My father has been living in Forest Hill since October 2016. He has advanced dementia, has had aggressive behaviour, including non-compliance with care and intervention until quite recently. He is 88 years old today, and nearing the end of his life. I have managed 4 care homes with nursing.
We chose Forest Hill when dad's status changed from residential to nursing needs. I visited several 'recommended' care homes in Sheffield; they were appalling, with clear evidence of lack of training and disinterest from the staff.
Forest Hill has earned the very well deserved 'outstanding' status from CQC. The leadership is outstanding! The care given to dad is outstanding and the care and support given to us as a family is outstanding.
Mum still lives at home. We are a very small family; I have 1 brother, and mum has had many episodes of acute ill health, resulting in hospitalisation (in Sheffield) for prolonged periods many times – the staff at Forest Hill always ask how mum is, and understand it is difficult for her to visit frequently.
I supervise geographically a very large area, geographically speaking, making it difficult to visit often. Katie (Nurse in Charge) is exceptionally kind and often rings me just to let me know Dad is okay.