Meet the Melbourn Springs Care Home team

Each member of our team is dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. 

Karen Allen

General Manager

Hello, my name is Karen and I am the General Manager here at Melbourn Springs. Welcome to our website!

My journey in the care of frail older people started in 1982 and I feel very fortunate to have had an exceptionally varied career over the last 37 years. This has included managing assisted living facilities, day care centres, residential/nursing and dementia care homes - all of which I have truly adored!

As an experienced home manager, I fully understand how difficult the transition into new surroundings can be. My highly qualified team and myself are committed to fully support you and your family throughout this journey and always.

I am passionate about our residents being safe, making them happy, enabling them to lead fully enriched lives whilst always receiving the highest quality of care.

Our team here at Melbourn Springs are dedicated to guarantee that all of our residents are treated with dignity, respect and attention, thus in turn enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.

I look forward to welcoming you to Melbourn Springs very soon!

Sarah Jewett

Deputy Manager

Hello, my name is Sarah and I am the Deputy Manager here at Melbourn Springs.

My career in the care of elderly people began in 2007 and over the years I have progressed from Care Assistant to Deputy Manager – in particular developing a passion for specialist Dementia care.

Development has always been very important to me to ensure that I am trained to the highest level in order to provide outstanding care and maintain exemplary standards at all times. Receiving my Level 5 Diploma in Leadership for Health and Social Care and a Level 3 Award in Education and Training have been some of my most cherished moments to date.

It has always been a dream of mine to work in a brand new, luxury care home with properly trained staff - to start from the beginning and to help build and shape a dedicated and focused team with a common care vision and shared purpose.

I am incredibly passionate about my job and fully committed to providing the best possible person-centred care, whilst promoting independence and enabling residents to enjoy their lives to the fullest extent possible in a stimulating and engaging environment.

Melbourn Springs is absolutely beautiful, I am proud to be its Deputy Manager and look forward to welcoming you to our home very soon.

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Ian Jenner

Administration Manager

Hello, my name is Ian and I am the Administration Manager here at Melbourn Springs.

I have been working in business administration for over 5 years and joined Barchester in 2020. 

I am here to assist with any contractual questions that you may have and also to ensure that our residents and their families are fully supported by our home.

I have always enjoyed working closely with people and especially meeting residents, their families and friends. I look forward to meeting you and welcoming you to our beautiful new home very soon.

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Karina Rogerson

Home Administrator

Hello, my name is Karina and I am the Home Administrator here at Melbourn Springs.

I joined Barchester in 2020 and I especially enjoy meeting our residents and speaking with their families and friends.

I am here to answer any questions you may have and also to ensure our residents and their families are fully supported by our home.  If there is anything that I can do to help - please do not hesitate to ask and I look forward to meeting you and welcoming you to Melbourn Springs very soon.

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Dan Amis

Home Services Advisor

Hello, my name is Dan and I am the Home Services Advisor here at Melbourn Springs.

Nursing has always played a huge part in my family life and through these experiences with elderly relatives I can fully empathize with the difficult decisions that we can all face as our loved ones grow older and their needs change. Understandably, this can be an extremely challenging time for all involved as our nearest and dearest become more vulnerable, often requiring extra care and support in their daily lives.

As the Home Services Advisor at Melbourn Springs I am here to support, offer advice and answer any questions that you may have to help make the transition into your new Barchester home less daunting and as easy as possible. 

In addition, through working closely with local groups and organizations, I am able to host additional events in our home that help to enrich and benefit the lives of our residents, their families and the wider community.

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Rob Northover

Head of Maintenance

Hello, my name is Rob and I am the Head of Maintenance here at Melbourn Springs.

Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.

I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those that have chosen to make Melbourn Springs their home.

If there is anything that I can do to help when your visit please do not hesitate to ask and I look forward to meeting you all very soon.

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Anne Gardiner

Head of Housekeeping

Hello, my name is Anne and I am the Head of Housekeeping here at Melbourn Springs. I started my career in the care of the elderly in 2009 and joined Barchester in 2020.

I especially enjoy ensuring that our residents live in a safe, clean and pleasant environment. I love to hear their stories, find out their likes and make every day at Melbourn Springs a happy one for them.

 

 

 

 

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Vanessa Ladner

Housekeeping Assistant

Hello, my name is Vanessa and I am a Housekeeping Assistant here at Melbourn Springs. I started my career in the care of the elderly in 2000 and joined Barchester in 2020.

I especially enjoy chatting to our residents and hearing all about their memories, fascinating stories and meeting all the family and grandchildren when they visit too!

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Paul Jones

Head Chef

Hello, my name is Paul and I am the Head Chef here at Melbourn Springs. I have been cooking for over 15 years and pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create.

I joined Barchester in 2020 and am committed to providing seasonal home cooked menus offering choice, nutrition and quality.

I always enjoy speaking with our residents to gain feedback in order to ensure that the food we serve at Melbourn Springs is always exceptional.

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Annie Symonds

2nd Chef

Hello, my name is Annie and I am the 2nd Chef here at Melbourn Springs. I joined Barchester in 2020 and have always been interested in food and love working alongside Paul - our Head Chef to develop our menus to ensure that the food we serve is tasty for our residents to enjoy. 

I especially like making desserts and cakes for our Cafe - our residents and their families always tell me that they enjoy eating them too which makes me really happy!

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Justine Keeble

Hostess

Hello, my name is Justine and I am the Hostess here at Melbourn Springs. I joined Barchester in 2020 and am thoroughly enjoying my role in our beautiful, new home - especially serving our residents, making them smile and getting to know them.

It really is so lovely to hear all their stories and help celebrate special occasions together with their family and friends.

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Laura Wallace

Activities Coordinator

Hello, my name is Laura and I am the Activities Coordinator here at Melbourn Springs. I joined Barchester in 2020 and always strive to support and care for all of our residents in a way that best suits each individual.

Making sure that our residents have activities to do that they really enjoy doing is something that I hold very close to my heart. It is so important to make sure that they are happy and enjoy all of the activities and events that we host for them.

A lot of our residents also enjoy our special trips out on our Mini Bus as we create new, special memories together at Melbourn Springs.

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Maria Anghelide

Senior Care Assistant

Hello, my name is Maria and I am a Senior Care Assistant here at Melbourn Springs.

I began my career in Nursing in 2014 and joined Barchester in 2018. I have always loved caring for people and volunteered in the Rescue Association for Emergency situations for 3 years and I have also completed extensive Nurse training too which I am always furthering with Barchester.

It is my absolute pleasure to look after elderly people and nothing pleases me more than ensuring that our residents at Melbourn Springs receive the highest quality of care at all times.

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Michelle Williams

Senior Care Assistant

Hello, my name is Michelle and I am a Senior Care Assistant here at Melbourn Springs.

I joined Barchester in 2020 and have been working in the care of the elderly for over 20 years - including some periods of working with children and in community health and mental health facilities.

I particularly enjoy enabling our residents settle into Melbourn Springs and making sure that they receive outstanding care and are safe and happy in their new home. Providing exceptional care and support is truly what drives me every day!

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Marisa Cooper

Senior Care Assistant

Hello, my name is Marisa and I am a Senior Care Assistant here at Melbourn Springs.

I joined Barchester in 2020 and have been so impressed by the outstanding training and support that the company provide for their staff.

I really enjoy getting to know our residents and making sure that they are always well cared for to enable them to settle comfortably in their new home - making every day they spend with us the best it possibly can be.

 

 

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Nyke Oluwasegun

Senior Care Assistant

Hello, my name is Nyke and I am a Senior Care Assistant here at Melbourn Springs.

I have been working in the care of elderly people for nearly 6 years and joined Barchester in 2020.

I have always enjoyed caring for older people and particularly enjoy working in our Memory Lane Communities with our residents with Dementia. It is an absolute pleasure to look after them and hearing all about their fascinating lives too.

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Rosie Jeffrey

Senior Care Assistant

Hello, my name is Rosie and I am a Senior Care Assistant here at Melbourn Springs.

I have been working in the care of the elderly for nearly 30 years, joined Barchester in 2020 and am delighted to be part of the team here.

Nothing gives more pleasure than providing the highest level of care to all those residents who have made Melbourn Springs their home.

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Sally Page

Care Assistant

Hello, my name is Sally and I am a Care Assistant at Melbourn Springs. I started my career in the care of the elderly in 2015 and joined Barchester in 2020.

I especially enjoy speaking with our residents about their individual histories and learning all about their lives. I also like to see them enjoy our different lifestyle enrichment activities that happen on a daily basis and helping them all make new happy memories at Melbourn Springs.

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Nathan Edmans

Care Assistant

Hello, my name is Nathan and I am a Care Assistant here at Melbourn Springs. I started my career in the care of the elderly in 2017 and joined Barchester in 2020.

I especially enjoy knowing that I have had a positive impact everyday with each and every one of our residents - ensuring that they receive the best care at all times.

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Leonie Hall

Care Assistant

Hello, my name is Leonie and I am a Care Assistant here at Melbourn Springs. I started my career in the care of the elderly in 2018 and joined Barchester in 2020.

I especially enjoy spending time with our residents and always have their well being at the forefront of my mind. I love to help them settle into their new home, make them feel good and enjoy everyday with us here at Melbourn Springs as we all care for them.

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Sofi Rendell

Care Assistant

Hello, my name is Sofi and I am a Care Assistant here at Melbourn Springs.

I joined Barchester in 2020 and am thoroughly enjoying working with an amazing team and caring for our residents at the home and getting to know their families too.

Providing great care is very important to me and there is nothing else in the world that I would rather be doing – I just love looking after people and making sure they are ok and safe. Our residents always have so many lovely stories too that they kindly share with me and that is truly special.

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Tilly Macgiffin

Care Assistant

Hello, my name is Tilly and I am a Care Assistant here at Melbourn Springs.

I joined Barchester in 2020 and wish I had joined the company earlier – the training is amazing and the standards are incredible.

I have always enjoyed looking after people, have been working in care since I was 15 years old and am very much looking forward to beginning my Nurse training. Making sure that our residents receive the best possible care at all times is what makes me happy and I really enjoy getting to spend time with them and their families too.

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Ashlie Proud

Care Assistant

Hello, my name is Ashlie and I am a Care Assistant here at Melbourn Springs.

I joined Barchester in 2020 and thoroughly enjoy my role looking after our residents and caring for them.

I especially enjoy getting to know our residents and making each day special for them in any way I possibly can.

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Heather Howard

Care Assistant

Hello, my name is Heather and I am a Care Assistant here at Melbourn Springs. I started my career in the care of the elderly in 2018 and joined Barchester in 2020.

Alongside, all of my excellent training at Barchester, I am also working towards my NVQ level 3 in Health and Social Care which I hope to complete soon.

Providing the best care at all times is something that I strive for every single day to ensure that our residents are well looked after and safe at all times.

The team at Melbourn Springs is fantastic and I truly love coming work every day!

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George - the Melbourn Springs Mascot

Home Mascot

“George was born on St George’s Day and is an old boy now at 14 years old. But still has a waggy tail and is a very proud to be named the Melbourn Springs Mascot!”

Thank you for sending us a photo of your beautiful canvas portrait George - what a handsome boy you are!

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01763 722754

All other calls

01763 261974

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards

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