Meet the The Manor Care Home team
Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:
Hi, my name is Carla and I am the General Manager here at The Manor. Welcome to our website!
I started my nursing career in the NHS. I have years of experience in cardiology, intensive care and A&E nursing. I left the NHS to join the private sector, exploring forensic nursing and other independent care providers. Before joining Barchester, I was the clinical manager for a large independent hospital. My passion to provide high standards of quality care is always at the forefront of what I do.
Barchester’s reputation for providing the highest quality care complements my commitment to provide compassionate and person-centred care. I look forward to leading and empowering a team dedicated to learning and improving the quality of life for our residents. I am also looking forward to developing good working relationships with relatives, commissioning bodies and the CQC.
My last two posts have been in senior management of nursing services. Both of these services were officially rated as 'Inadequate' by the CQC. Under my leadership and management, they both performed a complete turnaround and are now proudly rated as 'Good'.
Hi, my name is Rachel and I’m the Deputy Manager here at The Manor Care Home. I am a registered general nurse, I started my career in the NHS and have experience in spinal orthopedics, elderly care, elderly frail and dementia care; both in acute and primary care settings.
I further developed into a district nursing role. My years of experience and passion for elderly care led me to the private nursing home sector.
As Deputy Manager at The Manor, I fully support the General Manager and the staff team; together we strongly uphold Barchester’s values. In my experience I understand the anxieties individuals and their families may experience during the transition to a care home environment and I aim to alleviate those anxieties using a person centred approach.
Safe and person centred care is my passion and I instil this ethos across the home ensuring the best quality of life for our residents is at the forefront.
Building good relationships and open communication with residents and their friends and family is important to me. Please feel welcome to come in and see me anytime.
I am a registered general nurse. As a unit manager, I lead my team on the Vivary Unit to provide the highest standard of person-centered care here at The Manor. As a team we aim to improve our residents' quality of life.
My passion is complex care. My team and I, alongside promoting independence and choice, truly strive to make a difference, and always work by Barchester's values.
I have worked at The Manor since 2012, starting out as a kitchen assistant, where I replenished drinks and snacks and assisted in serving meals in communal areas. During this time, outside of the kitchen, I enjoyed meeting residents and took pleasure in seeing their engagement during activities. My interest in resident activities was evident, and I was offered the opportunity to transfer to the activities team.
I love to spend time with residents. I enjoy hearing their stories and finding out what activities interest them. I aim to keep them as active as possible, and my top priority is to instill fun and laughter at The Manor.
I have worked at The Manor for over 20 years, starting out as a care assistant in 1997. Passionate about the environment residents live in, I took on the role of head housekeeper in 2010. This position enabled me to make a real difference to our residents' immediate surroundings, and I took pleasure in ensuring their rooms were cleaned to a meticulous standard.
In 2016, I started to assist on reception. Meeting residents' families and friends is very rewarding, as I have the opportunity to get to know people on a personal level. As a full time receptionist, I look forward to greeting you with a smile and a cuppa. Please do feel welcome to pop in and say hello.
Hi, my name is Pete, and I am part of the maintenance team here at The Manor. I joined the home in 2007 and have loved my time here. I am a brick layer by trade, but this environment is a very different one.
I really enjoy the interaction with residents and having banter with them all as I go about the home. I am rewarded when I make a difference to their lives, as such a little thing can make a massive difference to them. In my down time, I enjoy DIY and always have a project on the go.
Hello, my name is Terence, but here I am affectionately known as Taz! I joined The Manor in 2011 as the minibus driver and my role slowly grew to include housekeeping, kitchen work and activities. I enjoyed working here and was happy to help in any way I could.
I have more recently joined the maintenance team and it is our job to ensure the home runs smoothly for all those who live and work here. My job is varied and I enjoy spending time with residents in the home as I go about my daily work.
Hello, my name is Sharon and I have worked at The Manor for over 25 years. Needless to say, I love it here! In 2015, I qualified as a Care Practitioner and my new role is challenging as much as it is rewarding. I have always worked in care, beginning on the day of my 18th birthday, and I absolutely love it.
John has lived at The Manor since March 2018 and is a true advocate for the Home. John wears his badge with pride and takes his role seriously. He attends interviews with the General Manager and shows perspective new recruits around the home. He also assists in addressing resident meetings and is a voice for others who live in the home. We are very pleased John is on board with the team here at The Manor.
Hi, my name is Charlotte and I am a Senior Care Assistant here at the Manor. I always strive to make sure that I do everything that I can for the residents who live here.
Hello, my name is Claudia and I am a Registered Nurse here at the Manor Care Home. I look after Hestercombe unit which is the downstairs unit in the Manor.
Catherine graduated from the Bristol School of Physiotherapy in 1989 and from Exeter University in 1996, having completed a Masters Degree in Health Studies. She has worked primarily in the NHS in several trusts and specialised in neurological rehabilitation. She completed the Basic and Advanced Bobath courses and is an accredited user of functional electrical stimulation from the National Centre in Salisbury.
What happens now?
Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.
New care enquiry phone lines are open 8am - 8pm
01823 230 497
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