Reviews for Henford House Care Home

Henford House is a warm and friendly care home, situated in beautiful area with well maintained gardens. The staff are fantastic and really make the residents feel like they are part of a big family. I have worked in many homes since I was a teenager and I haven't found many that even remotely compare with this home. Residents needs and wishes at the forefront of everything the team do. A holistic and person centred approach is evident and the whole home approach is in full swing. It's a true joy and honor to work with such kind and caring team members and lovely residents. Thank you team Henford. Keep up the outstanding work. You are appreciated :)

Having attended Henford house on a few occasions for events. I found the home to be beautifully presented, the grounds are really well kept and have beautiful flow beds and stunning views. The home isn't what you would assume a nurisng home to be like... it smelt lovely and there were lovely cakes available and the smell of home cooked, fresh food. The staff were really warm and kind. At a recent event- the garden party, all the residents looked so happy and well cared for and the staff were all really involved and attentive to everyone. It really felt like somewhere I would be happy for my own parents to be cared for. Thank you Henford House team

I recently visited for the baby and toddler group with my friend who looks after her grand-daughter and it was a really lovely experience. I was already looking forward to it as I liked the idea of the special bond that the residents would have the chance to create with the little ones but it was even more special than I could have thought when I actually saw it. And just the fact that it is a conversation starter to then talk about other things that they want to talk about, it was so lovely I thoroughly enjoyed it. It was such a calm space as well as it was in an open living room in the home so there was lots of space for a mix of different toys.

We had a great visit to Henford house. All the staff were so welcoming especially Debbie who is in charge of events and entertainment for the residents.

Just been to visit an elderly friend who is a resident at Henford and would like to say how well the staff are looking after her. She looked fresh and clean and comfortable. Her room including the bathroom were immaculately clean.
The staff were friendly and caring and when I left during lunch the dining room was full of residents enjoying their meal and the decor resembled a high end hotel.
Well done for making the residents twilight years as comfortable and as happy as possible.

A beautiful house and grounds with very welcoming staff. The Warminster Community Choir really enjoyed visiting to sing for the residents. A lovely time had by all.

"Since retiring at the age of 67, my husband, professional painter and decorator, has developed depression, followed by Alzheimer's, at first manageable, last two years have been very hard for me to care for him 24/7 with very little help from NHS. On 3rd Jan 25 admitted to hospital where stayed til 28th Feb 25. Henford House is my and his saviour."

Maria K
carehome.co.uk rating: 4.75 out of 5

"Staff always cheerful and helpful. Lovely with our mother."

Charlotte M
carehome.co.uk rating: 3.70 out of 5

"Initial fears and reluctance of putting my husband into a nursing home have been allayed. He is so well treated and looked after, I can go home each day happy that he is settled into his new 'home' and engaging with the staff."

J B
carehome.co.uk rating: 5.00 out of 5

"From my initial introduction until the sad death of my dear mother. Barchester Henford House Care Home has been exceptional! The entire team was professional and went the extra mile to make sure my mother was happy and comfortable until the end."

Deborah L
carehome.co.uk rating: 4.42 out of 5

"The staff are kind and caring but I’ve had recent concerns that there are just not enough. I’ve brought this to the manager’s attention and she assures me there is, so perhaps it’s a management issue!! My husband is very happy with the staff and the respect he’s given. Recently he’s been enjoying the activities that are appropriate for him and the activities manager does her absolute best to include him wherever possible. His room is very gloomy and dark and does need freshening up."

Carole E
carehome.co.uk rating: 3.08 out of 5

"Staff are always excellent and kind. Standards have improved over the past two years in management. Nursing staff are excellent."

H W
carehome.co.uk rating: 4.18 out of 5

"My experience covers various sites. Barchester Henford succeeds in giving its clients an unusually satisfying range of things to do. Important for their wellbeing. Never cease to be impressed by the staff's truly caring attitude, despite the often inherent frustrations of their jobs."

Eric Y
carehome.co.uk rating: 3.92 out of 5

"I have attended Henford House since October 2014 for rest breaks. I have always been made welcome and enjoyed every minute of my stay."

Gwyneth A
carehome.co.uk rating: 5.00 out of 5

"All the staff are lovely and many have worked at Barchester Henford for many years! Mum is very happy here and enjoys the social side of things. Always laughing and smiling. It's great we can bring the dogs in to visit."

J R
carehome.co.uk rating: 4.83 out of 5

"My gran stayed at Henford for two weeks respite while my parents went on holiday. She still talks fondly about her own holiday there and playing Scrabble with a glass of wine! The staff were kind, the room was big, well decorated and airy, and she enjoyed the food."

Gareth L
carehome.co.uk rating: 5.00 out of 5

"My mum has been a resident at Henford House since December 2021. She is very happy there. I see her twice a week, and she regularly tells me how lovely the staff are and says that living there is like being part of a big family. This is despite the fact that she stays in her room all the time (her choice). I find the staff very friendly and approachable. I am always made to feel very welcome when I visit. When there have been any issues regarding Mum's care or health, it has been easy to sort things out."

Denise M
carehome.co.uk rating: 4.58 out of 5