Reviews for Mallard Court Care Home

"Just had a 7week rehabilitation stay I was not sure what to expect but I was very pleasantly surprised. I was cared for very well all the staff they were very good and helped me whenever I needed it. My recovery would not not have been so successful if not for the help and support of everyone at Mallard Court. Thank you"

"Mum was apprehensive about staying in a nursing home even to help me have some respite from caring for her and my husband. Apart from a slight niggle getting the tv to work without loosing signal and her room not having a bedside lamp so she could read. Once these were sorted she settled in and enjoyed her time at Mallard Court. I was pleased when she said she would be happy to return at some point going forward. She also met a couple of other residents, who she sat with at meal time. They all got on and she asked them if they would like her to visit sometime before she returns."

"Lovely place so glad I was made aware of this. Management really good nothing to much trouble. Alway plenty to do with activaties team."

"The home is very happy and homely and all staff are really friendly. Nothings is too much trouble."

"On visiting my step mum I find the staff welcoming and supportive. The staff during sensitive times ie Covid have put health and safety protection in place as I arrive. The home is very spacious and homely including the lounge that looks onto a lovely garden area. As is my step mum's room, which has her personal effects/belongings available either in the bathroom or bedroom having her own wardrobe/drawers/television/pictures all around her. I have witnessed regular varied activities organised to entertain the residents to suit their individual wishes and needs, which I sometimes join in with. I love the openness of the rooms and that doors are open if no personal situation is in place which means I can say hello/engage other residents putting a smile on their faces. The home is situated in a lovely area on the edge of Bridlington which has easy access to Carnaby/Driffield/Beverley/Scarborough and the East Coast."

"We required emergency care for my parents after a nasty fall, by my Mother who was the primary carer for my Father, everything was sorted within a couple of hours, Dad was admitted that day and settled in straight away, he loved the staff, food and surroundings. When Mum left hospital, she joined him in the same room, again no issues at all, from management, admin, catering and care staff. Everyone cared and looked after them. We as visitors were always welcomed and cared for. I think special mention should be made for the night shift who went above and beyond when a couple of medical issues occurred."

"My husband was in the dementia unit. The carers were lovely and tried their best to help my husband. There were not enough of them however and they were run off their feet. Some carers did not know how to do stoma bags or convene attachments. There were sometimes difficulties when agency staff came as they were not knowledgeable about the patients. The regular staff, however, were all very friendly and warm hearted and the food was good."

"We have my mother-in-law at Barchester Mallard Court Care Home in Bridlington and they are one of the best nursing homes I've come across in a very long time. The manager runs the nursing home very well and all the staff are great with my mother-in-law, it's always a very high standard of care, five stars from me, many thanks, keep up the great work."

"I would like to write this review since my mother has been in Barchester Mallard Court Care Home for the past twelve months. The manager, unit manager and lifestyle coordinators have really helped my mum settle in and all the nurses and carers are so good and help my mum and give her the best care possible. I'm so pleased we chose this nursing home, thank you so much."

Mum went in to Mallard Court just after Christmas- before admission, the staff contacted me to find out about mum’s interests, family and food tastes, which I thought was a nice touch. Mum took a few weeks to settle as she was fiercely independent and thought that she was quite capable of being back in her own home - she wasn’t really as she had a terminal cancer diagnosis, was very frail and had a limited time left. As a family, we were delighted with how well mum was cared for, how her medical needs were met, how clean she (and her room) were kept and how the chef tried to tempt her with personally made meals. Mum did eventually appreciate the care that she was given and the kindness she received. In my opinion, Mallard Court is a very well run care home with some truly lovely and caring staff. Thank you to all of you 😊.

"Mum began her stay at Mallard Court, Bridlington, in early January 2024. Sadly, but not unexpectedly, she died in early April 2024. Although fiercely independent and so somewhat resentful of the fact that she now needed full-time care (as she had a terminal cancer diagnosis) Mum soon settled into Mallard and began to appreciate that she was safe, cared for, warm and well-fed. She had many visitors and most afternoons were busy for her. As her son, I was a frequent visitor and soon got to know the staff and formed an opinion of Mum’s new home. We could not have wanted more - Mum was so well looked after in what we felt was an excellent and very well-run care home. There were nurses on hand for any medical problems, she was kept scrupulously clean and her favourite foods were prepared for her as needed. There was daily entertainment provided by the home and her relatives and friends were welcome 24 hours a day. Thank you to all at Mallard - five stars plus!"

"My relative moved into Mallard Court in the last 7 days. Everyone we have met has been friendly, caring and approachable. All needs have been met and nothing has given any cause for concern. My relative is as content as she has been for months, having someone to care for her and knowing that there are lovely staff there to help with her every need. I cannot commend you all highly enough."

Thank you to all your staff at Mallard Court for looking after Brian until he passed away recently. You were all very kind and caring while giving him the nursing care he needed. He enjoyed chatting with the staff and the standard of care was great. I would recommend Mallard Court to anyone who needs residential care.

"Barchester Mallard Court Care Home is a really lovely place with a good standard of modern facilities. The atmosphere was warm and the staff are all very friendly and helpful. They try to make the residents feel at home by making their bedrooms homely with their own belongings. They also do their best to make them as comfortable and well looked after as they can. I would recommend Mallard Court for anyone needing residential care."

My mum has been at this home for about 6 months. I have to say she loves living at Mallard Court. I find the whole team to be kind, helpful and friendly. My mum always says she’s in a posh hotel. Mums husband visits most days and the days he can’t visit the staff always ask how he is doing. The staff, nurses and management are really approachable. Mum is well looked after and the activities lady paints her finger nails and involves her in other activities. There are also regular events and activities at the home and a number of open days throughout the year. I recommend anyone who is wondering what a care home is like to visit and see for yourself. I never thought my mum would like living in a home but she loves it, she sees different people everyday and they always have time for a chat, singalong or a bit of banter with my mum, which she loves.

"Mum has been extremely well cared for and looked after in the home. She has had a new lease of life. She has enjoyed crafting, watching films and dining with her new friends. Mum went in for respite care so I could have a holiday. We realised that she would be better cared for and enjoy more social experiences than she was at home. The staff are all so very friendly, caring and attentive. Thank you Barchester Mallard Court Care Home."

"After looking at numerous care home facilities, we were so happy to visit Mallard Court and immediately felt it was the right place for our mum. The manager immediately did an assessment and helped immensely getting everything into place for Mum to be moved in on August 2nd. Even though it’s only been a couple of weeks, we have been more than happy with the care and support given by all the staff and very impressed with the activities offered every day and how they try to involve Mum in all that is going on. This last Saturday was super fun with the Summer Fair! Thank you to everyone for making one of the most difficult decisions, made easier."