Reviews for Leonard Lodge Care Home

My aunt is currently a resident at Leonard Lodge, and I can honestly say it’s the most exceptional care home I’ve ever come across. From the moment you walk in, it feels like home – warm, welcoming, and full of genuine compassion.

The staff are absolutely lovely – kind, patient, and attentive to every detail. The home itself is spotless, beautifully maintained, and you can clearly see that every resident is looked after with 100% care and respect.

Having worked in care myself for over 35 years, I’ve seen a lot of homes – but Leonard Lodge truly stands out. It’s by far the best I’ve ever been to. I have complete peace of mind knowing my aunt is in such good hands.

Thank you to all the team for the amazing work you do every day!

"Amazing care. I never wanted mum to go into a home but since being here she is actually happy again . I honestly can relax and know she is well taken care of. Staff really care and get to know the residents. The lady's who run the entertainment side . Completely throw themselves into their role, they know all residents likes and dislikes but more than that they include every resident."

"I first viewed Leonard's Lodge on an open day and was very impressed with the show round. I have been a carer for my brother for 2years but there had been a rapid decline in his health, diagnosed with dementia February 2024, I was advised by his GP to try respite care. I was offered a room at Leonard Lodge for 4 weeks which was successful so the decision was made to make the arrangement permanent commencing 15th May. I have experienced nothing but kindness from all the staff making the transition a smooth one. My brother is enjoying his new home, he is well catered for and safe."

"My eldest Sister 78 who sadly has dementia came into Leonard Lodge on January the 17th 2025 initially for 4 weeks respite care . She is now a permanent resident and has now been in there care for 10 weeks. I cannot praise Leonard Lodge enough. All the staff , management team , facilities , rooms , entertainment & activities ,decor , furniture are superb Top Class . My Sister is a different person after just a short time in residence and is now very happy and contented in her new home. It is a big decision to put your loved one into full time care but would recommend Leonard Lodge in Brentwood to anyone on that journey. My wife and are who are my Sisters full POA for both catagories live 10 minutes away from Leonard Lodge and we sleep easy at night knowing my Sister is getting top class care 24/7 . The staff keep you fully informed if there are any concerns and they deal with things very efficiently . I understand a high tech spa pool is currently being added to improve the facilities"

"Very helpful caring staff."

"We had to put Dad into respite at very short notice and Leonard Lodge Care Home came to the family rescue. All the staff on Memory Lane have made Dad feel very welcome, he settled into the home really quickly, this was helped by the carers and staff being so friendly but very professional in the way they go about looking after him and all the residents, not to mention family members of the residents. I cannot say a bad word about anything to do with Leonard Lodge, we are all very happy."

"My husband is extremely physically disabled and has vascular dementia. He's been a resident in Barchester Leonard Lodge Care Home for thirteen months where he's received efficient, kind and compassionate care from all the staff. The carers and nurses are friendly and approachable if I have any queries or concerns. Always supportive. My husband can join in very few activities but when he's able he's encouraged by the excellent team of activity ladies. He appears content, enjoys the companionship of the staff and eats well - never complains! This all gives me peace of mind. Thank you."

"My mother has been at Barchester Leonard Lodge Care Home in the nursing care section for two years. During that time, she has been well looked after and is very fond of many of the staff. When our family visit, we are always welcomed and enjoy a friendly chat with her carers. We feel if there are any concerns we can raise these with the nursing team or management. There are organised activities that she likes to participate in and now and again she has enjoyed outings in the minibus. Mum says she enjoys the food (it always looks good). She likes to be helped to the garden when the weather is nice. It's a lovely, peaceful area where she can enjoy the flowers, birds and fresh air with other residents she has become friends with. If the weather is bad there are areas within the home she can enjoy outside of her own room."

"My husband was admitted to Leonard Lodge a month ago and so far I have been very impressed with the care he is given. He is always clean and well-groomed. The staff are kind and willing to listen to any concerns. Nothing is too much trouble for them. He settled down surprisingly quickly and his mental state has actually improved. The activities team work hard to provide a variety of events throughout the week and encourage relatives to participate. This keeps the residents stimulated. In addition, they provide occasional outings in the minibus to suitable venues."

"My dad has received great care and has been well looked after ever since he arrived at Leonard Lodge. The staff are very considerate and caring and they work very hard. They try to keep the staff consistent as much as possible , so the residents feel secure and comfortable, being familiar with those who are looking after them. There are a whole range of activities during every week, but not at weekends, and those who are more fit and able can spend time in the garden and go on trips in the minibus. There are also activities which are aimed to include relatives and friends, who are always made welcome and offered care and support too."

"I am very impressed with the care and efficiency of all the staff, good communication over Mum's care and support with any concerns. The manager is polite and has a passion for dementia which requires specialist understanding of a very complex and upsetting illness. The office staff have been helpful and I have felt my concerns have been listened to and actioned. The chef did Mum a lovely tea for her 95th and I know she was touched by this. The activities are varied and Mum has been encouraged to join in, although she cannot remember, she obviously has a good rapport with staff."

"After careful research including talking to management, friends and relations of previous residents and visiting, we moved my wife into Memory Lane. I have found that the management team through all the nurses, carers, entertainers and all the other support staff that look after the residents and their needs are working to a very high standard. I cannot praise them high enough for the high standards they attain and the level of care and friendliness they give to all including friends and relations of residents. Very well done and keep up the excellent work."

I have sung at Leonard Lodge for many years now and it is always a pleasure returning. The staff work extremely hard and the smiles on the residents faces show how much of a happy place it is. 😊 It really is a lovely and friendly home xx

"Mum is well looked after. She seems generally happy and contented. Staff are friendly and attentive and are very patient, especially when dealing with residents who have dementia. There are always plenty of activities taking place."

"Overall, I would recommend this care home. The staff are approachable, helpful and friendly, and I feel that my mother is in a safe place and being well cared for. Relatives and friends are able to visit at any time, which has definitely helped my mother to settle into a different way of life and means that she still feels connected with her family. As a team, I would say that the staff work well together and try their very best to accommodate the individual needs of the residents."

"I brought my cousin to Leonard Lodge Care Home from her home in another area, where I had arranged for her daily care for four years after she had been deemed to have lost capacity. I chose Leonard Lodge Care Home because my aunt had at one time been cared for on the first floor of the home, and I had seen first-hand the care that was given. Another key reason for my decision was the proximity of the home to my own place of residence. I find the staff who work on Memory Lane at Leonard Lodge to be very kind and helpful to residents, and their general care of them and the preparation of clients for their day to be exceptionally good. My cousin’s happiness is of paramount importance to me. I know from asking her about her life at Leonard Lodge that she is comfortable staying at The Lodge. I can also see from my own visits that she has happily settled on Memory Lane."

"We are grateful for the end-of-life care Mum received. Staff were accommodating with Mum's needs, caring and friendly. Mum was unable to utilise the facilities as she was bedbound but Mum was made comfortable, pain-free and encouraged and assisted with food/drinks. As frequent visitors, we witnessed card and board games between residents/visitors and gatherings of people in the garden - it was nice, summery weather. Everyone we encountered, staff, residents and visitors, seemed to be happy. Barchester Leonard Lodge Care Home is a happy place. Well done all."