Forest Hill Care Home at a glance
All the services and facilities on offer are designed to enhance residents’ lives within the home. The care we provide is all about looking after their health and understanding what makes them happy. Please don’t hesitate to ask our friendly staff any questions you may have about the services we offer.
Types of care
Nursing Care
Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.
Find out moreDementia Care
Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.
Find out moreCare and Services Provided
- Mental health services
- Multiple sclerosis care
Care Duration
- Accept direct referrals
- Accept referrals from local authorities
- Emergency placements
- Intermediate care/home from hospital
- Long-term placements
Our Guides
Here to help you make the right decision about your care requirements
Download our helpful guides
Facilities at our home
- Wi-fi available
- En-suite rooms
- Step-free access
- Hairdressing salon
On-site
- Access to kitchen facilities
- Activity classes
- Activity room
- Conservatory
- Day trips
- Exercise classes
- Flexible mealtimes
- Internet access/wifi
- Laundry
- Landscaped gardens
- Night bite menu
- Private dining
- Quiet lounge
- Relatives meal with residents
- Sensory garden
- Special dietary requirements
- TV lounge
- Vegetable plot
Accessibility
- Disabled bathroom
- Disabled WC/facilities
- Disabled parking
- Disability awareness/equality training
- Lift
- Lifting and handling equipment
- Step-free access
- Wheelchair access within home
- Mini bus or other transport
Accommodation
- Electric profiling bed
- En-suite toilet
- Furnished rooms and own furniture welcomed
- Nurse call system
- Overnight visitor facilities
- Room with garden views
- Secure access to building
- Smoke detectors
- Telephone points can be installed in bedroom
- Thermostatic radiators
- TV in bedroom
Extra services
- Chiropody
- Hair dressing salon
- Massage
- Newspapers/magazines
- Physiotherapy
- Residents may retain their GP
What happens now?
Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.
Care enquiries
New care enquiry phone lines are open 8am - 8pm
01909 521379
All other calls
Our fees and contract
We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.
View typical fees View Our ContractUseful downloads
Here to help you make the right decision about your care requirements.
Care Home and Company Awards
What is the nature of your enquiry
Welcoming new residents
We are welcoming new residents and patients into our homes and hospitals to ensure that we are there for those that need care and support. In order to do this with the safety of our residents, patients and staff at the forefront of our thinking, we have a very clear admission policy and have infection control protocols that must be met.
We are here to ensure that for those that need care, we are doing all we can to keep them safe and protected, and all of our staff are trained in infection control and use of Personal Protection Equipment, and we are proud to be the only care home provider to win the RoPSA Health and Safety Award in 2019 and 2020. We are proud to offer life enrichment activities, and a choice of nutritious home cooked meals, and we provide personalised care dependent on your needs. Please get in touch with your local Barchester care home for more information, or to arrange a virtual show round of a home in the first instance. We appreciate that if you are looking to move in, you will want to see the home in person, and we are open to show rounds in person, but please note that there is a strict meet and greet protocol that all visitors must follow.
It remains that visitors are not permitted inside our services, apart from in some exceptional circumstances. This is to maintain necessary infection control measures during the current COVID-19 pandemic and beyond. We will still ensure that vital medical visits are made, ensuring that they wash their hands on entering, and we will be asking all visitors to ensure they have no symptoms and will be taking their temperature.
In some instance we are enabling outdoor visits via a booking system, but have strict protocols to ensure the safety of all. We know how important communication between residents, patients, friends and family is, and all of our homes and hospitals are set up for video calling to enable you to keep in touch and we are confident that our staff are doing all they can to ensure that life in our services remains as comfortable and sociable as possible, as we support them with delivering interactive activities, whilst practicing physical distancing.
If you have any questions please do not hesitate to contact us on our helpline on coronahelpline@Barchester.com and please call the home or hospital if you would like to speak to a loved one.
Thank you in advance for your patience and co-operation.
Best Wishes
Dr Pete Calveley
Julia Atherton