Reviews for North Park Care Home

"My aunty came to North Park Aug 2025, it was very upsetting for the whole family - staff we very good at helping her settle in & were v. reassuring to us as a family. Life on the top floor (high/advanced dementia) was not great as my aunty isn't so advanced & management moved her down a floor quite quickly - she's settled much more now. Staff are lovely & caring & management are very approachable, food always looks great & there's some great activities on offer."

"Very good"

Visited North Park care centre to see a very good friend of mine who has recently moved into the home. Well what can I say………this home is beautiful and the staff are all so friendly. You can see how much each and everyone of the staff care about the residents and take time to make family and friends feel very welcome.

"I cannot thank the staff at North Park Care Home Darlington enough from the staff cleaning, laundry, etc to management they are all fantastic the love and care they showed to my mam was second to none its like one big family. I am so glad she went there she enjoyed the activities, food etc I would highly recommend this home to anyone."

"My mum has been put on end of life and the love and support from all the staff, all departments has been so comforting. Don't feel alone. To know mum is loved is helping us get through it. We are being unindated with tea/coffee and everytime someone comes into the room. Thank you for help us through."

"It was my first stay here whilst my family went on holiday and I thoroughly enjoyed myself. I was very well looked after and would be happy to return again when my family go on holiday. All the staff were lovely to me and very friendly."

"My mum moved into a care home in April 2023. She passed away in October 2024. After a few weeks of getting used to it, she settled in and loved all the activities they offered. She even went to the theatre and sang in the lounge, which she especially enjoyed. The care she received from the friendly staff was top-notch. She even made a few friends. The food was delicious but she might have eaten a little too much. I highly recommend this care home."

"My sister was a resident at Barchester North Park Care Home for over three years. I am pleased to say she was very happy there. She loved the carers and had lots of time chatting to them. She was proud to call the place home and it pleased me how happy she was there."

My nana had been a resident at the home for several years and recently passed away.
The care she received at the end of her life was outstanding. The staff went above and beyond for our family, ensuring that we had a room to use to freshen up and get some rest and provided us with a basket of everything that we needed, from toiletries to food and a bottle of wine.
The support we received before nana’s passing and after was beyond anything we could have imagined, every single staff member in the home took time to make sure we were ok and treated us like their own family.
The staff at Northpark are absolute angels and our family will be forever grateful for all the love and amazing care they show to each and every resident they care for.
No words can express how thankful we are to this amazing team.
Barchester, you should be so proud of this home, they are all absolutely amazing!!!!!!
Keep up the good work.

"Very happy being here, well looked after, everyone is very pleasant and helpful."

"The home is comfortable. The staff are helpful."

"A massive thank you to the manager for her support, and to the staff for looking after my dad over the last three years. In particular for the care and kindness shown to us as a family in his final days."

"My mum has been a resident since April 2022 until her death recently; prior to that she had had several periods of respite care at the home. I always felt that she was safe and well looked after. All the staff were very kind to her, in particular the OT/activities staff who made every effort to encourage her to join group activities when she was well enough. The home is maintained well, always tidy and never has any odours. The staff are extremely welcoming to visitors and they organise regular fundraising events that involve friends and family. In short - I am very happy and grateful that my mum was able to stay at North Park Care Home."

"Mum spent the last few weeks of her life being looked after and cared for at Barchester North Park Care Home. She went in initially for two weeks respite but after the first week, she decided to stay permanently. She was well looked after by all the staff and especially enjoyed the food, gaining 10lbs in the short time she was a resident."

"The first time we looked around the home, we knew straight away that it was the place where we wanted Dad to be cared for. The home always has a happy, welcoming feel and the staff are super friendly and caring. I have been to many of the social get-togethers and the way that the staff look after their residents gives me comfort to know that Dad is cared for by these special people. Would not want him anywhere else!"

"Everything is very good/excellent. I am impressed."

"Lovely place to stay and staff do their best to keep us entertained and clean and tidy."