Meet the Elm Bank Care Home Team

Hello, my name is Amanda and I'm the Deputy Manager here at Elm Bank. I joined the team in 2018 as a Care Assistant on our residential community for people with lower support needs before progressing to Team Leader on our Daisy Lane Community for those living with dementia.

I am proud to be part of a home that delivers care based on each person's individual needs, and provides support with respect and dignity. I work very closely with the General Manager and Team Leaders to ensure our home's high standards are maintained.

When I’m not at work I love spending time with my little boy, or going shopping, and I enjoy eating out and going on holiday with family.

Hello. I am Maxine and I have been a team member at Elm Bank since 2014 when I joined as a Senior Carer. I support residents to make sure their everyday health needs are provided for, including issuing prescribed medication and carrying out regular health checks. I enjoy the company of residents and I take pride in making sure they are comfortable and have everything they need. I enjoy listening to their life stories and reminiscing over photos. I like helping with Elm Bank’s activities and meal times, too, making sure the whole team encourages residents to participate and socialise.

Hello. I am Sue, the Night Team Leader at Elm Bank. Our friendly team takes over when the day staff go home. We provide all the care and support residents need at bedtime, throughout the night, and when they wake up in the morning. We support people at the times they want it - not everyone wants to go to bed at the same time. We enjoy being with residents as they are winding down with TV or a book, and we make them as comfortable as possible for a good nights sleep with whatever they like for their bedtime routine - a cup of cocoa and an extra pillow maybe.

Hello. My name is Tina and I have been a team member at Elm Bank since 2011. I make sure all the staff in my team are supported to deliver the correct care to residents, with dignity at all times. I enjoy seeing residents socialise with each other in our friendly community, sharing their life stories and getting to know each other better. I support the Activities Team by encouraging residents to participate in the wide range of options available every day, helping them to try new things to promote physical, emotional and cognitive well-being. I issue prescribed medication at set times throughout the day and make sure all support needs are being met by the team. I like meeting new residents and their families so that I can help make their move to Elm Bank as smooth and relaxed as possible.

Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a support worker supporting adults with learning difficulties.

I am proud to be part of a home that delivers care based on each person's individual needs, and provides support with respect and dignity. I work very closely with the General Manager and all the team to ensure our home's high standards are maintained. When I’m not at work I love spending time with my 2 children and husband, going to country parks, day trips and having many family get togethers.

Hi. My name is Sharntelle and I am the Head Chef at Elm Bank. I ensure we offer a choice of delicious meals, three times a day, to meet residents' food preferences and dietary needs. I love cooking and I take the time to speak to residents about what food they enjoyed or weren't so keen on. We include special requests and residents' favourites in our menus, and we provide cakes and biscuits to go with morning and afternoon refreshments. We also cater for special events, food-related activities and all the birthdays and other celebrations here at Elm Bank. I manage the great kitchen team here which includes a Second Chef, Kitchen Assistants and Dining Hosts.

Hello. My name is Isabel and I have been working at Elm Bank Care Home for nearly 10 years. I am the Customer Liaison Assistant for our home, supporting with enquiries, show rounds, show rooms and welcoming visitors the home. I also liaise with the local community and community projects which showcase Elm Bank and the wonderful work we do.  We have lots of activities every day and it’s lovely seeing people from our community joining us. We also welcome community groups to use our lounges for group sessions. Please pop in and have a chat with me as I enjoy meeting people and I'm always proud to show people around Elm bank. Every day is different here!

Hello. I am Naomi, one of the Receptionists at Elm Bank. I love welcoming residents, their families and other visitors to our friendly home and being as helpful as I can to anyone who would like information about the high quality care here. I am also the home's Community Champion, connecting Elm Bank with as many local organisations and individuals as possible. We often hold events here, which the public are welcome to attend, and we also take residents out to events and activities in Kettering and further afield.

Hello. I am Kathryn and I have been working at Elm Bank since 2012 as an Administration Assistant and Receptionist. I support our Administration Team by responding to new enquiries, showing people around our lovely home, welcoming families and other visitors and helping with any queries. I make sure our reception area is welcoming, clean and tidy for everyone who enters our beautiful home. We welcome members of the community to participate in our activities and events as residents like to see new faces, so please get in touch to find out how you can become part of the Elm Bank community – I’m here to help you.

Hello. I am Jill and I have lived at Elm Bank for many years so I know the staff really well. I enjoy attending all the activities and I always want to try the new things offered here. I help to put up decorations for special events throughout the year, to create a celebratory atmosphere. Staff and residents work together to make special days really enjoyable. I am a confident person and it is part of my role to liaise between the General Manager any residents who want to express their wishes but are unable to do so. I make a special point of welcoming all new residents to our home and help them to settle in. I am very proud to be part of Elm Bank as we are all cared for like family.

Hello. We are Keeleigh and Danni, Senior Carers on Willow Walk, our ground floor respite suite at Elm Bank. We welcome residents to enjoy a short stay here before returning to their own home. There are many reasons why respite care can help people - to recuperate after an operation or period of illness, for peace of mind while family are away on holiday, or while building works are taking place in someone's own home. Sometimes people come here just to be spoiled for a while, or book in at the same time as a friend for a holiday together. We provide premium care and support to respite guests while giving them as much independence as possible. We help deliver the daily programme of individual and group activities and social events, including pamper sessions, arts and crafts, food-related activities and much more. At mealtimes, residents are encouraged to enjoy the fine dining experience in our beautiful dining room. Willow Walk has its own garden where residents can sit out in the summer months, to enjoy the sunshine, chat with new friends or read a book.

Hello. We are Sue, Jessica and Alina. We are all Team Leaders on the Bluebell Walk Residential community for people with lower support needs. We make sure everyone's care and social needs are met from the minute they wake up until they go to bed, when we leave them in the capable hands of our night care colleagues.

Hello. We’re Vicky, Michael and Kathy. We’re all Senior Care Assistants on Blossom Trail – Memory Lane Community for people living with Dementia. We’ve got our NVQ Entry Level 3 in Health and Social Care. Vicky is our Tissue Viability Champion and Michael is our Dementia Champion. Kathy has recently been promoted to Senior for her passion and care for the residents. Vicky, Michael and Kathy have such enthusiasm and encourages residents to join in with daily Activities.

Hello, my name is Vicky and I'm a Senior Care Assistant on Blossom Trail, our Memory Lane Community for people living with Dementia. I have my NVQ Entry Level 3 in Health and Social Care and I'm one of the homes Tissue Viability Champions. I'm passionate about the care and continued wellbeing of our residents; always happy to partake and encourage our residents to join in with daily Activities.

Hello. We are Garion, Gerardo and Leenose and we are part of the kitchen and dining team, helping to serve everyones meals to them on time, wherever they like to eat - in our sociable dining room, in the privacy of their own rooms, or outside in the nice weather. We also help create fine dining experiences for residents to enjoy with their families and friends. It is important that residents are supported to make their menu choices, and are helped with serving and eating their meals if required. We get to know people really well and remember what their favourite foods are. We are all passionate about food and love to cook in our spare time.

Hello, my name is Mark and I work within the Activities Team here at Elm Bank care home. 

It's a privilege for me to provide regular activities ones our wonderful residents really enjoy such as Family Fortunes, Bingo and carpet bowls.

Everyone looks forward to their weekly scheduled gathering for little competitive gaming with traditional games of prize Bingo, carpet bowls and dominoes being their favourites across the communities.

Hello, my name is Emily and I work within the Activities Team here at Elm Bank care home.

I love trying new things with our residents, everything from tie-dyeing to artwork for display around our home. Music is one of my passions and enjoy seeing how beneficial musical activities can be for our residents, especially those living with dementia. Our disco area in the Daisy Lane community is the perfect environment for fun!

Hello. I am Sophie and I support our Head Chef to produce a varied menu every day, and I manage the kitchen team when the Head Chef is on leave. It is very important to me that every resident enjoys their food, so I get to know exactly how and when they like their food. We also take into account any dietary and swallowing needs to make sure people get all the nutrition they need. We make lots of treats too for birthdays and events.