Meet the Latimer Court Care Home Team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Donna Tustin

General Manager

Hi, my name is Donna and I am the General Manager here at the home. Welcome to our website!  

I started my Barchester journey in 1998  as a care assistant. I completed my Diploma in nursing in 2004 and have  progressed through different positions within the company. I am passionate about providing exceptional care and my philosophy is every day is an opportunity to make a difference. My aim is to ensure that our residents feel safe and secure and have a  meaningful and happy life. Please come and see me, my door is always open!

Becky Ward

Administrator

Hi, my name is Becky, I am the Home Administrator. I joined the Latimer team in January 2024. Before working at Latimer Court, I worked for over 9 years in front line child protection, safeguarding babies and young children as well as offering support and guidance to families. In my spare time outside of work, I enjoy going to the gym, reading and holidaying in the sun!

Within my role I support Donna and the wider team, carrying out various administrative tasks including general enquiries, residents contracts and paperwork, staffing rotas and recruitment.

Alongside Danni, I am often the first point of contact for families looking for the right home for their loved one. I understand that this can be a difficult and overwhelming time for some and want to offer reassurance that we are here to answer any questions you may have and support you in any way we can.

My door is always open so please pop in and say hello if you are passing.

Cheryl Higgs

Activity Lead

Hi my name is Cheryl and I am the Activity Lead and I have worked at Latimer Court since 2024. I am passionate about my role and I really enjoy organising the activities and most importantly seeing our residents participating and having a fabulous time. I organise outings and events which the residents enjoy best and I also involve the community to take part.

Outside work, I have a son and I enjoy family time, particularly outings! I have a keen interest in horses and I previously owned one and enjoyed show jumping, nowadays I prefer watching and keeping my feet firmly on the ground!.

Jonathan Maine

Head Chef

Hi my name is Jon, and I have worked as a Chef since 2011, particularly in care homes since 2014.

I have qualifications in Professional Cookery and as a Senior Production Chef.

I love working at Latimer Court and getting to know our residents so that I can provide healthy and nutritious meals based around each residents individual like and dislikes.

Richard Kelly

Maintenance Manager

Hi, my name is Richard. I have been based at Latimer Court from when the home first opened in 2013. I am a qualified electrician and this has been invaluable. My role is to ensure that the home is a safe and well-maintained environment for all. I love being able to help in anyway that I can, from repairing a resident's TV to taking them out for the day as the mini bus driver.

Dawn Goodway

Head Housekeeper

Hi, my name is Dawn, I joined Latimer Court in 2014 as a Housekeeper before being promoted to Head Housekeeper in October 2017. I lead the housekeeping and laundry teams, ensuring that all areas of Latimer Court are clean, tidy and well-presented creating a lovely home for our residents. 

Margaret

Resident Ambassador

Meet Margaret one of our resident ambassadors, she has lived in Worcester for most of her life and lived in the same house for over 60 years.  She worked at a local newspaper as a receptionist for over 20 years. Margaret loves spending time with her family and also looks forward to our 'Knit & Natter' group every week with her friends at Latimer Court. 

Phillip Randall

Resident Ambassador

Meet Philip, one of our residents ambassadors, Philip and his wife Marion both live at Latimer Court and they particular enjoy the garden where Philip has a keen interest in the flowers and the tomato plants are his speciality. Philip worked as a meat inspector at a factory in  Worcester for many years before his retirement. Philip enjoys football, golf and other various sports and he also enjoys visits from his family.