What our families say

"Barchester Overslade has been an excellent home for our mum. She is very well cared for and most of the staff offer lots of care and attention. We viewed many homes before selecting Barchester Overslade for our mum and this was by far the most appropriate and professional. Nothing is too much trouble and my mum and our family are very well looked after."

Ann W
carehome.co.uk rating: 4.92 out of 5

"I cannot fault the service we have been given for over 2 1/2 years."

Veronica L
carehome.co.uk rating: 5 out of 5

"Everything I have observed has been very good. Staff are very understanding of dad's condition and support him with dignity."

Anthony W
carehome.co.uk rating: 4.5 out of 5

"Words cannot describe the wonderful care received. After months of daily falls and hospital admissions my mother has moved in here and not one single fall in over a month. She is clean, calm, happy and superbly cared for. She has end-stage dementia and for her to be so well cared for is such a relief after the months of worry and stress. Thank you so very much."

Sara B
carehome.co.uk rating: 5 out of 5

"In my position of Chaplain, I meet and visit many of the residents in the home. I also meet many family members and staff. Residents and families seem to be quite pleased with the care they receive and I personally find the staff very helpful."

P G
carehome.co.uk rating: 4.29 out of 5

"I have found all the staff extremely kind and helpful. You can join in any activity as you wish. You feel very secure and safe and if you are on your own it would make a lovely care home to come to stay permanently. You are taken out on trips, the other day we went to Coombe Abby and took a picnic, provided by the home and we had such fun and the place is beautiful. I have never been before but you could imagine what it was like in its heyday."

Anne F
carehome.co.uk rating: 4.55 out of 5

"It is very important for all staff to be part of the care team and this includes everyone like cleaners, gardener, not only nurses/managers. At Overslade House the care team works well, efficiently to provide individual are for each resident as appropriate to each of them. Well done."

Bryan O
carehome.co.uk rating: 4.82 out of 5

"I would highly recommend this care home to family and friends as they looked after my Nan really well up until she passed away. The care home is clean and tidy and all staff are very friendly."

Sarah K
carehome.co.uk rating: 4.83 out of 5

"Outstanding care and consideration for both resident and relatives. Hospitality was outstanding. Staff and management could not do enough for us."

Darren K
carehome.co.uk rating: 5 out of 5

"I was impressed by the genuine kindness of all staff, both to myself and to my partner. If I have any criticism it would be regarding the frequency of changing bed linen especially for someone confined to bed when there are food spills etc. However, this was far outweighed by the overall caring environment."

J R
carehome.co.uk rating: 4.91 out of 5

"Amazing place. Mum moved into Overslade in the spring of 2016. She was end of life care with COPD. She passed in October 2017. A life longer than we expected and I’m sure that is down to Overslade's care. From day 1 not only was Mum welcomed but myself and my family were too. Everyone knew our names from carers/nurses to the manager and receptionists. They were all friendly and helpful. They even loved and welcomed my dog who went to stay with Mum most days. Mum loved all the staff and they honestly could not do enough for her. Mum spent a lot of time in and out of hospital with chest infections which were spotted early on by the nursing staff. After bad experiences with another residential place, the staff being so watchful and caring here was a big relief to me. Mum enjoyed the day trips out, you couldn’t stop her from putting her name down for an adventure, even though they wore her out. I can not thank them all enough for their care, concern and love they gave."

Sharron B
carehome.co.uk rating: 5 out of 5

"The facilities and staff are excellent. They provided outstanding care to my mother until her death of old age and afterwards have been very supportive to myself and my sister."

Alan B
carehome.co.uk rating: 4.5 out of 5

"My aunt has been in Overslade Home for 2.5 years. She passed away this weekend. She went in with an expectation of only 6 weeks life, she survived 2.5 years which is testament to the wonderful care and compassion she was shown. I cannot speak highly enough of all of them, great nursing staff and compassionate carers."

J K
carehome.co.uk rating: 4.5 out of 5

"So pleased with how my late wife was cared for. The staff were superb. Thank you Overslade Care Home."

Leonard T
carehome.co.uk rating: 5 out of 5

"Super care from the manager, carers, auxiliary workers and admin staff. Friendly, accommodating, understanding of dignity and diversity."

J B
carehome.co.uk rating: 4.42 out of 5

"My mother has lived in Overslade House for nearly 8 years until her death last week. I have always been content with her care and life at Overslade House. Over the last few weeks as her health deteriorated the care for her and us has been exceptional from management, nurses, carers housekeeping and activities staff. The care and the help we were given went above and beyond expectation."

Jackie S
carehome.co.uk rating: 4.58 out of 5

"My husband came to Barchester Overslade House Care Home for 6 weeks continuing healthcare assessment. He has only been here for one week and I am very impressed with how well they have got to know him in such a short space of time. I cannot praise the whole team enough for the excellent care being given and their approachability, kindness, friendship, compassion and empathy. I feel really welcome when I visit and I am certain that my husband is settling well and is in a very safe and stable environment and treated with dignity. Well done Barchester Overslade House Care Home, you are all awesome!"

Sally W
carehome.co.uk rating: 5 out of 5

"My Mother was in Overslade Care Home from May 2017 until December 2017 when she passed away peacefully in the care of the wonderful staff at Overslade. As a nurse, I had many fears about placing my mother (also an ex-nurse) in a care home, but it was clear that she needed full nursing care. It was very reassuring to observe the care that the staff gave, any queries I had were answered immediately and cheerfully. Sometimes when I arrived to visit, there were staff caring for Mum and I could overhear them talking to her so kindly. She was always clean, a jug of water always in reach, a call bell at her side. I know that Mum would have told me in no uncertain terms if the staff weren't caring, but she always smiled and said they were lovely. I visited several times a week and I only ever observed kindliness. Thank you!"

Joanne R
carehome.co.uk rating: 4.58 out of 5

"Downstairs tea room very good, tea cottage juices and cakes."

Stuart M
carehome.co.uk rating: 4 out of 5

"My father was admitted during May 2017. The care my father receives was the best he could have ever had. His quality of life was so improved. All of the staff became not only his best friends, but also friends to all of the family. Overslade is a happy home, providing function days for residents and their family. I have seen other care homes within my location, Overslade, in my opinion, is the best in the area. Now my father has sadly passed away, the family will miss visiting, it was such a nice home."

M T
carehome.co.uk rating: 5 out of 5

"My mother was here for a 10-day respite stay. They were superb and she thoroughly enjoyed it. Very impressed."

J W
carehome.co.uk rating: 4.25 out of 5

"My mother was admitted to Barchester Overslade House in June 2016 as a palliative care resident for possibly a few weeks or months. Her care and treatment by the nursing staff was excellent. The carers were always considerate and thoughtful and the support team made her time there as enjoyable as possible. Mum died in May 2017, exceeding the life expectancy originally diagnosed and I feel this was, on the whole, because she received such an excellent level of care and support. Mum died a few weeks ago but I feel that mum's last year was spent in comfortable surroundings, with dignity, constant care and she made many new friends. The support also extended to all her family - we were always made welcome."

Lynne B
carehome.co.uk rating: 4.33 out of 5

"Myself and my sister in law visited over a dozen nursing homes looking for a place for my husband who had Alzheimer's. As soon as we walked into Overslade House we both knew this was the place. All the staff were friendly and welcoming, the home was spotlessly clean and beautiful and suitably decorated for people with dementia. The meals were delicious and cooked fresh on the premises and nothing was too much trouble. The care he received, in the three months he was there, was wonderful. They were so caring and supportive, not only to both him and myself but to the family and friends who were there constantly in his final days."

Carol C
carehome.co.uk rating: 4.58 out of 5

"Our mum stayed at the nursing home for several months and then was able to return to her bungalow. She was poorly and frightened on admission and soon settled in. The welcome she got was so warm. My sister, brother and I were always made to feel welcome too. We were all treated with respect and listened to if we had any questions. We were always greeted with smiles from staff. Mum was always treated with dignity. The home is a beautiful place with lovely furnishings. There is always a great variety of activities - the staff (from cleaners, cooks - to nurses and management) are fantastic."

Jackie W
carehome.co.uk rating: 5 out of 5

"The staff were all brilliant. Very caring, helpful and pleasant and mums last few months were made comfortable and nice."

Stephen D
carehome.co.uk rating: 4.17 out of 5

"Everyone is very caring. Nothing is too much trouble for them. Thank you."

Christine F
carehome.co.uk rating: 4.33 out of 5

"Could not wish for any better place for my wife than this, if only it was 18 miles nearer to where I live. It would be even better ie South Leicester."

J B
carehome.co.uk rating: 4.45 out of 5

"My mum and dad have been married 58 years and on their anniversary the staff at Overslade organised a surprise party including cake, flowers cards and food. What a wonderful caring loving care home. The staff and home are excellent, first rate. Dad is given lots of love, care and attention. Thank you so much."

Sharon F
carehome.co.uk rating: 5 out of 5

"My wife was resident from April 2015 until June 2016. During this time I can only describe things as good in all respects. Also during this time I myself had 2 weeks respite care following an operation."

Tony C
carehome.co.uk rating: 4.58 out of 5