Meet the Fountains Care Home Team

I love my role as Host, I enjoy looking after our residents to ensure they have an excellent dining experience.  I have worked in hospitality and elderly care for many years and like the interaction with residents and their families. I look forward to our events which are special, I love being a part of making these a success. 

My name is Vikki and I joined Barchester and the team at the Fountains in 2023. I am the Homes Administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly, I have built good relationships with residents, relatives and the team, I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

Hello I am Louise,  my first role with Barchester was caring for our residents.  Previously I worked in an early years environment for 17 years where I organised activities and events.  I am thrilled to now be Activities Lead and being able to continue enriching the life’s of our lovely residents here at Fountains.

Hi, I'm Maria, Head Chef at Fountains.  I have worked in the catering industry for many years and have worked as a Head Chef throughout my career.  I love seeing the pleasure my food brings to others, I take pride in pleasing the residents through their senses and hearing their feedback.

Hi, my name is Harvey and I am Head of Maintenance here at the Fountains.  I previously worked at the home in 2019 when it first opened prior to re-joining the team in September 2021.

Maintenance is paramount when it comes to our residents, relatives and colleagues, and my role is to keep the home environment to the highest standards possible, ultimately creating a safe and warm place for our residents to live and my colleagues to work.  I also manage and deal with contractors, keeping records up-to-date for our audits.  

I have level 2 in plumbing and carpentry, a level 1 in plastering and tiling, and a IOSHH  health and safety qualification and have7 years experience working in hospitals and care homes.

Hi my name is Claire and I joined Fountains care home in October 2023 as Head Housekeeper, I lead the housekeeping and laundry teams.

I like to keep our home clean and tidy and well presented at Fountains, I enjoy getting to know all of our residents and hearing their stories.

Hi, my name is Jinelle and I am the receptionist at Fountains.

I joined Barchester in October 2021 and working in the care sector is an exciting and new experience for me. I am finding the role extremely rewarding knowing I am making a difference, however small, to our residents and their families lives.

I love being the first point of contact and look forward to welcoming everyone to Fountains care home.

I love supporting our residents, their visiting families and potential new residents. I enjoy meeting people and making them welcome to our home.  I have worked in caring role and an admin role in the past.  I feel happy to be part of Fountains lovely team. 

Hi, I'm Shabnum and I am a Senior carer at Fountains.

I've worked in the care sector for over 7 years now and I really enjoy caring for others.

I'm really passionate about delivering excellent care for older people.

I relocated from London to join Fountains and the team welcomed me with open teams!

I love caring for our residents and getting to know them and hear all their life stories.  I feel a sense of achievement at the end of every day and aim to support all the residents to feel happy, safe and cared for. 

Hi, I'm Nailah, I have worked in care for over 5 years and enjoy every day looking after our residents and supporting my colleagues.  I have level 5 in management and I am studying to become a nurse. Making sure every resident is happy and well cared for is so important to me. I love working in this beautiful friendly home. 

HI, my name is Jane and I'm a Care Assistant here at Fountains Care Home. I have been working in the care industry for over 8 years now and in that time have achieved my Level 3 in health & social care. In my spare time I enjoy spending time with my family. Here at Fountains, we are one big happy family - we really are made to feel so valued here.

Hi my name is Andy, I have been a carer at the Fountains since September 2023, I previously worked in the home care sector for 2 years and spent 10 years looking after my Mum as her primary carer.

My passion is in care and treat all residents at the Fountains as part of my family, my hobbies are geneology and spending time with my 5 dogs.

Hi my name is Jane, I have worked in care over 10 years originally as a senior, but now I am a part of the care team as a carer. I love this role as I get to brighten the resident’s day.

I love working at Fountains as it’s like one big family everyone here pulls together.

Hi, my name is Pat Hines and I am a kitchen assistant. About 25 years ago I started my career in the kitchen as a kitchen assistant. I worked my way up to Chef Manager in a health care environment.

I have taken this role at  Fountains Care home to achieve a work life balance after many years as a Chef Manager and to enjoy the experience of a brand new care home.

Elaine is Fountains hairdresser and is here weekly on Tuesday's.  Elaine has over 42 yrs hairdressing experience and started working in Barchester's Edgbaston Beaumont home 12 months ago before adding Fountains to her week too. Elaine loves pampering and making our residents look fabulous!