What our families say

"My husband has resided on floor 4 for the past two years. He has received excellent care from the team. The team leader has cared for my husband with love and dignity and nothing is too much for her. I do hope she is appreciated and supported by mangement as the floor would not survive without her. Thank you."

Yvonne B
carehome.co.uk rating: 3.92 out of 5

"It is a nice, friendly home in a fantastic location which makes it pleasant to take our mother out for a breath of fresh air. The rooms are small but adequate and have en-suite bathrooms, which is essential for my mother's comfort. The staff all seem caring and well-trained. The food is VERY good as my mother keeps telling us."

Jennifer B
carehome.co.uk rating: 4.58 out of 5

"I visited several care homes before choosing Barchester Moreton Hill Care Centre for my mother. I was immediately struck by the care homes caring staff at all levels. The atmosphere is relaxed, spacious, beautifully enhanced with positive energy not only from the staff but the residents. My mother who's always feared a residential home was animated with joy at seeing it and all the facilities it would be providing for her new needs. On returning from a few days holiday, I returned to visit her and was greeted by an extremely happy and contented mother. This is thanks to excellent nursing skills, amazing tasty meals, activity choices and security of a loving care home. She's a new woman and now wants to live as long as possible to relish her new life at Barchester Moreton Hill Care Centre. Such joy."

H J
carehome.co.uk rating: 5 out of 5

"My mum lived at Morton Hill for almost 19 years and my dad spent the last one and a half years of his life here too. The staff are excellent and some of the most friendliest and welcoming people you could wish to meet. They became our second family and several staff have watched my daughters grow up over the past 19 years. All staff even when they are at their busiest have time to say hello and have a quick chat. They showed a lot of compassion and care and for that we know Mum was very grateful. The staff were emotionally there to help her through the loss of her husband. Morton Hill became a part of her family and we will miss seeing all the staff every week that have cared for both my mum and dad. I cannot fault anything that the staff at Morton Hill have done for the past 19 years and I will be eternally grateful to them."

Karen
carehome.co.uk rating: 4.42 out of 5

"Very lucky to have got mum into home so close to our homes it makes visiting much easier. The staff are all very caring and helpful. The home is warm and friendly with great views around."

David M
carehome.co.uk rating: 3.92 out of 5

"The strength of any home lies in its staff and the staff at Moreton Hill Care Centre are excellent. They are compassionate and supportive. They are knowledgeable and approachable and they always did what they could to make our mother's life as comfortable as possible. I felt confident in the knowledge that she was being well looked after. Furthermore, she was able to strike up bonds of friendship with some staff hence easing the loneliness of her days. It is a great pity that you saw fit to wast vital money on unnecessary garish, plastic refurbishments totally out of character with a Tudor farmhouse (which Moreton Hill was originally) instead of employing more staff to lighten the workload. With regard to management, I am unable to assess it since over the six years it has ranged from excellent to satisfactory. Happily, it now seems to be on track."

Diane D
carehome.co.uk rating: 4.91 out of 5

"The most fantastic homes belong to Barchester, in which Barchester Moreton Hill Care Centre is one. Making the decision to put my grandmother in a residential home was one of the hardest I've made to date, however, I am certain that the care and compassion received at Barchester Moreton Hill Care Centre have enabled me to feel comfortably happy with the move. The staff are more like a family who put her needs and wishes as their priority. I cannot fault the last 18 months my grandmother has been a resident here and my gratitude and appreciation for staff will last an eternity."

Holly B
carehome.co.uk rating: 5 out of 5

"The care my father has received has been excellent. They are so approachable and caring. I couldn't ask for more. However, more staff are needed during busy periods of the day. The staff have also been a great support to me whenever I have been concerned or upset about my Dad's dementia."

J D
carehome.co.uk rating: 4 out of 5

"The home is very well run by management and staff are all very caring. The food and rooms are excellent as well as cleaning etc. There could be a few more activities to try to stimulate but I am aware that it is difficult with short-term memory. All around, when it comes time for me to have to go in a home, I will see if you have any spaces."

Graham E
carehome.co.uk rating: 4.75 out of 5

"Staff always pleasant and positive. Always patient and encouraging. Activities advertised but not really seen any in action. Maybe more familiar music being played in a lounge would liven things up."

L W
carehome.co.uk rating: 4.18 out of 5

"My friend is extremely happy living here. She speaks highly of the care and kindness of the staff. She enjoys the meals prepared she tells me, by the chef. She enjoys the one-to-one time that individual members of staff spend with her on her hobby."

J F
carehome.co.uk rating: 5 out of 5

"In April 2016 my mother needed assisted living after having a fall where she broke her hip and recently being diagnosed with liver cancer. We chose Moreton Hill - after doing our own research - as it came out on top on all points of care we needed for her. From day 1 she was treated with dignity as well as friendliness from all ranks of staff. She loved them and this helped her settle in. Visitors to her were welcomed and it became more of a 'large family' than separate units. Visiting mum almost every day of the 8 months, my husband and I soon developed rapport with the staff and any problems with mum's care were soon sorted. Moreton Hill has 'soul' and this only comes from the staff. Visitors are offered cups of tea and biscuits/cake which they appreciate. When mum passed away on Christmas Eve, we were treated with dignity and affection - yes, affection. The staff were sad at mum's passing but pleased to have helped."

Denise M
carehome.co.uk rating: 4.83 out of 5