Meet the Lynde House Care Home Team

As the Acting General Manager, I am responsible for the overall running of Lynde House and assisted in this by a great team of staff.

Although from Scotland, I have lived in Richmond for over 30 years. My career has been in two stages; hospital management where I spent almost 26 years working in acute hospitals including Kingston and the West Middlesex Hospitals and Care Home Management at Lynde House where I have been since 2011.

I have had a long interest and involvement in organising and providing services to older people and I have been fortunate enough to put my experience to good use at Lynde House where we continue to strive for improvement in everything we offer and provide for our residents. We consistently achieve great feedback from residents and relatives on the care and services offered, a significant aspect to this being our low staff turnover and the lovely environment both inside the home itself and the grounds in which it is situated.

Ridel is a qualified nurse and has been a dedicated member of the Lynde House team since 2005. He was named as the Divisional Nurse of the Year in the 2018 Barchester Care Awards, National Nurse of the Year at the Great British Care Awards and recently the Dementia Nurse Award 2025. Ridel is known to exercise his vocal cords with a bit of singing, much to the delight of the residents and staff.

Prem has worked at Lynde for many years and will become a familiar face to all residents and relatives, especially on the first-floor unit.

Any request is never too much for Prem as she is always there to help. Her care and dedication towards our residents don't go unnoticed by staff, residents and relatives’ is the London Region Nurse of the Year 2024, awarded in March at The Great British Care Awards. 

Emma has worked at Lynde House for 14 years. Emma was a Barchester Nurse of the Year in 2016 and for good reason, as she is kind, compassionate and caring to say the least! 

Gitana Norvaisiene is our Life Enrichment Coordinator. She oversees and organises all social activities within the home. Although Gitana only recently took up the Coordinators role she was previously a carer at Lynde House. Within her first year she was honoured with being shortlisted at the National Barchester Awards in the category of Activities Coordinator of the year and also won with her team  of residents and local school pupils the Barchester In Bloom best Flower display

Cristo is our head of maintenance here at Lynde. Cristo takes great pride in maintaining our beautiful home, and ensuring it is the most comfortable environment for our residents. No job is too big or too small!”

Tilly loves his home at Lynde House and enjoys playing with her brother Tommy and having a cuddle with the residents.

Hello my name is Smita and I am the Deputy Manager at Lynde house. I started my career at Lynde as a Registered Nurse back in 2014, I was promoted to Unit Manager and finally Deputy Manager. My role is to ensure that our residents receive the highest standard of care while taking a person centred approach. I offer support and guidance to all Nurses and Carers and work closely with external healthcare professionals. I am also the dementia Champion here at Lynde, I have a great passion for the welfare of the resident's mental health and have been the force behind the success of Namaste Therapy here at Lynde

Ken has worked at Lynde for many years and is our night clinical manager, so he is not seen too often during the working day. He is also our Learning and Development lead for our home.

Ramanjeet joined Lynde House in January 2025. With a strong background in nursing and leadership, Ramanjeet brings both clinical expertise and a compassionate approach to resident care.

Marie has been a valued member of the Lynde House team since 2016, starting her journey as a Care Assistant. Her dedication and warm personality quickly stood out, leading her to take on the role of Admin Assistant, where she became the friendly and familiar face welcoming everyone at the front desk.

In January 2025, Marie stepped into the role of Home Administrator. With her deep understanding of the home, strong organisational skills, and compassionate approach, she continues to be a vital part of our team, ensuring everything runs smoothly while always making residents, families, and staff feel supported and welcome.

Head Chef since 2024, Chef Kingsley has quickly made a lasting impression with a bold approach to flavour and a keen eye for presentation. Blending creativity with precision, their dishes not only delight the palate but also elevate the dining experience visually. 

With a passion for innovation and a dedication to quality, Chef Kingsley continues to set new standards in our kitchen.

Karen was recently appointed to her new position, having previously worked as a general assistant in the home for almost 2 years.

Karen cares passionately about making sure residents' belongings and the environment in which they live are always respected and maintained to the highest Barchester standards.