Meet the North Park Care Home team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Lisa Frame

Senior General Manager

Hi, I’m Lisa, the Senior General Manager here at North Park. Welcome to our website!

I have worked for Barchester for just over 4 years now, starting off as a senior carer and working my way up to Deputy Manager and now General Manager.

I have worked for the care sector since 2002 in various care settings, including other care homes and hospitals. I am very passionate about providing high quality person-centred care to those we support.

Kirsty Chapman

Deputy Manager

Hi, my name is Kirsty and I am the Deputy Home Manager here at North Park.  I was previously a senior carer within the home and I work closely with the General Manager in the delivery of care and supporting with day-to-day activities. I have worked for Barchester for 12 years, starting off as a care assistant and working my way up to my current role.

I really enjoy my role and being part of the team, providing high quality care to those we support.

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Carol Benson

Home Administrator

Hi, my name is Carol and I am the Administrator here at North Park.    I joined Barchester in June 2020.  In my role I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, setting up contracts, to manning the telephones, there's never a dull day!

I am here to offer you a warm welcome and happy to assist you with any enquiries that you may have. I love working at North Park.

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Claire Liddy

Activities Coordinator

Hi, my name is Claire, and I am an Activities Coordinator at North Park. I have 12 years’ experience in the role and absolutely love my job. I like to involve the local community in events within the home, so we have connections with local churches, schools and community groups. We have a PAT dog that visits weekly, so our residents can enjoy pet therapy, and lots of external entertainers, who come into the home regularly as well; in addition to fairs, monthly coffee morning and so much more.

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Melanie Williams

Activities Coordinator

Hi I’m Mel one of the activities coordinators here at North Park. I have only been with Barchester a few months, but am enjoying my new role and encouraging the residents to engage and try new activities.

I have worked in a wide variety of care and learning disability roles and hope to bring my experience into North Park.

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Elaine Doddy

Head of Housekeeping

Hi I’m Elaine and I’m the Head housekeeper here at North Park. I have been with Barchester for 6 months. I have worked for over 10 years as a housekeeper with various care companies. I really enjoy my role, especially the interaction with the residents.

Steve Hagan

Head of Maintenance

Hi, My name is Steve, I am Head of Maintenance here at North Park. I joined Barchester in December 2020 and my work background primarily consists of food manufacturing and looking after health and safety contractors.

I am looking forward to ensuring North Park is kept safe and well presented at all times,  getting to know all the residents at while working alongside the friendly staff.

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Karl Aylward

Head Chef

Hi my name is Karl Aylward I am the Head Chef at North Park. I’ve been in catering all of my life the last 15 years in care homes, I am passionate about providing the best for the residents and being involved in every aspect of the life of the home. I believe in involving residents when preparing menus so they meet their likes and tastes while providing nutritious meals and snacks throughout the day.  

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Pet Therapist

Hi, my name is Iona, and I joined the North Park team in January 2020.  I was formerly placed at Darlington’s Greyhound Trust before moving here, and I love to hang out around the home. I am also available for room visits. I am often wandering around in reception, as it’s a great place to greet our visitors, especially at tea time, so please come and say hi. I look forward to meeting you!

I have settled well and I enjoy my daily walks with the residents around the park. I receive cuddles in abundance and already feel like part of the family.


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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01325 271 358

All other calls

01325 356 000

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards