Reviews for Flowerdown Care Home

"My friend has been living at Flowerdown for just under a year now. The staff have made what can be a very difficult move, very easy. The staff are so welcoming & friendly, nothing is ever to much. Knowing my friend is in a safe, warm, loving environment is such a relief."

"All the staff at Flowerdown have been polite friendly and extremely welcoming since Day 1. My mum settled in quickly for respite care and has been well looked after. She is enjoyed the company, the caring attention of staff and the delicious food."

"My auntie has been a resident of Barchester Flowerdown nursing home for a year now. She is very happy with the care she has received and compliments the staff and the food supplied all the time. As next of kin we have no hesitation in recommending the home and look forward to the interaction with staff. On behalf of my auntie thank you all for the past 12 months."

"Most of the staff are lovely. The home is very pleasant and kept clean and tidy."

"The Care Home is well run with attentive and caring staff. The place is spotlessly clean and the food is excellent. The gardens ae lovely and well kept. There is a full program of activities including day trips out."

"Very happy with the way George is looked after Staff very attentive and he is happy & content. Would highly recommend Flowerdown to others"

"The staff and nurses could not do enough to make my mother's stay at Flowerdown more comfortable and they helped to her to be able to return home. The staff were warm and friendly and attentive to her needs without being overbearing."

"I recently booked a month-long period of respite care at Flowerdown Care Home following hip replacement surgery with same-day discharge from hospital. I was fortunate to find a place at this home, as many care homes do not accept younger residents (I am 46 years old). The nursing staff were very accommodating and collected me from the local hospital in the minibus. I received a high standard of nursing care, especially in the early days following the operation. My room was spacious and well appointed, with a large walk-in wardrobe, en-suite wet-room and lovely view of the gardens and grounds. The management and administrative team and the nursing, caring, housekeeping, catering, maintenance and activities staff were all very approachable and helpful, endeavouring to accommodate my wishes wherever possible. There is a genuine sense of community and shared values at Flowerdown, and I would not hesitate to recommend this care home for periods of respite and recovery."

My mum has been in Flowerdown for 6mths now. Every single member of staff is exceptional and all go out of their way to help and advise. The care is 💯
The home is beautiful inside and out. Plus the food is amazing, family can join their relatives for a meal in the restaurant. Lots of activities again relatives can join in.
Nursing skills are excellent.

My mother recently spent 6 weeks in respite care at Flowerdown. She was very happy there and the staff were wonderful. Always cheerful, always looking to help whilst encouraging independence. My mothers room was bright and airy, any problems dealt with quickly and we were always made welcome when visiting. The whole process of booking mum in was easy, there was good communication from management, such as eMailing activity details to us and keeping us informed when the biler broke down- which was quickly replaced and room heaters provided until the nw boiler was commissioned. Hghly reccomended

"3 main qualities in this marvellous establishment. Top-end professionalism: the carers care so well and kindly, the chefs provide tasty nourishing food, the cleaners clean thoroughly, the activities are fun and engaging, the admin is efficient, the gardener creates a lovely outside environment, maintenance keeps everything working well and the managers know how to manage and get the best from the organisation. And it's one team, everyone pulls in one direction. The different people doing their different jobs all work in the same style, same ethos: to make life better for the residents. They don't only clean/cook/garden etc, each & every person behaves like a carer. And they're without exception positive, friendly and smiley. As a result, my mother is in noticeably better shape now than when she arrived. So absolute thanks and respect to Flowerdown for the positive impact it has on residents, and consequently their families and friends."

"My almost 95-year-old mum has been at Flowerdown for a year now. She moved in after experiencing one fall too many, and it became clear that she could no longer live independently or receive the level of everyday care and support she needed at home. When she arrived, she was frail and unwell - we honestly thought she might be in her final few months. A year later, she is so much brighter and very much full of life. She enjoys the activities on offer, and the team gently encourages her to take part, which makes a real difference. Sharing meals with other residents in the dining room has also been beneficial for her well-being. And she never says no to the regular cups of tea and biscuits - always served with a warm smile and kind words from the staff. Flowerdown has done, and continues to do an outstanding job of caring for our very precious mum. From our families' perspective, Flowerdown has lifted the burden of constant worry. We have complete peace of mind knowing that she is in the best place, receiving the best care possible."

"A big heartfelt thank you : whilst you looked after my wife who was transfered from hospital ,after a big Orthopedic op , during my wife's stay to assist her recovery, i witnessed a happy vibrant activity in the house, all your staff greeted us with a genuine smiles from the top down everybody were genuinely polite and showed a caring attitude towards us ... thank you to the Manager you have a big load to carry looking after everybody under your care but you kept a tight ship , everybody's busy like bees in a hive... Like teamwork with happy spirits , thank you .. Thank you to the manager for welcoming us into your care . It gave us a homely feeling. And the nice suroundings. .. My wife felt well looked after in her transition from hospital to your care home then - to home . It got her to where rita needed to be ... (A big special thank you to the "Senior care asistant" Who shone , Thank you ), thank you to the chef , for helping my wife with her diet .and to"

"I would like to say this is not a complaint, but on observation, I was very satisfied with the recent visit to the care home, with one exception. Probably because the majority of the residents are deaf, the carriers do not close the doors but bang them. This may seem trivial to you, but it wasn't to me as I became very nervous and jumpy and the carers noticed this. I had to spend most of my time in my room."

"As my late wife had been so well cared for I knew my care would be exceptional and my faith was fully justified as I enjoyed every minute of my 6 weeks care. I could not pay high enough tribute to Flowerdown and its management, staff and carers."

"Excellent home. Caring. Such care to my elderly mum."

"My Parents (both in their 90s) stayed at Flowerdown for Respite Care for the Month March 2025. My Father was transferred there after being in Hospital a month. He was very weak and really needed some time to build up his strength to walk and recover from his ordeal. My Mother arrived at Flowerdown for Respite Care two days before my Father. They both needed some "tlc" to build up their strength and they certainly got that at Flowerdown. All the Staff were very caring and interested and did their utmost to help my parents settle in, with the comfort of the Home and the good food which was offered as an added bonus. Flowerdown is tastefully furnished and offers everything you would want from Respite Care. I could not find anything to fault and enjoyed visiitng my parents and the upbeat atmosphere there from the moment you entered the building. Thank you Flowerdown Staff for all your care it has been so appreciated."