Reviews for Mount Tryon Care Home

I have known the staff and residents, with some changes and new faces at Mount Tryon since 2018. I provide weekly Massage Therapy and Aromatherapy sessions to the residents. I have always found the staff to be very kind and show great care towards the residents and they're welcoming to families and visitors.

My mother has dementia and is settled in a London care home. However, I can honestly say that had we as a family known about Mount Tryon back when Mum was transitioning to residential care, we would have wanted her to be at Mount Tryon.

It's an excellent home and I can thoroughly recommend it.

I provide live musical entertainment as part of a duo at Mount Tryon. We always have such a lovely time when we visit as there is a warm, genuine atmosphere of bonhomie at the home, evidenced by the obvious mutual care between residents and staff. We are always struck by how attentive the staff are to each individual. We have a lot of fun playing, especially when everyone is singing along and it is lovely to see the staff encouraging some residents to dance too.

The home itself is beautifully decorated with lovely furniture and even a record player and is always spotless. The residents are always well turned-out and there is a sense of contentment amongst them with smiles all round when the music starts.

We often stay to chat for a while with residents, some of whom are musicians themselves and very pleased to have live entertainment. We also chat with the staff, who are friendly, positive and care deeply about the residents.

Every time I visit Mount Tryon the staff have always been helpful and polite! They have a lovely coffee lounge where you can sit with your relatives, it has hot beverages and snacks that looks onto the garden and it always spotless. The home itself is very modern and very clean so I would 100% recommend for your relatives!

I have visited Mount Tryon on several occasions to provide music entertainment for the residents. I have always found the home to be clean and the staff friendly and attentive. I have the impression that residents are content and well cared for. The home itself is very modern and beautifully decorated well maintained and is set in some glorious gardens. I always have a great time when I visit to sing with the residents, and I know the home managers make an effort to bring in a range of activities to stimulate minds and encourage interaction.

I had the pleasure of entertaining the residents at Mount Tryon. Their planned activities are the best I've ever come across. I'm looking forward to entertaining them again on the 7th May.

"My husband has been in Mount Tryon Nursing Home for over a year. He has received exemplary care and my family and I are happy he is in the best possible place. All the staff are wonderful, patient, caring, efficient and treat the residents with utmost dignity. Nothing is too much trouble.I have been kept informed and updated whenever appropriate. Mount Tryon has a warm ,friendly atmosphere as soon as you arrive, and frequently greet you by name.The entire staff, housekeeping ,cleaning ,catering, maintenance, activities team, admin, volunteers, carers, nurses and management work so well together to achieve a happy family home from home."

S D
carehome.co.uk rating: 5.00 out of 5

"Mum moved into Mount Tryon as a short term basis/trial period due to early onset dementia and recently suffering a nasty fall. Within a week Mum decided to stay perminatly. She enjoys the activities, people to talk to and especially the food. Whilst living alone at home she was wasting away, she is putting on weight and able to get around now. The staff are all extremely friendly and helpful with any event that may arise. Update.. Mum has now been there for about 5 months and still happy as Larry! The carers have gone out of their way to help mum with serious podiatrist care, and making sure she is always looking clean, hair done and everything taken care of! She is piling the weight back on, thank goodness and loving the entertainment! Thanks so much Mt Tryon x"

Laura L
carehome.co.uk rating: 4.67 out of 5

"The home is very welcoming. The staff are very friendly. The arts and crafts are certainly 100% This helps very much with the social side. The care is good but not exceptional, in the fact of not knowing who to contact. On the whole I think my sister is happy."

Rosemarie M
carehome.co.uk rating: 4.00 out of 5

"It was a great pleasure for me and my wife to visit my cousin in Barchester Mount Tryon Care Home. My cousin is receiving care which is, in my opinion, second to none. The staff are first class, nothing is a bother for them and it feel such a happy place. It is also spotlessly clean and the rooms and garden areas are superb. I'm not very good at remembering names but the chef is a very caring person and her and her staff supply wonderful varied food for everyone. To end, I'd just say it was a wonderful experience."

Matthew M
carehome.co.uk rating: 5.00 out of 5

"We recently needed some respite care for my Mum. Admitted to hospital and being told she was medically fit we had to turn to looking for care homes at short notice. We went around several homes and were extremely disappointed. We went to Mount Tryon and were overwhelmed by their kindness, compassion and professionalism. They completed an assessment with mum and she was admitted the same day. Two weeks on we couldn't be happier. Mum has settled and decided she will stay permanently. Very happy, big thank you to everyone at Mount Tryon."

Sally W
carehome.co.uk rating: 5.00 out of 5

"I previously left a review for Mount Tryon as my aunt is a resident here & I couldn't speak more highly of the home or its staff. I now volunteer here once a week visiting residents on Memory Lane who either don't have regular visitors or some who don't have any visitors. I had previously said that once I retired I would return to voluntary work as when my children were young I helped to run a mother & toddler group & a playgroup & had envisioned returning to something similar or possibly a primary school. When I was asked by the activities co-ordinator if I'd like to volunteer here it was a no-brainer, I'd already begun chatting to one of the ladies & really enjoyed our chats. Well over a year later I know it was the right decision, I really look forward to my Friday visits, hopefully as much as the residents look forward to seeing me. I feel honoured to have been asked to help with this, I am made to feel very welcome by everyone at Mount Tryon & always feel a part of the team."

Vicki D
carehome.co.uk rating: 4.92 out of 5

"My daughter and I chose Mount Tryon as we needed a safe and comfortable environment where my 87 year old mother could recover from a broken leg and heart surgery before returning home. The staff, accommodation and facilities were absolutely first class. The management manage their friendly staff and every aspect of Mount Tryon extremely well and extend their kindness, patience and caring to guests and visitors as well as the residents. The experience could be likened to being in a hotel with large, comfortable bedrooms, spacious lounge areas, lovely gardens and a restaurant offering delicious menu choices each day. There was even a hairdressing salon! Mount Tryon is an excellent home from home and exceeded our expectations."

Adele V
carehome.co.uk rating: 4.83 out of 5

"We recently used Mount Tryon for an emergency respite for my mum. We were shown around the same day we called. Mum was assessed the next day by the manager and we managed to get Mum in the home the next day. Mum was welcomed and settled into the home quickly. The staff were amazing, the chef, reception and activities were all so kind. We have managed to extend Mum's stay and can’t be more happy."

Lisa M
carehome.co.uk rating: 5.00 out of 5

"My experience at Mount Tryon has been a professional nursing home. Way and beyond what I expected it to be."

B F
carehome.co.uk rating: 5.00 out of 5

"My aunt recently had a respite stay at Mount Tryon to provide some relief for a struggling family at home. We were very wary of the experience but were supported the whole time. My aunt had a wonderful time, she said she had a fabulous holiday. The staff were so kind and caring. My aunt loved the garden, the company and the activities. We have the next stay booked. Thank you to the whole team."

J D
carehome.co.uk rating: 5.00 out of 5

"I want to take the time to thank all the staff at Mount Tryon for the wonderful care my father received in his home at Mount Tryon. For many years he was cared for with the utmost respect and dignity and was so happy there. For us, as a family it was such a difficult decision to move Dad to a care home. All the staff always made us feel comfortable and welcome and watching how happy Dad was made us content that this was the right decision. I want to thank the nurses for the kindness, compassion and empathy you showed me at a difficult time. Thank you again."

Victoria H
carehome.co.uk rating: 4.58 out of 5

"My mother's care is first class. The administration team are very professional, and approachable and treats the needs of the residents as paramount. The staff are all very caring, supportive and friendly. The events team are hardworking and imaginative. The food is excellent."

L W
carehome.co.uk rating: 5.00 out of 5

"My wife had a respite stay of nine weeks before becoming a permanent resident. I had been a 24/7 carer for nearly four years and naturally had anxieties that she was no longer at her home. I need not have. Now I can go about my daily business knowing that she is safe and secure, her mental and physical condition carefully monitored and a kind, friendly and sympathetic staff from the manager down keeping a watchful eye on her. It has been a huge relief to me that, in my view, Mount Tryon really does know what it is doing. Friends who have visited have commented on how nice, clean and comfortable it is and are impressed by the standard of food and the entertainment and activities laid on. I also appreciate the welcome I am given on visits. Thank you, Mount Tryon."

A L
carehome.co.uk rating: 4.75 out of 5

"We stayed to have tea with my father-in-law as it was his birthday. The kitchen made him a gluten-free birthday cake. A particular staff member was very helpful in providing us with a meal so we could sit at the table with my father-in-law. Thank you to the particular member of staff and the kitchen cook."

H F
carehome.co.uk rating: 4.25 out of 5

"Dad has been living at Mount Tryon since July 2021. He is so happy there. In June of this year, the staff organised a Jubilee party for the residents and relatives. It was wonderful to see the care and the effort that had been taken to give everyone a wonderful experience. They made sure that every resident was able to take part and enjoy the occasion. Dad really enjoyed himself. I have to say that the care and attention that my father has received have been amazing at all times. I could refer to many more instances but the care and attention that he has received and continues to receive are constant. As I mentioned at the start of this review my father is very, very happy at Mount Tryon. The staff always go that extra mile in everything they do and always with a smile. I feel so relieved that I know that dad is so well looked after and is safe. I thoroughly recommend Mount Tryon."

Garry M
carehome.co.uk rating: 5.00 out of 5

"My uncle is a resident at Mount Tryron care home, and has been for a few months now. I have nothing but praise for the staff, the care given to him and he attentiveness in which they go about their daily work. Keep up the great work."

Katie R
carehome.co.uk rating: 5.00 out of 5

"The staff took huge care to ensure they understood all my husband's medical needs accurately when he arrived in September. He settled in well and the staff now understand him well. All the staff are skilled, experienced and really warm and patient with the residents. Many staff have volunteered to work extra shifts to fill gaps left by the national picture of staff shortages. The staffing gaps have now been filled through the determination of the managers. The food is fantastic, the bedrooms are comfortable and clean and the lounge, dining room and coffee bar are always busy."

R R
carehome.co.uk rating: 4.58 out of 5

"All the staff were very friendly and helpful. The manager was very lovely, and it came across very much that she cares about the residents. My grandad was very happy here and made lots of friends; he enjoyed the food and activities."

A K
carehome.co.uk rating: 5.00 out of 5

"I had a friend who stayed at Mount Tryon for a respite break recently. They were well looked after by a compassionate and caring team. The CQC report is now, I feel, out of date as the staff appear to have made improvements. The facilities are in good order of repair and it feels very 'homely', not like the old institutions. When it's needed we will be using here again."

S S
carehome.co.uk rating: 4.17 out of 5

"Incredible care home with fantastic staff who take time with the residents, are very friendly, and will go out of their way with the residents, the home itself is well presented and clean, you can see there is a lot of love and care in this home."

Clare V
carehome.co.uk rating: 5.00 out of 5

"We used Mount Tryon for respite care while I went to visit our family in London. My husband had many problems - he was disorientated and very confused being away from me and home, and the staff coped with him very well as he was not easy! He found the "noises" around him quite distressing."

Gill R
carehome.co.uk rating: 4.73 out of 5

"My uncle has advanced dementia. He communicates very little and so I find visits challenging. My last visit, March 10th 2022, which included a care review meeting with his assigned care worker, was the most meaningful I have had since my uncle came to live at Mount Tryon. The kindness and empathy towards me as a relative in conducting the review meeting and facilitating the visit with my uncle was very much appreciated."

K J
carehome.co.uk rating: 3.25 out of 5

"I came in here for a very short time but decided to stay longer because it seems so good with everything for you. In the last couple of months, I have changed my mind completely to stay for as long as possible. For my safety, I will stay forever. The staff here are just so nice and wonderful for everything."

G M
carehome.co.uk rating: 4.83 out of 5

"I would like to express my sincere thanks to all at Mount Tryon for all their efforts to make my Mother’s 100th Birthday today a special day and in every way. It was very special and greatly appreciated because the family was unable to travel to Torquay due to lockdown and Covid quarantine rules. Mum had a beautiful birthday cake made and decorated lounge, complete with banner and balloons and Happy Birthday sung to her by the wonderful staff who have been so special and caring in every manner. A HUGE Thank You to all the staff at Mount Tryon."

George E S
carehome.co.uk rating: 4.58 out of 5

"We moved my aunt from a care home in Newton Abbot where she had really struggled to settle. Barchester Mount Tryon Care Home was a complete eye-opener. The day we went to look around one of the staff was dancing in the corridor with one of the residents. Everything we'd seen prior to that had impressed but that was the star on top of the Christmas tree! Since she's been there she has been so much happier, takes part in the activities and chats with the staff and other residents. She is now the aunt I remember. On her birthday the chef made a beautiful cake for her and made a Gluten Free one too as I have coeliac disease and to use her words 'as it wouldn't be fair for me to watch everyone tucking into cake whilst I sat back and watched.' Her room had been decorated whilst she slept and they all sang Happy Birthday to her when she woke. Thank you to everyone at Mount Tryon for the care and sensitivity they have shown both my aunt and the rest of my family at a very difficult time. You are all stars!"

Vicki D
carehome.co.uk rating: 5.00 out of 5

"Looking for respite for my wife and after a number of options were considered we settled on Mount Tryon, after visiting on an Open Day. As it was the first occasion respite was tried our daughters and I were pleasantly surprised at how quickly she settled. The staff, from the Manager downwards, could not have been more helpful and caring. The room she had was spacious with ensuite facilities. On collecting my wife after two weeks respite all the staff present came to wish her goodbye with hugs etc which my wife responded to. We would have no hesitation in using Mount Tryon again in the future for further respite."

Michael R S
carehome.co.uk rating: 4.08 out of 5

"My Mum is being so well looked after at Mount Tryon, I was really apprehensive about admitting her into a care home but, at Mount Tryon all my worries have been eased. The staff are lovely and, so caring and considerate. There are always activities and entertainment for the care home residents. Her mobility and dietary needs are well catered for too and, she has taken up a few new hobbies and, made friends with both residents and staff members. My mum is really happy at Mount Tryon."

Dee G
carehome.co.uk rating: 5.00 out of 5

"Both my parents have been service users. The home is welcoming, light, air and smells lovely as you walk in. The staff are superb, great communication with both service users and relatives. There was a medical emergency which was dealt with in a very professional and reassuring manner by the staff. As a retired nurse, I've been impressed by what I've seen and would recommend this home."

V A
carehome.co.uk rating: 4.83 out of 5

"The care out mother receives is exemplary, particularly from the male nurse that is on during the day. Not only for our mum but also for us."

L B
carehome.co.uk rating: 4.08 out of 5

"As a family, this was our first experience of needing to use a care home. From our first enquiry, we felt that it was exactly what we were looking for in the care of our loved one. All the staff were extremely supportive of my sister and us, we were kept informed of her care from the first day she arrived and they were sensitive to her needs and ours. I wouldn’t hesitate in recommending Mount Tryon to anyone."

O F
carehome.co.uk rating: 5.00 out of 5

"Barchester Mount Tryon Care Home cared for my mum for over five years, the staff were always polite, respectful, understanding and professional, the nursing care she received was both individual and holistic, the home was always fresh, clean and busy with activities for all the clients, regardless of their stage of dementia. Relatives' views were regularly sought by the manager in order to promote well-being and inclusiveness. Upon my mum's passing, the staff went out of their way to provide comfort and dignity for my mum and for us, as a family."

K F
carehome.co.uk rating: 4.33 out of 5

"Five stars. I visited a friend who was staying at Barchester Mount Tryon Care Home, I found the care staff so helpful and friendly, I could help myself to tea or coffee and I must say, the cakes were delicious. There were lots of activities on offer, my friend had an activity programme in their room, which my friend found some of them very inviting. I liked the feel of the place."

Bill W
carehome.co.uk rating: 5.00 out of 5

"My husband recently had some respite care at Mount Tryon, after he was hospitalised and not well enough to return home. The staff were so kind and caring, the food was delicious, he enjoyed the activities and I was made to feel welcome on every visit. For us, this was a daunting experience made very easy thanks to this wonderful home. We wouldn’t hesitate to use Mount Tryon again and we would recommend it to anyone looking for wonderful care."

Jean C
carehome.co.uk rating: 5.00 out of 5

"Definitely five stars. I was on my way to a holiday in Devon and did a little detour to see an old friend who was in for respite due to an illness. I must admit, I was not looking forward to seeing them and a bit worried what to expect. She was making cakes with the activity girl when we arrived, she looked amazing and was having a lovely time and looked so well. The home was also not what I expected, I think I will retire there myself when my time comes. Staff were amazing and so caring. Thank you so much for everything you have done and keep doing."

Mark W
carehome.co.uk rating: 5.00 out of 5

"My mum came here after a lengthy stay in hospital in September last year. All staff are professional, friendly, and supportive, they go over and beyond every single day to ensure that all residents' needs are catered for. There is a lovely dining room, coffee lounge, and residents lounge. There are freshly baked cakes every day, all food is prepared fresh the same day it is on the menu. It was a very hard decision for her to make as she was not coping at home, this was made easier by the amazing surroundings, truly wonderful staff, 24-hour nursing staff on-site, daily activities and the feeling that you are part of the family. I would 100% recommend this to anyone requiring respite care, recuperation from a hospital stay or anyone not coping at home."

Nikki R
carehome.co.uk rating: 5.00 out of 5

"We were looking for a care home for my mum. We wanted somewhere welcoming, homely, clean and providing daily activities and stimulation for the residents. Barchester Mount Tryon Care Home ticked all the boxes and more besides. Mount Tryon was a breath of fresh air, from the first step we took into the building, it felt like being home. Mount Tryon was spotlessly clean, with excellent facilities. Apart from the daily activities, there are frequent theme days with residents and their families invited to get involved. Above all, the staff at Mount Tryon were brilliant in every way, friendly and welcoming with an excellent ratio of staff to residents. The dining room is beautiful, as are the gardens. The cosy coffee lounge allows residents and their visitors to help themselves to drinks and freshly homemade baked cakes at any time of the day. There is also a residents' lounge with a selection of books for those who like to read. I would recommend Mount Tryon to anyone in need of residential or respite care."

Sue O
carehome.co.uk rating: 5.00 out of 5

"My grandma, who is 96, moved in recently and it's been not only a weight off my family's shoulders knowing that she's being so well looked after but so lovely to see the care and dedication that all of the staff provide to her. We looked at numerous care/nursing homes before choosing Barchester Mount Tryon Care Home and I can honestly say, without a doubt, Mount Tryon was the most welcoming, organised, cleanest, caring, friendliest, homely and well-run out of all of them. Grandma had become somewhat of a recluse mainly due to being housebound but since being at Mount Tryon, she has a new lease of life. She takes part in the daily activities that the loveliest of activity coordinators organise and joins the residents in the dining room most days for food. She's made new friends and it's actually quite emotional at times seeing just how happy she is now."

Louise S
carehome.co.uk rating: 5.00 out of 5

"They give you lovely care, treat you really well with extreme dignity, wonderful place."

Valerie P
carehome.co.uk rating: 5.00 out of 5

"This is a lovely home, it's more like a hotel. I didn't know homes like this still existed. Very clean, staff are friendly and so kind to the residents. The cake is delicious and I cannot recommend this home enough."

Donna T
carehome.co.uk rating: 5.00 out of 5

"My friend was a resident when I visited her, the staff and management were all lovely and helpful, the home was nice and clean and the meals looked good. The residents appeared to be well looked after and the staff were very attentive. Some of the residents I saw were enjoying being shown how to make creative activities that were on offer."

Una S
carehome.co.uk rating: 5.00 out of 5

"Mount Tryon and all the staff and services have been first class, my wife is very happy in this home, visiting is always a pleasure and the welcome from each member of staff is friendly. Overall, the care is excellent."

G T D
carehome.co.uk rating: 4.67 out of 5

"A happy atmosphere, staff are extremely helpful and caring. Any issues were dealt with in an efficient manner. Grandma was treated with kindness and respect and myself and extended family were always made welcome when visiting. The rooms were immaculate and clean and there were plenty of activities to stimulate the residents."

Elizabeth S
carehome.co.uk rating: 5.00 out of 5