Meet the Queens Manor Care Home team

Our wonderful team will comprise of nurses, carers, activities coordinators, chefs, housekeepers and more. These people will be here to ensure that residents enjoy their time at the home and are supported to live life to the fullest.

Donna Wood

Donna Wood

General Manager

Hi, my name is Donna, and I am General Manager here at Queens Manor. Welcome to our website!

Thank you for taking the time to look further into what Queens Manor has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.

I have been a Registered Nurse since 1999, having completed my Bachelor of Nursing at Dundee University before moving to Australia. Over the past two decades, I have worked in palliative care, surgery and liver transplantation, divisional and corporate management, and as both a care home manager and regional manager for a large UK care provider. In 2018, I was honoured to receive Scottish Care’s Manager/Leader of the Year award.

I love my role and am privileged to be supported by a fantastic team and have the opportunity to work in such a wonderful environment.

I look forward to welcoming you into our beautiful home.

Coral Wiltshire

Deputy Home Manager

Hi, my name is Coral and I am Deputy General Manager here at Queens Manor.

I began working with Barchester when Queens Manor first opened after I moved up to Edinburgh from Swindon. I started working in care as helping others and making a difference gives me purpose and drive and I continuously strive to improve my skill set every day so that the residents receive the best possible care and so that I can lead the team well – After being promoted to Head of Unit and now after a very successful interview period, I have now been promoted to Deputy General Manager and I am super excited for the future here at Queens Manor.

I love getting to know the residents, their families and I love the partnerships I’ve made with my colleagues and the wonderful team here.

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Hayley Eaton


Hi, my name is Hayley, and I am Administrator here at Queens Manor.

I have experience of working in the care sector since 2006 both clinically and administratively; this has given me a great insight into the needs and desires of people moving into a care community. I started working at Queens Manor in 2018 as the home administrator and work together with the concierges to ensure the smooth running of the home.

I love that I can work in a job I enjoy with a great team and I feel privileged to be part of this flagship home

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Jezz Simpson

Head of Maintenance

Maintenance is paramount when it comes to our residents, relatives and colleagues, and my role is to keep the home environment up to the highest standards possible, ultimately creating a safe and warm place for our residents to live and my colleagues to work.

I also manage and deal with contractors, keeping records up-to-date for our audits. I take great pride in my work and strive to ensure that our residents have a lovely place to live and our staff have a pleasant environment to work in.

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Members of the Senior Care Team

Senior Carers

Hi, we are members of the senior care team here at Queens Manor and offer a variety of skills and invaluable warmth and care for our residents. We bring a wealth of experience to our roles and continue to develop our expertise in order to provide the best possible care to our residents. We each bring a wealth of knowledge to the team and help and encourage others every day as well as thrive on their unique relationships with our residents.

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Kathleen Wallace


Hi, my name is Kathleen, and I am the concierge here at Queens Manor.

I have had a long history of working with the public and felt that it was time for a new challenge in my life. Every day is different here at Queens Manor, no two days are ever the same. It has been wonderful getting to know the team as it grows and develops.

The best part of my job is meeting new people, showing them what we provide and getting to know each person well as they move in and become part of Queens Manor Community.

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Shannon Cullen

Senior Head of Lifestyle

Hi, my name is Shannon and I am Head of Lifestyle and Enrichment here at Queens Manor. I have come to Queens Manor with 6 years of experience in the planning, activities and events sector.

I ensure that myself and the team get to  know each resident's preferences so that we can deliver a person-centred programme of events and activities within the home -  Including activities that positively impact physical, emotional and mental wellbeing. I strongly believe that creating great moments and memories for our residents and embracing their individuality with tailor made activities is the way forward.

In an era of developing technologies, we are using new ways of reaching out to family and friends - though Zoom, Skype and Facebook Portal. We hope that our residents never feel alone or too far away from their loved ones this way.   Each day I like to ensure that our residents enjoy themselves in a calm, stimulating and fun environment, whilst creating bonds with each other and staff.

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Raymond Thomson

Second Chef

Hello! My name is Raymond Thomson and I am the Second Chef at Queens Manor Care Home.

Here at Queens Manor we provide a wonderful choice of beautiful, delicious and nutritious dishes. The food and dining experience at Queens Manor is recognised as an integral part of the lifestyle here at the home and I am committed to working alongside the Head Chef and the Head of Lifestyle to ensure that our residents needs and expectations are not only met, but exceeded.

When I was a child I spent a lot of time with my brother, who was a chef – This is how I caught the Chef Bug and from here I dedicated my time to developing my skills and becoming great at what I do!

Having background in hotels, weddings and events I have the knowledge and experience to cater to our residents individual dietary needs, as well as the creativity to ensure that our mealtimes are also exciting times!

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Ian Scott

Head of Housekeeping

Hello there! My name is Ian and I am the Head of Housekeeping here at Queens Manor.

I am responsible for all the housekeeping and laundry staff here at Queens Manor.  I ensure that Queens Manor is kept to the highest of standards, co-ordinate staff in their daily duties and help ensure that the residents are happy!  I have a wealth of experience in care homes, which I bring to the role and look forward to getting to know residents and their families to ensure their rooms are as comfortable and homely as they could.

For the past year I have worked as Deputy General Manager for another Care Provider – the skills I have learned and developed will certainly help me and my team provide the best environment for the residents.

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Beth Whelan


Hello! My name is Beth and I am one of the hostesses here at Queens Manor. I joined Barchester in June 2021 and I am thoroughly enjoying my role, especially serving the residents, making them smile and getting to know them.

With my background being in high end restaurants back in South Africa, I use my skills, knowledge and expertise to support the Kitchen Team by making sure their cooking is served to residents in an attractive and timely manner. I get to know each resident's food preferences and I help ensure that everyone’s dietary needs are being met.

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Pet Therapy Dog

Hi, my name is Begbie. My Dad is the Maintenance Manager here at Queen’s Manor so I have been visiting since the home opened. I love sneaky sausage snacks and catching frisbees almost as much as I love going to see all of our residents and visitors for cuddles. I am looking forward to receiving my certificate as a Pet Therapy Dog and can’t wait to graduate.

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

0131 3412 903

All other calls

0131 339 9653

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards