Reviews for Flowerdown Care Home

I cannot fault the care at Flowerdown. Every single member of the team is warm, welcoming and caring. My father has been at Flowerdown for a month and I have seen such a positive improvement in him, much of that stems from everyone interacting and including him in activities. Claudia and her whole team really are amazing and treat all of the residents as well as their visitors like one of the family. Putting a family member into a care home isn’t an easy decision and being made to feel so welcome by everyone , how fabulous all of the facilities are made this so much easier for us. As a family we are proud to call Flowerdown our home from home

What a beautiful place, the gardens are a particular joy and when I visited the residents were very much enjoying them. Their recent refurbishment is stunning but the care and homely welcome inside their care home is overwhelming, the residents are happy and staff there are certainly a dedicated and experienced happy team who provide excellent care. My Nan is a resident at a Barchester home and I cannot fault the care she receives since becoming one of their residents.

Sam and I were invited by Flowerdown and Barchester to visit today and see how the home has changed since undergoing a significant refurbishment programme. We were blown away by what we saw, both in terms of the building itself but also the gardens which were simply glorious. We had the opportunity to look around it and also to meet some of the staff and residents. It was a pleasure to have been invited and would have no hesitation in recommending potential residents and their families to visit and see for themselves.

A Big heartfelt thank you :
whilst you looked after my wife Rita who was transfered from RHCH winchester ,after a big Orthopedic op , during Rita's stay to assist her recovery, i witnessed a happy vibrant activity in the house, all your staff greeted us with a genuine smiles from the top down everybody were genuinely polite and showed a caring attitude towards us ... thank you to Claudia (Manager ) you have a big load to carry looking after everybody under your care but you kept a tight ship , everybody's busy like bees in a hive...
Like teamwork with happy spirits , thank you ..
Thank you Claudia for welcoming us into your care .
It gave us a homely feeling. And the nice suroundings.
.. Rita felt well looked after in her transition from hospital to your care home then - to home .
It got her to where rita needed to be ...
(A big special thank you to Shomas. "Senior care asistant" Who shone , Thank you ), thank you to Jander de sousa , for helping rita with her diet .and to marinela for helping rita settle in ...
We got to know most of you personally and we thank you. to all of you .for the extra ordinary care you all show to the people in your care.

We wish you continued success.
andy & rita Lowther winchester

"I would like to say this is not a complaint, but on observation, I was very satisfied with the recent visit to the care home, with one exception. Probably because the majority of the residents are deaf, the carriers do not close the doors but bang them. This may seem trivial to you, but it wasn't to me as I became very nervous and jumpy and the carers noticed this. I had to spend most of my time in my room."

E B
carehome.co.uk rating: 4.09 out of 5

"As my late wife had been so well cared for I knew my care would be exceptional and my faith was fully justified as I enjoyed every minute of my 6 weeks care. I could not pay high enough tribute to Flowerdown and its management, staff and carers."

Neville C
carehome.co.uk rating: 5.00 out of 5

"Excellent home. Caring. Such care to my elderly mum."

N A
carehome.co.uk rating: 5.00 out of 5

"My Parents (both in their 90s) stayed at Flowerdown for Respite Care for the Month March 2025. My Father was transferred there after being in Hospital a month. He was very weak and really needed some time to build up his strength to walk and recover from his ordeal. My Mother arrived at Flowerdown for Respite Care two days before my Father. They both needed some "tlc" to build up their strength and they certainly got that at Flowerdown. All the Staff were very caring and interested and did their utmost to help my parents settle in, with the comfort of the Home and the good food which was offered as an added bonus. Flowerdown is tastefully furnished and offers everything you would want from Respite Care. I could not find anything to fault and enjoyed visiitng my parents and the upbeat atmosphere there from the moment you entered the building. Thank you Flowerdown Staff for all your care it has been so appreciated."

Amanda B
carehome.co.uk rating: 5.00 out of 5

"Mother was admitted directly from hospital for end of life care. She was warmly welcomed by the staff and this set the tone for her stay. A good balance of nursing, care activities and food. Our thanks to the manager and the team for looking after mum. The only negative which might have put us off selecting the home was the need for redecoration, which is planned, but the care was much more important than the decor. Special thanks for being there."

David P
carehome.co.uk rating: 4.00 out of 5

"It's difficult to describe the exemplary care, devotion and professionalism of the team in Flowerdown. Mum had a horrendous experience of complete lack of care in an establishment with a highly branded reputation previously, this totally changed from the second she arrived. The leadership is dedicated, relentlessly supportive and quite frankly my sister and I felt like Mum was the only resident given the level of care and attention provided. It is like that 24 hours a day. Mum's room was beautiful, the grounds are wonderful and the care surpassed all of that. We reached the end with Mum earlier this week. It would be true to say that Mum has had the best last four months of her life here. Our deepest thanks and gratitude for the leadership and the team at Flowerdown - you rock, every single one of you. Without you and your support, this time would have been so difficult, it is due to your focus, care and dedication that you have made our time so precious too. Thank you."

Ian S
carehome.co.uk rating: 4.58 out of 5

"All the staff at Flowerdown at very kind, patient and helpful. They have the well-being of residents as their top priority and have always been willing to answer any questions I have. Thank you for everything you do."

Michael P
carehome.co.uk rating: 4.17 out of 5

"My friend was greatly comforted by the consistent kindness and cheerfulness of all the staff - they were always ready with sympathy and encouragement for her. She also appreciated their tolerance and efforts to meet her needs."

E K
carehome.co.uk rating: 4.00 out of 5

"My mother's physical needs were well cared for, but particularly after Covid limited things, shortage of activities, interesting events and staffing problems made life very boring for her. We appreciate the staff's efforts to cope under these circumstances though and thank them in particular the manager."

M T
carehome.co.uk rating: 4.17 out of 5

"My mother spent nearly 2 years in Flowerdown prior to her recent death at 100 years of age. She arrived just before Covid restrictions began and so experienced all the necessary restrictions imposed to keep residents safe and healthy. It was a difficult time for her and her family, but we are so grateful to the staff for looking after her so well. They were excellent. The care, attention and love they gave to my mother was much appreciated."

M N
carehome.co.uk rating: 4.58 out of 5

"Prior to coming to Flowerdown, I was given to understand that physio would be readily available to help my mobility. I have been here for 7 months and have now been told physiotherapy is not given and I was misinformed. However, I would say that under the excellent care of the head nurse, my overall health has improved immensely. I recommend all the staff take the NVQ qualification."

D G
carehome.co.uk rating: 4.33 out of 5

"I haven’t been at the home long but am really happy here. Everybody is so kind and helpful, nothing is too much trouble. The activities are very good as is the food. I’ve made some really good friends here."

Susan G
carehome.co.uk rating: 5.00 out of 5

"Due to rapidly changing circumstances at home, we came to Flowerdown with little notice. From the moment I walked in and was met by the manager, I knew this was the right place to give the support my mum needed. The care and kindness has been outstanding, the food delicious (my mum's words) and the understanding of the care team has been first class. Thanks to all the staff who have helped us, you have been amazing."

Craig H
carehome.co.uk rating: 3.83 out of 5