Meet the Ross Court Care Home team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residentenjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Julie Willmouth

General Manager

Hi, my name is Julie, and I am the General Manager here at Ross Court. Welcome to our website!

I have been in the care sector for over 20 years, and I have worked for Barchester since 2018. I started off as a Senior Carer and have progressed to a manager in 3 years.

I am very passionate about my Job and like nothing more than spending time with the residents and getting to know them on a one-one basis. I believe in treating everyone as an individual and providing 5 star care. I also believe that family members have to be treated with the same respect, care and empathy as their relative I am looking after.

I work with a great team and we support each other and our residents.

Louise Stephens

Home Administrator

Hi, my name is Louise and I joined Ross Court in July 2020 as Home Administrator. I have several years of experience in administration, but this is the first time within a care home. I am really enjoying my new role as I class myself as a people's person.

And so, I love being able to engage with the residents and their families. It brings a whole new dimension to my working day.

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Dominic Pattin

Head Chef

I have worked as a Chef for over 30 years and food is my passion. I have worked 20 years in fine dining and have worked as a Chef in a private boarding school. I feel that the post in the school helped prepare me for this post. I am aware that there are many dietary requirements within different sectors and enjoy finding ways to meet these needs while maintaining the highest quality of dining experience.

I like the quote "You are only as good as your last meal" I remind myself of this quote daily and take it as a personal challenge to ensure every meal is my best.

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Josie Daniels

Senior Carer

Hi, my name’s Josie and I am a Senior Carer at Ross Court. I’ve done the job for 4 years and am also the Infection Control Champion. When I’m not caring for the wonderful residents I enjoy an active lifestyle including hiking & biking in Wales or the Lake District.

Helena Jenkins

Hostess

Hi my name is Helena, I’ve worked here at Ross Court Care Home as a hostess for 8 years, I’ve made lots of friends from staff, relatives and residents. I have 20+ years working in hospitality and enjoy catering for people’s needs. Understanding their individual meal time likes and dislikes allows me to provide the quality service they deserve.

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Daiva Janonyte

Hi, I’m Daiva, I’ve worked as a hostess at Ross Court for 3 years. I find every day here different and varied. I love my job and serving our wonderful residents.

 

Nia Brownhill

Care Assistant

Hi my name is Nia, I’ve recently joined Ross Court as a Care Assistant and I’m loving my return to care. My previous experience spans 10 years in other care homes, I’m so glad to be back it’s such a rewarding role.

 

Brenda Goulding

Care Assistant

Hi, I’m Brenda and I’ve been working as a carer at Ross Court for 21 years, initially starting here as the Catering Manager. I’m a chatterbox and enjoy learning all about our residents.

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & Events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more

Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01989 492255

All other calls

01989 764349

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards