Hickathrift House Care Home

217 Smeeth Road,

Marshland St James,

Wisbech,

Cambridgeshire,

PE14 8JB

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Care enquiries 01945 223 136
New care enquiry phone lines are open 8am - 8pm
All other calls 01945 430 636

Hickathrift House Care Home in Wisbech

Hickathrift House is a purpose-built residential care home set in the village of Marshland St James, situated between Wisbech and Kings Lynn. It is approximately 30 minutes from Sandringham and 40 minutes from Hunstanton.

Our Memory Lane Community specializes in innovative dementia care to enable every resident to thrive in an environment designed to stimulate and enrich their lives whilst giving families peace of mind and security. Our person-centred team is experienced in responding to the challenges that dementia presents, at whichever stage of the journey.

Our elderly care focuses on the individual; our dedicated staff works closely with families and key professionals to develop a personalized package of care that is regularly reviewed to ensure that it adapts with the individuals changing needs to support and maintain individuality, dignity, privacy and independence.

Our dedication can be seen across the board in our home: cooking, hospitality, house-keeping, administration and in organising activities for our residents and visitors.

Our most recent CQC inspection has shown us to be fully compliant in all areas. A copy of our CQC report is available on request.

We think you'll find we're ideally suited to meet your needs now and in the future.

We would be delighted if you would pop in to our home at anytime for a cup of tea and a chat - you are assured of a friendly and warm reception from all who live and work here!

Types of care

At Hickathrift, House we provide person-centred care services for elderly people in need of support or for individuals living with dementia. Our Memory Lane community specializes in innovative dementia care to enable every resident to thrive in an environment designed to stimulate and enrich their lives whilst giving families peace of mind and security. Our person-centred team is experienced at responding to the challenges that dementia presents, at whichever stage of the journey. Our focus is the individual; our dedicated staff work closely with families and key professionals to develop a personalized package of care that is regularly reviewed to ensure that it adapts with the individual's changing needs, with the end goal being to support and maintain individuality, dignity, privacy and independence.

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Residential Care

Dementia Care

Respite / Short Stay

Facilities

  • En-suite rooms
  • Step-free access
  • Hairdressing salon
  • Night bite menu

On-site

  • Activity room
  • Flexible mealtimes
  • Laundry
  • Landscaped gardens

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Ceri Mills

General Manager

Hello, I am Ceri, and I am very proud to be the General Manager of Hickathrift House. Welcome to our website!

I have been with Hickathrift House since 2009. I started as a Carer and was promoted to Senior Carer shortly after and, before long, I had worked my way up to Unit Manager. I was then appointed as the Deputy Manager in 2014, prior to becoming the General Manager in April 2018. During my time here, I have worked hard to gain an NVQ Level 2 and 3 in Health & Social Care and I achieved my Level 5 in Leadership & Management in October 2018.

I strive to enhance and improve the lives of those we support by delivering person-centered and high quality care to residents. One of the most rewarding aspects of my job is meeting and getting to know each resident and their loved ones. By spending time with residents and having an 'open door' policy, I hope that each of them and their loved ones can feel like part of the Hickathrift family.

What makes Hickathrift so special is the dedicated staff, as they make the home what it is: warm, full of character and filled with happiness. 

I look forward to welcoming you into our home – the kettle is always on!

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Hickathrift House Care Home in Wisbech

Paula Colman

Deputy Manager

My Name is Paula and I am the Deputy Manager. I joined Hickathrift House in 2015. My background is in nursing and I have vast knowledge and experience working with the elderly. After applying for a senior position, I was promoted to Head of Community in April 2016 and Deputy Manager in July 2018.

One thing I feel is really important is offering residents a lot of personal choice; I feel that as Hickathrift House is their home, they have the right to choose what goes on here.

I am hands-on in my role and I like to spend as much time as possible with the people I care for. I also really enjoy getting to know the residents' families and provide them with support when they need it.

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Hickathrift House Care Home in Wisbech

Michelle Taylor

Head of Memory Lane

My name is Michelle and I am the Head of Memory Lane here at Hickathrift House.

I started here in 2017 and, during my career, I have worked hard to gain an NVQ Level 2 in Health & Social Care. I am currently training to be Head of Community and my role is to ensure the health, safety and well-being of residents and their families and respect residents as individuals in an environment that feels safe and homely.

I offer guidance to my team of Senior Carers and Carers and always try to maintain a friendly environment. I am responsible for delivering high standards of care by liaising with external professionals, whilst respecting residents' dignity, privacy and wishes.

On Memory Lane, care is based on independence, dignity and choice, supported by a person-centred approach to care. People living with dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood.

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Hickathrift House Care Home in Wisbech

Louise Meadows

Head of Community

My name is Louise and I am the Head of Community on our residential unit at Hickathrift House.

I started here in 2018 and, during my career, I have worked hard to gain an NVQ 2 and 3 in Health & Social Care. I am a highly skilled Head of Community and my role is to ensure the health, safety and well-being of residents and their families and respect residents as individuals in an environment that feels safe and homely.

I offer guidance to my team of Senior Carers and Carers and always try to maintain a friendly environment. I am responsible for delivering high standards of care by liaising with external professionals, whilst respecting residents' dignity, privacy and wishes.

The best thing about Hickathrift House is that it provides a friendly, welcoming place where residents, families, visitors and staff feel at home.

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Hickathrift House Care Home in Wisbech

Laura Archer

Administrator

My name is Laura and I joined the team here at Hickathrift in 2011. My role is to support the General Manager by maintaining the administrative and financial systems within the home in accordance to company standards and in compliance with all regulatory and statutory obligations. I am also available to offer support to residents and their families.

I am lucky enough to be supported by Administrative Assistants, Tracey Hills & Kanita Oakey-Kierman, both of whom have been with the company for over 25 years. Myself, Tracey & Kanita have all gained an NVQ Level 3 in Business & Administration.

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Hickathrift House Care Home in Wisbech

Tracie Everitt

Activities Coordinator

My name is Tracie and I have been with Hickathrift House since September 2015. My role as activities coordinator is focused on improving the quality of life for residents, I hope to build up our volunteer base by encouraging ties with the local community through events, trips and building new friendships. My aim is to have something for everyone; from trips and music performances to a simple conversation over a cup of tea and manicure sessions.

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Hickathrift House Care Home in Wisbech

Nigel Coleman

Head Chef

My name is Nigel and I have been with Hickathrift House since 2011. I am responsible for ensuring that our seasonal home cooked menus are great, the food is superb, the home made desserts taste like Grandma used to make - and that residents' diets offer the choice, nutrition and quality that we pride ourselves on. All meals are cooked from fresh, seasonal produce; we set our standards high and always cook to meet the needs and desires of those we support.

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Hickathrift House Care Home in Wisbech

Jamie Hall

Head of Maintenance

My name is Jamie and I joined the team here at Hickathrift House in March 2018. I help lead the teams to provide a well-maintained and well-looked after home. I am also the Health & Safety Coordinator. I am passionate and driven in making sure the home is a safe place for residents to live in.

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Hickathrift House Care Home in Wisbech

Louise Manning

Head of Housekeeping

My name is Louise and I joined Hickathrift in January 2017, working my way up to Head Housekeeper in January 2018. I have the responsibility of managing both the housekeeping and laundry teams. Under my supervision and expert eye for detail, Hickathrift House is kept clean, tidy and presentable at all times and a prompt laundry service is provided.

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Hickathrift House Care Home in Wisbech

Joan Gunner

Resident Advocate

My name is Joan and I have been a resident at Hickathrift House since 2016. I really enjoy my relationships with staff and residents and the overall atmosphere at the home.

I was appointed as Resident Advocate in 2017, with my purpose being to open a dialogue between residents and management, with the intent of improving residents' overall well-being at the home.

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Life at Hickathrift House Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & events

Activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

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Care & Facilties

Care and facilities

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

Hickathrift House Care Home

CQC Overall rating

Good

05 July 2016

See the report

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01945 223 136Care Enquiries
01945 430 636 All other calls

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Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01945 223 136

All other calls

01945 430 636

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Find us

217 Smeeth Road Marshland St James Wisbech PE14 8JB Get directions

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