Meet the Hyacinth House Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Caroline Bacon

General Manager

Hi, my name is Caroline, and I am General Manager here at Hyacinth House. Welcome to our website!

I joined the home in 2019 and qualified as a nurse in 1986. I enjoy having the best of both worlds: the hands on with the residents and managing the home.

Natasha Andrews

Care Practitioner

Hello, my name is Natasha Andrews and I'm the Care Practitioner here at Hyacinth House

Nicusor Munteanu

Head Chef

Hello, my name is Nicusor Munteanu or Gabby as my friends call me, I'm the head chef here at Hyacinth House

Vivien Miklos

Activities Coordinator

Hello, my name is Vivien Miklos and I joined the home in 2020. I enjoy the varied aspects of the role and watching the reactions of the resident when they engage in activities

Pedro Lagarto

Head of Maintenance

Hello, I'm Pedro, the Maintenance Manager here at Hyacinth House, I joined the home in 2020 and enjoy the everyday challenges that arise and the interaction with the residents whilst maintaining their rooms.

Carole, Andzelika, Kelly, Danielle, Jackie, Elena

Care Team

This is just some of the fabulous care team here at Hyacinth House.Making sure that each and every resident is happy, healthy and well looked after. They do such a great job every day.

Svetozar, George

Kitchen Team

The head chef is lucky enough to have a great team behind him. With a wealth of knowledge and lots of enthusiasm they make sure the kitchen and beyond run smoothly and help create lots of great dishes for our residents to enjoy.

Wendy, Amalia

Housekeeping Team.

Hyacinth House prides itself on the cleanliness of the home. This would not be possible without our dedicated team. Here is just some of them that make sure not only the home is clean but that all the residents laundry and the homes linen is washed pressed and ready every day.

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm


All other calls

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards