Meet the Hickathrift House Care Home Team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Paula Colman

General Manager

Hello, my name is Paula and I am proud to be the General Manager here at Hickathrift House. I joined Barchester in 2015 and my background is actually Nursing. 

As an experienced home manager, I fully understand how difficult the transition into new surroundings can be which is why my highly qualified team and I are committed to fully support you and your family throughout this journey and always.

I am passionate about our residents being safe, making them happy and enabling them to lead fully enriched lives whilst always receiving the highest quality of care.

One thing that I feel is really important is offering residents a lot of personal choice and as Hickathrift House is their home they have the right to choose what goes on here!

I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and provide them with support when they need it.

Our team here at Hickathrift House are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention - thus in turn enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.

I look forward to welcoming you to Hickathrift House very soon!

Sarah Sage

Deputy Manager

Hello, my name is Sarah and I am the Deputy Manager here at Hickathrift House.

I started my role at Hickathrift as a night carer in 2011, and have worked my way up through the roles since this time such as senior carer, Night Manager and now Deputy Manager at the end of November 2022.

I am very passionate about my job, and love to know that every day I come into work I try my best to impact positively on the residents wellbeing. Knowing that even the smallest of things such as a quick hello or a smile can improve their day greatly as well as mine. I am enjoying getting to know the families and friends which working 11 years on nights you can miss.

I am extremely dedicated to ensuring the best for all of our residents in all aspects of their care, and with the excellent support from all of staff here at Hickathrift it doesn’t feel like a job at all.

Donna Welby

Head of Memory Lane Community

Hello, my name is Donna and I am the Head of our Memory Lane Community at Hickathrift House.

I joined the home team in 2015 - it was my first time working in care of the elderly and I have never looked back. The feeling of doing something so fulfilling and providing the best possible care is priceless. Over the years I have worked up through different roles and am delighted to be the Head of our Memory Lane Community at the home.

I always have our residents at the forefront of my mind and their well-being is of utmost importance. My colleagues at Hickathrift House and residents really have become an extended part of my family and I feel privileged to be a part of it!

Kerry Ann

Head of Residential Community

Hello, my name is Kerry Ann and I am I the Head of our Residential Community here at Hickathrift House.

I joined Hickathrift House in 2018 as a Senior Care Assistant and then became the Head of the community in 2020. 

During my career, I have gained my NVQ 2 and 3 in Health and Social care for adults and firmly believe the care I give to our residents should be the same as if they were my own family. 

I like to make myself approachable to all our staff, residents, and their families. There really in no place I would rather be and I love working alongside the team here at Hickathrift House.

Louise Meadows

Louise Meadows

Head of Residential Community

Hello, my name is Louise and I am the Head of the Residential Community at Hickathrift House. 

I started at the home in May 2018 and during my career, I have worked hard to gain an NVQ 2 and 3 in Health & Social Care. 

Ensuring that our residents receive exemplary care is absolutely paramount to me in addition to maintaining high standards of health and safety for each an every one of them and their families. It is our duty that they are all treated with respect and we collectively enable them to live in an environment that feels safe and homely.

The best thing about Hickathrift House is that it really is like a home from home and our residents love living here which really means a lot.

Tracey Hills


Hello, my name is Tracey Hills and I have been part of the Administration team here at Hickathrift House for 12 years. I enjoy helping people and advising them where I can. 

I have been part of the team at Hickathrift House for 26 years covering different job roles including Deputy Manager. I would like to think that I am a friendly and approachable person and look forward to meeting you when you visit our home very soon!

Kanita Oakey-Kierman


Hello, my name is Kanita Oakey-Kierman and I have been part of the the Administration Team here at Hickathrift House for the past 12 years.

I have worked at Hickathrift for over 27 years. During this time I have been a Care Assistant and Senior Care Assistant - once I had my children I changed to the Administration role which I really do enjoy.

I am here to ensure that our residents and their families are fully supported and I it is a real pleasure to meet and greet all of the visitors and guests to our lovely home.

Having been at Hickathrift House for such a long time, I feel very attached to it and all of the home's community friends that have been made over the years too!

Kat Colangelo

Activities Lead

Hello, my name is Kat and I am the Activities Lead here at Hickathrift House.

Since 2017 I have been working in the field of well-being and I am passionate and enthusiastic about enriching all our of residents' quality of life. 

As the Activities Lead at Hickathrift House, my focus is learning about each of our resident's likes and dislikes and supporting them to remain receptive and active in addition to supporting them to engage with our local community friends.

I organise activities to stimulate the mind, body and soul in an enjoyable, comfortable way. My aim is to diversify and increase activities ensuring that there is something for everyone - from Wine and Cheese events, excursions on our home Mini Bus as well as individual bespoke person-centered activities.


Nigel Coleman

Head Chef

Hello, my name is Nigel and I have been the Head Chef here at Hickathrift House since 2011. 

I am responsible for ensuring that our seasonal menus are varied, the food is superb, our desserts taste like Grandma used to make - and our residents' diets offer the choice, nutrition and quality that we pride ourselves on. 

All of the meals we prepare at Hickathrift House are cooked from fresh using the very best seasonal produce. We set our standards high here and always cook to meet the needs and desires of those we support here at the home every single day!

Gerry Horobin

Head of Maintenance

Hello, my name is Gerry and I joined the team here at Hickathrift House in 2012.

I started as the Gardener and have always assisted with maintaining the home - becoming the Head of Maintenance here in 2022.

I am responsible for all aspects of our home maintenance and Health and Safety at Hickathrift House whilst ensuring our residents home is just how they want it.

Chantelle Codona

Head Housekeeper

Hello, my name is Chantelle and I am the Head Housekeeper here at Hickathrfift House.

The Housekeeping team and I strive to deliver and maintain the highest level of cleanliness and standards throughout our home each and every day.

I love getting to know our residents, their families and enjoy listening to all their amazing stories too! This is their home and it is an absolute pleasure to work in it.


Resident Ambassador

Hello, my name is Barrie, I moved into Hickathrift House in 2021 and have a great relationship with staff and residents here. I became the resident advocate for Hickathrift House in March 2022. 

I like to help residents express their views and be a friendly ear when they need it. Should there be any areas of our life here that anyone would like to discuss or suggest, such as nutrition, activities or cleanliness, please contact me and I shall bring it to attention at the next Residents Meeting.

Ann Johnson

Home Hairdresser

Hello my name is Ann and I am the home Hairdresser here at Hickathrift House.

I am a fully qualified local hairdresser with years of experience of salon and mobile hairdressing. 

I fully understand the varied needs of individual residents and know the importance of how the trip to the salon can make someone feel. Whether it is a Trim, Perm or  Blow-Dry, I am in the home salon every Thursday and look very much forward to meeting you!