Reviews for Flowerdown Care Home

My mother recently spent 6 weeks in respite care at Flowerdown. She was very happy there and the staff were wonderful. Always cheerful, always looking to help whilst encouraging independence. My mothers room was bright and airy, any problems dealt with quickly and we were always made welcome when visiting. The whole process of booking mum in was easy, there was good communication from management, such as eMailing activity details to us and keeping us informed when the biler broke down- which was quickly replaced and room heaters provided until the nw boiler was commissioned. Hghly reccomended

"My almost 95-year-old mum has been at Flowerdown for a year now. She moved in after experiencing one fall too many, and it became clear that she could no longer live independently or receive the level of everyday care and support she needed at home. When she arrived, she was frail and unwell - we honestly thought she might be in her final few months. A year later, she is so much brighter and very much full of life. She enjoys the activities on offer, and the team gently encourages her to take part, which makes a real difference. Sharing meals with other residents in the dining room has also been beneficial for her well-being. And she never says no to the regular cups of tea and biscuits - always served with a warm smile and kind words from the staff. Flowerdown has done, and continues to do an outstanding job of caring for our very precious mum. From our families' perspective, Flowerdown has lifted the burden of constant worry. We have complete peace of mind knowing that she is in the best place, receiving the best care possible."

"A big heartfelt thank you : whilst you looked after my wife who was transfered from hospital ,after a big Orthopedic op , during my wife's stay to assist her recovery, i witnessed a happy vibrant activity in the house, all your staff greeted us with a genuine smiles from the top down everybody were genuinely polite and showed a caring attitude towards us ... thank you to the Manager you have a big load to carry looking after everybody under your care but you kept a tight ship , everybody's busy like bees in a hive... Like teamwork with happy spirits , thank you .. Thank you to the manager for welcoming us into your care . It gave us a homely feeling. And the nice suroundings. .. My wife felt well looked after in her transition from hospital to your care home then - to home . It got her to where rita needed to be ... (A big special thank you to the "Senior care asistant" Who shone , Thank you ), thank you to the chef , for helping my wife with her diet .and to"

"Excellent home. Caring. Such care to my elderly mum."

"My Parents (both in their 90s) stayed at Flowerdown for Respite Care for the Month March 2025. My Father was transferred there after being in Hospital a month. He was very weak and really needed some time to build up his strength to walk and recover from his ordeal. My Mother arrived at Flowerdown for Respite Care two days before my Father. They both needed some "tlc" to build up their strength and they certainly got that at Flowerdown. All the Staff were very caring and interested and did their utmost to help my parents settle in, with the comfort of the Home and the good food which was offered as an added bonus. Flowerdown is tastefully furnished and offers everything you would want from Respite Care. I could not find anything to fault and enjoyed visiitng my parents and the upbeat atmosphere there from the moment you entered the building. Thank you Flowerdown Staff for all your care it has been so appreciated."

"My aunt has been in Barchester Flowerdown Care Home since August 2024. She was apprehensive of going into care at first but has quickly settled there and is very happy with her new life. The staff are all friendly, polite and helpful, from the carers, nurses, housekeeping team, reception and catering staff. There are so many activities taking place daily to keep the residents occupied and my aunt enjoys taking part and making new friends. I really can't fault anything and particularly, like the relaxed, homely feel of Flowerdown with its comfortable surroundings and lovely gardens. I think the general manager has got it just right and it is evident the staff take pride in their work and look after the residents to a very high standard."

"Fantastic environment since the refurbishment and excellent care provided. The staff are kind and very supportive. Low staff turnover which is essential to high care quality. My husband is very happy there."

"The staff are fantastic, very friendly, caring and approachable. The managers and the team are doing a great job of looking after dad, I cannot praise Barchester Flowerdown Care Home highly enough. The home is beautiful, the food is excellent and the staff are absolutely committed to providing the best care possible for the residents. It's clean and well organized and staff are always available to assist when needed. We have peace of mind knowing that dad is in a safe and caring environment."

"Good nursing care at all times. All nurses are excellent, kind and helpful, also nothing too much trouble for all care staff. Lovely surroundings, garden beautiful and well cared for. The dining room and food is top quality, restaurant standard. Visitors welcome."

"Barchester Flowerdown Care Home have always treated my aunt with tenderness and kindness. She called them her second family. The staff were always very supportive to me and my family. My aunt was always consulted about her care. The home has always felt very welcoming. In her final weeks the care was excellent. We never had to worry about her, as she was so happy there."

What a beautiful place, the gardens are a particular joy and when I visited the residents were very much enjoying them. Their recent refurbishment is stunning but the care and homely welcome inside their care home is overwhelming, the residents are happy and staff there are certainly a dedicated and experienced happy team who provide excellent care. My Nan is a resident at a Barchester home and I cannot fault the care she receives since becoming one of their residents.

Sam and I were invited by Flowerdown and Barchester to visit today and see how the home has changed since undergoing a significant refurbishment programme. We were blown away by what we saw, both in terms of the building itself but also the gardens which were simply glorious. We had the opportunity to look around it and also to meet some of the staff and residents. It was a pleasure to have been invited and would have no hesitation in recommending potential residents and their families to visit and see for themselves.

"Just been to the open day at Barchester Flowerdown Care Home this morning. A big thank you to all the staff for your hard work and kindness. Just to say you cannot improve on perfection. Such high standards."

"My partner has been made comfortable in his room by all the staff, from nurses to cleaners. He even had cake and a song from the staff. Room is clean and comfortable. I wish he had come here sooner. Palliative care is sensitively offered."

"My father was in palliative care at Flowerdown Care Home. We were blown away by the level of care, kindness and support from all the staff towards our father and our whole family. We are so thankful and grateful to all the staff for enabling our father to have a dignified end-of-life experience."

"I would like to thank all the staff at Barchester Flowerdown Care Home for all the care they gave my husband during his final weeks on this earth. They treated us with great respect during this very sad and difficult time."

I cannot fault the care at Flowerdown. Every single member of the team is warm, welcoming and caring. My father has been at Flowerdown for a month and I have seen such a positive improvement in him, much of that stems from everyone interacting and including him in activities. Claudia and her whole team really are amazing and treat all of the residents as well as their visitors like one of the family. Putting a family member into a care home isn’t an easy decision and being made to feel so welcome by everyone , how fabulous all of the facilities are made this so much easier for us. As a family we are proud to call Flowerdown our home from home