Meet the Elm Bank Care Home Team

Hello. I am Alina, I have been a team member here at Elm Bank Care Home since 2019, I started my career with Barchester Healthcare as a care assistant and have progressed over the past few years to senior care assistant, team leader and have recently had the privilege of taking the role as Deputy Manager for the home.

My career in care started when I was providing one to one care in Italy for an individual who had many challenges. I have always had a caring nature and providing the best care possible is my dedicated goal. Working in Elm Bank has provided me with a vast amount of knowledge, training and experience which I invest back into the home, improving the lives of the residents. I have a passion for the work that I do and love to see the happiness and joy I and the team bring to the residents on a daily basis, we are all like a second family. I would love the opportunity to manage my own care home in the future and pride myself on my own learning and becoming the best I can.

I have my own family and extended family and enjoy spending time with them, either playing on the PlayStation, out and about, dining out or just snuggling up for a movie night. It’s extremely important to me of the quality time I spend with them.

Hello. I am Michael, I have been a team member at Elm Bank since 2018. I started my care career at Elm Bank as a care assistant then senior carer and given the opportunity and now I am a Team Leader.

As my first time working in care, I have gained valuable knowledge and experience along with training to ensure that I provide the best care possible to the individuals living in Elm Bank and to be able to support and mentor my colleagues and build those very important relationships with family and friends. I have a sense of pride when I see the work that we do in the home which influences the happiness of the residents, making their life very enriched with the care we provide.  I have become very passionate to the work I deliver, there is a sense of family in the home not only with the residents but with staff too. We provide quality and make a difference in the lives of the residents.

I enjoy spending time with my own family. I am part of a local football team, which provides me with a sense of wellbeing, promoting  good mental health and overall fitness. 

Hello. I am Tina, I have been a team member at Elm Bank since 2023 and began my career as a Team Leader and was upskilled to Head of Care before moving my role to become Activities Coordinator.

I am passionate individual with vibrant character and my goal is all about life enriching activities that enhance the lives of our residents. I ensure that the entertainment is stimulating and is inclusive of all our residents no matter their challenges. It is important to me that our weekly calendar offers rich experiences with music from live entertainers, visits to various locations outside the home of interest, as well as arts and crafts tailored to individual abilities. We are a pet friendly home and fully support the benefits animal therapy can bring to the lives of our residents and welcome animals of all kinds to the home on a regular basis.

Getting to know our residents better is so important to me, and through regular family and friends’ meetings we can gain a greater understanding of their loved ones' interests and life prior to joining Elm Bank that will make for a richer activities program to be developed. I look forward to getting to know you, and your loved ones.

Hello. I am Rob, I have been at team member at Elm Bank since 2023 as head of maintenance. Prior to joining the Barchester team I worked in the motor trade as a after sales manager, but always turned my hand to maintenance and have built 2 extensions on my home, along with various skills from different trades that I have learnt through working with others or self-taught. I have a passion to ensure Elm Bank Care Home is in the best working order possible, to have all residents living in a safe environment and have functioning bedrooms.

I love being around the residents, helping to put things right and seeing the happiness from the work that I do gives them. I enjoy a challenge and try to fix things myself or find out what the problem is in the first instance, get the parts and complete the repair. Working in Elm Bank and seeing the home looking at its best is important to me and inspires me to keep working hard on the improvements.

In my spare time I like to go hill climbing, holidaying in my caravan with my family and I am an enthusiastic motor bike rider.

Hello. I am Isabel, I have been a team member at Elm Bank since 2010. I began my career in care homes in 2007.

As the first point of contact I have the pleasure of meeting our residents and their families on a daily basis, it is important to me that families and residents see a familiar face especially for new residents where I can provide reassurance, I know this can be such a big step and a turning point in their lives. In my role I also support with enquiries and conduct show rounds, I love to show the home off! I also ensure that all visitors are welcomed into the home and support our fabulous activities team.

We welcome local community groups to use our lounges for group sessions. Please pop in and have a chat with me as I enjoy meeting people and I'm always proud to show people around Elm bank. Every day is different here!

I am an avid reader of history, this can build a rapport with many of our residents who reminisce about their lives and who also have a love for history. I share the same family values that I see from our residents families when visiting their loved ones in the home, through the love of spending time with my family and grandchildren, that is very important to me. I have recently re-joined the Skittle team and enjoy social time.

Hello. I am Danni, I have been a team member here at Elm Bank Care Home since 2021 originally as a Care Assistant and for a period of time was upskilled to Senior Care Assistant. I was offered a new opportunity working within the Administration team as a Administration Assistant which I enjoy greatly, this allows me to interact more with residents, families and visitors to our home. I still have a small Care Assistant role of which I am passionate about, spending time with the residents and providing the same care as I would expect for my own family members. I was always drawn to the care sector, helping others and through Elm Bank I was given that opportunity to learn and grow with my development and Knowledge.

My care and passion come from the recognition of spending quality time with my family, visiting my Nan often and doing things for her where and when I can.

Hello. I am Dale, I have been a team member here at Elm Bank Care Home as part of the Activities team.

I have a passion for the work I deliver as part of the team. At Elm Bank we know that providing stimulating and person centred activities, events and entertainers will promote the life enrichment experience we want all our residents to have. We are a dedicated team and work closely in and around the community, by taking our residents to external events promotes the community connections and allows strong relationships to build and we open our doors to the local community to join in the events we hold.

Hi, my name is Steve and work as part of the Housekeeping team here at Elm Bank. I re-joined the team in 2023 after a short break, I have over 8 years’ experience of working within this beautiful home and it's good to be back!  I adore our residents and have the daily privilege of being able to maintain their living space 'just the way they like it'. In my spare time, I enjoy watching all sports and going on long country walks.

Hello, my name is Amanda and I'm the Non-Clinical Head of Care here at Elm Bank. I joined the team in 2018 as a Care Assistant on our residential community for people with lower support needs before progressing to Team Leader on our Daisy Lane Community for those living with dementia.

I am proud to be part of a home that delivers care based on each person's individual needs, and provides support with respect and dignity. When I’m not at work I love spending time with my little boy, or going shopping, and I enjoy eating out and going on holiday with family.

Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a support worker supporting adults with learning difficulties.

I am proud to be part of a home that delivers care based on each person's individual needs, and provides support with respect and dignity. I work very closely with the General Manager and all the team to ensure our home's high standards are maintained. When I’m not at work I love spending time with my 2 children and husband, going to country parks, day trips and having many family get together's.

Hello, my name is Sharntelle and I am the Senior Head Chef at Elm Bank care home.

I ensure we offer a choice of delicious meals, three times a day, to meet residents' food preferences and dietary needs. I love cooking and I take the time to speak to residents about what food they enjoyed or weren't so keen on. We include special requests and residents' favourites in our menus, and we provide cakes and biscuits to go with morning and afternoon refreshments. We also cater for special events, food-related activities and all the birthdays and other celebrations here at Elm Bank. I manage the great kitchen team here which includes a Second Chef, Kitchen Assistants and Dining Hosts.

Hello. I am Anthony, I have been a team member at Elm Bank since 2023 returning after a short break. I have worked in the same career for the past 15 years and bring a wealth of experience and knowledge. I have worked around the world on cruise ships, I have had the pleasure to meet a number of nationalities and experience different cultures. I have been involved in many environmental health inspections which in any care setting is essential for the health of the residents and staff.

I am passionate about the work I do here at Elm Bank and the impact that my team makes on the home and share my skills and knowledge to ensure all the home environments are safe and to the highest standard which gives me satisfaction.

The residents enjoy the social side of having the team clean their home, room and spaces in which they live. Some of our residents enjoy being involved with the cleaning aspect of their rooms, whether this is just to dust and chat or to visit the laundry room to enable the ironing of their own shirt. Our residents become part of our daily life and it is easy to have a bond 

Hello. I am Naomi, I have been a team member here at Elm Bank Care Home since 2012 as a Care Assistant which I had the pleasure of holding this position for 7 years. I had the opportunity for a new challenge within Elm Bank and for the past 5 years I have been an Administration Assistants and Receptionists.

 Working as part of the administration and receptionist team allows me to provide a warm and engaging welcome to all residents, their families and other visitors, which is important to me as this ensures they are receiving individual and high-quality friendly care from the moment they arrive at our front door. 

I understand the value and quality of spending time with family members, especially those that are unable to care for themselves and this passion comes from the importance of time spent with my own family when not working.

Hello, my name is Manpreet. I have been working at Elm Bank care home since 2019. I enjoy my role as a carer and love working in this beautiful home. It is a pleasure to support our residents, making them happy everyday is so important to their continued wellbeing. Discovering about their lives before living at Elm Bank is so rewarding and helps create wonderful friendship bonds.

Hello. I am Sophie, I joined Elm Bank Care Home in 2015 as the weekend kitchen assistant and was upskilled to my current position as Second Chef. 

I have a passion and love for food, and this is even more so in my passion for baking. Birthday celebrations for the residents allows me to be creative and individual, giving residents the best birthday cake possible, especially 100th Birthday cakes which are always a very special celebration here at Elm Bank. I love meeting the residents and spending time with them to explore their most loved foods and dietary needs to ensure they are being catered for individually. 

Having completed both NVQ level 2 & 3 this knowledge, training and understanding of the preparation and nutritional values in food ensures that menu choices are of a high quality.

Having a passion about the care we provide here at Elm Bank comes from the quality support system within my own family and friends which I value.