Meet the Flowerdown Care Home Team

I am Susma Rai, the Deputy Manager at Flowerdown with a deep passion for providing exceptional, person-centered care. Since 2019, I have worked as a Registered Nurse in the care home sector, gaining invaluable experience in supporting residents with both complex needs and everyday well-being.

I believe a care home should feel like home—a place of comfort, dignity, and warmth. My holistic approach ensures that residents not only receive the best clinical care but also feel valued and supported in every aspect of their lives. Working alongside our dedicated team, I am committed to ensuring Flowerdown remains a place of excellence, where families have complete peace of mind knowing their loved ones are in safe and caring hands.

I joined Flowerdown Care Home in February 2022. 

I believe in being passionate and caring, and this translates to the job I do here in the Home. Being organised and systemic improves the way we process administrative works.

Often the first point of contact as front of house with relatives and friends regarding the administrative and financial systems within the home.

Hello, I am Jander and I am the newly appointed Head Chef at Flowerdown Care Home. I was born in Brazil and came to England in 2004. My love for cooking started at a young age and I have been working in the hospitality industry at various restaurants and in other care homes for over 20 years.

I am very passionate about creating 5 Star quality food that meets the nutritional and dietary requirements. I have a NVQ in Professional Cooking and I have recently qualified from the 2024 Barchester Chef Academy which I am exceptionally proud of and intend to use what I have learnt and apply this at Flowerdown. In my spare time I love gardening and also creating new dishes and recipes. 

Hello, my name is Damian and I am the Head of Maintenance at Flowerdown Care Home and started in the Summer of 2025. Since my early 20’s I have been working in maintenance covering various aspects, from facilities maintenance to designing and coordinating Opera stages. For the last 5 years I have been involved within the care industry, focusing on maintaining care home environments for people with learning difficulties. 

Outside of work I am a keen fitness addict and go to the gym 4-5 times a week. To relax I enjoy playing my guitar or listening to music and listening to daily podcasts.   

I joined Flowerdown Care Home in February 2023. I consider myself to be a team player, I am organised, hardworking and compassionate and I have strong administrative background. Having worked within the tourism industry for many years, I have a passion for working with people. Through my role at Flowerdown Care Home I am able to embrace this through connecting with our residents, their families and colleagues and assisting as best I can

Hi my name is Shomas , I began my new role as a senior care assistant in November 2022. 
I have started my Journey at Flowerdown as a Kitchen Assitant but due to my passion on care I had the oportunity to join the care team 4 years ago.
I love my new role and  and I am taking MY NVQ3 to Be able to improve my Knowledge and skills.

I have worked for the care sector in many roles for over 20 years.

My passion for gardening has been with me for many years, starting with growing vegetables and house plants when I bought my first house, followed by creating a family friendly garden for my children.

Now that the children are grown up, I'm enjoying designing a new style of garden for me and my wife, including building a summer house.

I have been gardening at Flowerdown since 2018, and the focus is to create a homely environment for the residents and their families.

I have weekly chats with the residents to discuss the current plans, my ideas and their wishes.

I have made a lot of new boarders at the front of the home and redesigned the raised beds in the back garden to include a climbing frame for new planting, which includes an area for the squirrels to feed, something that the residents enjoy. 

Hi! I'm Elvans Nurse at Flowerdown. I have 13 years work experience in various healthcare settings that taught me multiple skills and one I wouldnt trade for the world.

As a Senior Nurse, my primary responsibility is to safeguard our resident's best interest and welfare. We value and cherish our residents like our own family. What is important to our residents is important to us.

We also envision to become an outstanding care home and to be recognised for our great team effort. And to be a part of our amazing team and strong leadership that will no doubt we will succeed.

Hi Everyone, I’ve been working as an activity coordinator in care homes across the New forest and Four Marks and started my career as a carer. I am passionate about creating engaging, meaningful activities because I believe they bring purpose, joy and a sense of belonging to people’s lives. Working with Barchester has given me the opportunity to expand my experiences , learn new approaches and develop ideas that make a real differences to residents.

I’m currently studying law part-time to grow my skills. I have travelled and lived in various places, like South Africa and Thailand, which has shaped my love for connecting with people from all backgrounds. Outside of work, you’ll find me reading, travelling or seeking out any adventure-especially if it involves water or something thrilling!

Hello my name is Jeremy Caesar, known as Jez. I have spent 39 years in the kitchen, bedroom and bathroom industry, as an installer, project manager and technical surveyor. 

I now look forward to using my knowledge, experience and skills at Flowerdown Care Home. 

Outside of work I enjoy tinkering with motorbikes and radio controlled models, as well as rehearsing an open mic at a local club as I play rock and blues harmonica. 

Hello, my name is Marcela and I am Head of Housekeeping here at Flowerdown. I am in UK since 2015 and I have started my career as housekeeper in a care home, private cleaning and Head of Housekeeping in hospitality. I do my job with passion and determination and I am very proud  of working with Flowerdown team ensuring a high standard of cleaning and infection control.

Susan is Flowerdown Care Home's resident ambassador. Sue is one of our kind-hearted and generous residents who shares her time ensuring her neighbours have a friend in her. Sue also is our resident cheerleader who rekindles the spirits of the staff when it is much needed. Sue is a well-loved figure here at Flowerdown Care Home and will be happy to give you a tour and share with you the countless memories we create.

Hello, my name is Mary and I am Housekeeping Assistant here at Flowerdown. I have been working in hospitality for some time now and I can say working with people gives me so much satisfaction. I am a hardworking perfectionist and I am very proud of working here at Flowerdown.