Meet the Fountains Care Home Team

Hello everyone! My name is Francesca, and I am the Deputy Manager here at Fountains. 

I’ve had the pleasure of working here since 2022 starting as a carer working my way up to Deputy Manager over the years and I truly enjoy my job. Every day, I look forward to seeing our residents and ensuring that we maintain the highest quality of care. 

In my spare time, I love spending moments with my family and friends, which brings me joy and balance in life. I’m excited to continue making a positive impact in our community! 
 

My name is Vikki and I joined Barchester and the team at the Fountains in 2023.

I am the Homes Administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly, I have built good relationships with residents, relatives and the team, I enjoy every day at the Fountains and enjoy my job.

I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

My name is Anna, and I am the Head Chef here at Fountains. I absolutely love my job, and my primary goal is to ensure that our residents receive the best meals possible while enjoying their dining experience. Cooking is a passion of mine, and I strive to create delicious and nutritious dishes that cater to everyone's tastes.

When I'm not in the kitchen, you can find me indulging in my other passion—baking! I love experimenting with new recipes and sharing sweet treats with everyone. I also cherish spending quality time with my family, as they inspire me to create meals that bring people together. I look forward to meeting you all and cooking some delicious meals for you!

Hi my name is Claire and I joined Fountains care home in October 2023 as Head Housekeeper, I lead the housekeeping and laundry teams.

I like to keep our home clean and tidy and well presented at Fountains, I enjoy getting to know all of our residents and hearing their stories.

Hello, everyone. I'm Nikki, your friendly Admin Assistant here at Fountains Care Home. It's my pleasure to assist you with any enquiries or concerns you may have.

As the first point of contact, I strive to ensure that each interaction is met with a warm smile and efficient service. Whether you're a resident, a visitor, or a member of our dedicated team, I am here to make your experience as smooth and pleasant as possible.

Handling enquiries is not just a task for me—it's an opportunity to connect, listen, and provide the support you need. Your comfort and well-being are my top priorities, and I am committed to addressing your needs promptly and professionally.

I look forward to assisting you all and being a helpful presence here at Fountains Care Home. Please don't hesitate to approach me with any questions or requests you may have.

 

Hello everyone! My name is Malcolm, and I am honoured to serve as a resident ambassador here at Fountains Care Home. Living here is truly a joy for me, and I cherish the community we have. I make it a point to take time out of my day to connect with fellow residents, offering a listening ear and welcoming new faces to our home. 

I believe in fostering a warm and inclusive environment, and I look forward to sharing experiences and making lasting friendships with all of you. 

 

Hello, My name is Sabia, and I am a Senior Care Assistant here at Fountains. I have a genuine passion for my work and love every moment spent caring for the residents. Being part of their lives and providing support, companionship, and comfort is incredibly rewarding.

I believe in treating each resident with the utmost respect and kindness, and i strive to create a warm and welcoming environment where they feel valued and understood. My role allows me to make a positive impact everyday, and i am proud to contribute to the well-being and happiness of our residents at Fountains.

Hello everyone,

My name is Aisha, and I am proud to be a Senior Care Assistant at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role. 

One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.

Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

I look forward to meeting with all of you and continuing to make a positive impact in our residents' lives!
 

Hello, I'm Jill, a senior care assistant at Fountains Care Home. I find immense fulfilment in my role, providing compassionate care and support to those in need on a daily basis.

When I'm not at work you can often find me outdoors, enjoying leisurely walks with beloved dog or cherishing quality time with my husband. My passion for helping others and my love for nature and family make each day a rewarding journey of care, connection and joy.

I am here to listen, to support, and assist in any way I can. I understand the importance of creating a warm and welcoming environment where residents feel safe, valued and cared for. 

Hi, My name is Richard I am a housekeeper here at fountains.

I Joined Barchester in January 2022. 4 and a half years ago I started caring for my mother and enjoyed it so wanted to get into the care industry.

Since starting at Fountains I have enjoyed my job as I get to help the residents with daily housekeeping tasks keeping their home up to standard and clean, I also love interacting with potential residents, families and current residents. 

In my spare time I like making art, cooking, listening to music and going to concerts. 

Elaine is Fountains hairdresser and is here weekly on Tuesday's.  Elaine has over 42 yrs hairdressing experience and started working in Barchester's Edgbaston Beaumont home 12 months ago before adding Fountains to her week too. Elaine loves pampering and making our residents look fabulous!

Hello, I'm Ellen, your dedicated Home Services Advisor here at Fountains with a passion for guiding resident’s and loved ones through the process of finding the perfect home. With a background in healthcare and a deep understanding of the challenges faced when making these important decisions, I am here to provide compassionate support every step of the way.

My role goes beyond just showing residents and loved ones around care homes; I actively engage in networking within the community to identify valuable opportunities that can enrich the lives of our residents. Whether it's organising engaging activities, fostering partnerships with local organisations, or creating special events, my goal is to create a vibrant and supportive environment that promotes well-being and fulfilment for every resident.

I firmly believe that each resident deserves a nurturing and stimulating living experience, and I am dedicated to going above and beyond to ensure that Fountains remains a place of joy, comfort, and growth. Let's work together to explore the endless possibilities and create a thriving community where residents can truly flourish. Let's work together to find the ideal care home that meets your’ and your loved ones specific requirements. 

Hello I am Louise,  my first role with Barchester was caring for our residents.  Previously I worked in an early years environment for 17 years where I organised activities and events.  I am thrilled to now be Activities Lead and being able to continue enriching the life’s of our lovely residents here at Fountains.

Hi, I'm Ryan Head of Maintenance here at Fountains, I am is here to ensure that our community remains a comfortable and well- functioning home for all. With my friendly demeanour and handy skills, I am ready to assist you with any maintenance tasks and repairs you may need.

Whether It's fixing a leaky faucet, addressing electrical issues, or simply providing guidance on home upkeep, I am committed to making sure everything runs smoothy in our community.

Please don't hesitant to reach out to myself or the team for any handy jobs or concerns you may have. I am confident with my expertise, your living experience will be even more enjoyable!

Hi, my name is Jinelle, and I am the receptionist at The Fountains.

I joined Barchester in October 2021 and working in the care sector is an exciting and new experience for me. I am finding the role extremely rewarding knowing I am making a difference, however small, to our residents and their families' lives.

I love being the first point of contact and look forward to welcoming everyone to Fountains care home.

Hello everyone! My name is George, and I am proud to be one of the resident ambassadors here at Fountains Care Home. I have been a resident since March of last year, and I can truly say that the staff and community have made both me and my family feel incredibly welcome. 

Living here has been a wonderful experience, especially enjoying the spa bath, which is one of my favourite activities! I strive to be friendly and welcoming to all new residents, and I look forward to getting to know each of you better. 

 

Hi, my name is Katie-Beth I am a senior carer at Fountains. 

I joined Barchester in June 2021. I have been in the care sector for over 4 years now. I love coming to work and seeing the residents everyday. I am also am currently doing my Level 3 in Health and Social Care.

In my spare time I love spending time with friends and family and going out on day trips with them all. 

Hello, My name is Amy, and I am a senior care assistant here at fountains. I am passionate about my role and take great pride in looking after our residents. Ensuring they engage in activities provided and maintain their well-being is incredibly fulfilling for me.

In my spare time I love to spend quality moments with my family, cherishing the time we have together. I believe that both my work and personal life are focused around compassion and connection, and i strive to make a positive impact in everything I do. 

Hello, my name is Annie, and I am a Senior Care Assistant at Fountains. I started my journey here in June 2025, and I truly enjoy my role. My passion lies in ensuring that our residents have a high quality of life and are able to enjoy their time with us. I find great fulfilment in supporting them and making a positive impact in their lives.

 

Hi my name is Ella, I am a carer at Fountains.

I joined Barchester in March 2023. I have been in the care sector for about 5 years now.I went to college and studied Health and Social Care and achieved my level 3 also working part time as a carer on the side. 

I am looking forward to furthering my career in this industry as I am really passionate about my role. In my spare I love exploring and travelling the world.

Hi my name is Neil, I am a laundry assistant here at the Fountains.

I joined Barchester in September 2022. I have been in the care sector for over 9 years. I love my job and like interacting with the residents on a daily basis.

In my spare time I love spending time with my husband, going on caravan holidays, reading, spending time with my dog and my African grey parrot.