Mount TryonBarchester Healthcare

Reviews for Mount Tryon Care Home

carehome.co.uk Review Score for Mount Tryon Care Home

92 reviews of the settings belonging to Barchester Healthcare Ltd

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CQC
Mount Tryon in Torbay
CQC Overall Rating
Good
6 February 2025
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Google Review

4.7 out of 5

54 reviews
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What our families say

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Google Review

Having thought long and hard about how to approach this review I finally concluded that the best way to sum up Mount Tryon nursing home was to publish our letter that the family sent to the home after my Mum passed on. I have for obvious reason removed names, but this letter shows you how much we thought of, and the professionalism of the Mount Tryon Team.

Dear Mount Tryon Team,

As I start typing this email, I’m very conscious that words will never capture just how grateful we are for the love, care and support given to Dot during her stay. The way the team managed her quirks, needs and I’m sure at times challenging personality never failed to impress.

We spent some time reflecting on Dot’s stay, which we think was around 4 years, Mount Tyron really was a home from home. One of the highlights was the “take two” of my daughter’s wedding. We cannot thank the events organiser enough for her support in organising the event, The Chef and her team from the kitchen for the wonderful wedding spread, including the most delicious coffee and walnut cake (Dot’s favourite) I have ever tasted and finally the carers who joined the celebration, I know Dot was completely overwhelmed by the love and joy she experienced that day, everyone made her feel so special. The wedding photo of the day, with the carers, took pride of place on her picture wall and made her so happy. A special mention to carer J who brought such happiness and warmth to the celebration.

I’m sure every carer has a place in Dot’s heart but would like to mention a few who we know made her very happy. ***** made Dot laugh every time she entered the room, joking about coffee with milk and sugar was one of Dot’s favourite debates. ***** was loved by Dot because of his kind caring approach; they had a special bond. ***** joined Mount Tyron as Dot started her stay, they were friends from the start. ***** was the kindest of carer who always made sure we were aware if Dot needed anything (soap, toothpaste, knickers…). ***** shared a special bond with Dot and mentioned to me personally that it was a pleasure looking after her, which I found very touching.

The last few days have been difficult, and spending so much time at the care home has really opened our eyes to just how busy everyone is, day and night. On Thursday evening through to Friday morning I sat in Dot’s room and watched in awe as ***** and ***** attended to everyone’s needs without question or compliant and they still found time to come and sit with me offering comfort and telling stories. ***** shared that she received her first cuddle from Dot on Thursday morning, just before she was taken ill, which was lovely to hear.

A special mention to the team of nurses including *****, *****, ****, and ***** for supporting us during the end-of-life phase, your strength, professionalism, and compassion was boundless and you caring approach helped us more than you will ever know. Thank you.

I must make mention of the General Manager and the Deputy manager, as leaders, you set the example and build the caring culture, you lead an incredible team which you should be very proud of…

I apologise to anyone I haven’t mentioned personally but send our thanks and appreciation to everyone. You all do a fantastic job, and we, as a family, will be internally grateful to you!

With much love, yours sincerely,

The Smith Family

Hugh Smith

Google Review

Very freindly staff, kept very clean and tidy. Nothing is to much trouble. It's a lovely part of the world to be in.

Stuart Oughton

Google Review

Wonderful staff very compassionate and caring,from the maintenance men to management.
My late mother-in-law, moved in last year, the happiest we ever seen her.
We can’t thank you enough.

Jane Pritchard

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Mount Tryon Care Home offers Nursing care, Residential care, Dementia care, Respite / Short stay.

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