Reviews for Park View Care Home

My dad lived here for almost 5 years and I can not praise enough this care home.
Dedicated staff, cleanliness, commication and care given to my dad over those years was always exceptional.
The manager, Renata was always professional, available and easy to talk to.
Unfortunately, my dad passed away last month and the support we got over last few weeks of his life was incredible.
I would like to say a BIG THANK you to All Team at Park View for being caring, loving and supportive- You are amazing People ❤️

THANK YOU!!!

I visit a lady here every week. It seems such a lovely home, every one is so friendly. The activities they do are varied gand interesting. The activities manager arranges outings and has people in. The staff work hard to ensure the well being of the residents. There's a lovely garden. It's always clean and tidy.

"My brother is currently in respite, and for the first time ever, we have let him do this. I have cried for two days worrying, but I had no need to I feel quite happy and relieved and will definitely be going back again the staff management everybody, their entertainment staff are absolutely lovely and so so kind I could not of wish for anything else by the end of his stay. I will probably cry again but happy tears. I recommend this carer to anybody, because if you are like me to let one of your relatives go somewhere that you are not sure of, I'll promise you, you will not be disappointed with this Park view xx"

P T
carehome.co.uk rating: 5.00 out of 5

"Park View provides a safe and very caring environment for mum. Staff are helpful and everyone knows mum by name. The range of activities are amazing and the coordinator does a fantastic job getting all residents involved. There is always something going on."

Lisa I
carehome.co.uk rating: 4.67 out of 5

"Staff were friendly & sincere looking after my sister & other residents. Always helpful & did a lot for my poorly sister over the years to keep her well. Nice environment with plenty going on."

L M
carehome.co.uk rating: 4.92 out of 5

"Lovely care home. Lots of activities to do and plenty of food choice."

Claire W
carehome.co.uk rating: 4.50 out of 5

"I visited this home on several occassions and found the home very clean and welcoming. The staff are lovely. so friendly and helpful. And obviously are completely devoted to caring for the residents. There's such a lovely atmosphere in there."

Anne C
carehome.co.uk rating: 5.00 out of 5

"The staff are friendly, helpful and look after the residents. The place is clean and are always there and happy to help. If there are any issues they call us to let us know. There are loads to do and they do events for the residents, friends and family"

Paul M
carehome.co.uk rating: 5.00 out of 5

"My dad lived here for almost 5 years and I can not praise enough this care home. Dedicated staff, cleanliness, commication and care given to my dad over those years was always exceptional. The manager was always professional, available and easy to talk to. Unfortunately, my dad passed away last month and the support we got over last few weeks of his life was incredible. I would like to say a BIG THANK you to All Team at Park View for being caring, loving and supportive- You are amazing People. THANK YOU!!!"

Irena D
carehome.co.uk rating: 5.00 out of 5

"We are very happy with Park View. It's clean, friendly and always a warm welcome. Our mum has settled well. The food is great, with lots of choices."

E H
carehome.co.uk rating: 4.75 out of 5

"Recommend this care home to anyone. The staff and facilities are great and have great relationships with residents."

A G
carehome.co.uk rating: 4.75 out of 5

"All staff, kitchen, carers and reception always say hello to me. Carers are attentive to residents and treat them with understanding, patience and care. I like that residents are free to wander around the reception area so that they are stimulated by visitors. Residents are clean and the home never smells. The menu is on display and seems varied and appropriate to the age group but I can't comment on the quality as I have not experienced this. The activities are varied and displayed."

Lesley L
carehome.co.uk rating: 4.70 out of 5

"Very happy with care, especially thankful to the excellent staff, very helpful."

J M
carehome.co.uk rating: 5.00 out of 5

"Mum has been at Park View for 4 months, she previously lived alone but due to Alzheimer's needed more care than family and community care could provide. Since moving here she has thrived, the whole team is fantastic and the care she receives is first-class. I cannot think of any negatives or improvements required. The staff are so professional and meet all Mum's needs in care, safety, welfare and wellbeing. It's a happy place and a lovely environment."

Terri C
carehome.co.uk rating: 5.00 out of 5

"I wasn't able to view the care home prior to my father taking residence due to Covid but from the time he entered to the time he passed away Park View was absolutely excellent in all aspects of his stay. I cannot praise everybody at the home enough. You are all angels and I thank you."

Joanne M
carehome.co.uk rating: 4.58 out of 5

"Completely satisfied with the care provided."

Micheal K
carehome.co.uk rating: 4.08 out of 5

"Best nursing home, the staff are amazing and very supportive. I was happy to see my friend always comfortable and well taken care of. The home is well organised, very clean, the food is well prepared and a lot of activities to boost self-esteem. Visiting was flexible and always got first-hand information from management. Thank you to the staff for taking good care of my friend. Amazing care home. 5-stars."

Joyce A
carehome.co.uk rating: 5.00 out of 5

"My mum has been in this home for 13/14 years. She has always been very well cared for by everyone concerned with her care. I personally have never had a need to complain, I am more than happy with her care."

C G
carehome.co.uk rating: 4.58 out of 5

"I have lived at Park View Care Home for nearly 5 year now, it the best 5 years of my life. Staff support me to take me to family events. All the staff support me with everything I do they take us on day trips. They have made the last 5 years a dream for me and I can't thank all the staff at Park View Care Home for everything they have done for me and my family."

R M
carehome.co.uk rating: 5.00 out of 5

"I am very pleased with the way my brother is cared for."

Michael C
carehome.co.uk rating: 5.00 out of 5

"My dad has been in Barchester Park View Care Home for almost two years. We are so grateful to the staff on Memory Lane. They are genuinely caring and responsive to my dad's needs, his emotional needs as well as physical, medical etc. The staff treat residents with respect and dignity and understands their specific preferences. This is the third home my dad has been in, even though his behaviour, due to his dementia, can be challenging, staff take positive steps to support him when he is feeling unsettled or frustrated. I am very grateful to have my dad at Park View and would highly recommend to anyone considering a care home for their loved one."

Vanessa S
carehome.co.uk rating: 5.00 out of 5

"Staff should be quicker in dealing with the residents when they have an accident in toiletry. They don't seem to have the time to do all of the jobs, ie they don't clean up properly. The rooms should be dusted more often. My mum's bed is not always made. I do like the staff; they do their best. I don't think they have enough staff on Memory Lane."

J G
carehome.co.uk rating: 3.27 out of 5

"Very caring compassionate towards families and supportive to service users and their relatives."

C Y
carehome.co.uk rating: 5.00 out of 5

"A very caring environment. Helpful staff, greatly assisted my recovery from medical surgery. The food was great and attention paid to resident's dietary needs. Simply the best care home I have experienced."

J W
carehome.co.uk rating: 5.00 out of 5

"Both my mum and dad spent what eventually to proved to be their final months at Park View. From our first contact the front office was - and continued to be - delightful and helpful. The care staff under the manager are wonderful. With Covid restrictions, part of the time made it very stressful, but we received great support. The carers were continually kind, patient, committed and considerate, and they constantly monitored Mum and Dad's needs. My sister and I could not have been more satisfied with their care."

Dave M
carehome.co.uk rating: 4.67 out of 5

"I was especially impressed by the vibe in the care home and the attitude and enthusiasm of the staff. The care industry is predominately about the people who work in it. I found the staff I interacted with passionate about their jobs."

Joanne R
carehome.co.uk rating: 3.58 out of 5

"Overall care has been very good, consideration and respect shown to mum and the family. It was a big thing to let go of mums care, a stressful and worrying time for us as a family. After an initial concern and worry for us following a fall in the last few days, mum has settled well into her new environment. The staff are very caring kind and considerate always ensuring mum's happiness. Thank you all."

K G
carehome.co.uk rating: 3.92 out of 5

"First of all, I would like to thank all staff at Barchester Park View Care Home for the excellent care that they gave to my Mum. Living in Australia I needed to find a home for my Mum, that I knew she would be safe and well cared for. As soon as I walked into this home I knew that I had found it! Everyone who worked there and other residents all looked happy. Sadly my Mum passed away on the 2nd May, because of Covid I could not get back to the UK. However, I knew when I went back to Australia in 2019, my Mum would be well looked after."

Sue K
carehome.co.uk rating: 4.42 out of 5

"I regularly visit my mum and am always impressed with the care and love shown by all carers. My mum is very happy living in this care home and is very well cared for. All the facilities are excellent and there is always something going on for the residents. The food and cleanliness is 100% as is the security and maintenance. I would always recommend Park View, Dagenham to anyone looking for a good care home for their loved one."

Tracy N
carehome.co.uk rating: 5.00 out of 5

"My Mother and Father, both at varying degrees of Alzheimers/Dementia were placed in this amazing care home for respite for 1 month. When social services tried to force us to move them to a cheaper home for permanent residency I fought them all the way. My daughter and I and their previous full time Carer visited a lot of care homes in the area and found them wholly unsuitable. This is without a doubt the best place for them to be. I never want them to be moved from here."

Shaz T
carehome.co.uk rating: 5.00 out of 5

"We are very happy with my aunt's care, staff are very lovely. We are always kept up to date with my aunt and they are always there if we need to talk. We cannot thank you all enough for the care that you all give my aunt."

Ummiye B
carehome.co.uk rating: 5.00 out of 5

"An excellent care home and is highly recommended which provides a good standard of care to all its residents. The staff are polite and professional, always take on board any concerns you may have and do their best to resolve it. There are a range of activities which they actively encourage the residents to participate in. Yes, we are pleased with the care given to our relative. I also admire the variety of plants and flowers at the front and back of the building, it's absolutely beautiful."

R P
carehome.co.uk rating: 5.00 out of 5

"In the two years that my aunt has been in here we have had no problems. We are always kept up to date with any treatment or procedures. The staff are all very pleasant and welcoming. On the occasion of her 100th birthday the home put on a wonderful time for her. There are lots of activities and outings arranged. There is always a nice family atmosphere."

Roger W
carehome.co.uk rating: 4.83 out of 5

"It is never easy taking the decision to place a relative in a care home but my father is well looked after and cared for. I especially appreciate how so many of the carers know so much about my dad and go out of their way to pay attention to the little things that help my dad who has late-stage dementia. There are some very special carers and staff at Barchester Park View Care Home! Thank you."

Wendy H
carehome.co.uk rating: 4.75 out of 5

"My son has been at Barchester for 3 years. He has an incurable disease and over his time at the home, his condition has gradually deteriorated as we knew it would. We can't thank the staff and management enough for all they do for my son. Not only my son but myself as well as they like to include the relatives in the activities that they do. We have been on some lovely day trips like the canal boat trip. We have also been on holidays to a holiday resort with the home. I go to the home every week and there is always something going on for the residents. Once again many thanks to all the staff for all they do to help my son."

Patricia B
carehome.co.uk rating: 5.00 out of 5

"My brother has been at Barchester Park View Care Home for a year now. The staff are very friendly, welcoming and helpful. Care staff have shown a lot of patience with my brother as he can be very challenging sometimes. The home has an excellent standard of care and is very clean, pleasant and well-run. Nurses and manageress are very approachable and ready to help."

Elaine H
carehome.co.uk rating: 5.00 out of 5

"My husband came for respite for the third time now. I will only put him in Barchester Park View Care Home. All welcoming, manager is very nice and helpful. Very clean and tidy home. My husband is very happy here and joins in all activities and they have the best team at Park View. Thank you to the manager. Park View should be proud."

Swarn B
carehome.co.uk rating: 5.00 out of 5

"As a general review, I am very pleased with all that happens at Park View from the management to all areas of activity. I want to draw attention to outstanding support from the home. My mother was 100 years of age on 14/05/23. A week before she was invited to see The Coronation on a large screen with VIP hospitality. On Friday the home was visited by over 50 schoolchildren to send handmade cards. On the day the home arranged for the family to use the visitor's lounge and garden for a private party and then we joined the other residents and staff for a party and entertainment."

John S
carehome.co.uk rating: 4.92 out of 5

"My stepdad was very well loved and looked after by all the staff and treated with respect and dignity by members of staff, I am grateful and pleased that his time here was happy although only for a short time and the unexpected passing of my stepdad once again I thank all the staff for their care."

Paul R
carehome.co.uk rating: 5.00 out of 5

"My grandad was very happy at the care home and was well looked after. Staff were so helpful and couldn’t have done any more for him. Always kept him busy and he enjoyed the food."

D S
carehome.co.uk rating: 5.00 out of 5

"My mum has been in Park View Care Home for 6 months. I was very nervous to put her in care, but all the staff very quickly took my nerves and doubts away. The staff are excellent, polite and friendly (especially in Oak 3). Always treated us with respect and always happy to answer our questions. Many thanks to all of you!"

Inga R
carehome.co.uk rating: 4.42 out of 5

"In the short stay of three weeks, our mother was well looked after by the carers and nurses. We appreciated the care and support given to us in Mum's final days."

Linda B
carehome.co.uk rating: 4.67 out of 5

"I have always been extremely thankful for the care the staff at Parkview have provided my sister over the years. They’ve always treated her kindly and with dignity. Every resident is made to feel special, and visitors are warmly greeted on arrival. My father could not thank them enough for the care and assistance provided to her over the last fifteen years. Thank you, Parkview staff and management."

L M
carehome.co.uk rating: 4.00 out of 5

"As a family, we were very reluctant for our dad to be in residential care. The staff in his unit (Oaks 1) have made this time much easier with the care and commitment they have shown to him and our family. Even when walking through the corridors, carers, nurses, and other employees know my dad's name; this means a great deal to us. Park View also have an amazing activity team."

Samantha K
carehome.co.uk rating: 4.58 out of 5

"I was invited to go out with my father to a garden centre. It was the first time out with my father in about a year. We had a wonderful afternoon. Staff were amazing, nothing was too much. The patience and kindness they showed to all of us was out of this world. Barchester Park View Care Home, one of the activities coordinators and the maintenance manager deserve a medal for all that they do for the residents."

G W
carehome.co.uk rating: 4.75 out of 5

"The staff are excellent at Park View caring, kind, considerate and respectful."

C J
carehome.co.uk rating: 4.83 out of 5

"Staff are very friendly, open and caring. My mother is well-fed, has lots of activities offered to her with at least one member of staff on hand at all times. They always call me up to inform me of any event on her health/wellbeing. The place is clean and secure with wholesome food. The home has different floors within a massive house to accommodate people with different ailments eg dementia floor but also has a large communal floor for socialising under supervision. Feel of the place is very professional and smart and clean and organised. Masses of staff from cooks to the manager 24/7 and carers and cleaners. Highly recommended."

Victor F
carehome.co.uk rating: 4.42 out of 5