Meet the general manager | Forest Hill Care Home

Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Elizabeth Dodd

General Manager

Welcome to Forest Hill, my name is Elizabeth and I am the General Manager here.

As a qualified Mental Health Nurse, I am passionate about person-centred care and making every moment special for our residents. I joined the private care sector in 2015, following my time as a Clinical Educator for the NHS in complex services. I was excited to join Barchester in 2016, as the company shares my values and beliefs regarding care delivery and staff engagement. Our teams work hard to build relationships with all our residents and offer support to our relatives past and present. We have an active Relatives Support Group, which is open to all. We are a committed team; passionate about working creatively with our residents to enhance and improve the quality of their lives.

Care homes and elderly care from Barchester Healthcare

Joanne Procter

Deputy Manager

Joanne is a Registered Mental Health Nurse who manages the Portland Suite and really enjoys working with our Residents and their families. Joanne knows how important it is to treat each resident as an individual and ensure they are experiencing a quality way of life that is person centred. Portland Suite is like home from home and we are one big family.

In her spare time Joanne likes to travel and spend quality time with her children and grand children.

Hannah Farr

Clinical Lead Nurse

Hannah is our Clinical Lead Nurse for the home. She has worked at Forest Hill since 2015 and has a diverse range of experience, having originally qualified as a Learning Disability Nurse. She feels passionately about person-centred care and this has a positive effect on the rest of the team. Hannah is keen to progress and develop her clinical skills and is one of our mentors for the Care Practitioners.

Sue Bestwick

Activities Coordinator

Sue arranges activities and outings for our residents and makes each day as interesting and stimulating as possible for them. Sue's bubbly enthusiasm and determination to put a smile on people's faces is a real asset to Forest Hill. Sue is always keen to get family members involved too so that they can share happy, fulfilled and quality moments with their loved ones.

Ian Kettleborough

Maintenance Manager

Ian is a qualified joiner and is always around to ensure that the home is maintained to the highest of standards. Ian enjoys the interaction with the ladies and gentlemen that live at Forest Hill and helps the new residents turn their rooms into a homely environment. Ian loves football and spending his spare time caravanning in the Peak District.

In 2016, Ian was named as a Divisional Winner for Maintenance Champion in the Barchester Care Awards.

Forest Hill Barchester Healthcare

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