Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Kathleen Ortiz

General Manager

Hi, my name is Kathleen and I am the General Manager here at Hunters. Welcome to our website!

I am a registered nurse from the Philippines with over twenty years’ experience, both in academic and clinical settings. I have a great passion for psychiatric nursing and preventative nursing.  

I came to the UK In 2009 and started my career in health and social care as a carer and have progressively climbed the ladder to become a UKRN. I have successfully managed and turned around numerous care homes to become fully compliant with national standards and became an Area Compliance Manager, where my role was to focus on supporting care home managers.

I am passionate about delivering high quality, person-centered care to residents and advocate family involvement in their care. I always aim to ensure that our care home will be residents' ‘home from home’, where they can live fully and comfortably.

I joined Barchester in 2018 and I can’t wait to get to know each one of you, so that together we can create the best home, where every resident and family member would love to come ‘home’ to.

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Ruth Holness

Deputy Manager

Ruth is an RGN and is the Deputy Manager here at Hunters. She monitors and maintains care standards within the home to ensure best practice and the delivery of excellent care. She oversees clinical practice and provides support and supervision to registered nurses and care team members.

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Ciprian Groza

Head of Care - General

My name is Ciprian Groza and I started my nursing career in 2012 in A&E, later moving to Swindon to work as a registered nurse. I have been at Hunters since April 2018; my aim is to build a strong nursing and care team to provide quality, person-centred support for all residents, where they are treated with respect and dignity.

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Ron Bennett

Resident Ambassador

Ron spent his life travelling the world and has a wealth of experience to offer Hunters in his role as Resident Ambassador. Ron represents residents at monthly meetings and in the day-to-day running of the home, ensuring that they have a say in things, such as the menus and the types of activities on offer.

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Top Parnell


Top Parnell previously worked at Hunters as an Admin Assistant. A valued member of the team, Top has recently stepped into the role of Home Administrator.

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Steve Chamberlain

Activities Coordinator

Steve has worked at Hunters since 2011 and manages activity provision in the home, from the weekly quiz and daily activities to theme days and musical entertainment, in addition to larger scale events involving the local community, such as the annual Summer Fête.

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Guido Desserafino

Head Chef

Guido is proud of his Italian heritage, and he has been working as a Head Chef since 2010 in the restaurant and hospitality sectors. Guido enjoys a new challenge and aims to bring quality and passion to his role.

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Darren Jones

Head of Maintenance

My name is Darren Jones and my main background is in hospitality as a Maintenance Supervisor, planning and running projects. Prior to this, I spent three years as an electrician. I am also the primary carer for my son, who has Autism, which has given me great insight into the care sector. My aim is to provide residents, their families, staff and visitors with a safe and welcoming home in which to live, visit and work.

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Jo Tibbles

Head Housekeeper

Jo Tibbles is our Head Housekeeper and has worked at Hunters since 2000 in care and catering. She has a wealth of experience and knowledge of the home and loves interacting with the residents when she can.

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Jennie McKenzie


Hairdresser Jennie McKenzie has worked at Hunters for the last four years, making sure residents at our home are pampered and look their best.

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Pet Therapy Dog

Mayhem has been faithfully visiting Hunters since 2014, providing residents with comfort and pleasure, and making a real difference to their lives.

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