Reviews for Drummond Grange Care Home

"My Mum has been here since last year. She has changed all for the better and it puts my mind at ease knowing someone is always there if she needs them, which reassures her as well. Which is great as it is bringing back a lot of her confidence back."

D D
carehome.co.uk rating: 4.75 out of 5

"I would like to thank everyone at Drummond Grange Care Home for the love and care that is given to my best friend. The staff makes you so welcome when you arrive to visit, they always come and ask if you would like tea. Just to see my friend settled in and a lot more happier makes me happy to see her. I know my friend's illness is only going to deteriorate but I know she is being well looked after she loves having her hair and nails done. Thanks to all!"

A M
carehome.co.uk rating: 4.82 out of 5

"Very pleased with Drummond Grange. The staff are excellent and the progress made by my son is great."

R K
carehome.co.uk rating: 4.83 out of 5

"Care home appears well run from what I can see on a once-a-week visit."

Fred R
carehome.co.uk rating: 4.09 out of 5

"I took my daughter out for her 7th birthday. Supported by staff willing to give up their own time to ensure I could go out with mine and make priceless memories that mean the world to me. Being in a care home does not stop me being with my family thanks to the staff and the general manager."

S W
carehome.co.uk rating: 4.58 out of 5

"Last weekend, we had visitors from France who are lifelong friends of my husband through a shared love of rugby. Drummond Grange helped us to host a get-together for my husband's family and friends. The staff couldn't do enough for us, and we are so grateful to everyone for making the day so special."

Jane C
carehome.co.uk rating: 4.08 out of 5

"Everybody is so kind and helpful, especially Melville with their specialist Trachee knowledge and I feel happy that my daughter is well looked after by professional carers."

H V
carehome.co.uk rating: 4.55 out of 5

"In general, we have been satisfied with the care my dad has received. However, in February we received a call to say there was some bruising on my dad's side. They could not explain how it happened. It took a long time for the bruising. Despite speaking to all staff, nobody admitted anything. So it remained a mystery how it happened. We always worry anyone could walk in, it's not very secure. We should get a discount on food as Dad is peg-fed and can't eat."

Kenny T
carehome.co.uk rating: 2.64 out of 5

"I highly recommend Drummond Grange. There is always a warm welcome on arrival from staff. A bright, spacious and yet homely environment. The service users all have very clean and individually decorated rooms. The feeling there is likeness to a lovely hotel, in many aspects. Such as the beautiful dining room, spotless with menus. The kitchen staff are helpful and it is spotless and cared for. Today there are service users, relaxing in the hall together and sitting room. Everyone is peaceful or simply socialising. The individual care plans are well thought out. The communication is very good indeed. Really Drummond Grange is one of the very best I have ever visited. If I needed care this is here I would choose to come!"

Kate R
carehome.co.uk rating: 5.00 out of 5

"In my opinion, this is an exceptional care home, catering from for the special needs my son requires. The staff are very caring for his personal needs and also his mental health which was noted by the hospital speciality clinic remarked that due to the care he was received by the team there was no deterioration in his condition which was very comforting for me to have this opinion from another medical team outside the care home. The atmosphere in home is so friendly and relaxing without affecting the professional duties they have to do. I am so grateful for what they do for my son."

Jeanette M
carehome.co.uk rating: 4.50 out of 5

"My sister is amazing! So I'm incredibly pleased she is surrounded by amazing people. Drummond Grange really is a unique place and that is down to its staff. The skill and knowledge of the Melville team is so impressive, offering extremely complex care in a friendly, family way. Care and humour combined create a warm and fun atmosphere. It is fantastic that you support my sister to continue to enjoy concerts and events. Nearly every time I visit, staff take part in creative entertainment involving many residents. It is also brilliant that she has on-tap physiotherapy, which is unheard of anywhere else. With this support, she can continue to use her phone and paint. The feeling of one big family is so evident. Amazing people."

Nick V
carehome.co.uk rating: 5.00 out of 5

"The nursing and care are excellent. Although a large home, the staff all seems to know the resident's name and their needs, and there is a happy, friendly vibe. My mother had a fall - the promptness, care and attention to her and me was of an excellent standard from everyone - we cannot praise them enough. Always open to discussion and resolution if an issue arises, although we wait to see if new housekeepers can address laundry situations. Would prefer there was secure access at the front door."

F T
carehome.co.uk rating: 4.08 out of 5

"Once again, astounded by the level of care, support and thought given to my brother and myself. The recent death of our sister was handled with great respect and dignity. They supported my brother in bringing him to the funeral and I would like to thank the two members of staff for being so kind and supportive on the day and all the team for making it happen. Such a comfort that my brother is loved and cared for by such amazing staff."

F S
carehome.co.uk rating: 4.92 out of 5

"Overall, the service my father has recieved has been positive. The nursing staff are very responsive and informative with any and all needs regarding my father, any incidents are reported and we are reassured."

L F
carehome.co.uk rating: 4.00 out of 5

"Understanding that we have all just recovered from the COVID-19 pandemic, I think that the home has improved on a number of levels: Personalised care has improved though I would rather more attention be given to residents, especially checking they are wearing clean clothes or dresses. Plate sizes and quality have improved though more seasonal fruits and vegetables would be most appreciated. More credit to staff who are obliging and willing."

Ian C
carehome.co.uk rating: 3.83 out of 5

"Having my sister at Barchester Drummond Grange Care Home, gives me peace of mind, knowing she is very well taken care of."

M M
carehome.co.uk rating: 4.42 out of 5

"I have a good relationship with staff and manager. I have been going for respite for years, my husband was there for five years before he died 14 years ago. My daughter was there for six years in the home. My other daughter is in the home for four years, she will be there until anything happens to her, I have no worries about the care she gets. They phone if anything is wrong. I am impressed with the care."

E K
carehome.co.uk rating: 5.00 out of 5

"It is hard to quantify, but the staff are consistently positive and happy, and this feeling of well-being seems to transfer to the residents and their visitors who always feel welcomed. It is clear that the staff really care about those they care for. The home has a new manager, yet there was no discernible change in the smooth running of the home. At a recent music festival organised for the benefit of the residents, all the care staff and management actively participated in a very enjoyable event. Cannot decide if I liked the zumba display, choir or hamburgers best."

Norman T
carehome.co.uk rating: 4.18 out of 5

"My brother has been here for only ten days and is still settling in, but so far, he has always been treated with great care, kindness and respect. The staff have been keen to find out his likes and his interests. He has enjoyed participating in the activities."

M B
carehome.co.uk rating: 4.08 out of 5

"The service is brilliant. It could not be any better. Staff are so nice. Very helpful staff. Everyone helps you. Everything is clean and peaceful. Everyone is very friendly."

Janice B
carehome.co.uk rating: 5.00 out of 5

"Excellent facility, friendly staff. I would struggle to put into words the fantastic job all of the team at Drummond Grange do. The world needs more people like this."

Sarah F
carehome.co.uk rating: 5.00 out of 5

"Has been better than expected. Staff are very friendly and caring, everyone seems to muck in. Lots of activities but one criticism is that the written records are not up to scratch so it is difficult for loved ones to get a feel for what their loved one's are doing and taking part in. Without constantly asking, no idea what they have done. No continuity of taking part in activities. Was told there was an opportunity to go to a swimming pool but, although shorts were bought five months ago, never taken yet. But happy with overall care."

Jane C
carehome.co.uk rating: 3.75 out of 5

"My mum came to Drummond Grange at the end of April 23. She has settled in very well, with excellent support from the staff. Having been housebound for a couple of years, it has been wonderful to see my mum taking part in the many activities (she has even been swimming!). Very pleased that my mum has ended up at Drummond Grange."

Andrew P
carehome.co.uk rating: 4.83 out of 5

"I've been visiting my friend for many years now. I am so pleased he chose Barchester Drummond Grange Care Home to stay. His life here is very happy, comfortable and the care is superb. All staff are very helpful, warm and caring. The food is very good in the Super restaurant. Drummond Grange excels in cleanliness and the finest of details in care. Thank you."

K R
carehome.co.uk rating: 5.00 out of 5

"We, as a family, could not have found a better care facility for my son. The staff are amazing, and from day one, they could have done enough to make settling in and the leaving home process any better. I feel this is the ideal place for my son to be. He has his independence away from us and all the care he needs. Everyone is always polite and goes out of their way to help, and nothing is too much trouble. I would highly recommend it to anyone thinking of moving to this home."

Morag B
carehome.co.uk rating: 5.00 out of 5

"A very nice home. Food is good and plentiful. the grounds are beautiful for wheelchair walks and sitting outside. Very good daily activities. Onsite gym with physiotherapy staff. Trips to the hydrotherapy pool."

Grace J
carehome.co.uk rating: 4.58 out of 5

"They have been the best care my mum has ever received in 17 years of needing care. She is always smiling now."

Daniel D
carehome.co.uk rating: 4.67 out of 5

"Amazing/fantastic care home, more like a hotel. Very friendly, considerate and positive staff."

D M
carehome.co.uk rating: 5.00 out of 5

"I am pleased with the overall care of my wife and find the staff kind and caring."

Walter M
carehome.co.uk rating: 4.17 out of 5

"I have really enjoyed since moving in plus getting on really well with all the nurses and carers. They are all well mannered and sincere with their attitude and I have really enjoyed being here since day one."

J D
carehome.co.uk rating: 4.92 out of 5

"Staff very welcoming, staff are brilliant with our six-year-old my daughter when we visit. Staff do everything they can to help let my wife come home or go to school to see our daughter."

Dean W
carehome.co.uk rating: 4.75 out of 5

"I came to Barchester Drummond Grange Care Home on 27/06/23 after 6 months in hospital. When I came here I was confused and in a lot of pain. Having now settled, getting closer to accepting I'll never walk again. The staff have been amazing, kind, caring and professional. Everyone, carers, admin, carers, cleaners. They create a friendly, open atmosphere. You are encouraged to make your room your own, you can join in or keep to yourself, and all choices are respected. I feel respected and listened to."

M P
carehome.co.uk rating: 5.00 out of 5

"The care home provides peace of mind and the knowledge that residents are safe, warm and well provided for. Day and night."

Margaret L
carehome.co.uk rating: 4.50 out of 5

"I always have a pleasant visit when coming to see my mum, the staff are always lovely and eager to help if you have any issues/questions. My mum's room is always kept clean and tidy and other facilities are always kept nice as well. Would recommend this place to anyone and thank you for the 24 hour care you give to my mum!"

Sarah A
carehome.co.uk rating: 5.00 out of 5

"I find my wife being cared for in a proper and dignified way by all the staff, her medical needs are well catered for. I am delighted I am able to take my dog in on visits as my wife remembers her by name and there is a bond which I find beneficial to her condition. The care home is a sad place to be nevertheless the staff help to make it pleasant by their kindness, I am grateful for their care and kindness."

Walter M
carehome.co.uk rating: 4.00 out of 5

"I come to visit my friend. We always have a great day. The staff at Drummond Grange Care Home work very hard. If you ask for something they will do all they can to help. The food is fantastic and great choices. Family, friendly and lots of entertainment."

Kathy K
carehome.co.uk rating: 4.92 out of 5

"I want to say thank you to this team, all coming from heaven. They are angels and they know what they are doing. They are trying to do the best for my muscles, especially in my hands, they also do a great job with my legs. I want to thank all the carers, nurses and management. Thank you to the physio team, they give me a chance to stand in the hydro pool, this was amazing. My wife is over the moon about my improvements. I can now eat and drink by myself, which I could not do in the hospital."

M E
carehome.co.uk rating: 5.00 out of 5

"Everyone is very kind and helpful. A lovely place for my daughter particularly the physio and activities and lovely care staff."

Hugh V
carehome.co.uk rating: 5.00 out of 5

"Valentine's tea-fantastic- Staff always made amazing efforts so the younger residents had a loving celebration, with family, friends and partners. Beautiful afternoon tea and scones made by the wonderful chef, what a fabulous day. Thank you all once again for your love, hard work and inclusive attitude to all."

F S
carehome.co.uk rating: 5.00 out of 5

"Wonderful setting, nice and friendly staff. Was great to meet the staff and have a good chat while enjoying scones, cupcakes and drinks. Can't wait for the next gathering. Great job for the lovely day."

Daniel D
carehome.co.uk rating: 4.92 out of 5

"I have been visiting my close friend at Drummond Grange Care Home for over five years now. I could not speak more highly of both his carers and his lifestyle. The staff are very sensitive and caring. Very kind. His room and appearance are always well cared for. If I were in his situation, I would choose to be cared for by Drummond Grange. Drummond Grange was my choice beyond all other care homes I had visited prior to his admission."

Kate R
carehome.co.uk rating: 4.91 out of 5

"The staff are always polite and welcoming. Consistent communication to keep up us updated. Always clean."

Y B
carehome.co.uk rating: 4.50 out of 5

"Every aspect of dealing with Drummond Grange Care Home was fantastic! The only reason I did not give the facilities full marks is that it is starting to look a little tired. However, that is being addressed by management with the refresh of rooms over time. I would like to give special thanks to all of the staff, especially but by no means limited to those in the dementia unit. Absolutely everyone we interacted with was doing a top-notch job and obviously cared very deeply about what they were doing. Sadly, my father-in-law has now passed, but we will always remember how well he was treated in his final days."

J F
carehome.co.uk rating: 4.92 out of 5

"All staff absolutely fantastic. Always go above and beyond to ensure residents feel at home and cherished. Cannot thank each and every one for the care and support they have shown to my brother and myself. Was a difficult move from a hospital, but has been made possible for my brother to find a quality of life he and I never thought possible. The activities and outings, the friendship he has found and the independence of movement and choice I never thought possible. I cannot thank everyone of the great Drummond family team enough. With much appreciation."

F S
carehome.co.uk rating: 5.00 out of 5

"All the carers and reception staff are all very good and all care for their residents. They are all very friendly. Good activities throughout the week by the activities team. The food looks really good and up to a good standard."

Kerrieann S
carehome.co.uk rating: 5.00 out of 5

"I always enjoy my visits to Drummond Grange. Friendly staff, good instruction on procedures during Covid-19. Facilities are clean and homely. Outside space/garden lovely in good weather."

Helen M
carehome.co.uk rating: 4 out of 5

"My daughter moved in here 3-weeks ago, and I feel a lot more relaxed knowing she’s being cared for. All the staff are friendly, always take time to have a blether, although they are all busy. She has a nice room and plenty of activities going on. I’m going with her on Friday for karaoke. A hairdresser comes in. Five stars to all the staff. She is being well looked after. Thanks to all the staff."

Carol L
carehome.co.uk rating: 5 out of 5

"The rooms are a bit dated and could do with modernisation. Pads don't fit very well as they are always leaking and have to get bottoms changed on a regular basis. There are two types of beds, one that raises at the back of the knees that would stop my wife from slipping down the bed, but unfortunately, my wife's bed does not have this. Otherwise, everything else is of a satisfactory standard."

John S
carehome.co.uk rating: 3.33 out of 5

"My sister has moved into the home this week. I went to visit this week, and the home is lovely, the staff are so friendly, and the food is great. Lots going on and lots of staff about. The chiropodist came to see my sister, but because we were there, it was no problem to come back. She has an en-suite and gets a shower every day. My sister is enjoying it and settled in well."

Tracy T
carehome.co.uk rating: 4.58 out of 5

"A pod visit had been organised for me to see my friend. I was concerned to see that her head wasn't at an angle where she could easily see me, she looked very uncomfortable. It would have been possible to have an additional cushion or similar support to be in place, this would also have allowed her to be in a better position to speak into the microphone on her side of the pod."

J L
carehome.co.uk rating: 2.5 out of 5

"Always activities to do, they cover many different aspects to support the individual needs of the clients who live here. They always ask if we want to go out on the bus. I usually say no as I don't like shopping."

R A
carehome.co.uk rating: 3.75 out of 5

"A big reassurance during this past lockdown phase is knowing that my partner is well looked after and has been shown genuine love and compassion. It has been so difficult for them to understand (no visiting). I am always kept up to date with his health. All the staff are dedicated and through difficult times always manage a kind word and a smile. My partner looks healthy with the good food and special care and help he receives. The rooms are clean and tidy, and has been made personal to feel like home."

C S
carehome.co.uk rating: 5 out of 5

"The staff are most helpful and make the residents feel part of a family."

Margaret M
carehome.co.uk rating: 4.67 out of 5

"My husband is a resident I can't thank them enough for all they do. Fantastic management and care staff. The care home is beautiful and clean and the care staff are wonderful and great with the residents keeping them well."

R S
carehome.co.uk rating: 4.75 out of 5

"Always a happy lovely place. My friend is popular and enjoys being here."

J D
carehome.co.uk rating: 5 out of 5

"I would like to let everyone know that the care, support and understanding of each individual resident at Drummond Grange is excellent. Providing constant care and compassion to residents and their families during this very difficult time has remained professional and support individual needs, family requests as well as their own staff."

S B
carehome.co.uk rating: 5 out of 5

"Our Mum has been at Drummond Grange for almost a year now, and her quality of life has improved continually. She is so much happier every time we visit her and being highly sociable has thrived being amongst new friends. It has been a challenging year for everyone, and the facilities Drummond Grange provided to allow visits is fantastic to keep viral contact going. The staff are all great and so accommodating."

Grant M
carehome.co.uk rating: 4.5 out of 5

"No issues, my sister seems well looked after which is all I can hope for. Bedroom always clean and tidy. I'm always treated with respect when visiting."

A O
carehome.co.uk rating: 4 out of 5

"Lovely care home, and beautiful grounds. All staff very friendly, you can phone at any time. Nothing is a bother for the staff. Meals are excellent."

Helen M
carehome.co.uk rating: 5 out of 5

"I only have positive feedback for Drummond Grange care Home. Their professional and personal, emotional and all-round care is excellent. I have been visiting weekly outside and last week it was pouring with rain, we had our first visit in the new Pod. We were able to go in and take our coat off, have a coffee and chatted. It was amazing for us all."

S B
carehome.co.uk rating: 5 out of 5

"The staff were very friendly and efficient. Because of covid, the meeting was sone in a room with a perspex screen which you entered from outside. This was a well-thought option to be able to see and speak to your resident. Well done all involved."

F G
carehome.co.uk rating: 5 out of 5

"I just feel that my nephew is not always as clean as he could be. Most of the staff are very caring."

D P
carehome.co.uk rating: 3.42 out of 5

"My late husband and daughter resided here. My daughter now does. Have never had any issues or problems with this provider. I/we are extremely happy with everything. I would recommend this care home to everyone."

K S
carehome.co.uk rating: 5 out of 5

"Excellent room for a visit and I don't need my mask. We can be seen without masks which helps."

Dorothy W
carehome.co.uk rating: 5 out of 5

"My brother has only been in Drummond Grange since August. Settled in well and really pleased with the transition from his other placement. Staff are very friendly and helpful. So far they are meeting all my brother's personal and medical needs."

Yvonne M
carehome.co.uk rating: 5 out of 5

"My daughter needs a lot of attention 24/7. She seems to be well looked after. The place looks very comfortable. I'm very happy she's there."

Frank P
carehome.co.uk rating: 4.27 out of 5

"The care home has been very good with the care and information provided during this difficult time. They are doing their best during outdoor visits, but with our unpredictable Scottish weather, I feel for the residents who are coming out of a warm environment and having to cope with often wet and windy weather with no substantial shelter. Looking ahead to autumn and winter visits, perhaps outdoor heaters may be helpful."

M R
carehome.co.uk rating: 4 out of 5

"The visit was done through the Covid-19. The staff were organised and very attentive. It was an outside visit. Hopefully, the visits can be returned to the inside, due to the changeable weather."

Tom P
carehome.co.uk rating: 4.58 out of 5

"My brother has been well cared for, for over five years."

Joan A
carehome.co.uk rating: 4 out of 5

"I have found staff to have been very supportive in what has been a very strange time. They have kept me informed at all times re visiting and how my friend has been."

Karin S
carehome.co.uk rating: 5 out of 5

"I cannot thank the staff enough for the care they are giving my mum at this horrendous time for you all. To go into work every day knowing the risks you are taking is above and beyond, and I applaud you all for your dedication. It is 5-weeks now since I have seen my mum - I've missed her birthday, Mother's Day and Easter with her - but I know she is in hands who care for her. She is not the easiest of people to care for, but the staff know her well and know when to approach and when to "back off." I'll never be able to thank you all enough."

Irene G
carehome.co.uk rating: 4.92 out of 5

"From the reception desk, right through the home Staff are friendly, cheerful and helpful. Myself and three other visitors had lunch, which was enjoyable. Afterwards, there was music and dancing. My resident friend fairly came alive during this. Her room was very cold, so I mentioned it to a carer, who said it had been noted that the radiator wasn't working and it would be fixed. We left at 3.20 and it hadn't been repaired. I trust that it was fixed later."

A J
carehome.co.uk rating: 4 out of 5

"My wife and I can do nothing but sing the praises of all the staff we came into contact with during Mum's residence at the home over the past three years. Everyone was lovely, very kind and caring and always had time for a chat when we visited. Amazing facilities, rooms were spotless and the food always looked and smelled very good. The staff couldn't do enough for Mum and were so caring, right to the end of her life."

Kenneth P
carehome.co.uk rating: 4.92 out of 5

"I visit my cousin regularly. I am always impressed by the friendliness of all the nursing staff and other staff. They always ask how are you today? Which shows their concern by the relatives. My cousin has had on a few occasions, some concerning problems which were dealt with quickly and professionally. My cousin is very happy and contented here. I wouldn't wish to have him anywhere else."

M F
carehome.co.uk rating: 5 out of 5

"Happy that my relative receives excellent care and a good quality lifestyle. Wonderful entertainment and activities, which is all down to good teamwork. Excellent quality of staff from the manager down to domestic and catering."

Maureen F
carehome.co.uk rating: 5 out of 5

"We came for lunch today with our friend. The meal was outstanding and the staff wonderful."

C H
carehome.co.uk rating: 5 out of 5

"Most impressed as soon as I entered the building, beautiful, welcoming and bright and clean. The food was excellent and the staff who served us were personable, warm and kind, whilst still being efficient."

Lennox M
carehome.co.uk rating: 5 out of 5

"We had a lovely lunch in a well dressed dining room, setting lovely, meal very enjoyable."

J G
carehome.co.uk rating: 5 out of 5

"A lovely home which made us very welcome, nice surroundings, great staff."

A M
carehome.co.uk rating: 4.64 out of 5

"My mother has just moved in last week. She is very comfortable and the staff are kind and welcoming to us all."

R D
carehome.co.uk rating: 4.67 out of 5

"The overall care for my relative in this home is outstanding except for the fact they don't sometimes take into account anything we wish to be done to our relative. Always seems to be the same clothes, they are always clean but tend to be the same ones, and her wardrobe is full of clothes. Items seem to go "missing" frequently and no one knows where they disappear to."

S F
carehome.co.uk rating: 3.75 out of 5

"Everything and everyone in Drummond Grange is brilliant. I am looked after very well by everyone. From the housekeeping staff who keep my home clean and tidy, do my laundry, to the manager who oversees everything. Drummond is an amazing place to live."

C G
carehome.co.uk rating: 4.5 out of 5

"Excellent care home in every way, great staff head nurse on Melville unit pretty great."

Flora K
carehome.co.uk rating: 5 out of 5

"I have found all staff, from kitchen, domestic to care staff at all levels to be thoughtful and considerate. Nothing is too much trouble. They have time to ensure all my friend's needs are met."

K S
carehome.co.uk rating: 5 out of 5

"First impression on entering Drummond Grange lovely wide corridors, clean and fresh, staff welcoming and helpful. Nurses and carers making the patient feel at ease, friendly with a sense of humour and doing their best to help settle them in. Roon choice could be better suited to the patient and needs. Information paper would be useful re-labelling personal clothing and belongings."

M M
carehome.co.uk rating: 4.58 out of 5

"Fabulous. The nearest you are going to get to your own home. The staff are wonderful and have lovely smiling faces."

Ian D
carehome.co.uk rating: 5 out of 5

"My sister is well looked after and anytime I'm there, staff are always very polite, professional, always get an offer of tea/coffee and sometimes cake."

A O
carehome.co.uk rating: 4.5 out of 5

"We came to visit our aunt. We had a birthday celebration in the Sensory Room. The staff were very helpful, nothing was too much trouble. My aunt looked happy and cared for sharing jokes and fun with the staff. The Piper was excellent, very patient and friendly with us all. I would recommend Drummond Grange. Many thanks to all."

J R
carehome.co.uk rating: 4.11 out of 5

"We brought our mother to visit her sister. It was our mother's 95th birthday. The staff were very helpful and we had a small gathering to celebrate our mother's birthday with her sister. We live in Plymouth so they do not get to see each other often due to their age and the travel."

Catherine H
carehome.co.uk rating: 4.13 out of 5

"I commend all the wonderful staff for caring for my friend so kindly. At last, he seems to be 'finding' himself again. The newly decorated Drummond Grange is graceful and inspired by sensitivity. The overall feeling there is efficient and yet peaceful. Thank you."

Kate R
carehome.co.uk rating: 4.91 out of 5

"Feels more like a home from home rather than a care home, in lovely surroundings. Every member of staff is warm and welcoming and nothing is too much trouble. The staff are all very professional and my family member is treated with much respect and dignity. The food is also very good and plenty of choices and caters for personal preferences."

C S
carehome.co.uk rating: 5 out of 5

"Find this care home well run. Staff are kind and caring while under sometimes very difficult circumstances. Rooms need to be upgraded. Washable flooring, walk-in showers would be better for residents and staff for certain residents!! (Dementia). Barchester Drummond Grange Care Home is excellent and would recommend it."

Ann M
carehome.co.uk rating: 4.33 out of 5

"My partner has been in care here for nearly 2 years and really likes it here. She is really well looked after and there is a lot for her to so. I think it is excellent and the staff are really nice and very helpful. The food is really nice and they have a really good choice. They all do a great job. Well done."

James S
carehome.co.uk rating: 4.42 out of 5

"My dad has been in Drummond Grange for nearly 2 years and I can honestly say that he has nothing but the best of care. Excellent care home."

Yvonne B
carehome.co.uk rating: 5 out of 5

"I have visited my friend who has been a resident of Barchester Drummond Grange Care Home for some time on a number of occasions. On each occasion, I find the staff are extremely helpful, the facilities to be clean and maintained to a high standard. The Grange is a bright airy place and has a warm friendly atmosphere. Nothing is too much trouble for the manager and staff who genuinely care and go out of their way to ensure residents are well looked after with lots of activities to get everyone involved and made to feel important and not excluded."

G M
carehome.co.uk rating: 4.75 out of 5

"Smiling faces on every visit. Full marks for everything. Food beautiful, Smelt lovely."

C B
carehome.co.uk rating: 5 out of 5

"Drummond Grange is simply the best care home in the Edinburgh area. Excellent care staff, great management team and a lovely airy atmosphere with excellent lounges, dining rooms and bedrooms. We look forward to taking mother out into the grounds in summer where the woodland setting with nice flowerbeds will make her days happy. Well done on the refurbishment."

Pamela M
carehome.co.uk rating: 4.83 out of 5

"My mother is being very well cared for. Her needs are met and the staff are very kind and caring. She was always very well dressed and the staff are keeping this up by coordinating her outfits, which I really appreciate. When medical attention is required, she receives it very promptly. Overall, as her memory declines she seems content."

D D
carehome.co.uk rating: 3.92 out of 5

"In my view it is the biggest decision of your life to make; do you place your loved one in an 'institution'? Do you admit you cannot give the required care and attention any more and do you ask others to care for your loved one as much as you have tried to do? Having gone through this a year ago and with my wife still in the care of Drummond Grange, I can honestly say all of my fears have been banished. The guilt will never leave, but knowing your loved one is cared for, respected and, dare I say it, so clearly loved by the staff, it makes life so much easier. I wouldn't wish the situation on anyone, but if you are in that position I would have no hesitation in entrusting the care of my loved one to Drummond Grange."

Murray M
carehome.co.uk rating: 5 out of 5

"I can only praise the care home for everything they do. I am always welcomed and kept informed about my son. The home is immaculate and my son is always showered and shaved every day. The staff are always very pleasant and friendly. The atmosphere in the home as a whole is extremely comforting, especially to me as I was so concerned when my son had to move to a nursing home because I could not provide the specialist care required."

Jeanette M
carehome.co.uk rating: 4.75 out of 5

"Very happy with the care and attention our dad receives at Drummond Grange from all the staff. Also very happy with the meals provided."

Alan O
carehome.co.uk rating: 3.58 out of 5

"I have found all staff to be very friendly and professional. They have enabled my friend to settle in and make her room homely. Nothing is ever too much trouble and any questions I have or concerns are dealt with promptly."

K S
carehome.co.uk rating: 5 out of 5

"Drummond Grange is a welcoming and friendly care home. Permanent staff take time to get to know residents and their family, which is appreciated. The building itself is suitably built but also has a lovely, homely feeling."

G T
carehome.co.uk rating: 3.27 out of 5

"I cannot praise the nursing/care and management enough. This was my first experience of care homes and I cannot believe how happy this establishment has made my son, who is a resident, and myself. We were both very apprehensive of this decision for him to go into a care home but feel it is the best decision we have made for him. He has only been a resident for a short time and we are confident that the care he will receive will improve his total well being in the future."

Joanette M
carehome.co.uk rating: 4.83 out of 5

"My Husband is not yet in the care home, we are eagerly awaiting a place. I viewed it and was very impressed with everything I saw and witnessed and I did not make an appointment, I just walked in off the street as an enquiry to Drummond Grange and another care home and both were exactly the same. My husband is really looking forward to getting in. We have been assessed and accepted and that went great.l"

Flora K
carehome.co.uk rating: 5 out of 5

"Although my husband has been in Drummond Grange Care Home for a short time there has been a marked improvement in his well being. His mood has lifted and he has begun to say more words. (He had almost lost all his speech). He is looking around more and engaging with others more, both family and carers. There is also a marked improvement in his personal care, always clean and tidy."

J M
carehome.co.uk rating: 4 out of 5

"All visits to the home are impromptu by me, but never changes in regards to what I have seen; good attention to residents in all areas of care ie. food, fun, activities and personal attention. I wouldn't hesitate to recommend Drummond Grange to anyone looking for a place of similar needs for their loved ones."

T W
carehome.co.uk rating: 4.92 out of 5

"I found staff very happy and respectful of their charges. Activities plentiful and well organised. Food excels normal and varied. Visits by me are always enjoyable. Overall, very well run. I would be happy to be a resident."

Dorrie W
carehome.co.uk rating: 4.75 out of 5

"Excellent care. My mother could not be better looked after. The staff are all excellent and my mother has her dignity back after a few years of neglecting issues. The staff keep my mother well dressed as she used to be. She is well fed, hygienic, has her hair done each week. Although I do not want her to be in a care home, I know none better who would look after her so well."

Dianne D
carehome.co.uk rating: 4.17 out of 5

"Although I must say I am not happy to be here due to my circumstances, because of my requirement for care, I am content. I have found care provided has been excellent. The food is again excellent, the single most enjoyable and beneficial factor of my stay would be the physiotherapy."

Gordon M
carehome.co.uk rating: 4.25 out of 5

"Have found all members of staff from admin, to carers and nurses very pleasant and helpful. The nurses and carers have been especially understanding and kind to my aunt and helping her to adjust to having to be looked after and cared for by others."

Margaret R
carehome.co.uk rating: 4.75 out of 5

"My mum was admitted to Dalhousie Unit in December 2017 having been in 6 places previously. She suffers from severe dementia and from our initial visit to today, she and the family have been treated with nothing less than friendship, dignity and understanding. Her room is first class and we are delighted with this home - thankful we found it after a long search. We hope this can be her forever home. Thanks to all the team for all you do."

Irene G
carehome.co.uk rating: 5 out of 5

"I am impressed by the home. The staff are invariably cheerful, smiling and helpful from the management down. I think they treat my relative with dignity and compassion and she is not the easiest person to deal with. Staff invariably change, yet the change is managed and appears seamless with no drop in standards."

N T
carehome.co.uk rating: 4.5 out of 5

"My friend has been a resident here for a number of years. She is very settled and happy here. She is encouraged to do a variety of activities and is supported in doing so. She has had her ups and downs, but overall I think she is very content."

Joyce F
carehome.co.uk rating: 4.92 out of 5

"Outstanding level of care and attention to my mother's needs. Staff are so caring and committed to their work. Superb amount of entertainment. Beautiful grounds and the choice of food is fantastic. The rooms are currently to be upgraded but sitting areas are lovely."

B M
carehome.co.uk rating: 4.92 out of 5

"My partner went into Barchester Drummond Grange Care Home two months ago and you could not wish for any more out of a care home. She is treated with untold dignity and looked after extremely well. The food is really good and I have something to eat every time I go to visit (2 - 3 times weekly). The staff and management go out of their way to help everyone under their care. They do a super job of running the home the way it should be run."

James S
carehome.co.uk rating: 5 out of 5

"There is no washing up liquid or cloth to wash up the cups and some cups are disgusting and nothing to clean the sink! very surprised at that. Fingernails do not get cut we have to do it, very rarely does this happen. Sometimes he is cold when we go in, I don't know if they check or feel his arms? He does not speak to tell."

M R
carehome.co.uk rating: 3.83 out of 5

"Drummond Grange is a lovely home, I get on well with the manager and all the staff, they look after my daughter and they phone me if there are any problems. I have a good relationship with them and have a good laugh with the staff. I have no worries about my daughter, they look after her well."

Evelyn K
carehome.co.uk rating: 5 out of 5

"Drummond Grange, from my experience so far, is a nice place to be/live. The staff are friendly and approachable. The food seems nice and there appears to be plenty of activities and things going on to keep residents busy/entertained. The grounds are also lovely. A positive experience so far!"

Matthew G
carehome.co.uk rating: 4 out of 5

"My younger brother is very well looked after. Nice and friendly staff."

Billy A
carehome.co.uk rating: 5 out of 5

"I have been here eight years and everyone is extremely friendly and helpful and they are very attentive to my needs."

Rhoda G
carehome.co.uk rating: 5 out of 5

"All staff caring and could not have asked for more. Drummond Grange is highly recommended."

James M
carehome.co.uk rating: 5 out of 5

"Dad is looked after brilliantly. All the staff were so friendly and helpful and could not have done more for dad before in the later stages of his life. I would not have any hesitation in recommending Drummond Grange to anyone that would require the same sort of care that dad needed."

J G M
carehome.co.uk rating: 4.92 out of 5

"Staff second to none, can not praise them highly enough. The way they cared for my dad was impeccable, the way they were considerate to us as a family was also impeccable. The facilities as far as we used were clean and comfortable. Nothing was a bother to them (and I asked a lot). Unfortunately, dad never has a lot of time, but his last days were as good as we could ask. Thank you again from all our family."

M M
carehome.co.uk rating: 4.5 out of 5

"Exceptional service by everyone concerned in providing care for our nephew."

H G L
carehome.co.uk rating: 5 out of 5

"When visiting my brother-in-law, I found the care home was excellent. Staff were excellent."

T D
carehome.co.uk rating: 5 out of 5

"Very happy with the care and the way my mum is treated with dignity, affection, and humour. She went downhill early this year and the recovery she has since made is brilliant and I feel this is largely due to the care and attention she has been given by staff at the home."

Fiona H
carehome.co.uk rating: 4.25 out of 5

"I think Drummond Grange is a perfect place to stay. The staff are efficient, management is very good and the home is lovely and clean. There is always plenty of activity and outings for the residents. They are well catered for in every way."

John D
carehome.co.uk rating: 5 out of 5

"The service is excellent. The staff are friendly. They are like family. Anything you want to know, they will explain. They phone if there is anything wrong with my daughter. No issues with the care home."

Evelyn K
carehome.co.uk rating: 5 out of 5

"Was not sure on my mother's arrival if this was the right choice (care/accommodation) However due to excellent staff and management this ended up most favourable. No complaints whatsoever."

A M
carehome.co.uk rating: 4.25 out of 5

To the staff, 

On behalf of my sisters and myself, we would like to thank you from the bottom of our hearts for the care and attention you gave our Mum, the time she was with you, it was all we would have wished for and more. We know she could be stubborn but we know you were all brilliant with her. Thank you so much. 

Mum and dad have been heartily welcome into Drummond Grange and as a family we are all delighted that they have settled so well. They are cared for not only professionally but with care and compassion. All the staff are so friendly and helpful. The meals are excellent. We are delighted by the activities that they can get involved in, as well as the outings. One main thing is that the staff are all "on the ball" if and when needed, and we know mum and dad are in the best possible hands. We have definitely chosen the best place for our parents. Thank you.