Reviews for Ritson Lodge Care Home

I would just like to say that all the staff at Riston Lodge are amazing. My farther Bruce Carter has recently become a resident, and we cannot be more happier with the care that he receives.

The peace of mind, this gives me and my family while we're working abroad, or we're all away knowing that he is receiving some of the best care and living in one of the best facilities in the Norfolk area.
Thank you all .....from, Neil Carter XX

Absolutely lovely place the best service and care

"My father has been at Ritson Lodge of eight weeks now, and I could not be happier. Living in another country, I feel the safety for my father, plus the support my mother recives in abundance gives me ultimate piece of mind. The facility and the staff are first rate. I cannot recommend Ritson Lodge enough. We looked at all available care homes in the area, and Ritson was by far the best. I thank everyone for the care they give my father."

I wish I could give Ritson Lodge 10 stars. This is an excellent care home. We looked at almost all the care homes in our immediate area and this is by far the best.
The staff are absolutely incredible. The Managment have been just amazing and have helped and supported us through one of the worst things any family have to go through.
This has been an extremely traumatic and difficult year with my father.
After falling breaking his hip in early February we had to find somewhere for dad to get rest bite to get stronger while having constant care. We knew friends that had family members stay at Ritson that had always said good things about it but our expectations were far exceeded. The rooms are spacious and extremely well kept. The entire facility is kept so clean. It feels more like a hotel than a care home. After an initial stay of two weeks we had to make the hard decision that dad needed 24/7 care that my mother just could not give him any more with her own health and safety as much as a concern as his. Dad has now been a permanent resident for just over a month. We are welcome any time of the day, there is always a fresh cake, tea and coffee available in the beautiful communal sitting area. The activities team could not be more encouraging and thoughtful, with a wide range of activities for residents to take part in every day. Singing groups regularly coming in and perform which dad absolutely loves. We have had Sunday lunch with dad in the wonderful dining rooms and I have to say the food is excellent.
I live in another country and couldn’t be more comfortable with the care my dad gets and the amazing support that is offered to my mum as well.
Every single staff member has been incredible, engaging and absolutely go above and beyond every day in every way. I can’t thank them all enough.

"Mum has been here over 3 years now, she is very happy being here, the staff are brilliant with her, sorting out all her needs, all her personal things if they have to, she is still reasonably independant too. I can't fault anything that Ritson do for her. I would like to thank all the staff for her care, they have been wonderful"

Great care home

"One complaint: 'communication' - poor. Requested none of mothers clothes were washed apart from her pants - if necessary, as she was in for a weeks respite. They moved her upstairs to a different room, didn't pass on message and started washing all and sundry. Hence almost two weeks later they are still trying to locate her clothes! Not impressed. Everything else appeared to be very good. All the staff were understanding, kind & helpful. *3 pairs of pants still missing, the only item I actually marked with her initials!"

"We originally chose Ritson Lodge for mum because of other family and friends who had been residents there and we are very happy with our choice. The place itself is bright, well maintained and being purpose built has lots of space so residents (and their visitors) have many different areas to go without being confined to their room or a single communal area. Of course more important than the building/facilities is the level of care given and Ritson Lodge has definitely built an excellent team - whilst alongside the 'official' carer roles the many supporting staff create a genuine 'community atmosphere' - I have found them all to be approachable and friendly. I would also say that for me personally it is reassuring when your own opinion is shared by others - I have more than once over-heard other families and new residents comment that they researched and visited other similar homes but that Ritson came as their top choice! Thank you."

Been here a few times. Always a lovely warm welcome.

The staff are always very welcoming. It is bright clean and inviting. There is always fresh tea and coffee being offered and they are also very dog friendly. The Administrator was very professional, polite and knowledgeable.

"My mum, Sylvia, has been a resident at Ritson Lodge from July 2022 to February 2026. During that time she was treated with care and respect. The team were always doing their utmost to make sure she was well looked after. The environment is friendly and the food extremely good. I live 200 miles away & always visited without notice - every time the environment was as we would expect and all the team welcoming. Thank you all."

"The care taken of my relative has been second to none. All staff are professional yet friendly. Nothing is too much trouble and Ritson Lodge has the feeling of a hotel rather than a Care Home."

Its so important that we choose the right care home for our loved ones. Ritson Lodge Care Home has so much to offer, from location, super clean, the food smells amazing, staff are kind and upbeat. The staff work hard to keep the residence entertained. Myself and my team enjoy carrying out the maintance work.

All NHS staff can come pass and have a tea or coffee at any time staff are friendly and flap Jack's are lovely thanks ant and paul ambulance staff and Megan makes a lovely flapjack clean and tidy also

"My stepfather has been very happy here. He is enjoying the contact and the care he has received. It's good to know he is safe & happy."

"Since I have moved her, I have been very happy and my health has improved. I feel that everyone is friendly & care about my well being. Thank you!"