What our families say

We score 9/10

10 Reviews

Requires improvement

07 November 2017

View the reportView our response

"We needed to stay away for a few days because we were having a wet room put in place. We found everyone at Latimer Court to be so kind and helpful, it put us at ease straight away. If we should need a time away again, Latimer Court would be the first call we would make."

Jean W
carehome.co.uk rating: 5 out of 5

"I come in every day. Everything is good. If it isn't I highlight it to a member of staff."

carehome.co.uk rating: 4.33 out of 5

"At a very difficult time, whilst desperately searching for a "safe", suitable home for my wife, Latimer Court was recommended by a friend of a friend. My wife is now resident at the care home and has settled really well. At only 62, we needed to be sure that my wife was safe and secure. The management, staff and all connected with Latimer Court have made the transition from hospital to the home as stress-free as it could possibly be. I would be very confident in recommending to others this care home."

Ivor W
carehome.co.uk rating: 4.83 out of 5

"If today (28th Aug) can be maintained I would mark the food excellent. Previous to today it would only be poor. The food was letting your whole excellent establishment down and unless today's better standard is kept I would hesitate to give a personal recommendation."

Dennis E
carehome.co.uk rating: 3.91 out of 5

"I came home from Latimer Court feeling much better for the care and attention I received there. The surroundings were lovely, the garden and patio extremely nice on a sunny day and all the facilities were excellent. Food and drink were reasonable (I believe it was the chefs holiday). The staff were friendly and helpful and helped to make my stay enjoyable."

Ena E
carehome.co.uk rating: 4.17 out of 5

"The moment I telephoned and spoke to admin, then the manager, I was very impressed with the support and quick service for my mother who has dementia. On arriving at the home to see my mom, all staff made us welcome and introduced themselves. The dementia journey has been made more bearable for the family and mom is safe."

Anne W
carehome.co.uk rating: 4 out of 5

"Staff are always helpful when needed. Exercise classes are super. All rooms are cleaned every day. Latimer Court, in my opinion, is such a super place to live in."

carehome.co.uk rating: 4.17 out of 5

"Service and staff are very helpful, cheerful and always ready to help. I have no complaints. Room is very comfortable and entertainers and demonstrations i.e. Exercise classes are most enjoyable, also flower arranging."

carehome.co.uk rating: 4.83 out of 5

"I feel very comfortable and am being very well looked after. The staff are all very pleasant and seem to be of a very high calibre, as is the food. One day when the main meal was not to my taste, the Chef prepared an alternative for me."

David W
carehome.co.uk rating: 4.92 out of 5

"My mother has been staying at Latimer Court for several weeks, the care she has received is 1st class. The staff on her unit are wonderful in every respect, from the cleaners to nurses. I would not hesitate to recommend Latimer Court to my friends (and have), mom's G.P. and her social worker. A big thank you to all at Latimer Court."

Sue O
carehome.co.uk rating: 5 out of 5

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