Meet the Scarborough Hall Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Charlotte Nurse

Senior General Manager

Hi, my name is Charlotte and I am the Senior General Manager here at Scarborough Hall.  Welcome to our website! Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life. I have worked in the home as the manager since 2008, I commissioned the home and have grown it with the team into the home it is today. I started in care 25 years ago and worked myself up from a support worker through to manager. I am very passionate about ensuring the residents receive the best care, experience. I work with a long standing supportive team who aim to achieve the best for the home. I look forward to welcoming you to our home.

Charrdi Galway

Deputy Manager

I have worked at Scarborough Hall since July 2008. I'm here to support everyone where I can, as well as all the other day-to-day tasks that need to be completed to ensure a good quality service is delivered to our residents.  I work closely with the homes General Manager to ensure the delivery of quality care for our Residents.

I love every aspect of my role, and enjoy being with all my work colleagues; we are like one big happy family at Scarborough Hall. We deal with any hurdles together like a good team should.

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Elizabeth Murphy

Home Administrator

I have worked at Scarborough Hall since 2009. In my role I deal with all aspects of administration of the home to ensure it runs smoothly, from admissions, purchases, income processing, recruitment, etc.

I consider myself extremely privileged to work with such a wonderful team, whilst working together and supporting each other we always have to laugh and have some ‘friendship’ time. This really is a happy workplace.

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Jessica Larkin, Lovette Turner and Skigh Harrison.

Activities Coordinators

We would like to welcome you to our activities team, Jessica Larkin, Lovette Turner and Skigh Harrison. Each coordinator started as carers in the home and they have worked together as an activities team for a number of years.

They are passionate about their role and providing the best for the Residents in the home, they enjoy finding new ways to of engaging and creating real and meaningful connections with the residents, through Resident centred 1-2-1 sessions, group activities, interesting outings and close links with our local communities.

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Iain Calope-Crossland

Head Chef

I have worked at Scarborough Hall since April 2013 in the role of head chef . I started my catering career at the age of 16 working in a local hotel for over 10 years starting out as commis chef working my way up to second chef.

In 1999 I transferred into social care working with Learning Disabilities and teaching them basic cooking skills. After 16 years in Social care I decided to take a break and managed a restaurant kitchen.

Realising I missed social care I joined Scarborough Hall. I enjoy every aspect of my role and developing menu’s with the residents input which the residents enjoy.

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Tanya Adcock

Head of Housekeeping

Hi, my name is Tanya and I have worked at Scarborough Hall for 12 years.   Myself and my team of housekeepers and laundry staff strive to make the home look and feel as clean, tidy and presentable as possible to ensure that our residents are happy and comfortable at all times. 

 I enjoy my role and like spending my time here at Scarborough Hall interacting and getting to know the residents in our care. It is a wonderful place to work.

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Jeffery Grover and Andrew Lucas

Maintenance Team

Our maintenance team both joined Scarborough Hall in 2014. Maintenance is paramount when it comes to our residents, relatives and colleagues, and our role is to keep the home environment up to the highest standards possible, ultimately creating a safe and warm place for our residents to live and our colleagues to work.

We also manage and deal with contractors, keeping records up-to-date for our audits.  We take great pride in our work and strive to ensure that our residents have a lovely place to live and our staff have a pleasant environment to work in.

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Team Leaders

Team Leaders

Lynsey Cappleman, Joanne O’Toole, Michelle Hall are Team Leaders here at Scarborough Hall since 2008, Individually we are responsible for our own floors ensruing that the residents who live there receive the best care. We pride ourselves on been the best we can be and striving to achieve the best for Scarborough Hall.

Residents' health, happiness and wellbeing is at the forefront of everything we do.

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01723 821326

All other calls

01723 381594

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards