Reviews for Mount Tryon Care Home

Would really recommend mount tryon, recently joined as the hairdresser, everyone has been very accommodating and kind!

My mum receives outstanding care at Mount Tryon Care Home. The carers are truly wonderful—attentive, compassionate, and always willing to go above and beyond to make sure she is comfortable and happy. The management team is excellent, and the home is run with real professionalism and warmth.

There is a fantastic range of entertainment and activities organised every day by the activities coordinator which keeps residents engaged and brings so much joy. The food is beautiful, thanks to the amazing chef and her team, and the entire home is kept wonderfully clean.

I have complete peace of mind knowing my mum is so well looked after. I recommend Mount Tryon Care Home very highly.

Thank you so much for everything you do for mum; you’re all absolute angels. XxXx

Very impressed. Clean, airy surroundings with very attentive staff. Lots of activities. My gran really likes it.

"2 weeks respite care in Mount Tryon were a great help in speeding up my recovery following hospital in-patient treatment"

"My sister moved up to the first floor due to her increasing needs. She's been in her room for a decade (downstairs). The move was handled so well by the staff, who were kindness itself. The upstairs staff were so welcoming - especially Jane, who organised a pamper day to welcome her. She's very happy in her new room."

Having thought long and hard about how to approach this review I finally concluded that the best way to sum up Mount Tryon nursing home was to publish our letter that the family sent to the home after my Mum passed on. I have for obvious reason removed names, but this letter shows you how much we thought of, and the professionalism of the Mount Tryon Team.

Dear Mount Tryon Team,

As I start typing this email, I’m very conscious that words will never capture just how grateful we are for the love, care and support given to Dot during her stay. The way the team managed her quirks, needs and I’m sure at times challenging personality never failed to impress.

We spent some time reflecting on Dot’s stay, which we think was around 4 years, Mount Tyron really was a home from home. One of the highlights was the “take two” of my daughter’s wedding. We cannot thank the events organiser enough for her support in organising the event, The Chef and her team from the kitchen for the wonderful wedding spread, including the most delicious coffee and walnut cake (Dot’s favourite) I have ever tasted and finally the carers who joined the celebration, I know Dot was completely overwhelmed by the love and joy she experienced that day, everyone made her feel so special. The wedding photo of the day, with the carers, took pride of place on her picture wall and made her so happy. A special mention to carer J who brought such happiness and warmth to the celebration.

I’m sure every carer has a place in Dot’s heart but would like to mention a few who we know made her very happy. ***** made Dot laugh every time she entered the room, joking about coffee with milk and sugar was one of Dot’s favourite debates. ***** was loved by Dot because of his kind caring approach; they had a special bond. ***** joined Mount Tyron as Dot started her stay, they were friends from the start. ***** was the kindest of carer who always made sure we were aware if Dot needed anything (soap, toothpaste, knickers…). ***** shared a special bond with Dot and mentioned to me personally that it was a pleasure looking after her, which I found very touching.

The last few days have been difficult, and spending so much time at the care home has really opened our eyes to just how busy everyone is, day and night. On Thursday evening through to Friday morning I sat in Dot’s room and watched in awe as ***** and ***** attended to everyone’s needs without question or compliant and they still found time to come and sit with me offering comfort and telling stories. ***** shared that she received her first cuddle from Dot on Thursday morning, just before she was taken ill, which was lovely to hear.

A special mention to the team of nurses including *****, *****, ****, and ***** for supporting us during the end-of-life phase, your strength, professionalism, and compassion was boundless and you caring approach helped us more than you will ever know. Thank you.

I must make mention of the General Manager and the Deputy manager, as leaders, you set the example and build the caring culture, you lead an incredible team which you should be very proud of…

I apologise to anyone I haven’t mentioned personally but send our thanks and appreciation to everyone. You all do a fantastic job, and we, as a family, will be internally grateful to you!

With much love, yours sincerely,

The Smith Family

Very freindly staff, kept very clean and tidy. Nothing is to much trouble. It's a lovely part of the world to be in.

"Mount Tryon offers a very caring environment, the home is modern, offers an excellent dily activity programe, well done lead activities co-ordinator. Families are welcomed at any time of the day, with tea & coffee readily available. Mum is very happy here, she is relaxed, well cared for and definately enjoys the food. Well done to everyone at Mount Tryon."

"Nan was resident at Mount tryon for just over a year. The family found that in this short time was some of the happiest moments she lived. The nurses and assistants was alway's in tears of laughter, brought on by Nan. This was a new side to Nan, one that we rarly seen. The family would like to thank all the staff from top to bottom for there care and attention when looking after Nan. Thankyou."

"I have ticked all the boxes, happy with Mum, living here, wouldn't want to go anywhere as Mum is very settled"

"Very happy with my stay, lovely gardens and excellent atmosphere."

Wonderful staff very compassionate and caring,from the maintenance men to management.
My late mother-in-law, moved in last year, the happiest we ever seen her.
We can’t thank you enough.

"My husband has been in Mount Tryon Nursing Home for over a year. He has received exemplary care and my family and I are happy he is in the best possible place. All the staff are wonderful, patient, caring, efficient and treat the residents with utmost dignity. Nothing is too much trouble.I have been kept informed and updated whenever appropriate. Mount Tryon has a warm ,friendly atmosphere as soon as you arrive, and frequently greet you by name.The entire staff, housekeeping ,cleaning ,catering, maintenance, activities team, admin, volunteers, carers, nurses and management work so well together to achieve a happy family home from home."

"Mum moved into Mount Tryon as a short term basis/trial period due to early onset dementia and recently suffering a nasty fall. Within a week Mum decided to stay perminatly. She enjoys the activities, people to talk to and especially the food. Whilst living alone at home she was wasting away, she is putting on weight and able to get around now. The staff are all extremely friendly and helpful with any event that may arise. Update.. Mum has now been there for about 5 months and still happy as Larry! The carers have gone out of their way to help mum with serious podiatrist care, and making sure she is always looking clean, hair done and everything taken care of! She is piling the weight back on, thank goodness and loving the entertainment! Thanks so much Mt Tryon x"

"The home is very welcoming. The staff are very friendly. The arts and crafts are certainly 100% This helps very much with the social side. The care is good but not exceptional, in the fact of not knowing who to contact. On the whole I think my sister is happy."

"It was a great pleasure for me and my wife to visit my cousin in Barchester Mount Tryon Care Home. My cousin is receiving care which is, in my opinion, second to none. The staff are first class, nothing is a bother for them and it feel such a happy place. It is also spotlessly clean and the rooms and garden areas are superb. I'm not very good at remembering names but the chef is a very caring person and her and her staff supply wonderful varied food for everyone. To end, I'd just say it was a wonderful experience."

"We recently needed some respite care for my Mum. Admitted to hospital and being told she was medically fit we had to turn to looking for care homes at short notice. We went around several homes and were extremely disappointed. We went to Mount Tryon and were overwhelmed by their kindness, compassion and professionalism. They completed an assessment with mum and she was admitted the same day. Two weeks on we couldn't be happier. Mum has settled and decided she will stay permanently. Very happy, big thank you to everyone at Mount Tryon."