Reviews for Ross Court Care Home

I have recently started running an intergenerational music group at the Care Home. The staff have made us feel very welcome, offering practical help and hospitality. The care home has a lovely atmosphere, the residents have been friendly and welcoming. If I ever need to live in a care home, I would like to live at Ross Court!

"Looked after very well by pleasant staff. Food good."

"My mother Pauline has been Ross Court for nearly 3 years now. She is very settled now. Staff & care also mangement are all second to none. Only thing more activitys and chair excersises cleass would be good like they all should have maybe."

"My mother has been a resident for several years. She continues to recieve first class care, as do I when I visit. I am regularly kept appraised as to her health and welfare."

"The staff are all amazing & the care they give is exemplary. When my time comes, this would be the care home I'd want to live in!"

"I was moving a resident into Ross Court and was impressed with how great your staff were with helping me and my colleague find the right room asked me if I would like a cup of coffee. Your staff are a credit to you and must I feel mention your maintenance man who was brilliant and kind enough to lend me a tool I needed. So once again great staff doing great job"

"I was made very welcome and looked after very well thank you."

"The admission process was beautifully handled - especially as Mum was in a Stroke Unit far from Ross Court and this was just before Christmas. The Home itself has been refurbished to a high standard. All staff were caring, polite and efficient. Even in the short time Mum was there we really got to know them extremely well. It was good to witness the residents meeting where they were encouraged to say anything at all that they felt they needed to. I was just wondering whether this may be continued on a more personal level in residents rooms as some may be reluctant to speak out in front of others? I really appreciate the fact that management were always available if you needed them. Thank you."

"Ross Court Care Home is a first-class care home, providing a happy, safe and professional environment for its residents. My father has been a resident for two years and the level of care he has received has been above and beyond. I know he is both happy and well cared for and that ensures I have no concerns regarding his welfare. Keep up the good work!"

"My father moved into Ross Court Care Home last spring and we have found the staff to be patient and excellent with him. He has Alzheimer's so can be quite challenging sometimes. His needs are met daily. My only recommendation would be for regular sit-downs with the manager or senior staff to review how he is doing. Although it is the cold season and staff are busy, it would be good if he could be taken for a walk each day, as he misses the outdoors."

"I just wanted to express my thanks to the whole team at Barchester Ross Court Care Home for the care and support they gave my dad during the last two years of his life. He definitely wouldn't have got to 92 without them and that support extended to the family too. Thank you Ross Court Care Home."

"I spent a month at Barchester Ross Court Care Home after being in hospital for two weeks. I found that the care and attention were excellent and the food could not be faulted! Much enjoyed. The staff were very friendly and could not be more helpful. I enjoyed my stay at Ross Court."

"A birthday get-together, tea party was arranged for my mother's 90th birthday. The manager and staff couldn't do enough for the family and friends. The food was delicious and so much of it. My mother has been there for two years and we would highly recommend the home for so many reasons."

"Recently we attended the home for 4 days, to visit for a 90th birthday. All staff were polite and friendly and seemed to actively engage with all residents. The home itself is bright, clean and very comfortable. The staff helped organise a very enjoyable party which family and friends attended, as well as other residents."

"Barchester Ross Court Care Home put on a beautiful afternoon tea for Mum's 97th birthday for her family guests. It was lovely, with sandwiches, savouries, birthday cake and a beautifully decorated table. It was a lovely surprise and made Mum's and our day very special. Thank you to all concerned."

"Every time we visit my grandmother, the staff are always so friendly and helpful. There are loads of activities to do every day and my grandmother loves it here."

"I visited my grandmother for her birthday and they set up a lovely party that supplied lovely food and birthday cake."