Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Care homes and elderly care from Barchester Healthcare

Mandy Morgan

Acting General Manager

Hi, my name is Mandy and I am the Acting General Manager here at Henford House. Welcome to our website!

I have been managing care homes since 2008 and my first registered manager role was with Sunrise. I have worked for Bupa, Anchor and, most recently, Brighterkind, in a regional support manager role. Over the years, I have gained a vast amount of experience.

Please feel free to pop into Henford House and see what services we have to offer.

Care homes and elderly care from Barchester Healthcare

Nicola Welch

Services Manager

Nicola and her housekeeping team are responsible for keeping the home in tip-top condition, to ensure the comfort and well-being of the residents. Nicola has been at Henford for over 21 years and says the best thing about her job is making a difference to the home, chatting to residents and she even loves ironing…..!

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Care homes and elderly care from Barchester Healthcare

Sarah Hornal


I have been working at Henford House now for 10 years starting off as a domestic assistant, having also worked in the kitchen, laundry then as a carer.  I have finally worked my way up to become the home administrator, which I feel very settled in.  I am able to have the daily interaction with the residents at the same time as doing a job I love.

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Care homes and elderly care from Barchester Healthcare

Debbie Phillips

Activities Coordinator

I joined Henford House in March 2014; after five and a half years of domiciliary care, this position became available at Henford and I decided that it would be great to do more of the fun things in life with residents! It is great here at the home; we get along so well and truly have some laughs. Residents have a wide range of activities to participate in each week, including armchair exercises, bingo sessions, singalongs, musical entertainment, pottery, manicures, celebrations and much more. It is very rewarding knowing that people are grateful for the work I've done when I go. Working here has also given me the opportunity to gain my Level 2 NAPA certificate.

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Care homes and elderly care from Barchester Healthcare

Sally Otterwell

Admin Assistant/Receptionist

I have worked at Henford House for since 2015 as an Admin Assistant/Receptionist, and love the atmosphere here; residents always seem so happy in their surroundings.

Care homes and elderly care from Barchester Healthcare

Lisa Ellis

Admin Assistant

I have worked at Henford since 2015 and I really enjoy my role here; I get to interact with residents on a daily basis and Henford is a friendly and homely place to work.

Care homes and elderly care from Barchester Healthcare

Thomas Lewis

Head of Maintenance

I’ve worked at Henford since June 2015 as the head of our small maintenance team. We make sure that the home is an attractive and safe environment for all of our wonderful staff and residents.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01985 881 053

New care enquiry phone lines are open 8am - 8pm

All other calls 01985 212 430

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Lower Marsh Road Warminster BA12 9PB Get directions