Meet the Ross Court Care Home team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residentenjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Julie Willmouth

General Manager

Hi, my name is Julie, and I am the General Manager here at Ross Court. Welcome to our website!

Acting Deputy Manager

Kate Gargan

Deputy Manager

My name is Kate and I've been at Ross Court Care Home for 10 years and have done various different roles within the home. I have now taken the next step in my career and taken on the role of Deputy Manager. I’m very much a people person, that’s why I love working in care. I’m also up for a laugh and am happy to joke and join in with the activities the residents are doing, after all its keeping them happy.

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Sian Price

Customer Relations Manager

Hi, I’m Sian and have worked at Ross Court for 27 years and during this time have held a number of different roles in the house. I’m now Customer Service Manager and love the variety of work and meeting people.

Louise Stephens

Home Administrator

Hi, my name is Louise and I joined Ross Court in July 2020 as Home Administrator. I have several years of experience in administration, but this is the first time within a care home. I am really enjoying my new role as I class myself as a people's person.

And so, I love being able to engage with the residents and their families. It brings a whole new dimension to my working day.

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Dominic Pattin

Head Chef

I have worked as a Chef for over 30 years and food is my passion. I have worked 20 years in fine dining and have worked as a Chef in a private boarding school. I feel that the post in the school helped prepare me for this post. I am aware that there are many dietary requirements within different sectors and enjoy finding ways to meet these needs while maintaining the highest quality of dining experience.

I like the quote "You are only as good as your last meal" I remind myself of this quote daily and take it as a personal challenge to ensure every meal is my best.

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Helena Jenkins

Hostess

Hi my name is Helena, I’ve worked here at Ross Court Care Home as a hostess for 8 years, I’ve made lots of friends from staff, relatives and residents. I have 20+ years working in hospitality and enjoy catering for people’s needs. Understanding their individual meal time likes and dislikes allows me to provide the quality service they deserve.

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Daiva Janonyte

Hi, I’m Daiva, I’ve worked as a hostess at Ross Court for 3 years. I find every day here different and varied. I love my job and serving our wonderful residents.

 

Donna Dickens

Senior Carer

Hi, my names Donna and have been a carer for 24 years and a Senior for 20 of those! As a carer I love to get on with all the residents and enjoy the family atmosphere within the home and team.

Josie Daniels

Senior Carer

Hi, my name’s Josie and I am a Senior Carer at Ross Court. I’ve done the job for 4 years and am also the Infection Control Champion. When I’m not caring for the wonderful residents I enjoy an active lifestyle including hiking & biking in Wales or the Lake District.

Jeanette Medlow

Care Assistant

Hi my name is Jeanette, I've worked as a carer here at Ross Court since 2014. I cherish the one to one times I have with our residents, getting to know what they used to do as a job, their hobbies and learning about their families. Making a difference to their lives, its very satisfying.

Nia Brownhill

Care Assistant

Hi my name is Nia, I’ve recently joined Ross Court as a Care Assistant and I’m loving my return to care. My previous experience spans 10 years in other care homes, I’m so glad to be back it’s such a rewarding role.

 

Brenda Goulding

Care Assistant

Hi, I’m Brenda and I’ve been working as a carer at Ross Court for 21 years, initially starting here as the Catering Manager. I’m a chatterbox and enjoy learning all about our residents.

Amanda Parker

Care Assistant

Hi, I’m Amanda and have worked at Ross Court for 18 months now. I love talking to the residents and learning about their fascinating lives and making them feel loved and special.

Susan Pugh

Head of Housekeeping

Hi, I'm Susan, Head of Housekeeping here at Ross Court, I've worked here for over 20 years. Starting as a holiday cover girl, I've been here throughout the homes renovations from main manor house to it now having its beautiful large two story extension. I love every aspect of this home, and the team work hard to ensure it truly is a 'home from home' for the residents.

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Activities Coordinator

Lindsey Clement

Activities Coordinator

Hi, my name is Lindsey and as activities coordinator within Ross Court I strive to create meaningful activities that promote social interaction and stimulate mobility. Having worked in care from the age of 17, I have experience in many different sectors of care and have accumulated skills that help me to approach my role with confidence and enthusiasm.

I’m passionate about the life enrichment of our residents, making meaningful connections to keep them involved in any previous interests or hobbies is a priority for me; “Life is for Living” and laughter can be infectious.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01989 492255

All other calls

01989 764349

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards

48457