What our families say

"During her respite care, Mum has been treated with care, humour and vigilance. The quality of reporting has been excellent and as relatives, we have been fully included and informed. Mum's care has been a life saver. Food is excellent and safety brilliant. It has been a privilege to have Mum cared for at Ochil, especially in this transition towards permanent care. Thank you sincerely."

Peter F
carehome.co.uk rating: 4.58 out of 5

"Our mum was upstairs in the Ochil for only a short time but would highly recommend this care home. The attention our mother received was second to none, staff very attentive to mum and given the best care we could have asked for. The meals were fab and plenty to drink and always fresh fruit and great home baking. Her room was great always clean and tidy. Her clothes were always immaculate and well dressed. She used to get her hair done regularly which she loved and the hairdresser was very good, mum always had a good hair do. All the nursing staff were terrific with us as well as mum, would not hear a bad word said about any of them, family atmosphere was always there. For all that they have done, we thank them lots and lots xx"

Sheila S
carehome.co.uk rating: 5 out of 5

"My husband, who is in the special needs unit of Ochil Care Home, has continued to improve during the two and a half years since he arrived here. His care and attention has been exceptional and I believe has played a large part in his recovery. The staff are friendly, yet professional in their work, which gives me great confidence in this care home."

Jackie C
carehome.co.uk rating: 4.75 out of 5

"I have two parents plus a father in law in the home. Overall, things are good. The staff are friendly and helpful. Sometimes I have to remind staff that my father in law can't get out of bed so his drinks need to be put in front of him. A few times, the cup/drink is left out of reach. This has been passed on. Downstairs in 'Memory Lane' - this unit works well with my mother. She seems very happy and staff will bring her upstairs to visit my dad."

Rosemary P
carehome.co.uk rating: 3.67 out of 5

Thank you and your staff for all the care and consideration that you gave over the years that she was in Memory Lane. Nothing was too much trouble and we always were given time to talk through any worries or concerns. It was always a pleasure to meet your staff inspite of the circumstances, as they were always cheerful and considertate of those around the them.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01738 481394

New care enquiry phone lines are open 8am - 8pm

All other calls 01738 441100

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