Hagley Place Care Home in Ludlow

Hagley Place is a purpose-built, residential and nursing home providing high-quality 24-hour care for older people and those living with dementia, including Alzheimer’s disease. It offers luxurious private rooms, all with en-suite facilities. Our team of qualified and dedicated staff are committed to providing professional and respectful care that focuses on the individual needs of each resident. We also offer respite care, which you can now pre-book up to a year in advance.

The dedicated Memory Lane Community provides high quality nursing care for dementia residents. Within the community, memory boxes with small reminders and items, such as photographs, are used to help individuals reminisce – a process which allows reference points and assists in preserving a sense of self. Certain features, including careful interior design, specially designed activity kitchens and sensory gardens with low risk walkways, help people to engage with everyday tasks and pleasures. Hagley Place was one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by residents here.

The home is situated on the edge of historic Ludlow town and has panoramic views of the Shropshire Hills and surrounding countryside. We are always happy to answer questions, so feel free to call up or, better still, arrange a visit to the home.

Life at Hagley Place Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

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Our team

Our staff members are the life and soul of the services we provide, and are always excited when a new resident comes to join us. Each team, from nurses to housekeepers, are part of the reason why our home is such a unique place to live. They consistently deliver care and services to a high standard and strive to ensure that residents can live their lives to the fullest.

Hagley Place Care Home in Ludlow

Shann Thomas

General Manager

Welcome to Hagley Place's webpage! I'm Shann, and I am very proud to be the General Manager of this wonderful home.

I started my nursing career in 1979 when I qualified to be an RMN but continued my studies through to 1981 where I also qualified as an RGN.  Initially, I worked for the NHS but later opted to work in the private sector in a Care Home where I started working as an RGN.  My career progression saw me step up to Deputy Manager then eventually General Manager.  

My family life saw me leave the UK for South Africa where we stayed for 16 years! I had hoped to pursue my passion for nursing in South Africa but this wasn't to be and instead, I successfully started and ran my own business during our time there.  However, my heart was with nursing and we eventually came back to the UK where I picked up where I left off. 

My other passion is my incredible family.  I have a husband, James and two grown boys, Oliver and Alex who I am immensely proud of.  Oliver serves our country in the military and Alex works for michelin starred celebrity chef, Angela Hartnett. 

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Our care

The care we provide is delivered in a way that promotes independence for those who live in our home. Where possible, it is important that residents are encouraged to perform daily tasks independently or with minor support. Our services are devised with individualised treatment in mind for each person, so getting to know everyone and understanding their needs is imperative to delivering bespoke, person-centred care.

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Residential Care

Our residential care is ideal for frail older people that would benefit from additional care and support, but without the need for specialist nursing or dementia care.

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Dementia Care

Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good. You can now pre-book respite stays up to a year in advance.

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Amazing Food

Nothing short of great food is prepared and served in our homes

Our approach to food and nutrition


  • Wi-fi available
  • Sky TV
  • En-suite rooms
  • Pet-friendly


  • Access to kitchen facilities
  • Activity room
  • Conservatory
  • Flexible mealtimes


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • En-suite toilet plus bath/shower
  • Furnished rooms and own furniture welcomed
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What people say about us

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01584 519 725

New care enquiry phone lines are open 8am - 8pm

All other calls 01584 871 900

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Find us

Foldgate Lane Ludlow SY8 1LS Get directions