Reviews for Forest Hill Care Home

"All the team within the home are fantastic. My mum has come on leaps and bounds since becoming a resident. She enjoys all the activities that are held both on site and also the visits out. Mum recently went out to a farm. The carers sent me a video of my mum having a cuppa and a scone. The smile from my mum said it all. Highly recommended."

"Mum was moved here 3 weeks ago. She has previously been a resident at 2 other care homes. As a family we are so happy with the care mum is receiving. All the staff from admin, reception, manager, carers, nurses and the catering manager have ensured mum is welcomed and look after fantastically. The activities team are brilliant and mum has even but out on a trip. Communication between the team appears excellent."

"My grandad is very happy and well cared for."

"My husband has been in the home from September 2024, and all the services they provide is excellent. I am completely happy with all the care they provide. They go over and above every day."

"Fab staff, they cant do enough for the residents and family members. The food choices and standards are excellent. The units are always clean to a high standard, if you require anything for the bedrooms they sort it, from heaters to putting up pictures. The grounds are well kept with enclosed garden areas. There is lots of daily activities, BBQ's, Christmas Fayres, live music, hair salon, foot care."

"The carers at Forest Hill range from the very good to the excellent and there are many of these! There is a real family atmosphere here with all staff - domestic, kitchen, maintenance, reception etc. contributing. One-to-one relationships with all residents are both genuine and realistic. Within their busy schedules all staff, find time for residents and family/visitors. My wife loves the food and really enjoys the regular animal visits. Forest Hill is now her home. P.S. Of the many excellent carers some are outstanding."

"I am so happy my mum is being cared for at this home. The staff are lovely, patient and friendly. The food is amazing with lots of variety. The rooms are clean and fresh. They have fun days, activities and entertainment. My mum is content and in excellent care."

"My mother-in-law, who has Alzheimer's, has been a resident for two years now and we are extremely happy with the care offered. The staff are very professional and will work with you if you have any ideas to help the residents live a comfortable safe life. The nursing home doesn't smell of that usual nursing home smell that normally blows your head off like you would see in different establishments in the Worksop area. We took time looking around different nursing homes but instantly fell in love with Barchester Forest Hill Care Home! We based our decisions on would we live here if we had to and it was a massive yes. We can definitely relax at home knowing our family member is safe and well cared for."

"My mum has been a resident here for quite a while now, she is very well cared for. The staff are lovely, the food is amazing, they seem to have lots of activities for the residents and go on trips out when possible. I don't think we could find a better place for Mum to be cared for."

"My mum has Parkinson's and Lewy body dementia. She has been a resident at Barchester Forest Hill Care Home since August 2022. I visit her three-four times a week. The home is very well-run, all the staff, from the management down, are approachable at any time to answer your questions and address any concerns. Meetings are held quarterly for family to attend. Everywhere is constantly cleaned, clothing is washed daily. The meals are cooked on the premises and are tasty and nutritional. The nurses and carers are very good and they interact with the patients in a lovely way. The activities are varied and so, something will appeal to everyone. The two maintenance guys keep everything working and the gardens and interior looking great. The home is decorated beautifully for Christmas. My dad and I looked after my mum at home for as long as we could. Now we can visit and still look after her but all the help we need is on hand immediately and that is such a relief. Thank you to all."

Having spent 2 weeks in hospital after suffering a fall at home my Mum who was diagnosed with dementia 3 years ago was moved to Forest Hill care home, initially for 2 weeks respite. After living in her own home all her life, we naturally wanted the best for our Mother, a home from home if that was possible. Our first impression of Forest Hill was pleasing, the home was exceptionally clean with a homely feel to it. The staff were very professional without being stuffy, always ready with a smile and warm welcome regardless of how busy they were, they made us feel we were important to them, nothing was too much trouble, ever. Mum settled into the home quickly despite having always been reluctant to go into care, and the decision was made with Mum's agreement that her stay here would be permanent.We visited every day and the staff never failed to impress us with their attitude to all residents and visitors alike, no member of staff ever passed a resident or visitor without stopping for a quick chat. Unfortunately my Mum's health deteriorated after a few short weeks, but staff, qualified, carers, activity staff, domestic, catering and maintenance staff never failed in their delivery of care to her. They endlessly tried to tempt her with a variety of delicious freshly cooked foods, kept her spirits up with cheerful conversation, made sure Mum was clean and comfortable right up to the end. The staff at Forest Hill are a very special team of amazing, caring and compassionate people, who go way beyond what their roles demand of them and are happy to do it. We were looking for a home from home for Mum and that's exactly what we found at Forest Hill. Thank you, each and every one of you, for making our Mum's last few weeks the best we could have wished for. We wouldn't hesitate to recommend Forest Hill.
Andrew, Christine & Pete.

"The home is always extremely clean, the staff are very helpful and polite."

"Been visiting my mother in the care home weekly for over eight months now, I can't believe how happy she is and so settled. The staff, from top management to cleaner, are all so polite, professional and most of all, caring. I and my siblings would like to say a big thank you."

"Absolutely fantastic, everyone is caring and friendly. Dad seems happy."

"My father spent 4 weeks at Forest Hill Care Home before he died. As a nurse, it is difficult to hand over the care of someone you love to others, but I can honestly say I felt confident and happy with the care and attention he received."

"Christmas Day was lovely and the lunch was excellent."

"All staff very friendly and they all say 'hello' which I think is nice. And clean."