Hagley Place Care Home

Foldgate Lane,

Ludlow,

Shropshire,

SY8 1LS

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Care enquiries 01584 519 725

New care enquiry phone lines are open 8am - 8pm

All other calls 01584 871 900

Hagley Place Care Home in Ludlow

Hagley Place is a purpose-built, residential and nursing home providing high-quality 24-hour care for older people and those living with dementia, including Alzheimer’s disease. It offers luxurious private rooms, all with en-suite facilities. Our team of qualified and dedicated staff are committed to providing professional and respectful care that focuses on the individual needs of each resident. We also offer respite care, which you can now pre-book up to a year in advance.

The dedicated Memory Lane Community provides high quality nursing care for dementia residents. Within the community, memory boxes with small reminders and items, such as photographs, are used to help individuals reminisce – a process which allows reference points and assists in preserving a sense of self. Certain features, including careful interior design, specially designed activity kitchens and sensory gardens with low risk walkways, help people to engage with everyday tasks and pleasures. Hagley Place was one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by residents here.

The home is situated on the edge of historic Ludlow town and has panoramic views of the Shropshire Hills and surrounding countryside. We are always happy to answer questions, so feel free to call up or, better still, arrange a visit to the home.

Latest News

Staff at Hagley Place are celebrating after our home performed strongly in Your Care Rating 2017/18, a nationwide survey of care home residents, families and friends. The results show we were given an overall score of 958 out of 1,000 by residents, and 862 by family and friends. You can read the report here.

Types of care

The care we provide is delivered in a way that promotes independence for those who live in our home. Where possible, it is important that residents are encouraged to perform daily tasks independently or with minor support. Our services are devised with individualised treatment in mind for each person, so getting to know everyone and understanding their needs is imperative to delivering bespoke, person-centred care.

Residential Care

Dementia Care

Respite / Short Stay

Services for Under 65

Facilities

Wi-fi available
Sky TV
En-suite rooms
Pet-friendly

On-site

Access to kitchen facilities
Activity room
Conservatory
Flexible mealtimes

Accessibility

Disabled bathroom
Disabled WC/facilities
Disabled parking
Disability awareness/equality training

Accommodation

Electric profiling bed
En-suite toilet
En-suite toilet plus bath/shower
Furnished rooms and own furniture welcomed

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Claire Harris

General Manager

Hello, my name is Claire, and I am the General Manager here at Hagley Place – welcome to our website!

I first came into the care sector over 10 years ago, where I first started out in domiciliary care as a carer – and I completely fell in love with the job! Throughout my time in the sector, I’ve worked in the community with people in their own homes, provided rehabilitation from hospital, cared for people who have had strokes, supported people with Parkinson’s, those living with mental health conditions and I have provided palliative care. I have also taken care of people who are living with dementia.

I have great experience and knowledge of the care sector and I have a passion for delivering high quality care. The residents are at the heart of everything I do here at Hagley Place and are what make the home truly special.

I am able to develop a strong team and share my vision of what outstanding care feels and looks like; I feel very proud to be the General Manager here.

I think you'll find us very unique and well-suited to provide you or your loved one with the care you deserve.

Get in touch Meet my team

Hayley Simmonds

Deputy Manager

Hi, my name is Hayley and I’m the Deputy Manager here at Hagley Place. I am a Registered Nurse and I oversee the standards of care and nursing care here at the Home. I offer guidance to my team of nurses, care practitioners, senior carers and carers to ensure the health, safety and well-being of those we support by delivering high standards of care whilst respecting dignity, privacy and wishes in a warm, friendly environment. I’ve been in the sector for many years; I’ve been at Hagley for over 6 years and it has a very special place in my heart now.

Deb Thompson

Head of Nursing Unit

Hi, my name is Deb and I’m a Nurse here at Hagley Place. I oversee the standard of care provided at the home. I offer guidance to my team of nurses, care practitioners, senior carers and carers to ensure the health, safety and well-being of those we support by delivering high standards of care whilst respecting dignity, privacy and wishes in a warm, friendly environment.

Marian Walker

Head of Unit

Hi, my name is Marian and I am the Head of Unit for Memory Lane here at Hagley Place. I started my journey here as a nurse when the home first opened. I've been the Head of Memory Lane since 2017 and I love my role. It's always wonderful to see how I am making a different to residents' lives.

Oliver Powis

Maintenance Manager

I started my journey at Hagley Place back in 2011 whilst working on the main construction of the home. On completion I was then offered a full-time position as part of the Maintenance Department. It's been so rewarding to have been a part of the initial build and now to be maintaining our beautiful home to a high standard. Some of my job roles within the home are to carry out inspections and testing, Painting and Decorating, PAT Testing and all other general maintenance tasks.

I am also the homes Health and Safety Coordinator and The Green Leaf Champion working alongside one of my colleagues Stephanie Evans.

Alongside working at Hagley Place I'm also a Retained Fire Fighter in Ludlow for Shropshire Fire and Rescue Service, which is a great honour to be a part of a service which has a big impact on keeping our community safe.

Both my job roles play a major part in mine and my family's life. I'm also a big family man, I thoroughly enjoy spending quality time with my beautiful partner Courtney and my amazing son Kian who is four.

Michelle Jones

Activities Coordinator

Michelle is the Head of Activities here at Hagley Place in Ludlow. She joined the team in 2017 and is also a Dementia Friends Champion. Michelle’s driving mission is to make everyone smile at least once a day, either through activities or one-to-one chats.

Michelle is highly enthusiastic about her role and is passionate about providing activities and opportunities that are designed to promote well-being, engagement and independence for those we support. The activities programme she creates is based on residents' interests and their history, providing bespoke and meaningful options for everyone to participate in. These activities aim to encourage mobility, cognitive growth, life skills, self-esteem and many more therapeutic benefits.

She was also nominated for Dementia Champion of the Year Award in 2018.

Nicky Bowler

Bank Activities Coordinator

Hi, I’m Nicky and I am the Bank Activities Coordinator here at Hagley Place. I started working for Hagley Place as a volunteer, supporting the Activities Coordinator in 2015. In 2016, I became a member of staff, working two to three days a week.

I have had a varied working career; I’ve worked on a building site, in outdoor education, for the YHA and Field Studies Council, as a shop assistant, a window cleaner, in catering and, lastly, as a primary school teacher. These experiences have enabled me to relate to many different people from a variety of backgrounds and be creative in managing a variety of situations.

I love working with people. I have great admiration for all residents and the things that they have done in their lives. They are all very special individuals and I enjoy every moment I spend with them.

Jennifer Wheeler

Admin Assistant

Hi, my name is Jennifer, but please call me Jenny. I’m part of Hagley Place's admin team, and started here in 2013. I support the Administrator in the office. I love my job and every day is so different. I get to spend time with residents and get to know them. Here at Hagley, we are like one, big family.

Bev Gurney

Hostess

Hi, my name is Bev and I’m the Hostess here at Hagley Place. I’m here to provide a high quality catering and dining experience for all residents and visitors. I ensure that all catering areas are maintained in a hygienic, clean and safe standard. I really enjoy my job, especially being able to spend time with residents.

Zara Griffiths

Head Chef

Hi, my name is Zara, and I’m the Head Chef here at Hagley Place. I started my journey at Hagley in 2015. My role involves developing and providing a high quality catering and dining experience for all residents, guests and visitors to the home. My meals are created by residents for residents to enjoy.

Adam Silman

Kitchen Assistant/Cook

Hi, my name is Adam and I’m the Second Chef here at Hagley Place. I have been working at Hagley since 2012. My role is to create well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and family members to enjoy. I ensure that every meal is not only delicious, but reflects each individual's likes, dislikes and dietary requirements!

Glen Simmonds

Kitchen Assistant/Cook

Hi, my name is Glen and I support the chefs here at Hagley Place. I’m very passionate about my role and I love creating dishes and supporting the chefs. Every day is different and I enjoy that I’m able to meet with residents and hear their feedback about the meals, and finding out if they would like to try new things.

Stephanie Evans

Head of Housekeeping

I have been at Hagley Place Care Home for 3 years. I first came as a bank domestic, then went onto being permanent. For the past year I took up the post of Head of Housekeeping. I am also Health and Safety Coordinator and very much get involved in the Green Leaf programme.

Stephanie, Elizabeth, Georgina & Tessa

Housekeeping Team

Hagley Place prides itself on a friendly and efficient housekeeping team; our team is dedicated to keeping the home spic and span!

Donna Mcloud

Senior Carer

Hi, my name is Donna and I’m a Senior Carer here at Hagley Place. I oversee the residential community side of the home. I’m fully trained to administer medication and I also review residents' care plans. I enjoy spending time with the residents a great deal, and it makes every day here at Hagley Place worthwhile.

Craig Pugh

Senior Carer

Hi, my name is Craig and I’m a Senior Carer here at Hagley Place. I support and mentor care staff to deliver great standards of care. I also review care plans and have reviews with residents regarding their care. I really enjoy my job and wouldn’t want to do anything else. I’m here to help and if there is anything I can do to support just come and ask me. I have my VQ2 & VQ3 in health and social care.

Deb Pugh

Senior Carer

Hi, my name is Deb and I’m a Senior Carer here at Hagley Place, I’m currently training to be a Care Practioner and I have a great mentor in my Deputy Manager, Hayley. I have my VQ2 & VQ3. I love my job and no day is ever the same. I oversee the running of the residential community side. I’m trained to administer medication and review care plans. Hagley Place is such a friendly place and there is all ways something going on, pop in and say hello.

Donna Burgess

Senior Carer

Hi, my name is Donna and I’m a Senior Carer here at Hagley Place. I’m a passionate, motivated carer who strives for the best, as I feel that everyone I care for should have nothing but the best. I support new carers and mentor them over their 12 weeks in the home.

Judith Frances

Senior Care Assistant

Hi, my name is Judith and I’m a Senior Care Assistant here at Hagley. I’ve worked for Barchester since 2012 and I really enjoy my job. I love making a difference to residents' lives. I’m hard working and passionate about delivering high standards of care.

Jenny Price

Care Assistant

Hi, my name is Jenny and I’m a Care Assistant here at Hagley Place. I really enjoy my role and every day is so different.

Leon Jones

Carer

Hi, my name is Leon and I’m a carer here at Hagley Place. I enjoy my role here and seeing what a difference we can make to the lives of residents.

I used to work at Hollyfields, Hagley Place's sister care home. I really enjoy my time there, but I transferred here to Hagley as I moved houses.

Sophie Shen

Care Assistant

Hi, my name is Sophie and I’m a Care Assistant. I started at Hagley in October 2018 and I really enjoy working here. There is always so much going on for residents and I feel like part of a family.

Kerry Tyson

Care Assistant

Hi, my name is Kerry and I’m a Care Assistant here at Hagley Place. I’ve worked in the care sector for over 10 years.

I have my NVQs within the health social sector and I am always keen to learn and develop new skills to be able to support residents and my colleagues.

Anastacia Walker

Care Assistant

Hi, may name is Anastacia, but please call me Stacey. I’m a Care Assistant at Hagley Place, and I started here in July 2018. I have my VQ2 in Health and Social Care, and I will be starting my VQ3 soon.

I really enjoy working at Hagley and I’m working towards being a Senior Carer. Every day is different and I enjoy spending time with residents.

Alena Mandzik

Care Assistant

Hi, my name is Alena and I’m a Care Assistant here at Hagley Place. I started my journey at Hagley in 2014, however, I’ve worked within the care sector for over 25 years. I was a midwife and a nurse in an intensive care unit in my home Country. Hagley is a beautiful home and I enjoy spending time with residents.

Donna Horsnall

Care Assistant

Hi, my name is Donna and I’m a Care Assistant here at Hagley Place. My role involves supporting residents with everyday living.

Life at Hagley Place Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & events

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

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Care & Facilties

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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Hagley Place Barchester Healthcare

Email us

What is the nature of your enquiry

01584 519 725Care Enquiries

01584 871 900 All other calls

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01584 519 725

All other calls

01584 871 900

Send us an email

Use our online form

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