Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Care homes and elderly care from Barchester Healthcare

Jackalynne Shields

General Manager

Hello, I am Jackalynne and I am very proud to have been appointed the General Manager of Hickathrift house in September 2016.

Prior to joining Hickathrift House, I worked for the same company for 15 years, starting out working part time in an independent hospital. Over the years I have worked at various different sites, and in wide-ranging roles gaining experience working with diverse teams and customers. My drive has always been to ensure that the service I deliver is of a high quality and person centred. 

I strive to enhance and improve the lives of those we support by delivering personalised high quality service to our residents. One of the most rewarding aspects of my job is meeting and getting to know each resident and their families. By spending time with residents and having an 'open door' policy, I hope that each of them and their relatives can feel like part of the Hickathrift family.

What makes Hickathrift so special is the dedicated staff, as they make the home what it is; warm, full of character and filled with happiness. 

I look forward to welcoming you into our home.

Care homes and elderly care from Barchester Healthcare

Ceri Mills

Deputy Manager

My name is Ceri and I have been with Hickathrift House since 2009. I started as a Carer and was promoted to Senior Carer shortly after and, before long, I had worked my way up to Unit Manager. I was then appointed as the Deputy Manager in 2014. During my time here, I have worked hard to gain an NVQ Level 2 and 3 in Health & Social Care.

I support the General Manager and I am responsible for overseeing the day-to-day running of the home, providing clinical support and guidance to the team and ensuring the delivery of care is second to none.

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Care homes and elderly care from Barchester Healthcare

Paula Colman

Head of Community - Memory Lane

My Name is Paula and I am the head of the Memory Lane community. I joined Hickathrift House in 2015. My background is in nursing and I have a vast knowledge and experience in working with the elderly. After applying for a Senior position I was promoted to Head of Community in April 2016.

One thing I feel us really important is offering residents a lot of personal choice, I feel that as Hickathrift House is their home, they have the right to choose what goes on here. I am hands on in my role and I like to spend as much time as possible with the people I care for. I also really enjoy getting to know the residents' families and being able to provide them with support when they need it.

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Care homes and elderly care from Barchester Healthcare

Hayley Calvert

Head of Community - Residential

My name is Hayley and I am the head of the Residential Community at Hickathrift House. I started at the home in August 2016 as a Senior Carer and was promoted to Head of Community in June 2017. During my career I have worked hard to gain an NVQ 2 and 3 in Health & Social Care. Before working at Hickathrift House I was caring within the community.

I am a highly skilled Head of Community and my role is to ensure the health, safety and well-being of residents and their families and respect residents as individuals in an environment that feels safe and homely.

I offer guidance to my team of Senior Carers and Carers and always try to maintain a friendly environment. I am responsible for delivering high standards of care by liaising with external professionals, whilst respecting residents dignity, privacy and wishes. The best thing about Hickathrift House is that it provides a friendly, welcoming place where residents, families, visitors and staff feel at home.

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Care homes and elderly care from Barchester Healthcare

Laura Archer

Administrator

My name is Laura and I joined the team here at Hickathrift in 2011. My role is to support the General Manager by maintaining the administrative and financial systems within the home in accordance to company standards and in compliance with all regulatory and statutory obligations. I am also available to offer support to residents and their families.

I am lucky enough to be supported by Administrative Assistants, Tracey Hills & Kanita Oakey-Kierman, both of whom have been with the company for over 25 years. Myself, Tracey & Kanita have all gained an NVQ Level 3 in Business & Administration.

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Care homes and elderly care from Barchester Healthcare

Tracie Everitt

Activities Coordinator

My name is Tracie and I have been with Hickathrift House since September 2015. My role as activities coordinator is focused on improving the quality of life for residents, I hope to build up our volunteer base by encouraging ties with the local community through events, trips and building new friendships. My aim is to have something for everyone; from trips and music performances to a simple conversation over a cup of tea and manicure sessions.

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Care homes and elderly care from Barchester Healthcare

Nigel Coleman

Head Chef

My name is Nigel and I have been with Hickathrift House since 2011. I am responsible for ensuring that our seasonal home cooked menus are great, the food is superb, the home made desserts taste like Grandma used to make - and that residents' diets offer the choice, nutrition and quality that we pride ourselves on. All meals are cooked from fresh, seasonal produce; we set our standards high and always cook to meet the needs and desires of those we support.

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Care homes and elderly care from Barchester Healthcare

Louise Manning

Head Housekeeper

My name is Louise and I joined Hickathrift in January 2017, working my way up to Head Housekeeper in January 2018. I have the responsibility of managing both the housekeeping and laundry teams. Under my supervision and expert eye for detail, Hickathrift House is kept clean, tidy and presentable at all times and a prompt laundry service is delivered.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01945 223 136

New care enquiry phone lines are open 8am - 8pm

All other calls 01945 430 636

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217 Smeeth Road Marshland St James Wisbech PE14 8JB Get directions
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