Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Kathleen Ortiz

General Manager

Hi, my name is Kathleen and I am the General Manager here at Hunters. Welcome to our website!

I am a registered nurse from the Philippines with over twenty years’ experience, both in academic and clinical settings. I have a great passion for psychiatric nursing and preventative nursing.  

I came to the UK In 2009 and started my career in health and social care as a carer and have progressively climbed the ladder to become a UKRN. I have successfully managed and turned around numerous care homes to become fully compliant with national standards and became an Area Compliance Manager, where my role was to focus on supporting care home managers.

I am passionate about delivering high quality, person-centered care to residents and advocate family involvement in their care. I always aim to ensure that our care home will be residents' ‘home from home’, where they can live fully and comfortably.

I joined Barchester in 2018 and I can’t wait to get to know each one of you, so that together we can create the best home, where every resident and family member would love to come ‘home’ to.

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Ciprian Groza

Deputy Manager

Ciprian Groza is the Deputy Manager at Hunters. He started nursing in 2012 in A&E, later moving to Swindon to work as an RGN. He has been at Hunters since April 2018. He monitors and maintains care standards within the home to ensure best practice and the delivery of excellent care. He oversees clinical practice and provides support and supervision to registered nurses and the care team. Ciprian aims to build a strong and dedicated team to provide person-centred care for all residents, where they are treated with respect and dignity.

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Anca Chis

Clinical Lead for General Care

Anca joined the team at Hunters in 2019 as Clinical Lead. She has over five years’ experience in senior nursing positions in elderly care. Anca aims to lead her team by example and deliver excellent levels of care whilst maintaining the high standards at Hunters. Anca is focused on ensuring that the care team work in a person-centred way and treat each resident as an individual with dignity and respect.

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Hayley Whelans

Clinical Lead for Memory Lane

Hayley has worked at Hunters for over fifteen years, initially working as a carer before taking a break to gain her nursing qualifications. Hayley returned to Hunters becoming a key member of the team. Hayley has only ever worked on Memory Lane and could not see herself working anywhere else. Hayley loves working with the residents and the care team and aims to provide a safe and stimulating environment for everyone to live and work in whilst promoting the values of dignity and respect for all.

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Ramona Gherendi

Clinical Lead for Nights

Ramona Gherendi is the clinical lead for nights at Hunters. Ramona joined the home in February 2018. She completed her nursing qualifications in 2004 in Romania, and went on to work as an anaesthetic nurse. Ramona moved to the UK with her family in 2011, going on to work as a registered nurse and in nursing managerial roles. She loves working with the elderly and especially enjoys working at Hunters, as she feels all of the residents are treated with dignity and respect.

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Ron Bennett

Resident Ambassador

Ron spent his life travelling the world and has a wealth of experience to offer Hunters in his role as Resident Ambassador. Ron represents residents at monthly meetings and in the day-to-day running of the home, ensuring that they have a say in things, such as the menus and the types of activities on offer.

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Top Parnell


Top Parnell previously worked at Hunters as an Admin Assistant. A valued member of the team, Top has recently stepped into the role of Home Administrator.

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Steve Chamberlain

Activities Coordinator

Steve has worked at Hunters since 2011 and manages activity provision in the home, from the weekly quiz and daily activities to theme days and musical entertainment, in addition to larger scale events involving the local community, such as the annual Summer Fête.

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Ann Paget

Head Chef

Ann Paget is the Head Chef at Hunters. Ann has a varied background in catering, previously working as a school catering chef for seven years. Ann started initially at Hunters as part of the care team, before moving to the kitchen as an assistant, followed by a position as sous chef, and finally working her way up to Head Chef.

Ann aims to provide the residents at Hunters with good quality food, delivering meals that suit every taste and dietary requirement. She is happy to speak to individual residents regarding their preferences to ensure the kitchen offers a person-centred, high quality service.

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Darren Jones

Head of Maintenance

My name is Darren Jones and my main background is in hospitality as a Maintenance Supervisor, planning and running projects. Prior to this, I spent three years as an electrician. I am also the primary carer for my son, who has Autism, which has given me great insight into the care sector. My aim is to provide residents, their families, staff and visitors with a safe and welcoming home in which to live, visit and work.

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Paula Hedges

Head Housekeeper

Paula is the Head Housekeeper at Hunters and has been part of the team since 2018. Paula aims to provide a safe, clean and welcoming environment for all at Hunters, whilst making time for our residents and listening to their individual needs, providing them with that personal touch to make Hunters truly feel like home.  

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Jennie McKenzie


Hairdresser Jennie McKenzie has worked at Hunters for the last four years, making sure residents at our home are pampered and look their best.

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Pet Therapy Dog

Mayhem has been faithfully visiting Hunters since 2014, providing residents with comfort and pleasure, and making a real difference to their lives.

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