What our families say

"A fantastic day for residents and family. The staff pulled out all the stops to make this special celebration for everyone. The friendly and caring sides shows through in all the staff in this home."

carehome.co.uk rating: 5 out of 5

"My mother has been at Lethen Park for sixteen months and although it has taken a while for her to settle, I see a peacefulness that never existed when she was in her own home. Ideally, there should be more staff to give each service user the help they need, simple things like being taken to the toilet when they ask, without having to wait until there is enough staff to do so. More activities and stimulation would be a real benefit as would outings."

carehome.co.uk rating: 3.67 out of 5

"Overall my aunt is happy in Lethen Park, the staff are all lovely to her, even when they are extremely busy with residents who require a lot more care. She told me today (Sat 21/10/17) that is was the best ever afternoon she has had since moving to the home, the new activities leader has some excellent and fresh ideas to involve them in and she appreciates it all. Relatives and residents are made to feel very welcome to join in the activities, she is there for us, as well as residents, very welcoming, we know when we are not there she is occupied and joining in some activity. Overall we are happy with the home, the downside is the turnover of staff, hopefully, that might settle down soon, as they are a great team."

Carol F
carehome.co.uk rating: 4 out of 5

"My father settled in without any difficulties. I found the whole experience of putting my father into a care home very emotional. The staff were very supportive and I couldn't have got through without them. This covers the whole team, domestic, nursing, catering, manager etc. My father's needs are always taken care of with care and dignity. Staff make me feel welcome when I visit."

Margaret B
carehome.co.uk rating: 4.08 out of 5

"The staff work extremely hard, it's not an easy job. The furnishings in the rooms are very basic considering it costs my mother £1500 a week. The armchairs in the common room are fabric which is a bad idea because some are urinated on. The staff do wash them (wipe them actually) but I think they should be covered in a waterproof material. New dining tables and chairs in the eating area are ideal."

carehome.co.uk rating: 3.67 out of 5

"Staff are always helpful and found management recently, no dealings at all. Could be doing with a more hands on manager like in the past. Home is needing refurbishment."

Margaret W
carehome.co.uk rating: 3.92 out of 5

"After having spent six months in a psychiatric hospital, my husband was discharged to Lethen Park in March 2017. The initial impression was one of "calm" after being in an environment of very sick people. Like everywhere else, a nursing home depends on caring staff. For the most part, Lethen Park has very caring staff working in very difficult circumstances. Staffing has been stretched during the holiday period and there are a lot of inexperienced staff under training. The priority for them must be kindness and care - this is far more than a job!! I am happy most of the time and if I have any problems I express them and they are rectified. The department could do with more space but residents seem content."

Maureen A
carehome.co.uk rating: 4.17 out of 5

"Staff are always so friendly and cheerful, very welcoming to all visitors and residents even under obvious busy and difficult situations with various residents. They constantly seem to be extremely busy and there have been a few times we have felt there should be extra staff. Overall we are pleased with the home and our relative is happy and content."

Carol F
carehome.co.uk rating: 3.25 out of 5

"Excellent care home. Staff are always friendly, smiling and very helpful. Sometimes I get the impression short staffed especially at weekends though. Mum has settled in well and lots of activities now. Only bad comment I would say is sometimes bathroom not cleaned properly i.e especially the floor but it could be it's cleaned in morning and accidents happen later which is no fault of the staff. Food seems good and varied and alternatives offered. Overall I highly recommend this care home and I think the staff are wonderful that I have met. They are happy and caring and seem to have a wonderful rapport with residents."

Lesley M
carehome.co.uk rating: 4.58 out of 5

"My Mum has been in Barchester Lethen Park Care Home for a few years now and I have had no concerns about her care. The staff are friendly and very capable. My mum settled in right away and was aware of her surroundings before her dementia got too bad. Many of the staff are still there and have been for many years and know my Mum well. I was my Mum's main carer so I know I can visit her and come away knowing she is in good hands. Thank you all so much."

Sheila I
carehome.co.uk rating: 5 out of 5

My daughter and I arranged to visit Lethen Park early in January this year, we received an extremely warm welcome from the Manager and their administrative assistant.

The general manager spent a great deal of time with us showing us around the home, answering all our questions and even mentioning points which we had not even thought of. We were very impressed with their style and manner and by the end of our meeting, my daughter and I had made up our minds that Lethen Park was the future Home for my husband.

We have found ALL the staff at Lethen Park to be approachable, pleasant, caring and always find the time to chat generally and about my husbands well being. I would most definitely recommend Lethen Park Care Home to any of my fellow Carers who I met through Alzheimer's Scotland,and indeed anyone who asked my opinion on Care Homes

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01224 947164

New care enquiry phone lines are open 8am - 8pm

All other calls 01224 782666

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