"Very impressed. Everyone was so patient and helpful. Nothing was too much trouble. Food first class."
Audrey B
carehome.co.uk rating: 5 out of 5
What our families say
Good
08 March 2018
View the report"So pleased with how my late wife was cared for. The staff were superb. Thank you Overslade Care Home."
Leonard T
carehome.co.uk rating: 5 out of 5
"My mother has been here since May 2016, the care and love for my mother has been exemplary. Although we live far away and there are many care homes between here and my home, I wouldn't even consider them as an alternative such has been my piece of mind= that my mother is being looked after well."
Balraj J
carehome.co.uk rating: 5 out of 5
"Super care from the manager, carers, auxiliary workers and admin staff. Friendly, accommodating, understanding of dignity and diversity."
J B
carehome.co.uk rating: 4.42 out of 5
"My mother has been in this nursing home since January and the staff and facilities are excellent. The staff and management are very attentive and responsive to my mother's needs. I am very pleased to have found this care home."
Alan B
carehome.co.uk rating: 4.83 out of 5
"My mother has lived in Overslade House for nearly 8 years until her death last week. I have always been content with her care and life at Overslade House. Over the last few weeks as her health deteriorated the care for her and us has been exceptional from management, nurses, carers housekeeping and activities staff. The care and the help we were given went above and beyond expectation."
Jackie S
carehome.co.uk rating: 4.58 out of 5
"The staff at Overslade made the last three months of my mother's life as peaceful as possible. Thank you very much."
D T
carehome.co.uk rating: 4.92 out of 5
"My husband came to Barchester Overslade House Care Home for 6 weeks continuing healthcare assessment. He has only been here for one week and I am very impressed with how well they have got to know him in such a short space of time. I cannot praise the whole team enough for the excellent care being given and their approachability, kindness, friendship, compassion and empathy. I feel really welcome when I visit and I am certain that my husband is settling well and is in a very safe and stable environment and treated with dignity. Well done Barchester Overslade House Care Home, you are all awesome!"
Sally W
carehome.co.uk rating: 5 out of 5
"I cannot fault Barchester Overslade House. They score highly on all categories. The carers are genuinely caring and empathetic people, always friendly and open. The management are visible and open to talk. The environment is to a high standard with a lovely accessible garden and a visitors' lounge (with tea/coffee/water and cake!). Activities are regular and an effort is made duirng festivities such as Christmas. Thank you to all staff."
Mary K
carehome.co.uk rating: 4.92 out of 5
"My Mother was in Overslade Care Home from May 2017 until December 2017 when she passed away peacefully in the care of the wonderful staff at Overslade. As a nurse, I had many fears about placing my mother (also an ex-nurse) in a care home, but it was clear that she needed full nursing care. It was very reassuring to observe the care that the staff gave, any queries I had were answered immediately and cheerfully. Sometimes when I arrived to visit, there were staff caring for Mum and I could overhear them talking to her so kindly. She was always clean, a jug of water always in reach, a call bell at her side. I know that Mum would have told me in no uncertain terms if the staff weren't caring, but she always smiled and said they were lovely. I visited several times a week and I only ever observed kindliness. Thank you!"
Joanne R
carehome.co.uk rating: 4.58 out of 5
"Dad was in Barchester Homes Overslade Care Home. Everybody was really kind and considerate, nothing was too much trouble. They treated Dad so kindly and with respect. The place was always clean and tidy when we visited. They all really care about the residents."
Louise M
carehome.co.uk rating: 4.67 out of 5
"Downstairs tea room very good, tea cottage juices and cakes."
Stuart M
carehome.co.uk rating: 4 out of 5
"The care my brother in law receives from the Barchester Overslade House Care Home is good I cannot fault them. He is kept clean and always looks nice but they don't only care for him but they care for the families too. We feel like part of a family when we go to visit, nothing is too much trouble and we leave there with an easy mind. They all care about him so much and I think so much of all the staff. I would recommend Barchester Overslade House Care Home to anybody."
Susan M
carehome.co.uk rating: 5 out of 5
"My father was admitted during May 2017. The care my father receives was the best he could have ever had. His quality of life was so improved. All of the staff became not only his best friends, but also friends to all of the family. Overslade is a happy home, providing function days for residents and their family. I have seen other care homes within my location, Overslade, in my opinion, is the best in the area. Now my father has sadly passed away, the family will miss visiting, it was such a nice home."
M T
carehome.co.uk rating: 5 out of 5
"The home must be one of the best. My husband was losing blood in his catheter and went into the hospital for tests. The carer from the home who went with my husband could not have been better. He is now back at the home. His room overlooks a lovely garden with flowers and trees. The family could not be more pleased."
Christine G
carehome.co.uk rating: 4.45 out of 5
"My mother was here for a 10-day respite stay. They were superb and she thoroughly enjoyed it. Very impressed."
J W
carehome.co.uk rating: 4.25 out of 5
"I am very satisfied with the care my husband receives and would happily recommend to others. Staff have been very friendly and welcoming and getting to know other visitors has been a pleasure to me."
Maureen T
carehome.co.uk rating: 4.09 out of 5
"My mother was admitted to Barchester Overslade House in June 2016 as a palliative care resident for possibly a few weeks or months. Her care and treatment by the nursing staff was excellent. The carers were always considerate and thoughtful and the support team made her time there as enjoyable as possible. Mum died in May 2017, exceeding the life expectancy originally diagnosed and I feel this was, on the whole, because she received such an excellent level of care and support. Mum died a few weeks ago but I feel that mum's last year was spent in comfortable surroundings, with dignity, constant care and she made many new friends. The support also extended to all her family - we were always made welcome."
Lynne B
carehome.co.uk rating: 4.33 out of 5
"A close friend of long standing has been a resident of Barchester Overslade House Care Home for over a year and another close friend has just moved in. As an infrequent visitor, I have found the atmosphere to be warm and welcoming - together with professional and caring when dealing with the diverse needs of everyone. Having experienced many similar homes, I would have no hesitation in saying Barchester Overslade House Care Home is the best."
Mina H
carehome.co.uk rating: 4.13 out of 5
"Myself and my sister in law visited over a dozen nursing homes looking for a place for my husband who had Alzheimer's. As soon as we walked into Overslade House we both knew this was the place. All the staff were friendly and welcoming, the home was spotlessly clean and beautiful and suitably decorated for people with dementia. The meals were delicious and cooked fresh on the premises and nothing was too much trouble. The care he received, in the three months he was there, was wonderful. They were so caring and supportive, not only to both him and myself but to the family and friends who were there constantly in his final days."
Carol C
carehome.co.uk rating: 4.58 out of 5
"Overslade House was outstanding for the all to brief time our relative was staying there. Our experience could not have been any better. The care staff and nurses were all extremely kind, efficient, friendly, thoughtful and accommodating. Nothing was too much trouble for any of them. The manager and deputy manager's door was always open and they were extremely helpful and approachable, even before we had secured a room. The rooms, facilities, food and surroundings were all superb. First class in every aspect."
Sharon P
carehome.co.uk rating: 5 out of 5
"Our mum stayed at the nursing home for several months and then was able to return to her bungalow. She was poorly and frightened on admission and soon settled in. The welcome she got was so warm. My sister, brother and I were always made to feel welcome too. We were all treated with respect and listened to if we had any questions. We were always greeted with smiles from staff. Mum was always treated with dignity. The home is a beautiful place with lovely furnishings. There is always a great variety of activities - the staff (from cleaners, cooks - to nurses and management) are fantastic."
Jackie W
carehome.co.uk rating: 5 out of 5
"My mother has been a resident at Overslade House for 7 years. Recently, she celebrated her 90th birthday. Staff helped me to organise a tea party for her in the coffee lounge and the kitchen provided a buffet for the family attending. It was hassle free for me and everything worked like clockwork. The food was lovely. Recently, the manager asked if I would like my mother to move to a smaller more comfortable unit in the home. She thought it would suit my mother better. It has been a good move thanks to the care of the manager."
J S
carehome.co.uk rating: 4.08 out of 5
"The staff were all brilliant. Very caring, helpful and pleasant and mums last few months were made comfortable and nice."
Stephen D
carehome.co.uk rating: 4.17 out of 5
"The home is predominately elderly. The staff support mum and her demands. She is happy and loves her new home."
A S
carehome.co.uk rating: 4.92 out of 5
"Everyone is very caring. Nothing is too much trouble for them. Thank you."
Christine F
carehome.co.uk rating: 4.33 out of 5
"We were all anxious and apprehensive about dad moving to a nursing home and truly feared that he would not settle. We could not have been more wrong; he is very happy and the staff have gone out of their way to help him feel valued. There have been hiccups but all have been resolved promptly and with good humour."
Lelly
carehome.co.uk rating: 4.5 out of 5
"Could not wish for any better place for my wife than this, if only it was 18 miles nearer to where I live. It would be even better ie South Leicester."
J B
carehome.co.uk rating: 4.45 out of 5
"My friend has been in since July 2015, since his admittance he has gone from pain and misery to content and care free. The staff management, cleaners, carers and entertainers are amazing. Always make visitors comfortable as well the residents. I can talk to anyone about his care or any worries. 100% recommend this home for all they do for everyone. The cafe is a god send for us relatives to. Amazing quality. Thank you everyone. xx"
Julie B
carehome.co.uk rating: 5 out of 5
"My mum and dad have been married 58 years and on their anniversary the staff at Overslade organised a surprise party including cake, flowers cards and food. What a wonderful caring loving care home. The staff and home are excellent, first rate. Dad is given lots of love, care and attention. Thank you so much."
Sharon F
carehome.co.uk rating: 5 out of 5
"Overslade House and the staff who work there have always provided a good service of care to the residents. The management and staff are committed to the care they provide and are on hand to help and assist family members with any questions and support."
V M
carehome.co.uk rating: 4 out of 5
"My wife was resident from April 2015 until June 2016. During this time I can only describe things as good in all respects. Also during this time I myself had 2 weeks respite care following an operation."
Tony C
carehome.co.uk rating: 4.58 out of 5
"My mum was admitted the day before her 90th birthday in June this year, on palliative care, after spending nearly eight weeks in hospital. All the staff, without exception, were extremely caring and understanding, helping her to settle in as comfortably as possible. The chef even provided a beautiful birthday cake the next day for mum to share with her family and friends! Since then my mum has made such an improvement in herself and is able to be more independent again, with the genuine care and support of the staff at Overslade House. Above all, whatever upsets or concerns my mum has expressed the staff have dealt with them in a compassionate, respectful and thoughtful way - nothing seems to be too much trouble. They have a wonderful team at Overslade House and I feel very lucky to have my mum in such a caring environment at this time and I appreciate all the support my mum, myself and family all receive."
Lynne B
carehome.co.uk rating: 5 out of 5
