visit my other uncle who is a resident. The home is very clean and well set out, wuth lovel decor. The rooms are nice and very warm and tidy. It was no trouble to ask any questions and the staff are very friendly."

"Staff very helpful. And you can have a joke with them too . You ask a question and do their best to answer or go and find it out. And all the staff love it when I bring my dog in. And even other residents live to see him"

"Always excellent. Upkeep, all staff etc. No faults or suggestions for change to put forward. Hope all staff receive an excellent recognition of their input they deserve."

"Staff friendly and provide the peaceful atmosphere. Residents have their own room which is a good size, with en-suite shower. Outside there is a walk around garden leading from the conservatory and places to sit and chat. The dining area was clean and there was a good selection on the menu's"

"My Dad has been a resident at Scarborough Hall for just over 3 years now. He settled well and has been very happy. Staff are friendly, efficient and caring. The home has a very good activities team and Dad has been involved in many events and outings. The home have also kindly invited family to join Dad for special occasions including meals and a party for his 100th birthday. Facilities are good and the home is well appointed. Families of residents are kept well informed with regular emails and updates in addition to an annual review of the residents care. Weekly activities programme is also sent to families with open invites to join loved ones for events."

Beautiful place, my step mum finally got a lovely home, staff great , room lovely

"My husband had a good stay at Scarborough Hall. Although he was only on respite for a few days, the staff were very kind, friendly and caring. The food was lovely and the room was very pleasant and clean. The facilities in the room were accessible with help due to his lack of mobility the carers were happy to help."

Greetings, we have an elderly friend who is a resident, staff always friendly and hpfyl, ensuite rooms pleasant, particularly those overlooking the gardens which are extensive and pleasant, communal sitting rooms and dinning rooms. As good a residential home as we have been in, much better than most.

"As always, when visiting my aunt, the staff are helpful and welcoming, the home, in general, is clean and comfortable and my aunt's room is always very tidy and welcoming. If I ever have a question it is answered straight away. My aunt is very happy which is my main concern."

Great place for elderly also they provide hot and cold drinks and cakes for the visiting family members

My Mum (aged 98) moved to Scarborough Hall in February with significant care needs. The staff have been excellent at meeting those needs in a kind, caring and positive way. They are also very responsive and welcoming to friends and family. The individual rooms and communal areas are bright and cheerful and the place is kept very clean and tidy. The quality of the food is amazing and help is on hand for those that need assistance with eating it. Across the board the staff at Scarborough Hall do a great job - including the reception desk, the clinical team, the care team, the cleaners and the kitchen staff. It looks like a really challenging job to me and they do it with good grace and patience. Thank you.