Reviews for North Park Care Home

"My family cannot fault the care support and love that North Park Care Home have provided for my dad over the last 18 months. Every aspect of care was provided from Dad first coming to North Par until the day he passed away at North Park. The staff (all the staff) are second to none and are fantastic ambassadors for Barchester Care Homes. (Particularly Becky, Louise, Sandu, Devon, Andrew) x."

"My nanna come to North park care home in June 2025 . It was a hard and emotional time for the whole family as it was her first time in a care home. From the moment of stepping into north park we all felt so welcomed and this made my family feel at ease. The love and care my nanna received from each and every member of staff was outstanding. I can not thank the staff enough for the thought, consideration, dignity and respect that my nan was shown during her time in the home, especially in her last days.. They are dedicated team and show compassion within all of there job roles. My nanna recently passed away the love and support we all recieved was so comforting."

"A very nice care home & care provided for my wife."

"I moved my wife to North Park Care Home, from another home, after a couple of incidents. The difference was astonishing. The atmosphere is very calm, staff are very concerned about the welfare of the residents. It is very clean both in the rooms and open areas. She has regained weight that was lost over the previous 7 months and with the encouragement of staff has become very social again. The management and staff may not realise the difference the care they offer residents at North Park makes to the lives of the people that live there - it is beyond commendable."

"My aunty came to North Park Aug 2025, it was very upsetting for the whole family - staff we very good at helping her settle in & were v. reassuring to us as a family. Life on the top floor (high/advanced dementia) was not great as my aunty isn't so advanced & management moved her down a floor quite quickly - she's settled much more now. Staff are lovely & caring & management are very approachable, food always looks great & there's some great activities on offer."

"Very good"

Visited North Park care centre to see a very good friend of mine who has recently moved into the home. Well what can I say………this home is beautiful and the staff are all so friendly. You can see how much each and everyone of the staff care about the residents and take time to make family and friends feel very welcome.

"I cannot thank the staff at North Park Care Home Darlington enough from the staff cleaning, laundry, etc to management they are all fantastic the love and care they showed to my mam was second to none its like one big family. I am so glad she went there she enjoyed the activities, food etc I would highly recommend this home to anyone."

"My mum has been put on end of life and the love and support from all the staff, all departments has been so comforting. Don't feel alone. To know mum is loved is helping us get through it. We are being unindated with tea/coffee and everytime someone comes into the room. Thank you for help us through."

"It was my first stay here whilst my family went on holiday and I thoroughly enjoyed myself. I was very well looked after and would be happy to return again when my family go on holiday. All the staff were lovely to me and very friendly."

"My mum moved into a care home in April 2023. She passed away in October 2024. After a few weeks of getting used to it, she settled in and loved all the activities they offered. She even went to the theatre and sang in the lounge, which she especially enjoyed. The care she received from the friendly staff was top-notch. She even made a few friends. The food was delicious but she might have eaten a little too much. I highly recommend this care home."

"My sister was a resident at Barchester North Park Care Home for over three years. I am pleased to say she was very happy there. She loved the carers and had lots of time chatting to them. She was proud to call the place home and it pleased me how happy she was there."

My nana had been a resident at the home for several years and recently passed away.
The care she received at the end of her life was outstanding. The staff went above and beyond for our family, ensuring that we had a room to use to freshen up and get some rest and provided us with a basket of everything that we needed, from toiletries to food and a bottle of wine.
The support we received before nana’s passing and after was beyond anything we could have imagined, every single staff member in the home took time to make sure we were ok and treated us like their own family.
The staff at Northpark are absolute angels and our family will be forever grateful for all the love and amazing care they show to each and every resident they care for.
No words can express how thankful we are to this amazing team.
Barchester, you should be so proud of this home, they are all absolutely amazing!!!!!!
Keep up the good work.

"Very happy being here, well looked after, everyone is very pleasant and helpful."

"The home is comfortable. The staff are helpful."

"A massive thank you to the manager for her support, and to the staff for looking after my dad over the last three years. In particular for the care and kindness shown to us as a family in his final days."

"My mum has been a resident since April 2022 until her death recently; prior to that she had had several periods of respite care at the home. I always felt that she was safe and well looked after. All the staff were very kind to her, in particular the OT/activities staff who made every effort to encourage her to join group activities when she was well enough. The home is maintained well, always tidy and never has any odours. The staff are extremely welcoming to visitors and they organise regular fundraising events that involve friends and family. In short - I am very happy and grateful that my mum was able to stay at North Park Care Home."