Reviews for Drummond Grange Care Home

The staff are great with residents very caring the physio team are great aswell

I have been here for three years and even though I'd love to be at home,Drummond Grange is a home from home. The care I receive at Drummond makes me feel safe. Other residents have become friends and we all support each other. Drummond staff have support me go on family holiday, attend family event and play a active role in family's life. They support us get out into the local community and get the local community into the home, support our mental, physical and emotional wellbeing. Life doesn't need to stop just because you in a care home

"I find the home is run on a very professional manor it is clean + bright. The staff are pleasant and careing towards the residents and visitors alike their dedication is comendable, my dog Amber thinks so too."

Walter M
carehome.co.uk rating: 4.42 out of 5

"Very helpful service from the accountant"

Wilma M
carehome.co.uk rating: 5.00 out of 5

"The care my son receives has been constantly very good with both his physical and mental health given good attention. The atmosphere in the unit is very friendly and welcoming."

Jeanette M
carehome.co.uk rating: 4.18 out of 5

"Had a lovely birthday meal. The food was amazing and time staff were very attentive. We had a lovely room which over-looked the garden. Everyone really enjoyed our day."

B W
carehome.co.uk rating: 5.00 out of 5

"We came for lunch with my sister who is a resident of the care home. Everything was perfect. The meal was amazing. Staff were wonderfully helpful."

Susan W
carehome.co.uk rating: 5.00 out of 5

"We are celebrating my brother's birthday - he's 60! His wife (my sister-in-law) is a resident at Drummond Lodge. We've had the most delicious lunch - six of us - in and beautiful room. The day feels special and this feels like a home from home. Welcoming, warm and caring."

Caroline S
carehome.co.uk rating: 5.00 out of 5

"We were celebrating a resident's husbands birthday. We had a wonderful lunch - the chef excelled himself - a table set for us with silver, glasses and the food delicious. The resident was thrilled with everything Drummond Grange was outstanding. An occassion we won't forget. Thank you to the chef and all staff."

Maxine C
carehome.co.uk rating: 5.00 out of 5

"I have been to visit my relative several times and have always been impressed with the staff, the attention and the facilities. Today we were celebrating my relative's husband's birthday and a wonderful meal was prepared- well done!"

Kim W
carehome.co.uk rating: 5.00 out of 5

"On Friday 4th April, I visited my wife as I do daily, it being my birthday. I was pleasantly surprised that the staff had laid on a little party for me which was very touching. I find all the staff very friendly and caring in everything they do, they do a very difficult job and do it well. Kindest regards."

Walter M
carehome.co.uk rating: 4.08 out of 5

"I always enjoy my visits to Drummond Grange. Friendly staff, good instruction on procedures during Covid-19. Facilities are clean and homely. Outside space/garden lovely in good weather."

Helen M
carehome.co.uk rating: 4.00 out of 5

"My daughter moved in here 3-weeks ago, and I feel a lot more relaxed knowing she’s being cared for. All the staff are friendly, always take time to have a blether, although they are all busy. She has a nice room and plenty of activities going on. I’m going with her on Friday for karaoke. A hairdresser comes in. Five stars to all the staff. She is being well looked after. Thanks to all the staff."

Carol L
carehome.co.uk rating: 5.00 out of 5

"All the carers and reception staff are all very good and all care for their residents. They are all very friendly. Good activities throughout the week by the activities team. The food looks really good and up to a good standard."

Kerrieann S
carehome.co.uk rating: 5.00 out of 5

"Every aspect of dealing with Drummond Grange Care Home was fantastic! The only reason I did not give the facilities full marks is that it is starting to look a little tired. However, that is being addressed by management with the refresh of rooms over time. I would like to give special thanks to all of the staff, especially but by no means limited to those in the dementia unit. Absolutely everyone we interacted with was doing a top-notch job and obviously cared very deeply about what they were doing. Sadly, my father-in-law has now passed, but we will always remember how well he was treated in his final days."

J F
carehome.co.uk rating: 4.92 out of 5

"Wonderful setting, nice and friendly staff. Was great to meet the staff and have a good chat while enjoying scones, cupcakes and drinks. Can't wait for the next gathering. Great job for the lovely day."

Daniel D
carehome.co.uk rating: 4.92 out of 5

"I want to say thank you to this team, all coming from heaven. They are angels and they know what they are doing. They are trying to do the best for my muscles, especially in my hands, they also do a great job with my legs. I want to thank all the carers, nurses and management. Thank you to the physio team, they give me a chance to stand in the hydro pool, this was amazing. My wife is over the moon about my improvements. I can now eat and drink by myself, which I could not do in the hospital."

M E
carehome.co.uk rating: 5.00 out of 5

"I come to visit my friend. We always have a great day. The staff at Drummond Grange Care Home work very hard. If you ask for something they will do all they can to help. The food is fantastic and great choices. Family, friendly and lots of entertainment."

Kathy K
carehome.co.uk rating: 4.92 out of 5

"A very nice home. Food is good and plentiful. the grounds are beautiful for wheelchair walks and sitting outside. Very good daily activities. Onsite gym with physiotherapy staff. Trips to the hydrotherapy pool."

Grace J
carehome.co.uk rating: 4.58 out of 5

"I am pleased with the overall care of my wife and find the staff kind and caring."

Walter M
carehome.co.uk rating: 4.17 out of 5

"I have really enjoyed since moving in plus getting on really well with all the nurses and carers. They are all well mannered and sincere with their attitude and I have really enjoyed being here since day one."

J D
carehome.co.uk rating: 4.92 out of 5

"I have a good relationship with staff and manager. I have been going for respite for years, my husband was there for five years before he died 14 years ago. My daughter was there for six years in the home. My other daughter is in the home for four years, she will be there until anything happens to her, I have no worries about the care she gets. They phone if anything is wrong. I am impressed with the care."

E K
carehome.co.uk rating: 5.00 out of 5

"I came to Barchester Drummond Grange Care Home on 27/06/23 after 6 months in hospital. When I came here I was confused and in a lot of pain. Having now settled, getting closer to accepting I'll never walk again. The staff have been amazing, kind, caring and professional. Everyone, carers, admin, carers, cleaners. They create a friendly, open atmosphere. You are encouraged to make your room your own, you can join in or keep to yourself, and all choices are respected. I feel respected and listened to."

M P
carehome.co.uk rating: 5.00 out of 5

"The care home provides peace of mind and the knowledge that residents are safe, warm and well provided for. Day and night."

Margaret L
carehome.co.uk rating: 4.50 out of 5

"I always have a pleasant visit when coming to see my mum, the staff are always lovely and eager to help if you have any issues/questions. My mum's room is always kept clean and tidy and other facilities are always kept nice as well. Would recommend this place to anyone and thank you for the 24 hour care you give to my mum!"

Sarah A
carehome.co.uk rating: 5.00 out of 5

"My mum came to Drummond Grange at the end of April 23. She has settled in very well, with excellent support from the staff. Having been housebound for a couple of years, it has been wonderful to see my mum taking part in the many activities (she has even been swimming!). Very pleased that my mum has ended up at Drummond Grange."

Andrew P
carehome.co.uk rating: 4.83 out of 5

"Excellent facility, friendly staff. I would struggle to put into words the fantastic job all of the team at Drummond Grange do. The world needs more people like this."

Sarah F
carehome.co.uk rating: 5.00 out of 5

"The service is brilliant. It could not be any better. Staff are so nice. Very helpful staff. Everyone helps you. Everything is clean and peaceful. Everyone is very friendly."

Janice B
carehome.co.uk rating: 5.00 out of 5

"It is hard to quantify, but the staff are consistently positive and happy, and this feeling of well-being seems to transfer to the residents and their visitors who always feel welcomed. It is clear that the staff really care about those they care for. The home has a new manager, yet there was no discernible change in the smooth running of the home. At a recent music festival organised for the benefit of the residents, all the care staff and management actively participated in a very enjoyable event. Cannot decide if I liked the zumba display, choir or hamburgers best."

Norman T
carehome.co.uk rating: 4.18 out of 5

"Once again, astounded by the level of care, support and thought given to my brother and myself. The recent death of our sister was handled with great respect and dignity. They supported my brother in bringing him to the funeral and I would like to thank the two members of staff for being so kind and supportive on the day and all the team for making it happen. Such a comfort that my brother is loved and cared for by such amazing staff."

F S
carehome.co.uk rating: 4.92 out of 5

"Having my sister at Barchester Drummond Grange Care Home, gives me peace of mind, knowing she is very well taken care of."

M M
carehome.co.uk rating: 4.42 out of 5

"Overall, the service my father has recieved has been positive. The nursing staff are very responsive and informative with any and all needs regarding my father, any incidents are reported and we are reassured."

L F
carehome.co.uk rating: 4.00 out of 5

"Understanding that we have all just recovered from the COVID-19 pandemic, I think that the home has improved on a number of levels: Personalised care has improved though I would rather more attention be given to residents, especially checking they are wearing clean clothes or dresses. Plate sizes and quality have improved though more seasonal fruits and vegetables would be most appreciated. More credit to staff who are obliging and willing."

Ian C
carehome.co.uk rating: 3.83 out of 5

"The nursing and care are excellent. Although a large home, the staff all seems to know the resident's name and their needs, and there is a happy, friendly vibe. My mother had a fall - the promptness, care and attention to her and me was of an excellent standard from everyone - we cannot praise them enough. Always open to discussion and resolution if an issue arises, although we wait to see if new housekeepers can address laundry situations. Would prefer there was secure access at the front door."

F T
carehome.co.uk rating: 4.08 out of 5

"In my opinion, this is an exceptional care home, catering from for the special needs my son requires. The staff are very caring for his personal needs and also his mental health which was noted by the hospital speciality clinic remarked that due to the care he was received by the team there was no deterioration in his condition which was very comforting for me to have this opinion from another medical team outside the care home. The atmosphere in home is so friendly and relaxing without affecting the professional duties they have to do. I am so grateful for what they do for my son."

Jeanette M
carehome.co.uk rating: 4.50 out of 5

"Everybody is so kind and helpful, especially Melville with their specialist Trachee knowledge and I feel happy that my daughter is well looked after by professional carers."

H V
carehome.co.uk rating: 4.55 out of 5

"Last weekend, we had visitors from France who are lifelong friends of my husband through a shared love of rugby. Drummond Grange helped us to host a get-together for my husband's family and friends. The staff couldn't do enough for us, and we are so grateful to everyone for making the day so special."

Jane C
carehome.co.uk rating: 4.08 out of 5

"I would like to thank the chef and his team for the catering which they did for my brother's birthday party. There was a lovely selection of savoury and sweet treats which were all fresh and tasty. The birthday cake was as delicious as it looked! Nothing was too much trouble. Thank you very much, it allowed us to focus on my brother and his guests."

Margaret B
carehome.co.uk rating: 4.42 out of 5

"I love how the home has started taking my brother to football games that he has never been to before!"

Stephanie B
carehome.co.uk rating: 4.50 out of 5

"I love how it feels like a family in the home and not a care facility. It's great how my son has fitted in so well as it was such a huge choice for him moving out of home and he is literally living his best life! I would recommend this nursing home to anyone that's looking for a place for their family member!"

Morag B
carehome.co.uk rating: 5.00 out of 5

"My sister, who is now suffering from the later stages of MS, is now in safe hands, is being cared for by a dedicated team who are thoughtful, kind and proactive. We made the right choice with Barchester Drummond Grange Care Home!"

Fiona K
carehome.co.uk rating: 4.91 out of 5

"I just want to thank you for a wonderful day at Saturday's barbeque, the food and the entertainment were great. The staff were all lovely and it was nice to meet their children and see them at play. Some of the staff attending were on a day off, that's dedication for you; they are the "the salt of the grain"."

Walter M
carehome.co.uk rating: 4.50 out of 5

"My overall experience as the daughter of a resident has been great so far. Staff are very friendly and always willing to help with any questions I may have. The activities are great as they try to include all residents."

A D
carehome.co.uk rating: 4.75 out of 5

"I cannot recommend Barchester Drummond Grange Care Home more highly. The care of the staff is so professional and organised. The staff are always very on the ball and very kind and uplifting. The ward is clean and spacious with individually designed rooms, out looking the garden. The dining room is beautiful like a hotel and the food is excellent. Thank you so much for caring for my dear friend so well."

Kate R
carehome.co.uk rating: 5.00 out of 5

"Christmas day. The quality of food was amazing, piping how and great selection. 10/10. Also, the staff worked so hard."

Dean W
carehome.co.uk rating: 5.00 out of 5

"Pleasant staff, good food. Physio staff exceptional."

Margaret M
carehome.co.uk rating: 4.00 out of 5

"Barchester Drummond Grange Care Home is very friendly. My friend gets looked after really well. The place is very clean, the staff are really nice."

A H
carehome.co.uk rating: 5.00 out of 5