Reviews for Ritson Lodge Care Home

Me and my 2 boys visited ritson lodge today for stay and play group. I was nervous before going as was our first time, but we were warmly greeted at the entrance, and instantly felt welcome. Staff and residents were all so freindly , and the atmosphere was very calming and relaxed. The kids had toys and snacks, and were made a fuss of. I'm really impressed with the facilities I got to have a peek at , which included 2 beautiful dining areas, an on site tavern complete with bar and pool table and garden, and even a cinema room!
Everyone was so happy, we were absolutely spoilt and we are looking forward to next stay and play!!

Today the 4th of March 2023, I went to Ritson Lodge Care home at Hopton on Sea , Great Yarmouth.
Me and my family had an Amazing experience in the morning for a new reopening coffee shop.
The atmosphere was great and the place was full of people enjoying coffee and cakes.
The staff displayed in a very good way all delicious food that I tried.
They were very cordial and friendly.
I suggest to anyone to come during any open day and explore their kindness and see beautiful home.
Pietro

Where do I start? Emma the activities assistant is just the most nurturing loving carer I've seen. The home has recently been the center of attention due to one resident turning 102! The whole local community all came together.. she received over 300 cards! The other residents were so emotional with the bond of them all being so obvious!

The care home looked immaculate the staff were genuinely so so loving and kind towards all the residents. I genuinely couldn't fault a single thing. Well done all of you especially Emma you're all worthy of some sort of kindness medal. Just AMAZING!!!
All our love the mardle family ❤️

Came along for the tenth birthday celebration. We were welcomed with tea and cake and sang a lovely little repertoire of pieces led by the Vibettes. The staff ensured everyone was comfortable and well looked after. Looking forward to the open day!

"Ritson Lodge continues to deliver a very high standard of care. The staff are friendly, caring and approachable. However gaps in staffing has led to a decline in activities offered to residents. The change in management has led to some positive changes and the very constructive Residents/Relatives meeting has prompted some of these changes. It appears from residents comments that the food can be a bit hit and miss."

Philip H
carehome.co.uk rating: 4.50 out of 5

"We find the home modern and well facilities on site. The staff are very helpful, responsive to residents needs and local people helping from different areas. The home is well kept, clean and no smells. Given the age of most residents there has been some menu issues."

P S
carehome.co.uk rating: 4.42 out of 5

"Dad appears to be in good health and is well looked after here."

B L
carehome.co.uk rating: 5.00 out of 5

"Very professional. Extremely high level of care provided and genuine concern for the resident's welfare. Very happy with the service provided and the attention to the needs of the individual. Because of the COVID restrictions, I can't comment on all the items nor do I know the financial situation for 'value for money'."

K S
carehome.co.uk rating: 4.88 out of 5

"Really pleased with all the care I received. Nothing was too much trouble. The home was really clean and fresh. I would definitely be visiting again."

E G
carehome.co.uk rating: 5.00 out of 5

"Amazing care. My grandmother's quality of life has been improved tenfold and everyone is always pushing to improve it more each day. A magical place."

Steven O
carehome.co.uk rating: 5.00 out of 5

"I visited my step-mum shortly before her passing. I found the home to be clean, staff pleasant and helpful."

T B
carehome.co.uk rating: 4.56 out of 5

"Has been well looked after and wanted to stay longer. Everyone was very helpful."

K S
carehome.co.uk rating: 4.83 out of 5

"Safe and comfortable environment. Excellent friendly carers. Clean."

D S
carehome.co.uk rating: 5.00 out of 5

"The rooms are excellent very high standard. Have mentioned numerous concerns regarding eyesight and tests, these have not been addressed (pre-covid also). Also, no outdoor visits which were discussed when he moved in (pre covid)."

Marie E
carehome.co.uk rating: 3.80 out of 5

"I would like to express my thanks to all the amazing staff at Ritson Lodge for the care and kindness they have shown my dad. Their compassion and understanding of our families needs have been faultless. The team caring for Dad have been brilliant. I could not wish for him to be looked after by anyone else. Thank you."

Susan W
carehome.co.uk rating: 5.00 out of 5

"My father came to Ritson Lodge from the hospital, suffering from advanced dementia in April 2020. He was part of the transfer of hospital patients into care homes following the outbreak of the Covid-19 pandemic. Initially, we were very worried about how he would cope with the change, especially as we were unable to visit due to Government restrictions. However, during the 10-months Dad was a Riston, I came to see that he was in very caring and safe hands. We had regular phone contact from the home, and during these conversations, I could tell that they had established a real relationship with him and completely understood his needs. For example, Dad always needed to be physically busy, and although this sometimes required a lot of attention from staff, they quickly realised that it was essential for his overall wellbeing. The biggest compliment I can pay is when we ere unable to be there for him, Riston Lodge's staff came to be Dad's surrogate family. There is a very strong, caring ethos, which clearly goes right through the management and staff at the home. From my experience, I would unhesitatingly recommend Ritson Lodge."

Dominic F
carehome.co.uk rating: 5.00 out of 5

"I find Ritson Lodge a very pleasant place to be. From the staff to the decor, everything feels clean and bright. My family is very grateful for all the amazing care since Mum had to, unfortunately, come into care."

T L
carehome.co.uk rating: 4.00 out of 5

"Mum was well cared for and had a very good quality of life in the last year, and we very much appreciate it."

Debra O
carehome.co.uk rating: 5.00 out of 5

"Under these difficult times, it has been hard on all staff and residents and my view I believe is thanks to all the changes made to keep everyone safe. Keep up the good work."

A J
carehome.co.uk rating: 3.75 out of 5

"Happiness is what you get here. Obviously, there are bright, clean rooms as in a five-star hotel country-house hotel and very nice food. But the staff - always smiling and happy to do whatever needs. It's a sign of superior management when the staff are stable and motivated, and that's what the manager brings to Barchester Ritson Lodge. My husband is comfortable and we are both happy with his care."

Kate J
carehome.co.uk rating: 4.75 out of 5

"In general, I find care at Ritson Lodge very good, but as in all things, everything is not perfect. I would like to see my wife given an exercise to her left leg which I can see the muscle disappearing. Also, I enjoy the fact that I can visit 2 times a week and also feed her. By doing this I feel more involved with her care and I have more contact."

K E
carehome.co.uk rating: 4.27 out of 5

"My husband is physically much better since coming into the home. He is much calmer and responds with the carers."

Jackie B
carehome.co.uk rating: 4.42 out of 5

"Good ambience, the home recommends itself. Clea, excellent food, staff are very attentive. Rates a 10/10. Really enjoyed my stay at Barchetser Ritson Lodge."

Ron A
carehome.co.uk rating: 5.00 out of 5

"All the Ritson Lodge staff provided excellent care for my mother who was a resident for four years and recently died at the home. The care staff provided very sensitive and attentive care during my mother's last couple of weeks. The administrative staff were flexible and sympathetic throughout."

P M
carehome.co.uk rating: 4.92 out of 5

"My husband was looked after with kindness and help. A home from home. I was welcomed at all times."

M D
carehome.co.uk rating: 5.00 out of 5

"Thank you to all staff and management. Nothing was too much trouble and everyone was very smiley! I enjoyed my week with you, it was a real treat. Thanks again."

C F
carehome.co.uk rating: 5.00 out of 5

"My aunt and uncle after a turbulent year I managed to move them into Ritson Lodge they had been in separate care homes for a while and wanted to move closer to their family and be together. The staff have made them most welcome, they started in two separate rooms, but they asked if they could be together and they put them in one room and made their other room a lounge for them which they are very pleased with, they can't thank the staff enough and the food is great. They are slowly getting used to the change in lifestyle and lots of support from the staff. When Covid reduces and they can go out on trips and I can take them out I think this will help a lot. I would like to thank all the staff for their help and kindness, especially the lady who first showed me around and has taken care of my aunt and uncle and their needs and has kept me informed and advised me on their care."

N F
carehome.co.uk rating: 4.92 out of 5

"Ritson Lodge is a lovely place. My sister is in the dementia unit, it was a warm cosy feel with lots of memory jogging, posters and memorabilia on the walls. The staff are to a person warm, friendly and is borne out in how my sister has blossomed in their care and always smiling at the staff. She can be challenging at times and soon lets you know if she's not happy but this has never been the case at Ritson."

G G
carehome.co.uk rating: 4.00 out of 5

"Facilities of a high standard. The staff are friendly and helpful. Excellent dining experience. Purpose-built accommodation light and airy. Good communication, always contacted if the need arises. Health and hygiene given high priority. Secure and safe environment. Good range of activities is available. Overall an impressive care facility."

M J
carehome.co.uk rating: 4.67 out of 5

"My cousin has resided at Ritson Lodge since January 2019. The staff are very kind, and he feels safe and secure there. The chef is very hardworking and is a great chef, making nutritious meals. I particularly like the atmosphere in the evening time when one staff member is on. Staff are keen to preserve my cousin's dignity. Carers work really hard and are the unrecognised heroes of society. I like to witness the staff working well and smoothly together. The gardens are lovely, and my cousin likes the entertainment. Thank you."

Felicity L
carehome.co.uk rating: 3.92 out of 5

"Riston Lodge is an excellent home, so clean and modern. Staff are busy, always on the move making sure patients and residents are catered for to the highest standard - what a wonderful place. Food is always hot. Floors are always clean and tidy. Some of the most skilled personnel are on hand day and night. Very light, modern premises. Everyone there, from janitors to nurses, speaks to residents and patients - they treat all visitors with total respect - nothing but praise."

Rikid
carehome.co.uk rating: 5.00 out of 5

"The place is always spotless as usual, but I would like staff to find a solution to my wife's tearful times and less time in bed when she is not in the best of moods. I often find a photo album helps when I visit, and her mood is not very friendly. I'm also pleased the situation with her chair is sorted."

Ken E
carehome.co.uk rating: 4.25 out of 5

"My aunt and uncle both came to Ritson Lodge when they could no longer manage at home with visiting carers. From first contact, the staff from the top down have shown themselves to be very professional, but also are the most caring team, doing a difficult job extremely well. An example of this is the way that an off-duty nurse came into work to see my uncle and how he was doing on two occasions. A lovely, hardworking team."

Mark G
carehome.co.uk rating: 5.00 out of 5

"My opinion is still that this is a very good care home with excellent staff and cleanliness levels. My stepmother is very happy with the care provided."

B H
carehome.co.uk rating: 4.70 out of 5

"My mother-in-law is very well looked after. Seems happy enough. Clean room."

Donna H
carehome.co.uk rating: 4.58 out of 5

"Very welcoming staff. I love how you can go and get yourself a cup of tea and a slice of cake. Visits are comfortable and relaxed."

Becky C
carehome.co.uk rating: 4.00 out of 5

"Her care seems more than satisfactory, always down and presentable."

S S
carehome.co.uk rating: 3.92 out of 5

"Management friendly, efficient and good communicator. In the time my relative was there, COVID restrictions were well adhered to. One felt confident in the whole staff. 24/7 care is appreciated. Food is rated excellent. All nursing and medical needs are well met. Any incidents, such as a fall or any other worries, are reported promptly."

M D
carehome.co.uk rating: 4.73 out of 5

"I speak as I find. If I think, see or know anything I report it to staff, the problem is sorted swiftly, politely and often with humour. My husband is happy and that is my priority. I notice a shortage of spare hand towels and face cloths, often only one toilet roll - no spare on shelf. Why? All staff appear to be happy working at Barchester Ritson Lodge, which is important. All the staff treat my husband with respect and lots of patience."

Susan S
carehome.co.uk rating: 4.25 out of 5

"My Mum stayed for respite post serious illness in hospital to enable us to take a break and the care my Mum received was exemplary. Mum's health has progressed beyond my expectations, gaining good levels of weight, regaining appetite and she has her smile back once again. We sincerely thank the dedicated staff at Ritson Lodge for their gold-standard level of care and the kindness they show everything."

Nikki L
carehome.co.uk rating: 5.00 out of 5

"Helped me regain my confidence to walk after being in the hospital having 6 weeks of radiotherapy and a fractured spine with their encouragement and perseverance."

Wendy P
carehome.co.uk rating: 4.25 out of 5

"Mom came out of hospital and needed care before she could go home, Barchester Ritson Lodge was fantastic with her needs and with dealing with us."

Sharon H
carehome.co.uk rating: 4.92 out of 5

"My nanny has been a resident of Barchester Ritson Lodge for around a year. It is such a lovely place. Fresh and clean. Plus always lots of activities for the residents to get involved in. It is very modern inside with lovely bedrooms. Visitors are always made welcome with drinks and cakes available. Lots of entertainment also. I enjoy visiting and also loved the Christmas decorations and window art."

Karen E
carehome.co.uk rating: 5.00 out of 5

"I can't describe just how happy my mother has been since she arrived at Barchester Ritson Lodge. The staff are wonderful and always available to talk to if you need to have a talk to them. The whole Ritson team have become our friends and goes above and beyond their daily duties to help where they can. The activities and entertainment for the residents is just wonderful, so much to keep them occupied too. I am there most days as I love it there too."

Elaine E
carehome.co.uk rating: 4.92 out of 5

"My brother has been with you at Ritson for four months, originally for three weeks of respite care. He has thrived due to the tremendous care he has received from all the Ritson staff. I would describe Ritson as amazing in every respect. Thank you."

J S
carehome.co.uk rating: 4.92 out of 5

"My Mum was transferred from the local hospital for rehabilitation as was not well enough to return home. Her stay was short - just 2 weeks, but I cannot praise the staff enough for the way they looked after her. With the encouragement of the carers, she made excellent progress both physically and with her social skills. The standard of care was exemplary. Thank you!"

J G
carehome.co.uk rating: 4.58 out of 5

"My mother was sent to this care home as part of an NHS re-enablement program following a stay in hospital. She is 94 years old and always told me she never wanted to be put in a care home. When ready for discharge, I was greeted with the following comment from her - 'I don't want to go home, I love it here, it's like staying in a 5-star hotel and all the staff are fantastic!' Mum has now been in the care of this fantastic establishment for nearly two months and my wife and I can only endorse her feelings. From the management team down to every single member of staff, they are all an absolute credit to the home. It's clear they really care and have already made a massive difference to my mother's quality of life. As a self-funding resident, it is a massive financial commitment although comparable with most other good care homes. It is however worth every penny in that my wife and I can now rest easy knowing Mum is in the hands of a truly professional team of people who really care."

John L
carehome.co.uk rating: 5.00 out of 5