It's a full year since my mother passed away. I'm a bit embarrassed at how much time has elapsed. Now with Christmas fast approaching, it has given me the impetus to write the letter I intended to write many months ago. I just wanted to say a big thank you to you and your team for looking after my Mum for the two years she was at Hunters. Your care home seems to me to be about as close as one could get to an extended family environment. Even though my Mum was not always clear about where she was, especially as her Alzheimers worsened, I could see that she was basically happy, and well cared for. As you know, I dropped in regularly, and I was always very impressed by your staff at all levels. Unfailingly upbeat despite the pressures of the job. One paricular incident has stayed with me, and I will always remember it. On what turned out to be my mother's last day, my wife and I dropped in without warning to spend some time with her. I noticed that although she was not really conscious, and was breathing with difficulty, her hair had been recently combed. I pointed this out to my wife, and just at that moment one of your junior staff happened to be passing the door, heard my comment, and said " oh, that was me, I sat with her for half an hour, chatting to her, and while I was here I combed her hair". An hour or so after we left, Brenda phoned to say that my mother had passed away. I think this little incident says a lot about the culture at Hunters. Clearly, my mother was in good and caring hands, right up until the end. Please pass on to your team the message that my wife and I really, really admire the job they all did, looking after my mother in her final years.