"On our first visit to my mum, we found the home very clean and tidy. The staff are very friendly and seem to want to do a lot for the patients."
Kevin W
carehome.co.uk rating: 4.33 out of 5
What our families say
Good
31 August 2018
View the report"A caring, helpful, friendly care home. I wish my mother went here in the first place. I would give them top marks considering the home she first went in. Park View outrates them in all situations. Would highly recommend."
Steven T
carehome.co.uk rating: 5 out of 5
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C C
carehome.co.uk rating: 5 out of 5
"The home has gone down in standards since my dad first arrived. Food he has on a daily basis varies in its quality and sometimes is served cold and lacks variety. The staff that work on my dad's ward work hard and are good but it seems that there is not enough of them to attend all the patients."
Anthony O
carehome.co.uk rating: 2.83 out of 5
"Dad has been well cared for and is very happy."
C L
carehome.co.uk rating: 5 out of 5
"When my husband came here, I was not sure this was the place for him, it took him a while to get used to it and it seemed carers were having a hard time too. I requested him to be moved to another floor which is quieter and since he doesn't like noise, the floor he is on now seems ok and feels like home. Very clean, good staff, good management, good food and lovely views."
J G
carehome.co.uk rating: 4.08 out of 5
"Staff are very friendly, open and caring. My mother is well-fed, has lots of activities offered to her with at least one member of staff on hand at all times. They always call me up to inform me of any event on her health/wellbeing. The place is clean and secure with wholesome food. The home has different floors within a massive house to accommodate people with different ailments eg dementia floor but also has a large communal floor for socialising under supervision. Feel of the place is very professional and smart and clean and organised. Masses of staff from cooks to the manager 24/7 and carers and cleaners. Highly recommended."
Victor F
carehome.co.uk rating: 4.42 out of 5
"My daughter has been a resident here for eight years, she has been looked after so well. During her stay, I have never had to complain about anything. The home has always been clean and nice smelling. Whenever I visit the carers are always civil and very obliging. I have not got a bad word to say about Barchester Park View Care Home, I would recommend it to anyone."
Hazel D
carehome.co.uk rating: 4.75 out of 5
"My husband has been a resident at Park View Care Home for the past 20months. I am very happy and satisfied with the care he is receiving. The carers are patient, caring and interact with my husband."
L A
carehome.co.uk rating: 4.33 out of 5
"Mum sadly passed away in late November having been a resident for over 2 years due to a fall which left her virtually paralysed. Wanted to say a huge thank you to all staff for looking after her so well during her time at Park View. Carers are dedicated, hard working and are all stars. The nursing staff deserve a special mention they were great. She was treated with dignity and respect and felt cared for and staff would make time to pop into her for a chat when they could. Park View is a happy welcoming place and I would recommend it."
Pam L
carehome.co.uk rating: 4.42 out of 5
"I am pleased with the level of care that is been provided for my friend. On my weekly visits, I see staff being attentive to patients. They are always smiling, two in particular. I believe these two communicate extremely well with the patients. They keep the mood light, playing music, games and laughing which keep clients upbeat and energetic. It can be difficult to handle the mood-swings of dementia clients but all the carers on "memory lane" do an excellent job with defusing situations and getting under control immediately. Well done, keep it up."
Rushell C
carehome.co.uk rating: 4.33 out of 5
"My daughter has been cared for 100%. Very happy atmosphere and I couldn't thank them enough."
Albert M
carehome.co.uk rating: 5 out of 5
"My friend is in the best health he has had for years being cared so well for by the staff. The staff are always pleasant and welcoming and I know my friend is in good hands. I am so grateful to all the staff I meet for all they do and I so respect how they work....with patience and tolerance and they treat the residents with respect too."
Mary W
carehome.co.uk rating: 4.25 out of 5
"A very positive experience. The staff are lovely and my Mum is being given the best possible care leaving her family with peace of mind."
Shiela M
carehome.co.uk rating: 4.9 out of 5
"Our mum sadly died aged 100 years in December 2015. She had lived for over 8 years in Parkview and it was her home during a period in her life when she was suffering from advanced dementia and was bed bound.The care and support given to our mum by Parkview was excellent. When she became frail mentally and physically she was looked after in hospitals and in several care and nursing homes as her health deteriorated Park view was the best. This is not to say we did not have issues from time to time however as a family we were never in any doubt that she was in the best place for her needs to be met. We are a large family and were made to feel welcome and end to be involved in mum's care. This was exemplified during the last few weeks and days of her life when the manager and all her staff was absolutely marvelous. We cannot praise the end of care support highly enough."
Mick M
carehome.co.uk rating: 5 out of 5
"When I arrived the home was clean and staff were very friendly and greeted me in a nice way they reassured me everything would be fine. My room was clean and bright and comfortable any relatives were greeted with tea and coffee and some fruit biscuits and was made to feel welcome. The manager was very nice and answered all our questions and concerns and took time out to make me and my relatives feel at ease."
Fatal
carehome.co.uk rating: 4.5 out of 5
"My brother was placed in the care of Park View with progressive dementia on 6th November until he passed away on 21st Jan 2016. During which time he received the most professional care that anyone could ever wish for. He was not the best of patients to the staff and management but this did not phase those that cared for him. My family and I have nothing but praise for all of them and wish to thank then sincerely."
Eric H
carehome.co.uk rating: 4.83 out of 5
"Mum has been cared for very well. The staff cared for all Mum's needs very well."
Susan B
carehome.co.uk rating: 4.42 out of 5
"My husband came into Park View four years in April. I am very happy with the care. The staff all make me feel welcome when I come and any family as well."
Alice H
carehome.co.uk rating: 4.75 out of 5
"Very good, nice and friendly. Very clean and tidy."
George A
carehome.co.uk rating: 5 out of 5
