"Hickathrift House is an excellent care home. My mother is 97, has dementia, is virtually blind, very deaf and has long-term arthritis.
Not surprisingly Mum can be quite difficult at times but the staff at Hickathrift have always been understanding, approachable and responsive, very caring, absolutely professional and a pleasure to work with. There always seems to be a good team approach by the staff whenever I raise issues or questions. Of necessity, the staff work on a shift system and are very good at handing over when coming on and off duty. If on occasion, the senior I approach has just come on duty and I know there have been issues ongoing concerning Mum, they are very good at being up to speed with whatever the situation is."
carehome.co.uk rating: 4.33 out of 5