Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Care homes and elderly care from Barchester Healthcare

Vivian Laurent

Acting General Manager

Hi, my name is Vivian and I am the Acting General Manager here at Henford House. I hope you find what you're looking for on our website.

Before Barchester, I was the commissioning Regional Operations Director responsible for seven care homes in the Doncaster region, plus managing three other homes in the Nottingham region.

I have had extensive experience previously travelling, managing and supporting homes' managers in Norfolk and Hertfordshire, supporting four homes in Warwickshire and managing six homes in Nottingham.

Previously, I was the Commissioning Home Manager of a brand new service in Leeds and a Registered Manager for a few care homes that provided residential, dementia, and nursing care.

I am proud of my passion and dedication towards the care of the elderly. I am happy when I manage to put a smile on the faces of the people I support. 

Care homes and elderly care from Barchester Healthcare

Adrian Cizmas

Deputy Manager

I moved to the UK in 2004 and began my career working as a Senior Care Assistant, gradually working my way up. I have been with Barchester for many years, working as a Unit Manager in Bloomfield Care Centre, Rothay Grange, and Wingfield Care Home.


Care homes and elderly care from Barchester Healthcare

Nicola Welch

Services Manager

Nicola and her housekeeping team are responsible for keeping the home in tip-top condition, to ensure the comfort and well-being of the residents. Nicola has been at Henford for over 21 years and says the best thing about her job is making a difference to the home, chatting to residents and she even loves ironing…..!

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Care homes and elderly care from Barchester Healthcare

Sarah Hornal


I have been working at Henford House now for 10 years starting off as a domestic assistant, having also worked in the kitchen, laundry then as a carer.  I have finally worked my way up to become the home administrator, which I feel very settled in.  I am able to have the daily interaction with the residents at the same time as doing a job I love.

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Care homes and elderly care from Barchester Healthcare

Debbie Phillips

Activities Coordinator

I joined Henford House in March 2014; after five and a half years of domiciliary care, this position became available at Henford and I decided that it would be great to do more of the fun things in life with residents! It is great here at the home; we get along so well and truly have some laughs. Residents have a wide range of activities to participate in each week, including armchair exercises, bingo sessions, singalongs, musical entertainment, pottery, manicures, celebrations and much more. It is very rewarding knowing that people are grateful for the work I've done when I go. Working here has also given me the opportunity to gain my Level 2 NAPA certificate.

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Care homes and elderly care from Barchester Healthcare

Sally Otterwell

Admin Assistant/Receptionist

I have worked at Henford House for since 2015 as an Admin Assistant/Receptionist, and love the atmosphere here; residents always seem so happy in their surroundings.

Care homes and elderly care from Barchester Healthcare

Lisa Ellis

Admin Assistant

I have worked at Henford since 2015 and I really enjoy my role here; I get to interact with residents on a daily basis and Henford is a friendly and homely place to work.

Care homes and elderly care from Barchester Healthcare

Thomas Lewis

Head of Maintenance

I’ve worked at Henford since June 2015 as the head of our small maintenance team. We make sure that the home is an attractive and safe environment for all of our wonderful staff and residents.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01985 881 053

New care enquiry phone lines are open 8am - 8pm

All other calls 01985 212 430

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Lower Marsh Road Warminster BA12 9PB Get directions