Meet the Florence Court Care Home Team

Hi, my name is Louise. I am the Deputy Manager at Florence Court.

I have worked in the care sector for the last 25 years. My background is primarily in dementia care, so I love supporting the residents in our Memory Lane Community as it brings me great joy and a huge sense of achievement. Caring for our residents in this beautiful setting alongside my team is something I love, and being able to help enrich everyone's lives here at Florence Court is an honour.

In my spare time, I live a busy family life with my daughter, husband, cats and dogs! I also enjoy socialising with my friends and colleagues from Florence Court as they have become my work family.

Hello, my name is Lisa, and I am the Administrator at Florence Court.

I've worked in the care sector for over 10 years and I pride myself on delivering excellent customer care and really enjoy the warm and friendly atmosphere of our home. Since joining Barchester, I have progressed my career from receptionist to my current role. I am currently studying additional business qualifications in my spare time. I am very appreciative of the support I am given by Barchester and my manager to facilitate this.

You will still find me in the corridors chatting away to residents and families, as I am passionate about providing a positive resident experience and the exceptional care they receive here at Florence Court.

Outside of work, I enjoy spending time with my daughter, my family and friends. I love walking Marley, my dog, who is a Sprocker.

I have been a chef for over 35 years  I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds qualification and a catering diploma.

I left college and went straight to London to work in a high end restaurant in Knightsbridge. From London, I worked abroad for a few years, including France, Italy, Switzerland and the Channel Islands.

I accepted the role as Head Chef within  Barchester's Florence court to give myself a better work life balance after working many years in hospitality.

I'm Bela and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to Florence Court. After a short time away I have returned to Florence Court and also re joined as Head Housekeeper of our home.

Originally from the Hospitality sector, I take great pride in my work and together with my team ensure that the home and the resident rooms are maintained to an exceptional standard. In my spare time I love to camp in our newly self converted van with my husband and beloved Mini Daxie, Toby.


 

Eddie, is a valued member of our community and we are thrilled to have him to represent our residents. He is always keen to get involved with helping both staff and residents in daily lives here at the home. This includes gardening, maintenance, activities, he has even written and hosted his own pantomime!

As Resident Ambassador, Eddie serves as a voice for residents in communicating their wishes, suggestions and feedback to our staff members. He makes such a positive impact in our home.

Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.

I transferred to the team here at Florence Court in May 2025, which was also a promotion to Care Community Lead. I have worked within the care sector since 2020 and thoroughly enjoy my working life.

I take pleasure in the rewards that my role gives me supporting my team and especially our wonderful residents to ensure they live the fullest of lives.

Hello, my name is Sasha, and I am a Care Community Lead.

I have worked in the care industry for over 8 years. Spending quality time with our residents is my favourite thing as well as learning about each of their unique stories.

I feel very blessed with my career progression within Barchester, and I am looking forward to continuing to provide our residents with the best possible quality of life.

My name is Claire and I have worked at Florence Court since it first opened.

Memory Lane is my favourite community, so I am very proud to be a Dementia Champion. I am an excellent listener and enjoy gaining residents' trust to break down their barriers to help them feel more safe and at home here at Florence Court.

Hi, I'm Heather, the hairdresser here at Florence Court.

I love my time with residents, they always have so much to chat about, and it's such a pleasure to do their hair and get to know them all. It is such a social activity to come to the Salon and have a treatment; residents spend most of their time laughing! I am made to feel so welcome.

In my free time I love to dance and listen to music. Recently married, I'm being given lots of advice from residents who got married before I was even born.

Hello, I'm Debora and my main responsibility is to guide residents and their families through the challenging process of selecting a Care Home that best suits their individual needs.

I take great pride in ensuring that our home offers the very best choice in terms of Care Options, Activities and Entertainment, Daily Menus, beautifully appointed rooms and a welcoming, caring and knowledgeable team.

My career began in the hospitality industry and then expanded into Events, Marketing, Sales and PR. Before joining the team here, I have worked within the Health Care Sector since 2002. I look forward to welcoming you to our beautiful home!

My passion outside of work is caring for and showing my dogs. I live in the New Forest with my husband, who shares my fondness for the outdoor life with our dogs, rare-breed chickens and multiple fish!

I have been working in the Care Sector for 5 years and started out as a Domestic and Laundry Assistant. I decided that I wanted to progress my career in an activities capacity, so I became an activities provider, then progressed to an Activities Co-Ordinator which I did for 2 years prior to joining the team at Florence Court.

I have a real passion for Activities and get a great deal of pleasure in enriching the residents' lives through meaningful activities. I love getting to know the residents and spending time with them finding out what they love to do. Every day is very different and rewarding. 

I am currently studying to advance my knowledge and career path. I am very grateful for the support Barchester gives to enable me to do this.

When I'm not at work, I love to travel and visit new places. I also enjoy the time I spend with my cocker spaniel, Cooper.

Hi, my name is Brad and I am the head of maintenance.

I have been a gas engineer for over 20 years and am now enjoying a new challenge here at Florence Court. The role is so diverse and no day is the same, making the job engaging and satisfying.

Outside work, I enjoy going to the gym, taking part in running events, playing golf and spending time with family and friends.

Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.

Since working for Barchester Healthcare I have been supported and encouraged to progress my career and I look forward to the challenges and role satisfaction that I will experience in my new position as Administration Assistant.

You will still see me on the residential floors supporting our Care Team colleagues as I will hold a dual role as Senior Carer.

My name is Deborah. I've been working in the care sector for over 30 years.

I have developed a wealth of experience and knowledge in my field, which I am delighted to bring to Florence Court. In previous roles, I have been a Deputy Manager and a Registered Manager.

I joined Barchester's Florence Court in 2021, and I am enjoying being part of such a wonderful team.

Hi, my name is Debbie, Care Community Lead for our Memory Lane community.

I started working in the care industry after caring for several family members, in particular my mother, who was living with Dementia. This was a true eye-opener to how dementia can change a loved one. This made me determined to share my knowledge and help our residents live happy and fulfilled lives, with a dementia diagnosis.

My name is Karen. I am a Care Assistant here at Florence Court.

Although I am fairly new to the care sector, it is something I have always wanted to do. I enjoy the type of care that our Memory Lane residents require and am so proud to be their advocate.

Hello, my name is Emma and I have worked at Florence Court since 2021.

I love seeing our residents laugh and smile and our amazing food is a great way to make everyone happy.

Away from work I really enjoy singing and dancing. In fact, I do that with the residents too!