Meet the Elm Bank Care Home Team

My name is Viv, I am the Deputy Manager at Elm Bank Care Home and hold a level 5 Diploma in Health and Social Care Management. I'm deeply committed to nurturing a caring and vibrant community for our residents.

My commitment to the home is to ensure each individual we support receives the highest standard of care, fostering an environment where every day is filled with warmth, respect, and opportunities. These values guide my passion for making a difference in the lives of those we serve. My daily focus is to lead our dedicated care team towards providing compassionate person centred support, creating an enriching experience that celebrates the uniqueness of every resident.

Hello, my name is Amanda and I'm the Non-Clinical Head of Care here at Elm Bank. I joined the team in 2018 as a Care Assistant on our residential community for people with lower support needs before progressing to Team Leader on our Daisy Lane Community for those living with dementia.

I am proud to be part of a home that delivers care based on each person's individual needs, and provides support with respect and dignity. When I’m not at work I love spending time with my little boy, or going shopping, and I enjoy eating out and going on holiday with family.

Hello. I am Maxine and I have been a team member at Elm Bank since 2014 when I joined as a Senior Carer. I'm now Head of Community for Blossom Trail and I'm qualified to NVQ3 in Health and Social Care. I support residents to make sure their everyday health needs are provided for, including issuing prescribed medication and carrying out regular health checks. I enjoy the company of residents and I take pride in making sure they are comfortable and have everything they need. I enjoy listening to their life stories and reminiscing over photos. I like helping with Elm Bank’s activities and meal times too, making sure the whole team encourages residents to participate and socialise.

Hello. I am Sue, the Night Team Leader at Elm Bank. Our friendly team takes over when the day staff go home. We provide all the care and support residents need at bedtime, throughout the night, and when they wake up in the morning. We support people at the times they want it - not everyone wants to go to bed at the same time. We enjoy being with residents as they are winding down with TV or a book, and we make them as comfortable as possible for a good nights sleep with whatever they like for their bedtime routine - a cup of cocoa and an extra pillow maybe.

Hello, my name is Vicky and I'm a Team Lead on Blossom Trail, our Memory Lane Community for people living with Dementia. I have my NVQ Entry Level 3 in Health and Social Care and I'm one of the homes Tissue Viability Champions. I'm passionate about the care and continued wellbeing of our residents; always happy to partake and encourage our residents to join in with daily Activities.

Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a support worker supporting adults with learning difficulties.

I am proud to be part of a home that delivers care based on each person's individual needs, and provides support with respect and dignity. I work very closely with the General Manager and all the team to ensure our home's high standards are maintained. When I’m not at work I love spending time with my 2 children and husband, going to country parks, day trips and having many family get together's.

Hello my name is Tina and I am the Activities Coordinator here at Elm Bank Care Home.

I joined Elm Bank in May 2023 as a Team Leader soon becoming the Head of Care before moving to the role of Activities Coordinator and leading the team in January 2024. My passion is to provide life enriching activities that enhance the lives of our residents.

By providing entertainment that is not only stimulating but person-centred. Our weekly calendar offers rich experiences with music from live entertainers, visits to various locations outside the home of interest, as well as arts and crafts tailored to individual abilities. We are a pet friendly home and fully support the benefits animal therapy can bring to the lives of our residents and welcome animals of all kinds to the home on a regular basis.

Getting to know our residents better is so important, and through regular family and friends meetings we can gain a greater understanding of their loved ones' interests and life prior to joining Elm Bank that will make for a richer activities program to be developed. I look forward to getting to know you, and your loved ones.

We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please click here to contact me direct. New entertainers and community links are always welcome.

Hello, my name is Sharntelle and I am the Senior Head Chef at Elm Bank care home.

I ensure we offer a choice of delicious meals, three times a day, to meet residents' food preferences and dietary needs. I love cooking and I take the time to speak to residents about what food they enjoyed or weren't so keen on. We include special requests and residents' favourites in our menus, and we provide cakes and biscuits to go with morning and afternoon refreshments. We also cater for special events, food-related activities and all the birthdays and other celebrations here at Elm Bank. I manage the great kitchen team here which includes a Second Chef, Kitchen Assistants and Dining Hosts.

Hello, my name is Rob and I'm the head of the maintenance team here at Elm Bank care home.

My role is to ensure that my team and I keep the Elm Bank home maintained to the highest standard, ensuring that the residents are kept safe and comfortable at all times.  Prior to joining the Barchester team I worked in the motor trade as a after sales manager. In my spare time I like to go hill climbing, holidaying in my caravan with my family and riding my motor bike. 

Hello, my name is Anthony and I am the Head Housekeeper here at Elm Bank. I bring over 15 years’ experience to the team, working within hotels, cruise ships and latterly care homes. I am proud to be part of this home and have the opportunity to share my skills with my team as we work together to ensure that all communal areas, environments and resident rooms remain clean and well presented at all times. Together we strive to create a continued ‘lovely’ atmosphere for our residents, staff and visitors to the home.

Hello. My name is Isabel and I have been working at Elm Bank Care Home for nearly 10 years. I am the Customer Liaison Assistant for our home, supporting with enquiries, show rounds, show rooms and welcoming visitors the home. I also liaise with the local community and community projects which showcase Elm Bank and the wonderful work we do.  We have lots of activities every day and it’s lovely seeing people from our community joining us. We also welcome community groups to use our lounges for group sessions. Please pop in and have a chat with me as I enjoy meeting people and I'm always proud to show people around Elm bank. Every day is different here!

Hello. I am Naomi, one of the Admin Assistants and Receptionists at Elm Bank. I love welcoming residents, their families and other visitors to our friendly home and being as helpful as I can to anyone who would like information about the high quality care here. I am also the home's Community Champion, connecting Elm Bank with as many local organisations and individuals as possible. We often hold events here, which the public are welcome to attend, and we also take residents out to events and activities in Kettering and further afield.

Hello. I am Kathryn and I have been working at Elm Bank since 2012 as an Administration Assistant and Receptionist. I support our Administration Team by responding to new enquiries, showing people around our lovely home, welcoming families and other visitors and helping with any queries. I make sure our reception area is welcoming, clean and tidy for everyone who enters our beautiful home. We welcome members of the community to participate in our activities and events as residents like to see new faces, so please get in touch to find out how you can become part of the Elm Bank community – I’m here to help you.

Hello. My name is Glenys and I'm the Resident Ambassador here at Elm Bank care home - Welcome to our beautiful home.

I've lived at Elm Bank since January 2023 and know the staff really well. I enjoy attending the activities and love being the liaison point between my fellow residents and the Management team here at Elm Bank. My role is to offer support to all our residents and on hand to express the wishes of my fellow residents by being an active voice on their behalf.  I'm also very happy to meet prospective residents to give them an independent review of life within our home.

Hello, my name is Manpreet. I have been working at Elm Bank care home since 2019. I enjoy my role as a carer and love working in this beautiful home. It is a pleasure to support our residents, making them happy everyday is so important to their continued wellbeing. Discovering about their lives before living at Elm Bank is so rewarding and helps create wonderful friendship bonds.

Hello, my name is Dale and I'm part of the Activities team here at Elm Bank care home. My role, and that of the team is to enrich the lives of our residents by providing stimulating and person-centred activities, entertainers and outings. I believe music is a great way to express one's feelings and personality and look forward to listening to the sound track of our residents’ lives.

Hello, my name is Emily and I work within the Activities Team here at Elm Bank care home.

I love trying new things with our residents, everything from tie-dyeing to artwork for display around our home. Music is one of my passions and enjoy seeing how beneficial musical activities can be for our residents, especially those living with dementia. Our disco area in the Daisy Lane community is the perfect environment for fun!

Hello, my name is Mark and I work within the Activities Team here at Elm Bank care home. 

It's a privilege for me to provide regular activities ones our wonderful residents really enjoy such as Family Fortunes, Bingo and carpet bowls. Everyone looks forward to their weekly scheduled gathering for little competitive gaming with traditional games of prize Bingo, carpet bowls and dominoes being their favourites across the communities.

Hello. I am Sophie and I support our Head Chef to produce a varied menu every day, and I manage the kitchen team when the Head Chef is on leave. It is very important to me that every resident enjoys their food, so I get to know exactly how and when they like their food. We also take into account any dietary and swallowing needs to make sure people get all the nutrition they need. We make lots of treats too for birthdays and events.

Hi, my name is Steve and work as part of the Housekeeping team here at Elm Bank. I re-joined the team in 2023 after a short break, I have over 8 years’ experience of working within this beautiful home and it's good to be back!  I adore our residents and have the daily privilege of being able to maintain their living space 'just the way they like it'. In my spare time, I enjoy watching all sports and going on long country walks.