Reviews for Florence Court Care Home

Our parents have settled in well and are so much better since moving there.
The staff are all extremely friendly and always smiling. Nothing is too much trouble, and i love how the staff spend time with our parents, from trips out, activities throughout the week, or just talking to them in their room. There is something for them to join in with every day, quizes, music, exercise classes , and manicures, to name a few.
The care they receive is excellent, and I would like to thank all the staff for doing such a fantastic job.

My Mother moved into Florence Court six weeks ago and I couldn't be happier . The moment you enter the home you feel welcome . She has a lovely ensuite room with a little garden area and all the facilities are absolutely beautiful - more like an hotel than a care home.
The staff and management are particularly amazing , treating Mum with so much kindness and respect - they really took time to get to know her individual needs and I cannot praise them enough for providing a safe, caring and happy environment for her.

Florence Court is a quite exceptional 5-Star Care Home with staff that are thoroughly professional, overwhelmingly friendly, courteous and totally caring reacting positively and in a warm genuinely positive way to every request. Completely recommended without reservation. This is care that we all hope to achieve.

What a beautiful care home! It feels like a luxury hotel and all the staff are super friendly too. I run my 'Sweaty Mama Classes' there every Friday morning and all my mamas love it too! - Highly recommend - Thank you Florence Court xx

We visited 2 married Residents whom we had known for over 40 years. We were received by very friendly Staff and our Friends seemed very happy and had established good relations with the other Residents. It is a very comfortable and well furnished care home and the Residents are clearly looked after very well.

We were apprehensive initially to move Mum and Dad into Florence Court as they loved their own home so much but it has been a smooth transition.
Mum and Dad love the activities and the interaction with the very friendly and accommodating staff. They are well cared for and have a lot of fun.
Another highlight for them is the food and the comfortable living areas.

"Enjoyable stay at Florence Court. Lovely accommodation - warm comfortable room. I felt well cared for - attentive staff, some, in my view, outstanding! My only disappointment was the occasional meal. Overall, would recommend if you want to stay somewhere that feels more like a hotel, but with the care and security."

R W
carehome.co.uk rating: 4.50 out of 5

"From our first meeting with the home service advisor which was so professional the process has been extremely smotth. Mum has settled very quickly and views Florence Court as home. She has quickly made friends and will join in some activities. The staff always involved and encourage her and her confidence is growing. We love the feel of the home, all the staff are great and show real interest in the family."

Palmira K
carehome.co.uk rating: 4.75 out of 5

"Mum was made to feel so welcome and all of the staff are extremely friendly & helpful. Mum has settled in so much better than we could have imagined or hoped, which is of great comfort to us all. She has made friends with other residents, and appears to be so much happier than when she was living alone."

Annette P
carehome.co.uk rating: 5.00 out of 5

"A member of my family has been admitted to Beck Lodge. Wonderful accommodation, clean, tasteful and comfortable. Staff are spot on all of the time with their caring and helpful ways. They are the best."

S H
carehome.co.uk rating: 4.92 out of 5

"My 99 year old mother has lived in Florence Court since October 2023, Her background as a WAAF teleprinter during the 2nd WW contributed to her stoical, discrete & very private personality, always striving to be independent, hence the transition from living alone at home to a care home environment was potentially challenging for her. However the staff at Florence Court have been magnificent in catering for her needs having taken the time to get to know her as a person and tailoring their input whether as carers, activity organisers, household & catering; nothing is ever too much trouble, indeed staff pop by her room to have a chat. The facilities are first rate, spotlessly clean & welcoming with plenty of activities. The dining facilities are excellent, home cooked food, a varied menu. There is regular opportunity for comment & feedback. Thankyou."

John B
carehome.co.uk rating: 5.00 out of 5

"Florence Court stepped in at no notice to take my mother in law for 2 weeks respite care following a fall and treat at our local hospital. Thorough proffesional, exceedingly friendly and totally caring from first contact and throughout her stay. The staff were exceptionally welcoming and absolutely nothing was too much trouble. She enjoyed her stay well beyond reasonable expectation and is looking forward to future stays at this 5-star care home. Many, many heartflet thanks."

David M
carehome.co.uk rating: 4.58 out of 5

"The facilities at Barchester Florence Court Care Home are beautiful and on viewing with my husband, who has dementia, his opinion was "it's like a five-star hotel". I knew then that this would be perfect for his respite care whilst I was recovering from a pending surgery. All the staff were very pleasant and all knew my husband very quickly. The manager was amazing and knew exactly what it felt like for me, being a retired nurse, placing him into other's care. I was very pleased with the whole experience."

Angela S
carehome.co.uk rating: 4.58 out of 5

"Picked up my wife after two weeks respite. She appeared cheerful, talkative and on good terms with staff - not something she is usually associated with. Appears happy to go back in a few months time when I need another rest."

G S
carehome.co.uk rating: 5.00 out of 5

"My mother has stayed at Florence Court for respite stays over the past 2 years. Florence Court and its staff (all staff from managers to carers and housekeeping) have made her feel very welcome. So much so that she feels it's her home from home. Mum enjoys the varied activities and especially likes to feel useful, however, if she needs some quiet time she is safe and sound in her room with staff popping in from time to time. For me, Florence Court gives me the peace of mind that while I'm away, my mother is safe and happy."

L B
carehome.co.uk rating: 4.92 out of 5

"My mother spent almost 18 months at Florence Court. As a regular visitor, I know that she was very well looked after by caring, compassionate and lovely people throughout the home. The regular events and daily activities are well organised and the social media photos enable family and friends to see what has been happening. Management are approachable, helpful and ensure things run smoothly. Catering is superb, housekeeping of high standard and everywhere is kept clean and tidy. The rooms have a quality bed and chair and the facilities are well maintained. The multiple lounges and dining rooms are not too big which helps give it a family atmosphere. A special care home."

Paul M
carehome.co.uk rating: 5.00 out of 5

"I cannot fault the care and attention my father received from all the staff at Barchester Florence Court Care Home. Although he was only in the home for such a short time, we were all impressed with the care and beautiful surroundings of the home. We will miss going up for a cup of tea and for our father's final resting place, it was perfect."

Nicola Z
carehome.co.uk rating: 5.00 out of 5