What our families say: Fairview House Care Home

"The staff at Fairview Nursing Home are simply marvellous. My uncle is a resident, and the care he receives is second to none. During this difficult time especially, the staff have kept in regular contact, keeping myself, and the family informed regarding his health and well-being. They sent letters every couple of weeks, to keep us updated on Covid and the steps they had, and are taking to protect all residents, staff and visitors. This has been extremely reassuring during these stressful times. The staff even arranged video calls, so I could see my uncle, and he could see me, which was so thoughtful and kind. The staff always find the time to talk to relatives regarding their kin, despite having very busy schedules, for which I’m extremely grateful. Thank you to all staff at Fairview - you are outstanding, and a credit to the group."

Sheila Rcarehome.co.uk rating: 5 out of 5

"Sadly my grandfather spent his last 5 days of his life here. However, the staff on the day of his death and the days prior were outstanding. On the day of my grandfather's death, the nursing staff were excellent and kept him comfortable and made sure the members of my family were taken care of. We were given refreshments and even lunch. The staff, including the manager, came into visit us and made sure we were all ok. Most importantly the staff treated my grandfather with dignity, even up to his last 30 minutes - by applying cream to his skin, re-positioning him in his bed and making him comfortable, it made his passing that bit easier for all of my family. I cannot comment on the care outwith what I saw, but going in and out of the building for a few days, I saw plenty of smiling faces from the residents and staff. Thank you to all the staff."

Paul Ccarehome.co.uk rating: 3.75 out of 5

"I was fortunate to have my Aunt spend her last five months at Fairview House Care Home where she experienced loving care and attention from all of the staff and management, and her stay switched from a lonely existence to one of constant companionship that she developed with both staff and management. I found the staff competent, pleasant and cheery in nature and very attentive both day and night, and very importantly the food was excellent and I was able to judge this personally as visitors were generously given meals and snacks if they were present at the appropriate meal times. In summing up I would thoroughly recommend Fairview House Care Home to anyone who wishes their loved ones to be safe, happy and very well looked after and to participate in the many activities that are organised by the home for residents."

George Gcarehome.co.uk rating: 4.83 out of 5

"My father received excellent care during this time at Fairview and particularly during his final days."

H Gcarehome.co.uk rating: 4.17 out of 5

"I have to bring to your attention the care given by one of the male care staff at Barchester Fairview House Aberdeen. He is such a very caring, compassionate carer who has made it clear that he cares for all the residents in Memory Lane and treats them all with respect. He has the most gentle nature which seems to be quite soothing. So I shall also make a report to the home with the same information but I know that not all information suggested is acknowledged, not passed on to the appropriate staff but felt I had to inform of this very lovely person."

J Fcarehome.co.uk rating: 2.92 out of 5

"My sister has health issues that make her reliant on the staff for her every-day-care. It is important to us as a family that her medical needs are met. I am extremely impressed with how the staff are with her, she is always saying how beautiful and kind they are and so attentive to her needs. The food she says is very good. There were some issues with her oxygen that the nursing staff went out of their way to rectify with external sources. I personally have felt very welcome on my frequent visits and all the management are very open and available to talk to. The manager has been extremely helpful and made me feel comfortable to come forward if I have any concerns of any kind. The suggestions I would make is to have some air fresheners, as I’m aware it can be very difficult to keep on top of odours with so many elderly people. Also, the garden area could be really nice for the non-smoking residents if it was made more accessible from the dining room."

Sandra Gcarehome.co.uk rating: 4 out of 5

"The level of attention and care Dad received while living at Fairview was second to none. The staff were friendly, approachable and nothing was ever a problem. In my opinion, they treated Dad like he was one of their own family, the level of dignity and respect was just amazing. I remember the first day Dad arrived and how friendly the staff were making him feel really welcome. It always stuck in my mind how they all knew his name and he was barely through the door again reflecting how good the staff were. Dad was always clean, shaved and smartly dressed and the rooms were always cleaned to a high standard. Thank you all for looking after Dad, I will always appreciate it."

Susan Gcarehome.co.uk rating: 4.5 out of 5

"I was unable to continue to live independently at home. I needed 24 hours support to enable me to leave hospital. I have a good relationship with the nurses and carers who look after me, I enjoy the interactions and discussions we have. I cannot praise Fairview enough."

Stephen Mcarehome.co.uk rating: 4.42 out of 5

"I am an 82-year-old male, having had a double above knee amputation. My personal, physical problems are self-evident but all very satisfactorily dealt with by excellent staff, all of whom have a natural 'bedside manner'. Fairview is now my home and I could not wish for better."

James Dcarehome.co.uk rating: 4.17 out of 5

"In the last 12 months, the care within Fairview has improved even more than previous years (if that was possible). This is due to an extremely low turnover of staff and management and a noticeable higher degree of training and implementation of memory lane improvement which has been done to a very high standard. Well done to all the staff for the last 12 months."

Raymond Bcarehome.co.uk rating: 5 out of 5

"The quality of care was excellent. The staff were very professional, accommodating and looked after us all at a very sensitive time. I got to know many of them well. They made us feel very welcome. I will never forget the kindness they showed to me and my mum during her final days. The home is in a nice location. I would recommend it. Thank you."

Briony Mcarehome.co.uk rating: 4.17 out of 5

"My mother was provided with excellent care. The staff and management were of the highest quality of professionalism and efficiency. My mother loved them all."

Alice Lcarehome.co.uk rating: 4.42 out of 5

"Very much a home away from home from the Management down. You have an impression of a happy ship which allows the staff and residents to relate to one another and feel secure in the knowledge that your relative is being looked after to the staff's maximum ability. The management's policy of involving the relatives at each step of the resident's well-being makes for a very supportive regime and it's very much appreciated."

Raymond Bcarehome.co.uk rating: 5 out of 5

"Superb care and very attentive staff."

Richard Tcarehome.co.uk rating: 4.42 out of 5

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