What our families say

"The friendly approach and warm welcome Ritson Lodge gives shows the level and care the home provides to the current and future residents of the home, including relatives and friends of the residents."

K S
carehome.co.uk rating: 5 out of 5

"I think the care and all of the staff are absolutely wonderful. I would like to say thanks to your manager for the help and consideration that she has given me. As I said before, the staff and nurses are great. I will miss them but I have to look after my pocket."

Lennard C
carehome.co.uk rating: 4.64 out of 5

"This was our very first visit to Barchester Ritson Lodge. We were made very welcome by both staff and residents. We enjoyed the Peppa Pig muddy puddle challenge too. Well done to all the staff for organising this great event."

K B
carehome.co.uk rating: 5 out of 5

"I am extremely happy to have had the opportunity to experience the kindness given to me during my stay. With such pleasant surroundings, delicious variety of food, coupled with the compassion, patience and love shown by all the staff concerned, this lodge fully deserves a 5-star rating. Very highly rated."

Eileen H
carehome.co.uk rating: 4.67 out of 5

"The senior nurse is a very cheerful person and gives us confidence that she is very capable of giving our mother the support and help that she needs. She makes us feel that our mother is in a good place and that we can rely on her to be looked after. The home is spacious and warm and is clean and very well run. The staff are very friendly and courteous and the facilities are first class. All in all, we cannot think of a better house to be in."

Nigel L
carehome.co.uk rating: 5 out of 5

"We cannot thank the staff enough for the respect, empathy, kindness and friendliness they have demonstrated to my dad but also all our family. Our first care home experience was filled with sadness, frustration and anger with dads care. Moving to Ritson Lodge has given us peace of mind. We are now safe in the knowledge that dad is given the best possible care. Wonderful facilities, wonderful carers/nurses very grateful."

Karen S
carehome.co.uk rating: 5 out of 5

"The overall ambience of the home is very good. Good décor and surroundings. Sometimes requests for care incur delays, which have meant my father wet himself (on 2 occasions). All staff are friendly, I feel that he is in a safe environment, when necessary they have sought medical attention."

Patricia M
carehome.co.uk rating: 4 out of 5

"My mum came into Ritson Lodge in October 2016 initially for respite care. After 4 weeks she made the decision to become a permanent resident. We cannot fault any aspect of this care home. The carers especially deserve a mention for their kindness, patience, and compassion. Mum is very happy here."

L B
carehome.co.uk rating: 4.5 out of 5

"My father moved into Ritson Lodge having relocated from Essex to be closer to the family - so far we have been impressed with how my father has been integrated into the home environment. Staff have been accessible, approachable and receptive to my father's needs."

K S
carehome.co.uk rating: 4.25 out of 5

"Generally satisfactory with a slow but noticeable improvement in the quality of food, caring staff are generally very good, the only issue is the shortage of caring staff at certain times."

Peter W
carehome.co.uk rating: 3.83 out of 5

"My mum was admitted in April 2017 for respite. She is 97 and has dementia and nursing needs. She is in the nursing wing at our request. Management has always been available for discussion and to alleviate any concerns. Placing a loved one in a care home is a huge responsibility and we have found the management very understanding, reassuring and supportive. This can also be said for the nursing staff who have also adhered to our rights as 'LPOA's' for our mum. The carers are very attentive to both my mum and us when we visit. I love the fact that I can visit at my convenience, with this said, thank you all so much. Mum is now a permanent resident and is very happy here."

E B
carehome.co.uk rating: 4.33 out of 5

"Generally, my overall impression of the are provided is of an acceptable standard. Staff are polite and seem to enjoy their work which reflects the care and attention that they give to the residents."

A S
carehome.co.uk rating: 3.67 out of 5

"All helpful, and help as we need it. Kept clean which is one of the daily needs. We each have good meals, so it helps the body get better. Also, we can have lots of very good tea."

Diane G
carehome.co.uk rating: 4.64 out of 5

"The care home is very pleasant and spacious. Meals are provided regularly and are of good quality."

D S
carehome.co.uk rating: 4.17 out of 5

"Very comfortable home and friendly."

Joan P R
carehome.co.uk rating: 4 out of 5

"I spent considerable time and effort to ensure a suitable care home could be found for my friend. This involved visiting and inspecting several care homes and to date, Ritson Lodge is by far the best available in almost all categories. All care home costs are substantial - Ritson Lodge is no exception but provides a good service, taking all aspects into account."

Monte J
carehome.co.uk rating: 4.17 out of 5

"My mother only has one night at Ritson Lodge for a TLC break but unfortunately the next morning she passed away. She was looking forward to a break while her bathroom was being converted to a wet room as her husband of 63 years has dementia, also he was in hospital after having a stroke. She was really pleased they let her stay although this was very brief, the staff, especially the manager, were outstanding and as a company should be very proud how this home is run."

Betty
carehome.co.uk rating: 4.83 out of 5

"My brothers and I were very pleased with the care my mother received at Ritson Lodge - especially the individual care she received from many members of staff who were always helpful and friendly. It was reassuring for us for her to be in a friendly and safe environment."

Michael A
carehome.co.uk rating: 3.92 out of 5

"Excellent but over my budget!"

Michael H
carehome.co.uk rating: 4.82 out of 5

"Absolutely brilliant - made mum's last years as happy as possible."

Kevin M
carehome.co.uk rating: 5 out of 5

"Fantastic care over above what is expected. My friend was end of life, carers stayed in her room with her 24/7, night staff slept some of the day to be with her. Off duty staff came in everyday on her last week of life to cuddle and soothe her. Ten of the staff attended the funeral service. In 25 years of nursing career I have never witnessed such compassion and caring!!"

Gillian H
carehome.co.uk rating: 4.92 out of 5

"My uncle spent the last two years of his life at Barchester Ritson Lodge and during my regular visits was always clean and tidy and well fed and looked after in a warm and very well kept environment, albeit a fairly new building. Staff were always on hand and very courteous and caring. I am delighted my uncle spent his last years in such comfortable surroundings."

Linsay G
carehome.co.uk rating: 4.5 out of 5

"After arriving at Ritson Lodge in September for two weeks respite my mother in law decided to stay, she had been diagnosed with stage 4 lung cancer and at the age of 90 decided that she needed to be somewhere to be cared for with people around her when needed. In December she started to deteriorate and I can say that the care that she had was second to none. The staff were all very caring, treated her with total respect and dignity. The whole atmosphere of Ritson Lodge is warm, friendly, very clean which itself leads to happy residents. A lot of activities going on no one has to be bored. Unfortunately my mother in law passed away on December 29th, but again we cannot fault how things were dealt with at this time. We would highly recommend this residential home."

Keith B
carehome.co.uk rating: 5 out of 5

"My close friend was a resident at the above care home for three years, until her demise in March. I cannot fault the care, attention and medical facilities available from this home. All the carers did their very best for my friend at all times and adhered to my/her requests when possible."

Pamela N
carehome.co.uk rating: 4.83 out of 5

"My time in Ritson Lodge was very enjoyable. I enjoyed playing board games (and cheating), the barbecue, and the sing a longs. My care was excellent and very professional and the home was very clean and spotless and the food was lovely. Everybody was very pleased, especially the carers."

Susan H
carehome.co.uk rating: 5 out of 5

"My Granny has last year stayed at Ritson Lodge and our experience was positive. From day one of stepping through the door, now, unfortunately, she needs full-time care so there is no better place for her to be than Ritson. Now is a full-time resident. It is satisfying as a family member knowing she is happy, content and in caring hands."

Ellen H
carehome.co.uk rating: 4.67 out of 5

"Very pleased with the care home. The staff were excellent and the food was very adequate."

Robert T
carehome.co.uk rating: 4.75 out of 5

"My sister has been a resident at Barchesters Ritson Lodge for 18 months with onset dementia, being cared for on the secure first floor. Her care has been excellent, the staff are very caring of her and her needs, giving me confidence as her only relative and living 370 miles away from Hopton-On-Sea. They (Ritson Lodge) keep me updated as to my sisters progress as we are only able to visit her 2/3 times a year."

Alan F
carehome.co.uk rating: 4.67 out of 5