"I have found all staff to be very friendly and professional. They have enabled my friend to settle in and make her room homely. Nothing is ever too much trouble and any questions I have or concerns are dealt with promptly."

K S
carehome.co.uk rating: 5 out of 5

"Very happy with the care and attention our dad receives at Drummond Grange from all the staff. Also very happy with the meals provided."

Alan O
carehome.co.uk rating: 3.58 out of 5

"Drummond Grange is a welcoming and friendly care home. Permanent staff take time to get to know residents and their family, which is appreciated. The building itself is suitably built but also has a lovely, homely feeling."

G T
carehome.co.uk rating: 3.27 out of 5

"I cannot praise the nursing/care and management enough. This was my first experience of care homes and I cannot believe how happy this establishment has made my son, who is a resident, and myself. We were both very apprehensive of this decision for him to go into a care home but feel it is the best decision we have made for him. He has only been a resident for a short time and we are confident that the care he will receive will improve his total well being in the future."

Joanette M
carehome.co.uk rating: 4.83 out of 5

"My Husband is not yet in the care home, we are eagerly awaiting a place. I viewed it and was very impressed with everything I saw and witnessed and I did not make an appointment, I just walked in off the street as an enquiry to Drummond Grange and another care home and both were exactly the same. My husband is really looking forward to getting in. We have been assessed and accepted and that went great.l"

Flora K
carehome.co.uk rating: 5 out of 5

"Although my husband has been in Drummond Grange Care Home for a short time there has been a marked improvement in his well being. His mood has lifted and he has begun to say more words. (He had almost lost all his speech). He is looking around more and engaging with others more, both family and carers. There is also a marked improvement in his personal care, always clean and tidy."

J M
carehome.co.uk rating: 4 out of 5

"All visits to the home are impromptu by me, but never changes in regards to what I have seen; good attention to residents in all areas of care ie. food, fun, activities and personal attention. I wouldn't hesitate to recommend Drummond Grange to anyone looking for a place of similar needs for their loved ones."

T W
carehome.co.uk rating: 4.92 out of 5

"I found staff very happy and respectful of their charges. Activities plentiful and well organised. Food excels normal and varied. Visits by me are always enjoyable. Overall, very well run. I would be happy to be a resident."

Dorrie W
carehome.co.uk rating: 4.75 out of 5

"Excellent care. My mother could not be better looked after. The staff are all excellent and my mother has her dignity back after a few years of neglecting issues. The staff keep my mother well dressed as she used to be. She is well fed, hygienic, has her hair done each week. Although I do not want her to be in a care home, I know none better who would look after her so well."

Dianne D
carehome.co.uk rating: 4.17 out of 5

"Although I must say I am not happy to be here due to my circumstances, because of my requirement for care, I am content. I have found care provided has been excellent. The food is again excellent, the single most enjoyable and beneficial factor of my stay would be the physiotherapy."

Gordon M
carehome.co.uk rating: 4.25 out of 5

"Have found all members of staff from admin, to carers and nurses very pleasant and helpful. The nurses and carers have been especially understanding and kind to my aunt and helping her to adjust to having to be looked after and cared for by others."

Margaret R
carehome.co.uk rating: 4.75 out of 5

"My mum was admitted to Dalhousie Unit in December 2017 having been in 6 places previously. She suffers from severe dementia and from our initial visit to today, she and the family have been treated with nothing less than friendship, dignity and understanding. Her room is first class and we are delighted with this home - thankful we found it after a long search. We hope this can be her forever home. Thanks to all the team for all you do."

Irene G
carehome.co.uk rating: 5 out of 5

"I am impressed by the home. The staff are invariably cheerful, smiling and helpful from the management down. I think they treat my relative with dignity and compassion and she is not the easiest person to deal with. Staff invariably change, yet the change is managed and appears seamless with no drop in standards."

N T
carehome.co.uk rating: 4.5 out of 5

"My friend has been a resident here for a number of years. She is very settled and happy here. She is encouraged to do a variety of activities and is supported in doing so. She has had her ups and downs, but overall I think she is very content."

Joyce F
carehome.co.uk rating: 4.92 out of 5

"Outstanding level of care and attention to my mother's needs. Staff are so caring and committed to their work. Superb amount of entertainment. Beautiful grounds and the choice of food is fantastic. The rooms are currently to be upgraded but sitting areas are lovely."

B M
carehome.co.uk rating: 4.92 out of 5

"My partner went into Barchester Drummond Grange Care Home two months ago and you could not wish for any more out of a care home. She is treated with untold dignity and looked after extremely well. The food is really good and I have something to eat every time I go to visit (2 - 3 times weekly). The staff and management go out of their way to help everyone under their care. They do a super job of running the home the way it should be run."

James S
carehome.co.uk rating: 5 out of 5

"There is no washing up liquid or cloth to wash up the cups and some cups are disgusting and nothing to clean the sink! very surprised at that. Fingernails do not get cut we have to do it, very rarely does this happen. Sometimes he is cold when we go in, I don't know if they check or feel his arms? He does not speak to tell."

M R
carehome.co.uk rating: 3.83 out of 5

"Drummond Grange is a lovely home, I get on well with the manager and all the staff, they look after my daughter and they phone me if there are any problems. I have a good relationship with them and have a good laugh with the staff. I have no worries about my daughter, they look after her well."

Evelyn K
carehome.co.uk rating: 5 out of 5

"Drummond Grange, from my experience so far, is a nice place to be/live. The staff are friendly and approachable. The food seems nice and there appears to be plenty of activities and things going on to keep residents busy/entertained. The grounds are also lovely. A positive experience so far!"

Matthew G
carehome.co.uk rating: 4 out of 5

"My younger brother is very well looked after. Nice and friendly staff."

Billy A
carehome.co.uk rating: 5 out of 5

"I have been here eight years and everyone is extremely friendly and helpful and they are very attentive to my needs."

Rhoda G
carehome.co.uk rating: 5 out of 5

"All staff caring and could not have asked for more. Drummond Grange is highly recommended."

James M
carehome.co.uk rating: 5 out of 5

"Dad is looked after brilliantly. All the staff were so friendly and helpful and could not have done more for dad before in the later stages of his life. I would not have any hesitation in recommending Drummond Grange to anyone that would require the same sort of care that dad needed."

J G M
carehome.co.uk rating: 4.92 out of 5

"Staff second to none, can not praise them highly enough. The way they cared for my dad was impeccable, the way they were considerate to us as a family was also impeccable. The facilities as far as we used were clean and comfortable. Nothing was a bother to them (and I asked a lot). Unfortunately, dad never has a lot of time, but his last days were as good as we could ask. Thank you again from all our family."

M M
carehome.co.uk rating: 4.5 out of 5

"Exceptional service by everyone concerned in providing care for our nephew."

H G L
carehome.co.uk rating: 5 out of 5

"When visiting my brother-in-law, I found the care home was excellent. Staff were excellent."

T D
carehome.co.uk rating: 5 out of 5

"Very happy with the care and the way my mum is treated with dignity, affection, and humour. She went downhill early this year and the recovery she has since made is brilliant and I feel this is largely due to the care and attention she has been given by staff at the home."

Fiona H
carehome.co.uk rating: 4.25 out of 5

"I think Drummond Grange is a perfect place to stay. The staff are efficient, management is very good and the home is lovely and clean. There is always plenty of activity and outings for the residents. They are well catered for in every way."

John D
carehome.co.uk rating: 5 out of 5

"The service is excellent. The staff are friendly. They are like family. Anything you want to know, they will explain. They phone if there is anything wrong with my daughter. No issues with the care home."

Evelyn K
carehome.co.uk rating: 5 out of 5

"Was not sure on my mother's arrival if this was the right choice (care/accommodation) However due to excellent staff and management this ended up most favourable. No complaints whatsoever."

A M
carehome.co.uk rating: 4.25 out of 5

To the staff, 

On behalf of my sisters and myself, we would like to thank you from the bottom of our hearts for the care and attention you gave our Mum, the time she was with you, it was all we would have wished for and more. We know she could be stubborn but we know you were all brilliant with her. Thank you so much. 

Mum and dad have been heartily welcome into Drummond Grange and as a family we are all delighted that they have settled so well. They are cared for not only professionally but with care and compassion. All the staff are so friendly and helpful. The meals are excellent. We are delighted by the activities that they can get involved in, as well as the outings. One main thing is that the staff are all "on the ball" if and when needed, and we know mum and dad are in the best possible hands. We have definitely chosen the best place for our parents. Thank you.

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