Reviews for Latimer Court Care Home

"My father had a relatively short stay in Latimer Court, approx 6 months. During this stay, however, the management and staff did everything possible to cater for his every need. The home had such a lovely homely feel and the staff really got to know my dad on a personal level. They spent time with him and got to know him and all about his past and family. The home was immaculately clean. The food was first-class. I would not hesitate to recommend this home or consider using it again if the need arises."

"The staff at Barchester Latimer Court cared for my mother with dedication, respect and kindness for nearly four years. They were particularly compassionate at her death in November 2024. We greatly appreciated the skill, good judgement, hard work and caring of the staff across every department. We felt part of a welcoming, warm community, and I can recommend Latimer Court highly."

Although my Father had a relatively short stay at Latimer Court, the Management & Staff there ensured that his stay was as comfortable & enjoyable as possible.

Our Family felt that the Staff went above & beyond with the care and attention they gave him - always smiling and pleasant and endeavoured to help whenever.

They really got to know my Father on a personal level and spent time with him whenever they could.

The food & accommodation were really first class and our Family were welcomed into the Home, which had a lovely 'homely' feel to it.

We cannot recommend this Home highly enough, & would not hesitate to use again in the future if the need arose.

Stanley 'Porky' Jennings Family

"My friend has received excellent care from all the staff on Grosvenor Wing. From the way his beard is beautifully trimmed to the staff ensuring he has classical music playing on his CD player, they care and respond to his needs as an individual. My friend is no longer able to verbalise requests or wants but his happy demeanour and the affectionate way the staff talk about him and treat him, show real care and consideration of him. The same teams have looked after him for nearly a year now, very low staff turnover, excellent."

"My wife stayed for two weeks to give me some respite. She was extremely well looked after and enjoyed her stay as there were plenty of things going on to occupy her at all times. All the staff were wonderful and most caring."

"My brother has been a resident since September last year, we are so pleased with his care. Everyone in Latimer Court are so kind and caring. We had a wonderful afternoon on Saturday 27th January 2024 celebrating my brother's 75th Birthday. A very big thank you for the time it took to decorate the room, the lovely cake and the care given to us all, you made his day so special. Thank you."

So grateful to everyone at Latimer for the care, respect, and affection that was shown to my Dad. We know without doubt that he felt safe with you, and his last 2 years were as good as they could be because of you all. Thank you for feeling like family throughout this tough journey. Thank you for the support, understanding and kindness. We can look back with many happy memories because of all your efforts. You all deserve the best things in life.

If you are in need of specialist dementia care for a loved one. I would highly recommend you visit Latimer. The staff genuinely care and your loved one will be treated with respect and dignity.

"My husband has been a resident in nursing care for the last ten months - what a good choice it's been. Staff have been exemplary in providing round-the-clock care for his comfort and safety. The food choice quality and abundance are heartly enjoyed by my husband daily! I visit daily and always find Latimer Court a friendly and welcoming environment."

Latimer court are fantastic, forever going above and beyond to make sure the residents still get to enjoy many of lifes pleasures. Dan is brilliant, on Sunday he arranged a fireworks evening. To say it went off with a bang would be an understatement. It was fabulous, so much effort and care went into ensuring all the residents got to see the fireworks. A brilliant display enjoyed by everyone, made even more special to see family members attending too. My Nan was sat on her patio watching the fireworks with the biggest smile on her face. Our family all left feeling so lucky to have been able to share that moment with Nan. It's a memory we will cherish forever. Thank you Dan & Latimer court for always taking such good care of everyone.

If anyone is needing to make that difficult decision to send a loved one to a care home please consider Latimer Court, you will not be diassapointed. A spotlessly clean home full of love, laughter and wonderful care.

"My dad came to the home in March 2023, he was a little confused and apprehensive about the move, but with the management team and all the staff with their caring attitude Dad quickly settled. He is happy and content in his room and surroundings all the staff are so friendly and treat him with dignity. His quality of life is great, he loves his meals and gets involved with the activities. So pleased Dad is at home at Latimer Court."

"Latimer Court, the staff are outstanding. A member of staff was fantastic in organising the Coronation activities, brilliant. The staff on all units are wonderful but especially in Grosvenor Unit. They are so efficient, kind, caring and so patient. Cannot thank them enough for looking after my husband."

"My husband became a resident of Latimer Court in November 2021. From the very start of our journey walking through the front door, we have been treated like family. When I visit my husband, his face lights up when a member of staff approaches him - be it the cleaner, housekeeping, maintenance, carers or nurses, always lots of smiles and hugs. All the rooms/lounges/dining rooms and public areas are spotless. The food is excellent - very varied menu. I have eaten with my husband on several occasions Christmas/Easter/Valentine's Day etc and the staff go out of their way to make the occasion special. This weekend was no exception - King Charles III Coronation - what a weekend - the activities coordinator went out of his way to make it extra special. I simply cannot recommend Latimer Court enough - all staff from the bottom to the top are exceptional, and I have peace of mind knowing that my loved one is well looked after loved!"

"My aunt has joined the Barchester community very recently and I have thus far found her care since her transition from hospital to be an extremely positive one. Her individual care plan has been meticulously tailored to her needs and reviewed regularly, the 24-hour care is well documented in the transparent record keeping and the relationships being built with her caregivers has given me complete peace of mind. I would not hesitate in recommending Latimer Court to other families who find themselves with difficult decisions to make, the management are able to allay fears and welcome questions from family members - prior to transition familiarisation visits are welcomed by the management team which supports family members with their decision making."

"My brother has been a resident at Latimer Court for the last two years until his passing. He needed nursing care from the outset for a badly broken shoulder that would not mend, and other disabilities including progressive dementia and loss of all mobility towards the end. Both the general and nursing care that he has received has been exemplary, as has any necessary communication with staff and management as I live in Surrey. Whenever I have visited I have found the facilities spotless and the staff welcoming, informative and helpful. I am extremely grateful for their tolerance, kindness and professionalism and have no hesitation in thoroughly recommending this care home."

"Mum found her way to Latimer Court after an emergency placement. Mum had dementia and had hardly left the house prior to her referral. The home is like a 5* hotel, the lounges are beautifully decorated with comfortable chairs, sofas and fireplaces, and there are plenty of books and DVDs etc for the residents to engage with. The dining facilities in each unit are bespoke and open to residents and visitors, at all times for drinks. She settled in amazingly quickly and the staff had an amazing bond with her in no time at all, She loved a particular member of staff who Mum called her best friend and spent time with the lovely lady who organises the activities. I visited at all different times of the day and early evening and was always pleased to see that the facilities were immaculately clean and the staff were always so friendly and the residents were beautifully presented. Special thanks go to the manager and her team who moved heaven and earth to ensure Mum's last few days were spent as she wanted them."

"My brother was in the care of Latimer Court for a very short while, at all times he and I were treated with the utmost kindness and care. He could not have received better attention anywhere. He died with dignity and compassion from the staff. I will always be glad that I chose Latimer Court, the atmosphere of a very caring home was striking."

"I cannot speak highly enough about the care that my mother received at Latimer Court. It was heartbreaking to have her admitted, but the staff quickly won our trust. Nothing is ever too much trouble for them and every request is met with willingness. The layout and facilities are excellent for a patient with Dementia, and we quickly realised how much safer mum was than in her own home. The staff are so caring and ensured that mum was always involved in appropriate activities, even in the later stages of Dementia. The staff are meticulous and communicate brilliantly with family. Latime Court is clean and hygienic. The maintenance staff are excellent, the food is tasty and varied and the hairdresser is a gem. The GP is always on hand, so medical care is more accessible than at home. The turning point for me was when I arrived unannounced and could see my mum in the distance. The carer with her didn't know who I was, but she was treating mum as tenderly as if she had been her own grandmother."