Meet our Activities Coordinator, Steve Moss

Hi, my name is Steve, and I have been a Lifestyle Coordinator at Mallard Court since 2006, and have achieved the NAPA (National Association of Activity Providers) Level 2 Award in Activity Provision in the Care Sector.

We provide a wide range of activities for the people we support, as well as for their families and friends. I also love to have one-to-one chats with residents who like to reminisce about their lives over a cup of tea and some biscuits.

We have our own minibus and have fun days out sight-seeing, having a picnic or going a local pub for a drink and a meal. We also arrange for local artists to provide musical entertainment for everyone at Mallard Court.

Activities at Mallard Court

We provide a wide range of group activities and individual one to one activities to meet our residents needs including musical entertainers, PAT dog visits, minibus outings, themed events and much more!

We take a person centred approach when planning each individuals activities so they can achieve a feeling of self worth and well-being.

We hold monthly meetings with the residents and also regular meetings with their family and friends, discussing any ideas that they may have, and also any problems that their may have. Both of our activities coordinators, Steve and Lynne, have completed NAPA Activity Workers Level 2 Award training, and are continually seeking new ideas so we can ensure life in the home is as varied and interesting as possible. We encourage strong community links with the local schools, colleges and local charities in the community. Steve is supported also by his dogs, Tia, Pebbles and Oscar who give great pleasure to the residents in our home, and can often be seen either on a persons lap or being taken for a walk around the home. Many of the visitors that come into Mallard Court commented that it is so friendly and welcoming.

Life at Mallard Court Care Home

Viva Espana

Residents at Mallard Court enjoyed a taste of Spain when we created a pop-up restaurant in the home's dining area. The area was decorated with bunting and residents were greeted with a glass of sangria on arrival.

The themed evenings are another step to ensure that the dining experience at the home is first class. For many residents, they will have celebrated special occasions by dining out throughout their life time but now their needs have reached a point where getting out of the home is difficult. The pop-up themed evenings are popular and a great opportunity to once again have a full restaurant experience and gives them a sense of occasion.

This activity took place before the coronavirus lockdown.

Hitting the High Notes

Residents at Mallard Court enjoyed an afternoon of singing with local performer, Horace, on the key board.

Horace performed show-stopping classics including 'Over The Rainbow', 'Tomorrow' and 'Isn't She Lovely'. Residents enjoyed singing along to their favourite songs and dancing the afternoon away.

Friends and family joined the residents for the performance and commented on how great it was to see everyone getting involved. A great time was had by all!

Pet Therapy

The residents at Mallard Court recently welcomed some special visitors for an afternoon of pet therapy. The home regularly hosts pet therapy sessions, allowing these four-legged friends to spend a few hours meeting all the residents.

Pet therapy can help reduce stress, anxiety, and depression. It can also increase self-esteem and improve social skills, so everyone was absolutely delighted to have them along. It is very beneficial to those who spend time in their rooms and find great comfort in the visits.

This particular activity is part of the homes 'meaningful activities', where residents have access to a huge variety of activities, all tailored to specific likes and dislikes.

We are rated 'Good'!

Mallard Court passed a recent Care Quality Commission inspection with an overall 'Good' rating after being praised for a responsive, safe, effective, caring and well-led service. The CQC inspected the home on 25th November and 2nd December 2019 and rated the home, run by Barchester Healthcare, as “Good” overall.

The report stated that “staff demonstrated a passion for person centred care and placed peoples’ wellbeing at the heart of their work.” The report went on to say that “interactions between staff and people were natural and showed positive relationships had been developed” Also highlighted in the report was that “staff were committed and passionate about treating people as individuals and responded quickly to peoples’ changing needs.”

Well done to everyone who has made to possible!

The After Hours Trio

Residents of Mallard Court recently enjoyed an afternoon of musical entertainment with ‘After hours Trio’ who bring joy to residents throughout the communty through their live performances.

The concert was organised by Music in Hospitals & Care and was made possible thanks to the generosity of the Joseph and Annie Cattle Trust. The After Hours Trio entertained everyone and all had a great time listening to fabulous tunes.

Birthday Celebrations For Phyllis

Celebrations have been in full swing at Mallard Court as one of its residents reached ninety-six years young in style with an afternoon treat as Bridlington Ukulele Band entertained playing classic tunes for everyone with a good old sing along.

Phyllis was joined by staff, relatives, friends and other residents as she celebrated her birthday. A champagne reception was held at the home and guests enjoyed a special birthday cake made by the home’s chef and a good old sing-a-long to the band. A fun-filled afternoon for everyone!