Meet the The Manor Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Carla Bowman

Carla Bowman

General Manager

Hi, my name is Carla and I am the General Manager here at The Manor. Welcome to our website!

I started my nursing career in the NHS. I have years of experience in cardiology, intensive care and A&E nursing. I left the NHS to join the private sector, exploring forensic nursing and other independent care providers. Before joining Barchester, I was the clinical manager for a large independent hospital. My passion to provide high standards of quality care is always at the forefront of what I do.

Barchester’s reputation for providing the highest quality care complements my commitment to provide compassionate and person-centred care. I look forward to leading and empowering a team dedicated to learning and improving the quality of life for our residents. I am also looking forward to developing good working relationships with relatives, commissioning bodies and the CQC.

My last two posts have been in senior management of nursing services.  Both of these services were officially rated as 'Inadequate' by the CQC. Under my leadership and management, they both performed a complete turnaround and are now proudly rated as 'Good'. 

Rachel Herniman

Rachel Herniman

Deputy Manager

Hi, my name is Rachel and I’m the Deputy Manager here at The Manor Care Home. I am a registered general nurse, I started my career in the NHS and have experience in spinal orthopedics, elderly care, elderly frail and dementia care; both in acute and primary care settings.

I further developed into a district nursing role. My years of experience and passion for elderly care led me to the private nursing home sector. 

As Deputy Manager at The Manor, I fully support the General Manager and the staff team; together we strongly uphold Barchester’s values. In my experience I understand the anxieties individuals and their families may experience during the transition to a care home environment and I aim to alleviate those anxieties using a person centred approach.

Safe and person centred care is my passion and I instil this ethos across the home ensuring the best quality of life for our residents is at the forefront. 

Building good relationships and open communication with residents and their friends and family is important to me. Please feel welcome to come in and see me anytime.

 

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Raneesh Devassy

Unit Manager

Throughout most of my nursing career, I have cared for people living with dementia. I started at The Manor in 2019. I enjoy leading an efficient and caring team of staff. There are good systems in place here, that promote person-centred care, which I believe is very important for the quality of life for residents here.

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Sue Iddon

Unit Manager

I have worked for Barchester since 1991, mostly here at The Manor.. I am currently the Unit Manager of Hestercombe. I have always found the work at The Manor very rewarding & varied. We always strive for the very best here!

Marc Chidgey

Lifestyle Coordinator

I have worked at The Manor since 2012, starting out as a kitchen assistant, where I replenished drinks and snacks and assisted in serving meals in communal areas. During this time, outside of the kitchen, I enjoyed meeting residents and took pleasure in seeing their engagement during activities. My interest in resident activities was evident, and I was offered the opportunity to transfer to the activities team.

I love to spend time with residents. I enjoy hearing their stories and finding out what activities interest them. I aim to keep them as active as possible, and my top priority is to instill fun and laughter at The Manor.

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Tina Hayes

Tina Hayes

Receptionist

I have worked at The Manor for over 20 years, starting out as a care assistant in 1997. Passionate about the environment residents live in, I took on the role of head housekeeper in 2010. This position enabled me to make a real difference to our residents' immediate surroundings, and I took pleasure in ensuring their rooms were cleaned to a meticulous standard. 

In 2016, I started to assist on reception. Meeting residents' families and friends is very rewarding, as I have the opportunity to get to know people on a personal level. As a full time receptionist, I look forward to greeting you with a smile and a cuppa. Please do feel welcome to pop in and say hello.

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Brian Merchant

Head Chef

With my team, I aim to deliver first rate dining every day of the week. All our food is cooked from fresh produce, and is of high nutritional value. We are always trying to deliver new and exciting lunches, dinners and desserts.

There's something special about being Head Chef at the Manor; the team is like a big family!

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Renata Gorge

Activities Coordinator

I had the pleasure of joining the team at The Manor in 2018 as a Healthcare Assistant.

An opportunity arose to join the activities team, and I knew it was the role for me! So I now do this 2 days a week and care 3 days per week.

On Mondays, it’s mostly group activities, which is very entertaining for the residents to all be doing activities together.

On Tuesdays, I am currently fully booked in the salon – I offer: hair wash, styling & rollers & blow-dry – of which the residents' joy is priceless!

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Sue Hodges

Activities Coordinator

I joined The Manor in 2010 as a Kitchen Assistant/Chef. I then became an Activities Coordinator in 2013. I really love this role, as it allows me to interact with the residents and get to know them. It is so interesting and moving for me!

Peter Clarke

Peter Clarke

Maintenance Team

Hi, my name is Pete, and I am part of the maintenance team here at The Manor. I joined the home in 2007 and have loved my time here. I am a brick layer by trade, but this environment is a very different one.

I really enjoy the interaction with residents and having banter with them all as I go about the home. I am rewarded when I make a difference to their lives, as such a little thing can make a massive difference to them. In my down time, I enjoy DIY and always have a project on the go.

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Terence Boobyer

Terence Boobyer

Maintenance Assistant

Hello, my name is Terence, but here I am affectionately known as Taz! I joined The Manor in 2011 as the minibus driver and my role slowly grew to include housekeeping, kitchen work and activities. I enjoyed working here and was happy to help in any way I could.  

I have more recently joined the maintenance team and it is our job to ensure the home runs smoothly for all those who live and work here. My job is varied and I enjoy spending time with residents in the home as I go about my daily work. 

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Maria Shaukat

Physiotherapist

I really enjoy my job here because I believe that movement is a medicine that can create a positive change in a person’s physical, emotional and mental well-being. I am passionate about supporting the residents and get such a reward from seeing them improve their mobility.

Sharon Clarke

Sharon Clarke

Care Practitioner

Hello, my name is Sharon and I have worked at The Manor for over 25 years. Needless to say, I love it here! In 2015, I qualified as a Care Practitioner and my new role is challenging as much as it is rewarding. I have always worked in care, beginning on the day of my 18th birthday, and I absolutely love it.

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Ramis Hysenaj

Physiotherapy Assistant

I have been working here at The Manor for more many years as a Physiotherapy Assistant. I really enjoy supporting the residents through exercises, which enables them to gain strength and confidence. I feel I really contribute towards the resident’s quality of life.

Kathy White

Head of Housekeeping

I came to The Manor at the end of May 2020. Since starting here, I feel that the home has a lovely atmosphere and that I, along with the rest of the housekeeping team, ensure this is a beautiful home that the residents can enjoy.

Claudia Astefanoaei

Registered Nurse

Hello, my name is Claudia and I am a Registered Nurse here at the Manor Care Home. I look after Hestercombe unit which is the downstairs unit in the Manor.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01823 230 497

All other calls

01823 336 633

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards

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